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INTRODUCTION:

KAUVERY HOSPITAL :
Hospital are the institutions that deal with healthcare
activities. They offer treatment to patients with specialized staff and
equipment. In other words, hospital serve humanity and play a vital role
in the social welfare of any society. They have all the facilities to deal
with varying diseases to make the patient healthy. In this way, the
Kauvery Hospital is a leading global, multi speciality hospital
offering best-in-class medical service for nearly 2 decades. With a
paramount focus on patient care, patient satisfaction , we are committed
to offering exemplary medical services that go beyond the norm of
healthcare. (with NABH certificate)

KAUVERY SPECIALITY :
1999 started in Trichy as a 30 bed
kauvery medical centre- 2002- kmc speciality hospital has named
as kauvery hospital. 2004.

VISION :
To be the most respected and trusted healthcare provider.

MISSION :

To make great healthcare affordable

VALUES:
C - Continual improvement
H – Heartfelt personal touch
E – Ethical
E – Empathetic care
R – Real Accountability
S – Service Excellence

COMPETENCIES :

 AFFORDABLE HEALTHCARE :

Committed to offering word – class patient care with the best


value.

 COMPASSIONATE CARE AND EXPERT TREATMENT :


 Provide care and warmth at every patient touch point
 Excellence in medical services with a strong team of over
300 specialists and Doctors across 50 Specialities

 TECHNOLOGICAL EXCELLENCE :
 Deliver the best standards of healthcare with state - of –
the art infrastructure such as Flex Arm Hybrid Cath Lab,
Neuronavigation system, Quite Suit MRI and more

FINANCIAL STATEMENT :
 Revenue / turnover of Kauvery hospital medical services private
limited is INR 1 cr to 100 cr
 Net worth of the company has increased by 189.30%
 EBITDA of the company has increased by 59.975
 Total assets of the company has increased by 18.80%
 Liabilities of the company has decreased by -23.66%

ABOUT THE ORGANIZATION :


 1999 – started in Trichy as a 30 - bed kaveri medical centre.
 2002 – KMC Speciality hospital has renamed as Kauvery Hospital
 2004 – First Cardiac centre opened in Trichy .
 2008 – In February 2008, the company acquired Seahorse
Hospital
 2011 – Kauvery Hospital was launched in Chennai
 2014 – kauvery Medical centre ,Karaikudi was inaugurated
 2019 – Kauvery Hospital was launched in Bangalore (Electronic
city)

 MANAGEMENT TEAM:
Dr.S.Chandrakumar M.D Founder &Executive chairman, kauvery
Hospital

Dr.Chandrakumar is the founder and executive chairman of kauvery


Group of Hospitals .A qualified and experienced anaesthesiologist and
critical care specialist ,Dr.chandrakumar embarked on a mission to
provide Great healthcare at affordable value for semi-urban and rural
part of Tamil Nadu.
Dr.Manivannan Selvaraj,MD,DnB
Founder & Managing Director, Kauvery Hospital

Dr.Manivannan Selvaraj is the Founder and Managing Director of


kauvery Group of Hospitals. Dr.Manivannan is a trained
anaesthesiologist. His vision of making Great Healthcare affordable
became reality in 1999,when he co-founded kauvery hospital along
with Dr.s.chandra kumar
LOCATION :
 TRICHY
 Tennur
 Cantonment
 Heartcity

 Chennai
 Hosur
 Salem
 Bangalore ( electronic city)
PROGRAMMES AND ACTIVITIES OF THE
ORGANIZATION:

 Behavioural skill Training :


They providing behavioural training to the employee’s twice in the week.
and the behavioural skill training focus on and supports organization HR
departments to address employee behavior problems and develop optimal
human behavior for better work relationship, work performance,
innovative and robust work culture.

