Diagnostic Manual: Split System Air-Conditioner

ELECTROLUX HOME PRODUCTS PTY LTD
ABN 51 004 762 341
Issue: 2
Technical Publication Nº KSSSI113 Date: 01/13
KELVINATOR
SPLIT SYSTEM
AIR-CONDITIONER
DIAGNOSTIC MANUAL
MODEL:
KSV26HRC
Release Date: September 2011 PNC: 950132910
KSV35HRC
PNC: 950132911
Copyright 2013 ELECTROLUX HOME PRODUCTS PTY LTD Technical Services

Index:
Indoor Display Standby Heating Cooling

Description – (Indoor) Page Nº
Code LED LED LED
Safe Electrical Working Practices 4
Positive Lock Terminals 4
Capacitor Discharge 5
Led Flash Code Sequence Description 6&7
Not Operating 8&9
Diagnostic Display Mode Description 10
Wiring Diagram (Indoor & Outdoor) 29 to 31
Jumper Cap Malfunction C5 Flash-15 27
DRED (Compressor Off) D1 12
DRED (Output Capacity-50%) D2 12
DRED (Output Capacity-75%) D3 12
Anti-Freeze Protection E2 Flash-2 12
Refrigeration System Blocked/Gas Leak E3 Flash-3 28
Compressor High Temp Protection E4 Flash-4 10
AC-Over Current Protection E5 Flash-5 10
Communications Fault E6 Flash-6 15 to 18
Anti-High Temperature Protection E8 Flash-8 11
Loading EEPROM Malfunction EE Flash-15 14
Sensor, Room Temperature (Indoor) F1 Flash-1 23
Sensor, Tube Temperature (Indoor) F2 Flash-2 23
Sensor, Ambient (Outdoor) F3 Flash-3 22
Sensor, Coil (Outdoor) F4 Flash-4 22
Sensor, Compressor Discharge (Outdoor) F5 Flash-5 22
Anti-High Temperature Protection F6 Flash-6 12
Anti-Freeze Limit, Frequency Drop FH Flash-2 Flash-2 12
Defrosting H1 Flash-1 11
Compressor Overload Protection H3 Flash-3 26
IPM Protection H5 Flash-5 19 to 21
Fan Stall, Indoor Unit H6 Flash-11 24
PFC Protection HC Flash-6 11
Outdoor DC Fan Motor Malfunction L3 Flash-23 25
Indoor & Outdoor Units Don’t Match LP Flash-23 27
Compressor Rated Frequency-Test State P1 13
Compressor Maximum Frequency-Test State P2 13
Compressor Medium Frequency-Test State P3 13
High Voltage Protection PH 11
Low Voltage Protection PL 11
Compressor Minimum Frequency-Test State PO 13
Page 2 KSSSI113
Green Red Yellow
Description – (Outdoor) Page Nº
LED LED LED
Normal Communication Flash-1 7
Normal Operation Flash-8 7
Normal Operation Flash-0.5 7
Defrosting Flash-2 11
Frequency Limit Flash-1 10
Anti-High Temperature Protection Flash-3 11
Low Voltage Protection Flash-12 11
High Voltage Protection Flash-13 11
Anti-Freeze Protection Flash-3 12
Anti-Freeze Limit, Frequency Drop Flash-4 12
Anti-High Temperature Protection Flash-4 12
Communications Fault Off 15 to 18
IPM Protection Flash-4 19 to 21
Loading EEPROM Malfunction Flash-11 14
Sensor, Ambient (Outdoor) Flash-5 22
Sensor, Coil (Outdoor) Flash-6 22
Sensor, Comp Discharge (Outdoor) Flash-7 22
High Temperature Prevention Flash-3 Flash-6 24
Outdoor DC Fan Motor Malfunction Flash-14 25
Compressor Overload Protection Flash-8 26
Page 3 KSSSI113
Safe Electrical Working Practices
Remove Power cord, Fuse or Switch off the circuit breaker.
Always check appliance with multimeter to ensure the supply power is disconnected.
Use only insulated tools & equipment.
Wear insulated shoes.
No water on the floor or working space.
Reduce the amount of exposed skin, by covering your arms and legs.
Remove jewellery (Rings, Watches etc).
It is essential that you conform to all “Working Live” and “Risk Management” statutory
requirements.
Positive Lock Terminals

