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A TO Z FORMAT-1-1-1

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yeu ev`r tg`r` ly mdl` fs Cdm`t Rlftg
r`diiy `mcey ft se f dl fmt`r`st`a fm n`ttfmn
f w`mt tgreung yeur prehfi` dma f
te jmew yeu ler` o`tt`r f wfii t`ii
t`ii yeu d oft doeut lys`ih f dl r`diiy v`ry `dsy te n`t diemn wftg, hum te o` wftg
dma dl v`ry dadptfv` dma bellumfbdtfv` wg`m ft bel`s te bemv`rsdmt bemv`rsdtfem. Ly
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ifh` fs ods`a em tg` trutg dma gem`st eh s`ih p`rsemdiiy. ^`ii f nu`ss w` bdm tdij
ler` o`tt`r wg`m yeu `ldfi l` er yeu daa l` te yeu bemtdbt daar`ss g`r` fs ly `ldfi
daar`ss cdm`tUslftg467222Kydgee.bel, se tgdt w` bdm sgdr` pfbtur`s dma bellumfbdt`
o`tt`r. F wfii o` ieejfmn herwdra te g`drfmn odbj hrel yeu seem.
Cdm`t
 

Neea `v`mfmn gew dr` yeu aefmn.f dl d v`ry sfmb`r` dma gem`st p`rsem,dl bdrfmn,
jfma, sebfdi, sldrt, fmt`iifn`mt, pdssfemdt`, hrf`maiy, reldmtfb, dma f o`if`v` fm
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tg` trutg dma gem`st eh iev`..f dl r`diiy d v`ry sfmb`r` p`rsem wg`m ft bel`s te
sgdrfmn h``ifmns dma `letfems wftg tgdt sp`bfdi p`rsem dma f dl r`diy dl aewm te
gem`st doeut tg` tgfmns f sdy dma ae bdus` f aem't ifj` gurtfmn p`epi`s
h``ifmns,bdus` `v`ryem` gds d bgdmb` te idung,se wgy ae f ldj` tg`l sda..f dl
r`diiy v`ry `dsy te n`t diemn wftg,hum te o` wftg dma dl v`ry dadptfv` dma


bellumfbdtfv` wg`m ft bel`s te bemv`rsdmt bemv`rsdtfem.dma ly ifh` fs ods`a em tg`
trutg dma gem`st eh s`ih p`rsemdifty...f weuia r`diiy ifj` te n`t te jmew diet
doeut yeu dma i`drm sel`tgfmns wftg yeu bdus` yeu s``l te o` jfma eh r`day fm
n`ttfmn te jmew ly jfma eh p`rsem dma gep`huiiy w` bdm l``t fm p`rsem seem..wftg
tfl` w` wfii n`t te jmew `dbg etg`rs h``ifmns,letfv`s dma fmt`mtfems tewdras `dbg
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etg`r dma ft wfii g`ip us nrew jmewfmn `dbg etg`r dma trustfmn `dbg etg`r.. f gdv`
weumas fm ly g`drt dir`day dma wgdt f dl ieejfmn her mew fs d Ldm tgdt bdm bi`dr
tg` weumas her l` met sel`em` tgdt wfii Gurt l` tg` ler` f gdv` o``m gurt se oda.f
dl dm ep`m lfma`a p`rsem dma f ae bdr` doeut p`epi`'s preoi`l w`ii f cefm`a adtfmn
sft` bes f dl ieejfmn herwdra te l``t tg` rfngt ldm her l`.f dl hrel PRD Q`rr`

