Pamantasan ng Cabuyao

Katapatan Subdivision, Banay-banay, Cabuyao, Laguna

Graduate School and Continuing Professional Education

NERICA BARRIENTOS-MANASAN

Production and Operation Management

GS_MBA-1

LEARNING INSIGHTS: TOPIC 1

This learning insight seeks to analyze each student's attention, knowledge,

and views on the particular topic under discussion. It’s my first time to attend virtual
class and this experience made me feel that pandemic is not a barrier in order for us
to learn more.

During our first day, our dear Doc Unico discussed about the introduction of
the Production and Operation Management. This specifically tackles about the
definition of operational management and its role in the business or an organization.
The operations, finance, accounting, buying, and administrative divisions will all be
affected by the team's decisions. The importance that an organization places on its
strategic and operational goals is one of the factors that contribute to its success.

This topic has been good and more excited to learn with for me because I can
relate this on my present work. I’ve been working in the city government for almost
six years and been handling the administrative and operational function in our office-
PESO Cabuyao. Designated as the officer-in-charge in terms of administrative, I
play a key role in coordinating available resources within the organization such as
budgeting, handling procurement, making project proposals, and keeping track
personnel and clients’ concern. In order to do so, I have to established a harmonious
relationship with my colleagues. I have to understand and addressed their concern
well. It’s my responsibility also to ensure that the core and special programs of our
office is being delivered timely and efficient. We are lucky enough that even we are
in the government, our office has its own budget and finances. It’s not hard for us to
propose projects, programs, and activities that we may conduct for our constituents.

As our discussion goes by, I’ve learned that proper management of the
office’s operation was important in order for the improvement and advancement of
the organization. It has been discussed that in operation management, resources
such as people, material, and money is more important in order for the product
and/or services be delivered well. In PESO Cabuyao, our mandate is to carry out full
end equal employment opportunities for all, and strengthen the existing employment
 Pamantasan ng Cabuyao
Katapatan Subdivision, Banay-banay, Cabuyao, Laguna

Graduate School and Continuing Professional Education

facilitation service machinery particularly in the local level. This is why we carry
special initiatives such as job fairs, recruitment activities, company accreditation,
cash for work programs, emergency employment, etc. These activities helped our
office to become more progressive and effective. What made these activities
become more effective are the personnel behind it. In our office, it is our protocol
that in every activity everyone must be busy, we do have this so called “terms of
reference” or the person-in-charge which is responsible in handling the program in
terms of logistics, advertisement, and external control. Right after the program,
clients are responsible to fill-out feedback form in order for them to evaluate the said
activity and this evaluation will be the basis of our office on what’s going to improve
on the next activity. Also, part of the operation and production management in our
office is when all personnel are required to attend capability enhancement and
development trainings that will enhance their skills and knowledge, this training will
be the basis also for the individual performance report per semester.

To end this insight, I realize that operations management is one of the most
important tasks of a company, and that it is linked to other important functions like
marketing, human resources management, and finance. As a result, operation
management is important in the business sector because it assists us in identifying
numerous business trends that are emerging in today's organization activities. I'm
grateful to my classmates who expressed their perspectives on operations
management in their companies. Another thing I learned was that private and public
sector operations are handled differently, but we all have one aim in mind: the
success and effective delivery of our products and services.