The indoor & outdoor PCB’s are fitted with “Positive Lock Terminals”.
To remove Positive Lock Terminals: Push the lever forward & lightly pull down on the terminal.
Note: When reconnecting the Positive Lock Terminal, connect it so that the lever faces towards the front
of the unit.
Positive Lock Terminal arrangement.
Page 4 KSSSI113
Capacitor Discharge
Discharge the capacitors located on the outdoor main PCB assembly.
Note: Even if the power supply has been disconnected, high voltage power can be stored in these
capacitors.
Discharge the capacitors with the use of a 25 or 40-Watt incandescent globe. As illustrated below.
Electrolytic Capacitors Bulb (25-40W)
Page 5 KSSSI113
LED Flash Code Sequence Description (Indoor Display PCB)
# In the event of a complete shutdown or an operational control adjustment the Standby, Heating or
Cooling LED’s on the indoor display PCB flash to indicate this sequence.
Note: The LED’s flash at a 1 second rate for the required number of flashes, and then a 2 second pause
before repeating the 1 second rate sequence.
# Example of LED sequence:
(Communication Fault – Standby LED)
# Example of fault code & LED sequence:
Fault Code (E6-Communication) & Standby LED indicating fault type.
Page 6 KSSSI113
LED Flash Code Sequence Description (Outdoor PCB)
# In the event of a complete shutdown or an operational control adjustment the outdoor PCB Green,
Yellow & Red LED’s flash to indicate this sequence.
Note: The LED’s flash at a 1 second rate for the required number of flashes, then a 2 second pause
before repeating the 1 second rate sequence.
Note: Two or more faults can appear in the one LED fault sequence.
# Example of LED sequence:
Mutable fault code sequence.
LED locations on outdoor PCB
Green LED: Outdoor unit, flashing at 1 hertz.

# Normal communication.
Red LED: Outdoor unit, flashing at 8 times.

# Normal operation.
Yellow LED: Outdoor unit, flashing once every two seconds.

# Normal operation.
Page 7 KSSSI113
Not Operating:
# Check the wiring configuration from the outdoor unit to the indoor unit. Is it wired up correctly
in accordance to the wiring diagrams provided on both indoor & outdoor units? (Refer pages 29
to 31)
# While the unit is in “standby” mode, check if the red stand by light is on?
# Try operating the unit by the forced operations button: By pressing the button once, the unit
should activate in Auto mode. Pressing it twice will turn the unit off.
# If the unit can be operated by the forced operations button & the red stand by light was on,
check the remote controller.
# If the unit can be operated by the forced operations button & the red stand by light was off,
replace the display PCB assembly.
# If the unit cannot be operated by the use of the remote control or the forced operation button,
check for supply voltage at the following points, illustrated on the next page.
Standby indicator on Display PCB assembly.
Button located under indoor filter cover.

Page 8 KSSSI113
Not Operating Continues:
# Check for supply voltage at the following connection points:
From the isolation switch to the Active-In & Neutral connector points located on the indoor
PCB.
If supply power is available at the above connector points, yet the unit can still not be operated
by the remote control or the forced operation button, replace the indoor PCB.
Active & Neutral Supply voltage points from service cord to indoor
PCB.
Page 9 KSSSI113
Diagnostic Display Mode Description:
Built into the software for models: KSV26HRC & KSV35HRC are two different diagnostic methods:
(Fault Codes & Condition Codes) that can be used to help diagnose various faults.
These two diagnostic types are described in the following pages.
Note: Where there is referral to (Delayed)

# This indicates a time delay before the fault code in question is displayed.
Note: Where there is a referral to (Remote Control Access – 3)

# This indicates the need to use the remote controller to view the relevant fault code.
This is achieved by pressing the “Light” button 3 times within three seconds.
Note: Where there is a referral to (Remote Control Access – 5)

# This indicates the need to use the remote controller to initiate a selected “Test State”.
This is achieved by pressing the “Light” button 5 times within three seconds.
Note: Where there is a referral to (DRED)

# This indicates the unit in question is fitted with a “Demand Response Electrical Device” that enables
the compressor to operate at various capacities (75% of total capacity, 50% of total capacity &
compressor off).
Fault Code Descriptions:
Red LED: Outdoor unit, flashing at 1 hertz.

