ELECTRA France - May 2022
ORDER STATUS ORDER CHANGE
Special
Confi. Promo Order Order Payment Customer Quality Sales Acquisition Delivery Commercial Wearer Partner Delivery
PHASE STATUS DESCRIP. MEANING ACTION REQUIRED Product
Data (1) code Type Reson Terms Order n° Check District
Processing
Mode Time Offer Offer Info. Functions
Texts
Block
(2)
Complete the configuration (fill the Y
DRFT Draft
The configuration is wrong or not mandatory fields/enter correct values
Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
complete according conf/pairing rules)
Lenses Configuration
Y
CFGR Configured Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
The order is configured
There is an error in market rules Y
MKTE Mkt Rules Error
application (for example, a Rayban lens
Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
is inserted in a POL job) Change the product/configuration
Ask to IT team: if it is solved, the Y
STER Staging Err.
The staging document is not created staging doc can be created by pressing
Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
for technical reasons on Staging
Ask to back office team and after the Y
STAG Staging
The staging document is created but correction, click on Pricing button to
Y Y Y N N N Y Y Y Y Y N Y Y
(Ship To)
Y Y
there is a missing gross price process the order
Check if it is actually a duplicated: Y
DUPL Duplicated ord.
The order (staging doc) is a possible cancel it from the basket or process it
Y Y Y N N N Y Y Y Y Y N Y Y
(Ship To)
Y Y
Quotation Creation
duplicated by pressing on Staging button
PRER There is an error linked to the promo Y
Pricing Err. Y Y Y N N N Y Y Y Y Y N Y Y Y Y
PRED application (for example, the carnet Unlink/change the promo code and (Ship To)
balance is not enough) click on Pricing button
Pricing is OK but there is an error from
PRCN Pricing
Saturn call so the order cannot have Remove the order from the basket or
RELS status change the configuration
The order (staging doc) can be finally Y
RELS To be released
confirmed
Y Y Y N N N Y Y Y Y Y N Y Y
(Ship To)
Y Y
The order (staging doc) has been
confirmed (Orchestration can run and
VLDT Validated
no change is possible until the sales
N N N N N N N N N N N N N N N N N
order creation)
Orchestration took in charge the order
PREP Preparation N N N N N N N N N N N N N N N N N
Quotation Validation
(staging doc)
Ask to IT team: if it is solved,
Orchestration There is an error from Orchestration
ORCH Err. (probably missing set up)
Orchestration should re-take in charge N N N N N N N N N N N N N N N N N
the order
Orchestration successfully determined
the routing : the SAP sales order can be
CMPL Completed
created with reference to the staging
N N N N N N N N N N N N N N N N N
doc
The SAP sales order is not created for Ask to IT team: if it is solved, the order
SOER Sales order Err.
technical reasons is created in background mode
N N N N N N N N N N N N N N N N N
The SAP sales order is successfully
Sales order Y Y
RCVD Received created by the program run in N N Y N N Y Y Y N
(tbc)
Y N N Y
(Ship To)
Y Y
creation background
Y Y
ENTR Entered The production order are created N N Y N N Y Y Y N Y N N Y Y Y
Sales order
(tbc) (Ship To)
creation
Work in Y Y
WIP progress
The order is in production N N Y N N Y Y Y N
(tbc)
Y N N Y
(Ship To)
Y Y
The order is canceled by the customer
CANC Canceled
service
Delivery creation &
Ready to be
RTBS The SAP delivery doc is created N N Y N N Y N N N N Y N N N N Y N
Shipment
shipped
The SAP shipment is created and the
SHPD Shipped
good issue is performed
N N Y N N Y N N N N Y N N N N Y N
Invoice INVC Invoiced The SAP "logistic" invoice is created N N N N N N N N N N N N N N N N N
creation
Source : SD-09A : Sales Order Management SESSION 5 23rd December - Slide 32
(1) Config. Data = Prescription, treatments, services (2) Special Processing : only for ITALY : logistic information needed for the carrier to sort the parcels