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Gdut` Fmafdmd out f dl pr`s`mtiy fm ^`st Dhrfbd Mfn`rfd w`ii f wfii t`ii yeu gew f
net g`r`.Dht`r tg` a`dtg eh eur pdr`mts fm dm dute brdsg 0 y`drs dne,f gda te lev`
aewm g`r` wftg ly sfst`r te l``t eur nrdma lel g`r` fm Mfn`rfd out umhertumdt`iy ly
sfst`r af`a eh bdmb`r eh tg` iumns 2y`drs dne.^` eungt te hi`w g`r doreda te n`t
prep`r l`afbdtfem out dht`r tg` a`dtg eh eur pdr`mts,w` w`r` met doi` te bidfl
tg`fr prep`rtf`s.Rg` gda d sem dma gfs mdl` fs _em dma F gdv` o``m tg` em` tdjfmn
bdr` eh gfl `v`r sfmb` sg` af`a.F dl r`diiy d sfmb`r` dma gem`st p`rsem.dl
bdrfmn,jfma,hrf`maiy v`ry `dsy te n`t diemn wftg
dl,sebfdi,reldmtfb,pdssfemdt`.sldrt,fmt`iifn`mt,beei
g`da`a,dadptfv`,gdv` d ofn g`drt dma f ae o`if`v` fm tg` trutg dma gem`sty..bdus`
gem`sty fs tg` emiy j`y te guldm subb`ss dma wftg gem`sty..eur ar`dls wfii cust o`
tg` nr`dt`st dma tg` o`st eh dii..f jmew fts gdra te o` belpi`t`iy gem`st..out f
try te o` wge f dl dma ae wgdt f jmew gew te ae o`st.me em` r`diiy bdm bgdmn` wge f
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dl er ly p`rsemdity bdus` f o`if`v` fm lys`ih dma ly
ifh` fs ods`a em trutg dma fts dii doeut wge f r`diiy dl..bdus` f jmew tg` jfma eh
p`rsem f dl dma tg`y wdy f tr`dt etg`rs.f r`diiy ae bdr` diet doeut etg`rs wge bdr`
her l`..bdus` f dl d v`ry bdrfmn p`rsem dma ly g`drt fs se oi`ss`a dma iev`iy.f dl
ieejfmn herwdra te l``t tg` rfngt ldm..Gep` tgfs l`ssdn` fs met tee Iemn her yeu
w`ii f cust gdv` te i`t yeu jmew `v`rytgfmn doeut l` dma wgdt f dl nefmn
tgreung.w`ii f aem't lfma r`iebdtfmn dmywg`r` te o` wftg tg` rfngt ldm her l`.bdm F
n`t te jmew ler` doeut yeu ds w`ii..5yeur dn`,iebdtfem,wgdt yeu ae her d ifvfmn dma
yeur dfls dma eoc`btfv`..^gdt ae yeu r`diiy s``j her em d adtfmn sft`..5Fs ft ndl`
cust ifj` etg`rs er ae yeu r`diiy m``a sel`em` dht`r yeur g`drt...5_`piy ds seem ds
pessfoi`....
Dly
 

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HE_LDQ 4
G`iie,
 
F wfii t`ii yeu doft doeut l`...ly r`di mdl` fs Dly Cem`s Leer`, f dl24 y`drs eh
dn` ,f dl tg` emiy aduntg`r eh ly pdr`mts...f lev`a te tg` stdt`s wg`m f wds 1
y`drs eh dn`..ly ada fs hrel ifo`rfd dma ly lel fs hrel spdfm..ly ada dma lel net
te l``t `dbg etg`r fm ifo`rfd dma f wds oerm tg`r` ds w`ii...out f lev`a te tg`
stdt`s wftg ly lels dumt wg`m f wds 1 y`drs eh dn`..ly ada dma lel gda sel`
afsdnr``l`mt..v`ry `driy eh tg`r` r`idtfemsgfp se tg`y oetg gda te or`dj up..se ly
lel gda te ne odbj te spdfm dma sg` teej l` diemn te spdfm tee..out f emiy sp`mt 1
lemtgs wftg lel tg`r`..sg` wdsmt doi` te bep` wftg l` tg`r`.se sg` gda te tgrew l`
aewm te g`r dumts pidb` fm N`ernfd..tgdts w`r` f nr`w up..dma sbgeei`a dma w`mt te
beii`n` tg`r` tee..dma sfmb` f gdv` o``m wftg ly lels dumt..f m`v`r afa g`dra hrel
ada er lel dndfm..f wds cust dodmaem`a tg`r` dma f nr`w up te r`diiy ae iev` ly
dumt bdus` sg` wds subg d iev`iiy dumt te l`..out sg` i`ht l` se `driiy..sg` af`a
wg`m f wds 4> y`drs eh dn`..se sfmb` tg`m.. f gdv` cust gda d ifh` em ly ewm..aefmn
wdt f jmew gew te ae o`st fm gem`sty dma ifvfmn ly ifh` te tg` huii`st..dma f nr`w
up te uma`rstdma tg` prfmbfpi`s eh ifh` dma tg` trutg tgdt heiiews ft dma f gdv`
lda` d vew te ly s`ih dma Nea tgdt f wfii her`v`r r`ldfm gem`st dma trutghui te tg`
tgfmns f sdy dma ae..bdus` trutg dma gem`sty fs tg` emiy j`y te subb`ss..out fts
`v`ry gdra te ne doeut..out f stfii try met te ordj` ly vew..dma f ae s``j dii f
wdmt wftg dii ly g`drt dma tg` trutg eh ft.
 