(Frequency Limit)
# This indicates the compressor has reached its maximum setting speed.
E4, Indoor Unit.

Indoor Standby LED, flash 4 times.
(Compressor Discharge High Temperature Protection)
# Check the outdoor coil for airflow obstructions.
# Check the outdoor fan motor for correct operation.
E5, Indoor Unit.

(AC Over-Current Protection)
# While the unit is in operation, check the maximum current draw. If it’s above the maximum current
rating illustrated on the outdoor rating plate, check operation of the compressor.
Page 10 KSSSI113
Fault Code Description Continues:
E8, Indoor Unit. (Delayed)

Indoor Standby LED, flash 8 times. (Delayed)
Red LED, Outdoor unit flashing 3 times.
(Anti-High Temperature Protection)
# Check the indoor coil for airflow obstructions.
# Check the indoor fan motor for correct operation.
H1, Indoor unit.

Indoor Heating flashing 1 time.
Yellow LED: Outdoor unit, flashing 2 times.
(Defrosting)
PL, Indoor unit.

Yellow LED: Outdoor unit, flashing 12 times.
(Low Voltage Protection)
# Check supply voltage.
PH, Indoor unit.

Yellow LED, Outdoor unit flashing 13 times.
(High Voltage Protection)
HC, Indoor unit.

Indoor Heating LED, flash 6 times.
(PFC Protection)
Page 11 KSSSI113
Condition Code Description:
D1, Indoor unit - (Condition Code)

DRED (Demand Response Electrical Device)
# Compressor off.

# Output capacity limited to 50%.

# Output capacity limited to 75%.
E2, Indoor Unit - (Condition Code) {Remote Control Access - 3}

(Anti-Freeze Protection)
# Check if the filters are blocked on the indoor unit.
# Check the refrigerant charge.
# Check for blockages within the refrigeration system.
# Check the evaporator fan for correct operation.
FH, Indoor Unit - (Condition Code) {Remote Control Access - 3}

Indoor Heating & Cooling LED, flash 2 times.
(Anti-Freeze Limit – Frequency Drop)
# Check for blockages within the refrigeration system.
# Check the evaporator fan for correct operation.
F6, Indoor Unit. - (Condition Code) {Remote Control Access - 3}

Indoor Cooling LED, flash 6 times.
(Anti-High Temperature Protection)
# Check the outdoor coil for airflow obstructions.
# Check the outdoor fan motor for correct operation.
Page 12 KSSSI113
Condition Code Continues:
PO, Indoor Unit - (Condition Code) {Remote Control Access - 5}

(Compressor Minimum Frequency - Test State)
# Set remote control: (Cooling mode: 16ºC – Heating mode: 27ºC)
P1, Indoor Unit - (Condition Code) {Remote Control Access - 5}

(Compressor Rated Frequency - Test State)

(Compressor Maximum Frequency - Test State)

(Compressor Medium Frequency - Test State)
Page 13 KSSSI113
EE, Indoor unit.
Indoor Heating LED, flash 15 times
(Loading EEPROM malfunction)
# Check if the Program Chip is anchored correctly to the outdoor PCB.
Note: If the Program Chip is correctly anchored, yet “EE” fault still exists, replace the outdoor PCB
assembly.
Program Chip on outdoor PCB.
Page 14 KSSSI113
Communication Fault:
E6, Indoor unit.
Green LED, Outdoor unit off.
# If applicable, disconnect the DRED (Demand Response Enabled Device) or also known as a (Peak
Smart Meter) connecting network cable plug, located at the rear corner of the indoor unit (behind the
terminal block). Refer attached photo:
Note: If this rectifies the “E6” (Communication) fault, inform the customer there is a problem with the
DRED system, not the air/con in question, & to contact their local energy provider.
Note: If “E6” (Communication) fault still exists, continue to the next page.
Location of DRED network connection plug.
Page 15 KSSSI113
Communication Fault:
E6, Indoor unit.
Green LED, Outdoor unit off.
# Disconnect the main power supply to the indoor unit by means of the isolation switch. After
approximately one minute, turn the power supply back on & attempt to operate the unit in “Auto” mode
with a set temperature of two degrees above or below the ambient temperature.
If the Communication fault has not cleared:

