May I offer you my assistance?

Learning Activity 1

Task 1

Let’s start reading one written dialogue. Read and answer the questions that follow.

Customer : Excuse me, can you help me?

Shop assistant : Yes, sure. What can I do for you?
Customer : I bought a blouse and a skirt two days ago for my sister.
However, the blouse didn’t fit her well. It was too large.
Shop assistant : Don’t worry, you can change that into different size
within 5 days.
Customer : Great. I would like to have the medium, I bought large size
before.
Shop assistant : Ok. Let me check.
I apologize, mam. Your expected size is not available but
we have Small Size. Do you want me to take it?
Customer : No, thank you. I don’t think it will be Ok for h er.
Shop Assistant : What about different model? If you don’t mind, I will take
one with the same price for you.
Customer : Sure, different model in medium size would be OK.

Questions

1. Where do you think the conversation takes place?

2. What is the relationship between the speakers?
3. Which sentence shows the expression of offering help?
4. Which sentence shows the expression of asking for help?
5. Which sentence shows the expression of declining help?
6. Which sentence shows the expression of accepting help?

Task 2
Offering help in English can be done in affirmative ways by using statements
and persuasive by using interrogatives. Could you find those affirmative and
interrogative expressions? I have put one example for you. Write as many as
possible and then discuss with your friends.
Task 3
Now, read the following expressions and categorize them into accepting,
offering, asking for, and declining help or services by writing the number.

Accepting Help or Offering Help or Asking for Help or Declining Help or

Services Services Services Services
1 2 3 4

Would you like some help? Would you be willing to help me? Do you need any help?

Could you give me a hand? Let me do something for you. May I offer my assistance?

It looks as if you could do with That’s very kind of you, That’s terribly kind, thank you very
some help but I don’t think it’s necessary much

Could you spare a moment? Would you mind helping me out? Could you do me a favor, please?
This Photo by Unknown Author is licensed under CC BY-ND

Certainly, that would be Yes, that would be great. Thank

Thanks. I think I’ve got it.
nice. you.

I am sorry, I can’t help you Don’t bother yourself, thanks. That’s OK. I think I can manage it.
now.

LEARNING ACTIVITY 2
Task 1

Match the expressions of asking and offering help to the responses in the
right by drawing the lines.

No Asking and Offering Help Responses

1 May I give you a hand? No, thanks. I have to go
soon.

2 Shall I bring you a chair? You should buy ticket now

before is sold out

3 Would you like some chalks, You should it buy her a

sir? bunch of flowers.

4 Can I return your book to Yes, please.

the library?

5 What should I do to get my No, let’s just go to the

wallet back? cinema. We don’t have
much time left.

6 What can I give to my mom You should make a report

for her birthday? in the police.

7 I want to watch the concert, Yes, please. There are no

what should I do? chalks left.

8 How about going to my Thank you very much. I am

place first and then to the glad you if you can return it
cinema? because I will be busy
today.
Task 2

Woman Hi, I just moved in next door and have a few mope/move
questions.

Man Hello, and welcome to our building. I would be help/held

happy to help you with your questions.

Woman You all seem like a very pleasant group of tenants. tenancy/tenants

Man We all try and help each other out when we can. try/tree

Woman When did you first move here? first/feast

Man I have lived here for quite a while. Ten years! Life/lived

Woman I am not from around here, and I don't know where Services/servant
basic services are.

Man I could help you find everything you need. Would knees/need
you be interested in going to the local farmer's
market with me?

Woman What a great opportunity to get oriented to the Opportunity/

neighbourhood!
opportunist

Man It starts around ten. Just meet me in the parking lot meat/meet
around 9:45, and I'll take you there

Dad : Josh, dinner is nearly ready. 1).…………………………………

Josh : Yes, 2).………………………………… I lay the table?
Dad : Thanks! 3).…………………………………. Could you take the dog for a walk
after dinner as well?
Josh : Sorry, dad! I can’t! I’ve got a lot of homework to do.
Dad : You always say that!
Josh : It’s true! Anyway, it’s Hayley’s turn. Shall I ask her?
Dad : That’s OK. 4)…………………………………
Josh : OK. After dinner. 5)………………………………… to put the plates in the
dishwasher,
but then I need to finish an essay.
Dad : OK. And can you go and tell Hayley it’s dinnertime, please?
John : 6)…………………………………

Speaking

Now, create and practice the conversation. Change the highlighted phrases with
your own ideas and find a partner to act the dialogue out. Don’t forget to record
your conversation and save that in mp3.
Task 3
 1. Closing
a. Self-Reflection
After learning through all activities, the following table can be used to measure
how well you understood the discussion.

No Questions Check List

1 Have you known social function, generic structure, and
language features of the expressions of offering helps
or services?

2 Can you explain the social function of the expressions

of offering helps or services?

3 Can you explain the generic structure of the

expressions of offering helps or services?

4 Can you explain the generic structure of the

expressions of offering helps or services?

How is the result? If you fail to answer all numbers you have to repeat the
discussion. If you put check lists in all parts, congratulation. You have gone
through this chapter successfully.

b. Appreciation
Congratulation, you have completed this unit.

c. Further Guide
You have finished working on the expression of offering help or services.
You can talk to your teacher asking for the formative test on this part.
2. References
• Buku Guru Bahasa Inggris Kelas XII,published by Kemdikbud Republik
Indonesia Edisi Revisi 2018.
• Bahasa Inggris untuk SMA/MA/SMK/MAK Kelas XII (Kelompok Wajib) by
Herman Benyamin, Published in 2018 by Grafindo Media Pratama
• English Skills for the Future for Senior High School/Madrasah Aliyah Grade
XII by Herman Benyamin and Endang Aminudin Aziz, published in 2016 by
Grafindo Media Pratama
• Pathway to English for SMA/MA Grade XII, written by Th. M. Sudarwati and
Eudia Grace, published in 2018 by Erlangga
• Symphony 3: English Course Book oleh D.S. Kesava Rao, Published in 2018
by Quadra
• Symphony 3: English Practice Book oleh Gumanti N.R., Published in 2018
by Quadra