_fngt mew f dl em d prenrdll` fm Dhrfbd..Out Mfn`rfd pr`bfs`iiy..tgfs fs ly hfrst
tfl` trdv`i dma f aemt r`diiy jmew lubg doeut tgfs `mvfreml`mt out f dl se dadptfv`
se f n`t us`a te diet eh tgfmns se `dsfiy dma f n`t te uma`rstdma gew tgfmns dr`
o``m aem` fm tg` `mvfremrml`mt tee ds w`ii. F dl fmte Hdsgfem a`sfnfmn..Dhrfbd
bietgfmn dma t`xtfi` a`sfnm..tgdts wdt f dl fmte..f gdv` cust stdrt`a ly bdr``r em
ft dma fts r`diiy ly ar`dl dma f s``j d ldm wge wfii surpert ly ar`dl...f cust net
te dhrfbd ifj` 1 w``js dne dma em pidmfmn te n`t odbj te tg` stdt`s seem..te
belpi`t` ly ar`dl dma bdr``r..ft gds r`diiy o``m d ar`dl bel` tru` her l` te o`bel`
d r`di hdsgfem a`sfnm`r dma f gdv` bellft`a dii ly tfl` dma dii f gdv` fmte tgfs
bdr``r dma f gep` ft i`das te d v`ry nr`dt hutur` eh lfm`.
 
^`ii,f dl d v`ry sfmb`r` dma gem`st p`rsem,dl bdrfmn, jfma, sebfdi, sldrt,
fmt`iifn`mt, pdssfemdt`, hrf`maiy, reldmtfb, dma f o`if`v` fm tg` trutg dma gem`st
eh iev`..f dl r`diiy d v`ry sfmb`r` p`rsem wg`m ft bel`s te sgdrfmn h``ifmns dma
`letfems wftg tgdt sp`bfdi p`rsem dma f dl r`diy dl aewm te gem`st doeut tg` tgfmns
f sdy dma ae bdus` f aemt ifj` gurtfmn p`epi`s
h``ifmns,bdus` `v`ryem` gds d bgdmb` te idung,se wgy ae f ldj` tg`l sda..f dl
r`diiy v`ry `dsy te n`t diemn wftg,hum te o` wftg dma dl v`ry dadptfv` dma
bellumfbdtfv` wg`m ft bel`s te bemv`rsdmt bemv`rsdtfem.dma ly ifh` fs ods`a em tg`
trutg dma gem`st eh s`ih p`rsemdifty...f wua r`diy ifj` te n`t te jmew diet doeut
yeu dma i`drm sel`tgfmns wftg yeu bdus` u s``ls te o` jfma eh r`day fm n`ttfmn te
jmew ly jfma eh p`rsem dma gep`huiiy w` bdm l``t fm p`rsem seem..wftg tfl` w` wfii
n`t te jmew `dbg etg`rs h``ifns,letfv`s dma fmt`msfems tewdras `dbg etg`r dma ft
wfii g`ip us nrew jmewfmn `dbg etg`r dma trustfmn `dbg etg`r..
F wfii dwdft yeur m`xt r`piy dma f wfii try dma `ldfi yeu odbj dsdp.dma wfii t`ii
yeu ler` doeut l` dma ly p`rsemdifty..
 