# Check for supply voltage at the following points.
Between the Active -Out & Neutral points on the indoor PCB.
Between the Active & Neutral points on the indoor terminal block.
Between the Active & Neutral points on the outdoor terminal block.
Between the Active & Neutral points on the outdoor PCB.
Active - Out & Neutral supply voltage

points on indoor PCB.
Active & Neutral supply voltage

points on indoor terminal block.
Active & Neutral supply voltage points on

Active & Neutral points on outdoor PCB.
outdoor terminal block.
Page 16 KSSSI113
Communication Fault Continues:
# Disconnect the supply power & check the continuity of the COM-U wire from the following points:
COM-U terminal point on the indoor PCB.
To the communication terminal points on the indoor terminal block.
To the communication terminal points on the outdoor terminal block.
To the COM-U terminal point on the outdoor PCB.
Note: When checking the continuity between the indoor terminal block & the outdoor terminal block,
disconnect the COM-U & Active wires on the indoor terminal block, and then attach them together. This
will create a circuit that can then be tested between the COM-U & Active terminal points on the outdoor
terminal block.
Communication terminal points on

COM-U terminal point on indoor PCB.
indoor terminal block.
Communication terminal points on outdoor

terminal block. COM-U terminal point on outdoor main PCB.
Page 17 KSSSI113
Communication Fault Continues:
# Check the continuity of the connecting wires from the outdoor PCB to the Reactor, as listed below.
Orange terminal point on outdoor PCB to orange terminal point on Reactor.
White terminal point on outdoor PCB to white terminal point on Reactor.
Check the continuity of the reactor. If open circuit, change it.
Orange & White connecting wires from outdoor PCB to Reactor.
Resistance reading of Reactor.
Page 18 KSSSI113
IPM Protection:
H5, Indoor unit. (Delayed)
Indoor Heating LED, flash 5 times (Delayed)
# Disconnect the supply power to the unit by means of the isolation switch.
# Remove the Blue-U, Yellow-V & Red-W spade terminals from the main outdoor PCB to the
compressor, then measure the resistance value of each winding from these three spade terminal points.
Note: The resistance value should be the same across any terminal combination.
Note: The resistance values will change in accordance to Capacity & Ambient temperatures.
# If there is an open circuit or infinite resistance reading from these points, then measure the
resistance value from the spade terminals on the compressor.
# If all resistance checks are okay, continue to the next page.
Resistance check from the Blue-U, Yellow-V & Red-W

spade terminals on main outdoor PCB.
Blue-Run, Yellow-Start & Red-Common terminal

points of compressor.
Page 19 KSSSI113
IPM Protection Continues:
# Remove the Blue, Yellow & Red wires that connect to the U, V & W terminal points on the outdoor
main PCB.
# Check for continuity across any terminal combination of the U, V & W spade terminal points.
Note: All continuity checks should read “open circuit”. If a circuit & or resistance value is measured,
replace the outdoor main PCB.
# If all continuity checks read open circuit, reconnect the Blue-U, Yellow-V & Black-W wires, then
check the DC output illustrated on the following page.
IPM spade terminal connection points.
Page 20 KSSSI113
IPM Protection Continues:
# Check for >100V-DC between the following points:
Negative DC & positive DC-U
Negative DC & positive DC-V
Negative DC & positive DC-W
If >100V-DC is not available at each of the above test points, replace the main outdoor PCB.
Negative & Positive DC test points on main outdoor PCB.
Page 21 KSSSI113
F3 Indoor unit.
(Outdoor Ambient Sensor)
F4, Indoor unit.

