ABOUT THE RETAIL BANKING SCHOOL

Knowledge for your success:

• The Graduate School of Retail Banking
is a global business school with HQ at Lisbon
• RBS is a member of Portugal Fintech Association
and Fintech House of Portugal
• Our approach is: More practical knowledge, less theory

We provide:
• Globally recognised skills
• Courses prepared by leading experts
• Flexible learning techniques
• Wide list of programs
• Friendly community

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 COURSE AUTHORS
IGOR DMITRIEV NABAMITA RAY
Professor of The Retail Banking School Senior Manager, The Retail Banking School
Digital Business and Retail Banking Expert Business Development and Marketing Expert

Education:
• MBA, The Boston University, USA
• Master of Science at Engineering (Technical)
Management, The State University of New York at
Buffalo, USA
• Master of Science at Informatics and Economics,
The Saint Petersburg State University of Finance
and Economics, Russia
• Six Sigma Black Belt
Education:
• MBA, The ICFAI University, Tripura
• DehradunDoon(p.g) College of Agriculture Science
and Technology, Dehradun, B.sc Agriculture
Experience:
• More than 3 years of global business development
and marketing experience

Experience:
• Expert at Banking (>15 years), FinTech & Digital
(>12 years), Experienced Manager (>10 years) with
successful track of records at personal and
corporate entrepreneurship.
• More than 10 years at worldwide banking groups
such us Societe Generale, Raiffeisenbank.
• Experience at roles: CEO, Head of Business, Chief
Digital & Marketing Officer, Head of Digital
Transformation and Channels, Head of Products
and Marketing.

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 COURSE OVERVIEW
• What is project?

• What is project management?

• Benefits of project management

• 4P’s of project management

• The triple constraints

• Project management team roles

• Core components of project management

• Project lifecycle

• Project Management methodologies

• Project management tools and technologies

• SMART Goals Framework

• Project Budget

• Project Risks Management

• Project Resource Management

 WHAT IS A PROJECT?

A project is a unique task undertaken to

achieve the planned objectives.
A project is basically a collection of tasks
to accomplish a specific goal
 WHAT IS PROJECT MANAGEMENT?
• It is the use of specific
knowledge, skills, tools and
techniques to deliver
something of value to the
people
• Project management helps a
team to plan, manage and carry
out the work in order to meet
the project requirements on
time
 BENEFITS OF PROJECT MANAGEMENT

• Eliminate confusion and increase

• Keep work and goals organized in
efficiency
one place

• Align communication
• Improve team effectiveness
 4P’S OF PROJECT MANAGEMENT

• The planning and Process • Including dynamics Power

forecasting of to all activities and
activities • The overall project governance • Lines of authority,
approach to all decision makers,
activities and policies for
project governance implementation

Plan People
 THE TRIPLE CONSTRAINT

Time-Project managers must estimate time required to complete a project

Project scope-The scope refers to all the work necessary to complete a project

Cost-There are many costs associated with a project. Project managers are responsible
for cost estimation
 PROJECT MANAGEMENT TEAM ROLES

• Project Manager-Project manager is responsible for

managing the project management knowledge areas
throughout the project

• Project Sponsor-The project sponsor represents the

customer of the project. Depending on the organization,
there can be different levels of project sponsors

• Project Team members-Team members are skilled

professionals who work to contribute to the process of
producing deliverables, managing risks and achieving
project goals.

• Project Stakeholders-This is a person or group who has

vested interest or “stake” in the project. The project
manager must communicate project progress to
stakeholders throughout the project lifecycle.
 CORE COMPONENTS & KEY TERMS FOR PROJECT
MANAGEMENT

Project plan-A project plan is a blue print of the key

elements, the teams need to accomplish in order to
successfully achieve the project goals
Budget-Most projects will have a budget that will restrict
and define what needs to be accomplished
Project Risk-Project risk management is the practice of
identifying risks before getting started on a project, so
that we can prevent them
Project Scope-During the planning process there is a
need to define the project scope, which includes size,
limitations, budget and goals of the project
Resource Management plan-It is a plan for how we are
going to allocate the teams resources in terms of
employee bandwidth, technical tools on budget
 CORE COMPONENTS(CONTD..