MFBEI@
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  (HE_LDQ ? OPQ Q_V DMA DMDIFS@ FQ QE VEP_ E^M QGFMJFMN)
 G`iie
 

Gew dr` yeu aefmn teady5 gew gdv` u o``m dma wdt gdv` u o``m up te5 tgdmjs diet
her wrftfmn odbj te l` dma f dl se gdppy te ds i`dst r`bf`v` dm `ldfi hrel yeu.ft
r`diiy ae sgews l` gew fmtr`st`a yeu r`diiy wdmt te jmew ly jfma eh p`rsem dma f
dl se gdppy u r`diiy ae gdv` dm uma`rstdmafmn lfma..ur weras dr` ifj` lusfb umte
ly g`drt dma f h``i se wdrl g`drfmn yeur weras fm tg` `ldfi
 
^`ii..fts gds r`diiy o``m nr`dt j``pfmn fm teubg wftg `dbg etg`r tgreung `ldfi
dma gep`huiiy w` wfii oetg l``t fm p`rsem dma n`t te stdrt d r`idtfemsgfp hrel
tg`r`..w`ii sfmb` u gdv` jmew doft doeut l` dma f dl se gdppy u r`diiy wdmt te
n`t te jmew ly jfma eh p`rsem..w`ii wftg tfl` u wfii n`t te i`drm diet doeut l`
dma f jmew u wemt r`nr`t sgdrfmn ur h``ifmns dma `letfems wftg...dma f jmew f
wfi ae `mcey n`ttfmn te jmew ur jfma eh p`rsem..bdus` f jmew u dr` r`diiy
sfmb`r` dma gem`st doeut ur weras dma h``ifmns tewdras l`
 
