SILCOTECH BONNY PRODUCTS (INDIA) PVT. LTD.

AUTOMOTIVE QUALITY CHANGE MANAGEMENT Date of Issue: 01/08/2017

MANAGEMENT SYSTEM PROCEDURE Rev. No.: 01
IATF 16949:2016 (SBPIPL/OCP/04) Date of Rev.: 24/08/2020

Change Management Procedure

1. SUMMARY

1.1. The purpose of this procedure is to define the methods for managing changes to processes and
other aspects of the management system in a controlled manner.
1.2. Where this document discusses changes to processes, this shall be understood to mean the
top-level processes identified in the Quality Manual.
1.3. The Management Representative is responsible for implementation and management of this
procedure.

2. REVISION HISTORY

Rev. Date Nature of Changes

4M management procedure reference added.

01 24/08/2020 Planned / Unplanned changes added.

Normal / Abnormal changes added.

3. DEFINITIONS

3.1. “Process Output” – the result of any process.

4. CHANGES TO PROCESSES

4.1. Management system processes will undergo changes, typically when:

4.1.1. Improvement opportunities have been identified, typically to improve process
effectiveness
4.1.2. Nonconformities within a process are identified and require corrective action
4.1.3. Conditions in the industry or company change, requiring a process to be updated
4.1.4. New processes are added which impact on existing processes, requiring changes
4.1.5. Customer requirements result in a need to change processes
4.1.6. Any other reason determined by management
4.2. In such cases, the process must be changed in a controlled manner to ensure proper
authorization and implementation of the changes.
4.3. At a minimum, process changes shall include the steps herein:

1 Approved by: Director

Issued by: QC Head
 SILCOTECH BONNY PRODUCTS (INDIA) PVT. LTD.

AUTOMOTIVE QUALITY CHANGE MANAGEMENT Date of Issue: 01/08/2017

MANAGEMENT SYSTEM PROCEDURE Rev. No.: 01
IATF 16949:2016 (SBPIPL/OCP/04) Date of Rev.: 24/08/2020

4.3.1. The request for a process change shall be documented, typically in a CAR Form
SBPIPL/MR/09/00 per the procedure Corrective Preventive Action. The justification for
the change shall be recorded.
4.3.2. The change shall be reviewed by appropriate management, including the senior most
manager responsible for the process. Changes must be approved prior to
implementation.
4.3.3. The Process Definition Chart ( QMS Planning sheet and appropriate documents will
be updated to reflect the change. This document will undergo review and approval per
the procedure Control of Documents Procedure SBPIPL/PR/01/00. The revision
indicator of the document will be incremented, and the nature of the change recorded.
4.3.4. The follow-up verification step of the CAR process shall seek to ensure the change has
had the intended effect, and/or has improved the process. If not, the change may be
rolled back or a new change made to correct any new issues that arise as a result of the
change.
5. ENGINEERING CHANGE

5.1. The request for a process change shall be documented, typically in a Process / Engineering
change request/Approval form SBPIPL/QC/13/00. The justification for the change shall be
recorded.
5.2. All customer engineering standard / specifications and changes are timely reviewed, distributed
and implemented as per customer requirements and not exceeding 10 working days or as
specified by customer.
6. 4M CHANGE

6.1. For changes in any regular running production process is followed as per 4M change
Management Procedure SBPIPL/OCP/12 and Man, Machine, Material, Method changes are
recorded and maintained in format SBPIPL/4M/01.
7. CHANGES TO PROCESS OUTPUTS

7.1. Where a process output is a document, the rules for changing documents above shall apply.
7.2. Formal changes to process outputs will be used when the change is significant. Minor changes
may be made without formal control, however the decision on what constitutes a significant vs
minor change must be agreed upon by those involved in the change. If a customer indicates a
change is significant, this will trump any internal decision.
8. CHANGES TO DOCUMENTATION

Management system documents undergo changes when there is a need to revise them.
Changes to documentation are done in accordance with the procedure for Document Control
SBPIPL/PR/01/00

2 Approved by: Director

Issued by: QC Head
 SILCOTECH BONNY PRODUCTS (INDIA) PVT. LTD.

AUTOMOTIVE QUALITY CHANGE MANAGEMENT Date of Issue: 01/08/2017

MANAGEMENT SYSTEM PROCEDURE Rev. No.: 01
IATF 16949:2016 (SBPIPL/OCP/04) Date of Rev.: 24/08/2020

9. CHANGES TO ORDERS OR CONTRACTS

9.1. Changes to active orders or contracts may occur when the customer changes the requirements
after the work has begun, when unforeseen circumstances are encountered ( applicable for both
customer and suppliers )
9.2. When changes are initiated by the customer, the new requirements will undergo the same
review and acceptance. A satisfactory solution will be negotiated with the customer.
9.3. When changes are initiated, the Marketing Head will notify the customer and negotiate a
resolution.
9.4 In all cases, when changes are agreed upon, they shall be initiated as per defined
procedures.
9.4. In case of supplier, Supplier is informed about the changes and supplier shall follow contract
review procedures as per defined procedures.

10. PLANNED AND UNPLANNED CHANGE

10.1. Planned changes occur when deliberate decisions are made in an organization,

while unplanned change is a result of unforeseen occurrences. External factors and internal
factors can cause both of these types of changes within a company.
10.2. Further Planned & Unplanned changes can be subdivided into Planned Internal Change,
Planned External Change, Unplanned Internal Change & Unplanned External Change
depending upon the reason of change.
10.3. Such changes occurred typically when :
i. There is change in product segment.
ii. Change in organization size and structure.
iii. Change in Administrative System.
iv. Change in Technology.
v. Change in Demographic Composition
vi. Change in Government Regulation
10.4. In such cases changes are addressed and actions maintained and recorded in Risk
Register: SBPIPL/RR/01.

11. NORMAL AND ABNORMAL CHANGE

11.1. Normal change refers to the change in quality management process that is expected.

3 Approved by: Director

Issued by: QC Head
 SILCOTECH BONNY PRODUCTS (INDIA) PVT. LTD.

AUTOMOTIVE QUALITY CHANGE MANAGEMENT Date of Issue: 01/08/2017

MANAGEMENT SYSTEM PROCEDURE Rev. No.: 01
IATF 16949:2016 (SBPIPL/OCP/04) Date of Rev.: 24/08/2020

11.2. Abnormal change refers to the unexpected change in quality management process.
11.3. Both the changes are deal with according to the clause 3.0 of this procedure.

4 Approved by: Director

Issued by: QC Head