Stake holders-Project stakeholders are those who are involved

in the project

Timeline-Most projects will have a timeline, a start date, when

work is kicked off and an end date when work is completed

Deliverables-Deliverables are the assets, files or products that

is to be finished at the end of the project timeline.

Milestones-Milestones are the checkpoints that signify when a

group of work is completed, or a new work is launched

Dependencies-Your project may also have dependencies,

which happen when one task can’t begin until another task is
completed

Progress and status updates-As you manage your project, you

will need to send progress reports and status updates to project
stakeholders
 Initiation

Closure Planning

PROJECT
LIFECYCLE

Monitoring
Execution
& Control
 PROJECT LIFECYCLE

Initiation: Identify the Business problems and opportunity, perform

brainstorming, Analyse project feasibility and identify deliverables.
Planning: Break down the project into smaller tasks, build the team,
and prepare a schedule for the completion of assignments.
Execution: Turn the plan in to action, basically to bring all the plans to
start work for making it the required deliverable.
Monitoring and Control: Keep work on track, organize resources,
manage timelines, and ensure execution according to the original plan.
Closure: Provide final deliverables, release the project resources, and
determine the success of the project.
 PROJECT MANGEMENT METHODOLOGIES
Phased project management approach

A phased approach is
the best choice for big
and complex projects
that need to be
executed in stages due
to external project
constraints. In this
approach, each phase
goes through all five
process areas from
initiation to closure
 LEAN PROJECT MANAGEMENT

Lean project management is a Identify

Value
data driven approach that
focuses on improving the
process and eliminating waste Continue Map
through efficient use of to value
improve Lean Project stream
resources(cost, time, and Management
people). This project Principles
management approach covers
detailed planning, visual-rich
documentation, continuous Establish Create
analysis, and frequent process Pull flow
improvements
 ITERATIVE AND INCREMENTAL PROJECT
MANAGEMENT

The iterative and incremental approach is

a change-driven project management
methodology that was developed to
handle change and reduce inherent
project risks. This project management
methodology is a perfect choice for large
scale multi- company projects with
ambiguous requirements.
 CRITICAL CHAIN PROJECT MANAGEMENT

C-2 F-3 I-7

Critical chain project management is
used to plan and manage projects
while allowing room for resource
A-3 B-5 D-4 G-5 K-2 constraints. In CCPM, project delays
are prevented by adding buffers to
the inherent resource and project
task dependencies

E-7 H-3 J-1

 PRINCE 2 PRODUCT BASED PLANNING
APPROACH

Product based planning is a

structured project
management approach that
focuses on outputs and
project deliverables (including
intermediate products), unlike
traditional approaches that
focus on activities and tasks
PROCESS BASED PROJECT MANAGEMENT

Allows the project managers

to create, manage and
improve projects that align
with the vision, mission and
core values of a business. All
project activities and
objectives are designed in
such a way that they
contribute towards
achieving the most
important organizational
objectives
PROJECT PRODUCTION MANAGEMENT