(Outdoor Coil Sensor)
F5, Indoor unit.

(Outdoor Compressor Discharge Sensor)
# Check the Condenser Coil, Outdoor Ambient & Compressor Discharge triple point sensor plug for
correct connection.
# Check the continuity of each individual sensor, if anyone of the sensors is open circuit; replace the
complete triple connector plug assembly.
Note: If all the above checks relating to the sensors & wiring have been completed, yet the error code
still exists, replace the main outdoor PCB.
Condenser Coil, Outdoor Ambient & Compressor Discharge sensor connector plug on main outdoor
PCB.
Page 22 KSSSI113
F1, Indoor unit.
Indoor Cooling LED, flash 1 time.
(Room Temp Sensor Failure)
F2, Indoor unit.

(Tube Temp Sensor Failure)
# Check the Indoor Ambient & Indoor Tube sensors for correct connection.
# Check the continuity of the relevant sensor, if the sensor is open circuit, change it.
Note: If all the above checks relating to the sensors & wiring have been completed, yet the error code
still exists, replace the indoor PCB.
Room & Tube temperature sensors on indoor PCB.
Page 23 KSSSI113
H6, Indoor unit. (Indoor Fan Stall)
Indoor Standby LED, flashing 11 times.
Yellow LED, Outdoor unit flashing 6 times. (High Temp Prevention)
Red LED, Outdoor unit flashing 3 times. (High Temp Prevention)

# Check for blockages within the refrigerant system.
# Check the evaporator fan motor for correct operation. If the fan motor is not operating check the five
pin DC-Motor connector plug on the indoor PCB for correct termination.
# Check for DC voltage between the Black & Yellow wires located at the DC-Motor connector plug:
Cooling Mode Heating Mode
1 speed: 3.02 Volts DC. 1 speed: 3.33 Volts DC.

Turbo speed: 4.32 Volts DC. Turbo speed: 4.25 Volts DC.
Note: If the above DC voltage readings are available, yet the indoor fan motor is not operational, replace
the indoor fan motor.
Note: If the DC volts are not available at the above set points, replace the indoor PCB.
Black & Yellow wires on five pin indoor DC-Motor connector plug.
Page 24 KSSSI113
L3, Indoor unit.
(Outdoor DC Fan Motor Malfunction)
# Check the condenser fan for correct operation. If the fan motor is not operating check the three pin
DC-Motor connector plug for correct termination to the outdoor PCB.
# With the unit set in heating or cooling mode (depending on ambient conditions) Check for DC voltage
from the points illustrated below, located on the main outdoor PCB.
Red & Yellow wires: < 13 Volts DC.

Red & White wires: < 13 Volts DC.
Red, Yellow & White wires on three pin outdoor DC-Motor

connector plug.
Page 25 KSSSI113
H3, Indoor unit.
Indoor Heating LED, flashing 3 times.
(Compressor Overload Protection)
# Check the following points:
Refrigerant charge.
Restrictions within the capillary tube.
Poor air flow across the indoor & outdoor coils.
Correct operation of the four-way reversing valve.
# Check the compressor Over Temperature connector plug located on the outdoor PCB for correct
termination & continuity to the over temperature protector.
# Check the over temperature protector located next to the three compressor terminals.
Note: This over temperature protector is “normally closed”.
Compressor over temperature plug on outdoor PCB.
Compressor over temperature thermostat.
Page 26 KSSSI113
LP, Indoor unit.
(Indoor & Outdoor units don’t match)
# Check if the Indoor & Outdoor units are correctly matched.
Note: If the indoor & outdoor units are from two different model types, the LP fault code will be
displayed.
C5, Indoor unit.

