SWETA TIRTHRAJ PANDEY Contact Details

_______________________

To work in a globally competitive environment thereby utilize my Phone

talents, skills and analytical abilities to contribute to the +91- 7021588630
success of the organization on challenging projects/assignments
that shall yield the twin benefits of job satisfaction and a steady Email
pace professional growth. swetapandey16@gmail.com

Work Experience LinkedIn

______________________________________________________ www.linkedin.com/in/sweta-
pandey-1b13b580
Wipro Limited (Client- Axis Bank)
January 2020 – Present Date of Birth
16th May 1994
• Providing application support in Finacle Core Banking application
• Application call analysis every month Permanent Address
• Derive the root cause of the problem with action Room No B/8, Shree Ganesh
• Updation of knowledge data base regularly Housing Society, Near L.V.M
• Ensure all the bank user complaints/ issues are proactively High School, Tilak Nagar,
identified and addressed Sakinaka, Andheri (East),
• Monitoring and checks to be carried out on a daily basis and also Mumbai- 400072.
conducts regular checklist, updation and report preparation for a
failure Nationality
• Handling all banking module issues raised by end user Indian
• Raising OAS for updating backend queries for all banking
modules in SQL database
• Providing Finacle 10X training to existing employees and new Language Known
joinees. _______________________

• English
• Hindi
Onward eServices Limited (Client – Bank of Baroda)
• Marathi
June 2014 to January 2020
Strengths
_______________________
• User ID and Password Creation
• Confident and good
• Transaction maintenance
interpersonal skills
• Signature uploading
• Courageous and
• Dealing with the functionality and proper use of menu options professional
• Relaxation of Branch Office accounts • Disciplined
• Clearing module • Eye for detail
• Handling of escalation loan module • Quick learner and effective
• Co-ordinate with support team and development team for • Good Public Speaker
Escalation management • Good Presentation Skill
• Raising RFC’s for updating backend queries for all banking
modules Professional Skills
• Backend updates and data retrieval using SQL queries _______________________
• Finacle 10X
• SQL
 • Team management
• Team training
Education
______________________________________________________ Software Skills
_______________________
• PGDM (Finance) from Prin. L.N. Welingkar Institute of
Management Development and Research in Year 2018 • Excellent with Windows
• M.Com (Banking and Finance) from S.K Somaiya College in year Microsoft Word, Excel &
2016 Power Point
• B.Com (Banking & Insurance) from Ramniranjan Jhunjhunwala
College in year, 2013
• HSC from Shriniwas Bagarka College in year, 2012 Professional Attributes
• SSC from Lokmanya Vidya Mandir high School in year, 2010 _______________________

• Preferred Location
Mumbai
• Willing to Travel
Yes

Hobbies
_______________________

• Reading Daily updates on

Banking and Finance
• Reading Books on
Inspirational/Motivation
• Painting
• Travelling & Exploring