 Stress management:
The HR team conducting more number of Events for the employee’s at the
workplace to balance their professional as well as their personal stress ,
which is handle by the employee.
Eg: like fun games, yoga , Fitness challenges, brain games, Faire less
cooking ect.
( FAIRELESS COOKING FOR MENS )
 BLS (basic life support) Training:
The BLS is a level of medical care which is used for patients with life-
threatening illnesses or injuries until they can be given full medical care
by advanced life support provider. And it can be provided by trained
medical personnel, such as emergency medical technicians and by
qualified, bystanders.

 Fire and Safety Training:


After attending the training section the employee’s completely aware of
fire and safety and how to handle the situation as well as the material
while incident happens. ( how to do it? and what to do?)
Eg: In case of fire the employee should call the emergency number and
announce code red (three time) and the rescue team will come and sort
out the issue immediately.

 TYPES OF CODE USING IN THE HOSPITAL:

 Code Silver
Active Shooter
 Code Orange
Assistance needed or Hazardous spill
 Code Red
Fire
 Code Brown
Severe Weather
 Code Pink / Purple
Missing child
 Code Black
Bomb Threat
 Code White
Hospital Evacuation
 Code Green
Emergency Operations Plan Activation
 Code Blue
Cardiac Arrest or Medical Emergency

 Grooming :
The organization having grooming policies and protocols for all the
employee’s of clinical and non-clinical. It’s completely depending on
the employee’s works.

 Celebrations :
Every week HR will engage the employee’s through various activities like
birthday celebration , festivels etc

 Birthday celebrations for employee’s:


On every month the organization celebrating their employee’s birthday.
 Festivels (pongal,krishnashtami,vijayadhasami etc)

 Quality checking :

 5 ‘ S Programming :
 SORT
 SET IN ORDER
 SHINE
 STANDARDISE
 SUSTAIN
ADMINISTRATIVE STRUCTURE OF THE ORGANIZATION :
HR MANAGER
(internal needs)

Training
Recruiter (Staffing) (professional
development)

Employee Reelations Compensation Health &


(Administration) (payroll&benefits) safety(complience)

( HR DEPARTMENT STRUCTURE)
HR HAVE SOME POLICY AND PROCEDURE FOR
STANDARIZATION :

1. Appointment term & conditions


2. Disciplinary procedure
3. Equal opportunity policy
4. Leave policy
 Earned leave
 Casual leave
 Sick Leave
 Maternity leave
 Compensatory off (comp off)
 Marriage leave
 Paternity leave
 Bereavement leave
 Loss of pay
5. Over time policy
6. Permission policy
7. Prohibition of child adolescence labour policy
8. Business card policy
9. Email policy
10. Domestic travel policy
11. Attendance incentive policy
12. Incentive policy
13. Kauvery performance Linked incentive scheme
14. Laptop procurement & usage policy
15. Salary advance and Loan policy
16. Medical Tourism domestic & Foregin policy
17. Mobile internet and data card policy
18. Sebbatical leave policy
19. Prevention of sexual harassment policu
20. Transfer policy
21. Uniform policy
22. Grooming policy
23. Hostel policy
24. Deputation policy
25. Farewell policy
26. Seperation policy
27. Work from home policy
28. Background verification policy

STATUTORY BENEFITS :
 EPF
Employee Provident Fund is a scheme in which you can create wealth throughout your
working years as an employee at a government or private organization. This amount
earns interest, and you can use it to finance a part of post-retirement life or other goals.

 ESI
Employee State Insurance scheme is a social security scheme that insures employees
of establishments that qualify under the ESI Act. The ESI contribution in respect of an
employee comprises both the employer's contribution and the employee's
contribution.14-Dec-2021

 Professional Tax

Professional tax is a direct tax that is deducted from your gross salary by your employer.

This tax is levied by the state government and thus can vary depending on the state you
live in. The maximum limit of which you can be charged is Rs 2500.

The tax is calculated based on the slabs. Each state can have different salary slab rates for
the calculation of professional tax. Andhra Pradesh, Maharashtra, Gujarat are some of the
states where this tax is applicable.