(Jumper Cap Malfunction)
# Check the Jumper Cap for correct termination to the indoor PCB.
Note: If the Jumper Cap is correctly terminated, yet the C5 fault still exists, replace the indoor PCB
assembly.
Note: If the replacement indoor or outdoor PCB is from a different model, LP fault code will be
displayed.
Jumper Cap location on indoor PCB.
Page 27 KSSSI113
E3, Indoor unit.
(Refrigeration System Blocked or Gas Leakage)
# Check the Low Pressure Sensor connector plug located on the outdoor PCB & the two spade terminals
located on the Low Pressure Sensor for correct termination & continuity.
# Check the Low Pressure Sensor located next to the compressor.
Note: This sensor is “normally closed”.
# Check the refrigerant charge by removing the two Spade Terminals connected to the low pressure
sensor & fitting them together to complete the circuit.
# Check for restrictions within the capillary tube/refrigeration system.
Connector plug for low pressure sensor.
Resistance check of low pressure sensor.
Page 28 KSSSI113
Indoor Wiring Diagram: KSV26 & 35CRC/HRC
Page 29 KSSSI113
Outdoor Wiring Diagram: KSV35CRC
Page 30 KSSSI113
Outdoor Wiring Diagram: KSV26 & 35HRC
Page 31 KSSSI113

Diagnostic Manual: Split System Air-Conditioner

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ELECTROLUX HOME PRODUCTS PTY LTD

ABN 51 004 762 341

Copyright 2013 ELECTROLUX HOME PRODUCTS PTY LTD Technical Services

Indoor Display Standby Heating Cooling

Positive Lock Terminals

Positive Lock Terminal arrangement.

Electrolytic Capacitors Bulb (25-40W)

# Example of LED sequence:

(Communication Fault – Standby LED)

# Example of fault code & LED sequence:

Fault Code (E6-Communication) & Standby LED indicating fault type.

# Example of LED sequence:

Mutable fault code sequence.

LED locations on outdoor PCB

Green LED: Outdoor unit, flashing at 1 hertz.

Red LED: Outdoor unit, flashing at 8 times.

Yellow LED: Outdoor unit, flashing once every two seconds.

Standby indicator on Display PCB assembly.

Button located under indoor filter cover.

Note: Where there is referral to (Delayed)

Note: Where there is a referral to (Remote Control Access – 3)

Note: Where there is a referral to (Remote Control Access – 5)

Note: Where there is a referral to (DRED)

Fault Code Descriptions:

Red LED: Outdoor unit, flashing at 1 hertz.

E4, Indoor Unit.

E5, Indoor Unit.

E8, Indoor Unit. (Delayed)

H1, Indoor unit.

PL, Indoor unit.

PH, Indoor unit.

HC, Indoor unit.

D1, Indoor unit - (Condition Code)

D2, Indoor unit - (Condition Code)

D3, Indoor unit - (Condition Code)

E2, Indoor Unit - (Condition Code) {Remote Control Access - 3}

FH, Indoor Unit - (Condition Code) {Remote Control Access - 3}

F6, Indoor Unit. - (Condition Code) {Remote Control Access - 3}

PO, Indoor Unit - (Condition Code) {Remote Control Access - 5}

P1, Indoor Unit - (Condition Code) {Remote Control Access - 5}

P2, Indoor Unit - (Condition Code) {Remote Control Access - 5}

P3, Indoor Unit - (Condition Code) {Remote Control Access - 5}

Program Chip on outdoor PCB.

Location of DRED network connection plug.

If the Communication fault has not cleared:

Active - Out & Neutral supply voltage

Active & Neutral supply voltage

Active & Neutral supply voltage points on

Communication terminal points on

Communication terminal points on outdoor

Orange & White connecting wires from outdoor PCB to Reactor.

Resistance reading of Reactor.

Resistance check from the Blue-U, Yellow-V & Red-W

Blue-Run, Yellow-Start & Red-Common terminal

IPM spade terminal connection points.

Negative & Positive DC test points on main outdoor PCB.

F4, Indoor unit.

F5, Indoor unit.

F2, Indoor unit.

Room & Tube temperature sensors on indoor PCB.

# Check if the filters are blocked on the indoor unit.

Cooling Mode Heating Mode

1 speed: 3.02 Volts DC. 1 speed: 3.33 Volts DC.