It is a strategic approach
that applies theories and
principles of operations
science to better
understand and optimize
project delivery
 OTHER PROJECT METHODOLOGIES
• Agile methodology: At a very basic level, Agile allows your company and teams to
work in short bursts on very particular deliverables. At the end of the short burst of
time, teams are expected to have those specific deliverables completed. This allows
teams to adjust their focus, pivot when a customer changes their mind in the middle
of a product build, and change priorities as expectations and feature requirements
change.
• Waterfall methodology: Waterfall involves investing a significant amount of time
planning at the early stages of the project to set requirements and minimize the risk
of problems arising later. With Waterfall, the current phase of the project must be
completely finished before moving to the next phase.
• Scrum methodology: Mainly stand-up meetings are held daily where each team
reports on what they accomplished the previous day, what they will be working on
that day, and any roadblocks preventing them from completing a task. When the
sprint is complete, a sprint meeting is held to review performance and
accomplishments.
PROJECT MANAGEMENT TOOLS AND
TECHNIQUES
 PROJECT MANAGEMENT TOOLS AND
TECHNIQUES
Gantt Charts-A Gantt chart is a visual representation of a project timeline which
shows all the project tasks in one graph
 KANBAN BOARDS
A Kanban board is a task management tool that allows project
managers and team members to visualize tasks. Kanban boards are
used by agile and scrum teams who work in iterative sprints
 WORK BREAKDOWN STRUCTURE
A work breakdown structure is a very useful project planning tool that
allows project managers to map out the project scope and break it into
individual tasks.
 NETWORK DIAGRAMS
Network diagrams helps the project managers visualize schedules.

C-2 F-3 I-7

A-3 B-5 D-4 G-5 K-2

E-7 H-3 J-1

 PROJECT REPORTS

Project management reports

are an essential part of the
monitoring phase. Reports are
also necessary for stakeholder
management, cost
management and time
tracking purposes
 PROJECT MANAGING SOFTWARE

• Trello: Trello is web based

application used for making list and
is a Kanban style software.
• MS Project: Designed for assisting
project manager to develop
schedule, assign resources and
track progress.
• Jira: Cross platform bug tracking
project management software.
SMART GOALS FRAMEWORK
Definition: Refers to specific goals and
project objectives
Specific: Target a specific area of improvement or answer to some
specific need.
Measurable: The goal must be quantifiable, or it should have a
measurable progress.
Attainable: The goal should be realistic and based on available
resources or constraints.
Relevant: The goal should align with other business strategies and help
in achieving business goals.
Time-bound: The goal must have a deadline or defined end point.
PROJECT BUDGET
 PROJECT BUDGET COMPONENTS
• Historical Data: Looking back to similar projects
• Reference Lessons Learned: Refer to mistakes from previous project
• Leverage Expertise: Use expertized resources in a particular field.
• Confirm Accuracy: Check or Recheck the prepared budget for any mistake
• Baseline and re-baseline: Measure the progress as per baseline budget.
• Risk Mitigation: Anticipate budget for known risks.
• Get on track: Realtime budget tracking using software tools.
PROJECT RISK MANAGEMENT
 PROJECT RISK MANAGEMENT
Risk Management: Practice of identifying, evaluating, and preventing or mitigating risks to a
project that have the potential to impact the desired outcomes
Types of Risk:
• Cost: Risk of events that cause the project to be completed over budget.
• Schedule: Events that cause the project to be delayed.
• Performance: Events that cause the project to produce inconsistent results.
Process to reduce and manage risk:
• Create Risk Management Plan
• Keep a Risk register
• Understand the risk event
• Be proactive instead of reactive
• Develop Skills
PROJECT RESOURCE MANAGEMENT
 RESOURCE MANAGEMENT PROCESS

• Utilization: The percentage (%) of the resource in use for the selected
time slot
• Resource plan: Understand all the different resources needed to finish
the project.
• Resource Scheduling: Engagement of resources from start to end
date of project
• Duration: Includes working days as well as holidays, weekends and
public holidays.
 PROJECT RESOURCE MANAGEMENT
TECHNIQUES
• Resource allocation: Identify the types and amounts of resources
needed to fulfil the projects. The allocation process assigns specific
resources to specific project tasks.
• Resource aggregation: Consumed amount of resources on a daily,
weekly or monthly basis. It’s basically the sum of resources used for
one task or project in a given timeframe.
• Resource scheduling: After resource allocation, it is much easier to
schedule actual resource and project plans. Resource plans show the
exact time a resource is needed.
THANK YOU

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