 Bonus
Bonus is the compensation given to the employee in addition to the amount of pay specified
as the base salary. A bonus is financial compensation that is above and beyond the normal
salary of the employee. Bonuses may be awarded to both entry-level employees and to senior-
level executives

 Gratuity
Gratuity is a lump sum amount paid by the employer to the employee as a token of
appreciation for the services they have provided towards the company. It is important to
know what are the eligibility and the amount of gratuity that an employee will receive.
 Maternity benefit :

The Maternity Benefit Act, 1961 protects the employment of women during the time of
her maternity and entitles her of a 'maternity benefit' – i.e. full paid absence from work
– to take care for her child.

 Paternity Benefits :

Paternity leave is a type of leave fathers, non-birthing parents, and secondary caregivers
can take to look after and bond with their new baby or adoptive child. Paternity leave -
sometimes called “paternal leave” - is often part of local employment law, in which case
employers must grant their employees leave if they meet eligibility requirements.

While employees are on statutory paternity leave, employers are required to hold their job.
This is referred to as “job-protected leave.” In the majority of cases, employees also receive
some form of pay or allowance while on leave.

Employers may choose to supplement statutory paternity leave to increase the length of
leave or provide additional pay. This will be set out within company policies and
employment contracts.

 Labour Welfare :

Labour welfare relates to taking care of the well-being of workers by employers, trade
unions, governmental and non-governmental institutions and agencies. Welfare
includes anything that is done for the comfort and improvement of employees and is
provided over and above the wages.

 Employment exchange :
An Employment Exchange is a non-profit organization that provides business assistance
based on skill and experience. The Departments of Employment in India's several states allow
jobless educated youngsters residing in such states to pre-register for upcoming job openings in
those states' many divisions.
DEPARTMENTS :

 Speciality
 Heartcity
 Learning and Development
 Quality department
 Kaizen system

ACHIEVEMENTS :

 Platinum Medal & Certification for the Best Practices in 5S in Large & Medium Scale
Industries
 Quality Certification from National Accreditation Board for Hospitals (NABH)
 Best IT Users Award- 2007
 Best Cancer, Heart & Trauma Care Hospital Award - 2006
 Best Heart & Cancer Care Hospital Award - 2005
 Best Accident and Emergency Care Hospital Award - 2003
 Best Multi-Specialty Hospital Award -2001
 5S - Award from ABK-AOTS - 2017
 IDC Insights Awards 2017 - a pioneering initiative under Excellence in Operations using
digital platform
 Pioneer in Healthcare in Tamil Nadu by FICCI Group - 2017
 Big 50 CISO Award - TRESCON, Trichy - 2017
 DL SHAH awards - Quality Council of India, Delhi - 2017
 Best Private hospital award from FICCI TNSC with Ministry of Health &Family
Welfare, Government of Tamil Nadu - 2016
 Kauvery Hospital Bangalore was ranked as one of the Best Emerging Hospitals In South
India by the Times Health - All India Multi-speciality Hospitals Ranking Survey 2021.

OBSERVATION ON THE TRAINING :


 Grooming
 Interview process
 Filing system
 Online resume registration in the organization software
 HR policies
 PF and ESI
 Employee grievance policies and handling
 Quality department
 Work place 5’s :
 SORT
 SET IN ORDER
 SHINE
 STANDARDISE
 SUSTAIN

 Kaizen system
 Office administration
 Checking availability of stocks (uniform and material)

SUMMARY OF THE SUMMER TRAINING :


I can honestly say that my time spent interning with KAUVERY
HOSPITAL and company result in one of the best summer of my life and
not only I gained practical skill and knowledge there is good opportunity
to meet many fantastic people .And the atmosphere at the KAUVERY
HOSPITAL office was always welcoming which made me feel right at
home.
And I would like to thank to Dr.P.Subhurathina Bharathi AGM –Learning
and development and Mr. Ilamaran Executive manager HR and team, and
my special thanks to S.Gurulakshmi Learning & development and all the
team members.

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