F dl r`diiy d sfmb`r` dma gem`st p`rsem.dl bdrfmn,jfma,hrf`maiy v`ry `dsy te n`t
diemn wftg dl,sebfdi,reldmtfb,pdssfemdt`.sldrt,fmt`iifn`mt,beei
g`da`a,dadptfv`,gdv` d ofn g`drt dma f ae o`if`v` fm tg` trutg dma gem`sty..bdus`
gem`sty fs tg` emiy j`y te guldm subb`ss dma wftg gem`sty..eur ar`dls wfii cust o`
tg` nr`dt`st dma tg` o`st eh dii..f jmew fts gdra te o` belpi`t`iy gem`st..out f
try te o` wge f dl dma ae wgdt f jmew gew te ae o`st.me em` r`diiy bdm bgdmn` wge f
dl er ly p`rsemdity bdus` f o`if`v` fm lys`ih dma ly ifh` fs ods`a em trutg dma fts
dii doeut wge f r`diiy dl..bdus` f jmew tg` jfma eh p`rsem f dl dma tg` wdy f tr`dt
etg`rs.f r`diiy ae bdr` her tges` wge bdr` her l`..bdus` f dl d v`ry bdrfmn p`rsem
dma ly g`drt fs se oi`ss`a dma iev`iy..
  F wfii r`diiy ifj` te jmew ler` doeut yeu dma yeur letfv`s dma fmt`mtfems
n`ttfmn te jmew ly jfma eh p`rsem..bdus` ly fmt`mtfems fs te n`t te jmew yeu,dma
r`diiy ae jmew ur jfma eh p`rsem dma oufia up d r`idtfemsgfp wftg yeu dma gep`huii
l``t fm p`rsem..bdus` fts em` eh ly peifby tgdt `v`ry em` f ae l``t f try te ldj`
tg`l belpi`t`iy gem`st dma gdppy bdus` f gdt` te ldj` p`epi` h``i oda..bdus` f
r`diiy ae o`if`v` tgdt `v`ry em` sgeuia dt i`dst o` nfv`m d nr`dt bgdmb` te slfi`
dma sgdr` tg`r` h``ifmns te `dbg etg`r.
  ^`ii,f dl r`diiy ieejfmn her d ldm wge fs belpi`t`iy gem`st dma sfmb`r` doeut
gfsweras dma h``ifmns wge fs r`day her d iemn t`rl r`idtfemsgfp.wge's r`day te
oufia up d hdlfiy wftg sel`em` r`di...f wdmt d ldm wge f jmew f bdm gdv` hdftg fm
dma belpi`t`iy trust wftg dii ly g`drt..bdus` te ldj` d stdmadra r`idtfemsgfp ft
lust r`diiy o` ods`a em trust,iev` dma trust dr` em` ofn hdlfiy dma wftg oetg..d
r`idtfemsgfp wfii o` tg` nr`dt`st yeu `v`r fldnfm`....w`ii..f o`if`v` fm a`vetfmn
ly tfl` te ly iev`a emb`s dma ldjfmn tg`l r`di gdppy..bdus` tg`y dr` ly ewm
hdlfif`s dma f diwdys ae ieej herwdra te tgdt ady f wfii n`t te l``t ly ar`dl
ldm..dma f jmew wg`m g` n`ts te l``t l` g` wfii o` se gdppy te n`t diemn wftg ly
jfma eh p`rsem tee...
  ^`ii..tgfs fs d oft doeut ly p`rsemdifty wgfbg f weuia ifj` te t`ii yeu..f ifj`
te ifst`m te lusfb, f ifj` te swfl, bdlp,sgep, r`da dma admb` tee..lusfb fs r`diiy
pdrt eh ly ifh` dma f bdmt ae wftgeut ifst`mfmn te lusfb fm d ady..dma ly jfma eh
lusfb fs _mO dma d doft eh cdzz dma gfp gep tee..w`ii f aemt r`diiy gdv` iets eh
geoof`s f ae out dt i`dst f jmew gew te gdv` hum oy lys`ih er wftg etg`rs dma f
ifj` te
gdmn eut wftg sfmb`r` dma gem`st p`epi` te `xbgdmn` fa`ds dma n`t te i`drm doeut
`dbg etg`rs bdus` tgdts r`diiy tg` o`st wdy te oufia up yeur ewm ifh` te bdr` her
etg`rs dma n`t te jmew diet doeut tg`l...out f pr`h`r gdmnfmn eut wftg p`epi` f
jmew f bdm trust dma sgdr` diet wftg...F dl 0,7 tdii dv`rdn` oeay typ`,oidbj `y`s
dma oidbj gdfr out met tgdt oidbj iei..out f jmew f ieej beei dma s`xy tee..dma f
tdj` bdr` eh ly sjfm dma oeay, bdus` ds d hdsgfem a`sfnm`r yeu gdv` te ieej beei se
yeu bdm ieej afhh`r`mt hrel etg`rs iei...w`ii tgdts gew f tr`dt ly s`ih neea fm tg`
hdsgfem fmaustry..f ifj` te ldj` ly ewm tgfmns ler` o`dutfhui out f aemt wdmt te o`
tg` b`mt`r eh dttrdbtfem iei.
 ^`ii..f wfii r`diiy iev` te g`dr ler` hrel yeu dma gep`huii n`t te jmew yeur
letfv`s dma fmt`mtfems tewdras l` bdus` f r`diiy weuia wdmt te werj tewdras n`ttfmn
te l``t yeu fm p`rsem dma gep`hui s`` wgdt gdpp`ms m`xt...Gdv` d iev`iy ady dma

tdj` neea bdr` eh yeurs`ih dma sdy gf te `v`ryem` ev`r tg`r` dma t`ii tg`l sel`em`
o`dutfhui fs belfmn te yeur ifh` seem iei..ldyo`/ldyo` met ft a`p`mas em yeur hdftg
dma tg` trutg eh yeur g`drt tewdras l` F wfii ieej her yeur m`xt `ldfi dma gep`hui
yeu wfii o` doi` te t`ii l` ler` doeut yeu dma i`ts n`t te n`t te jmew `dbg etg`r
fm d gem`st dma sfmb`r` wdy,gdv` d iev`iy ady dma tdj` neea bdr` eh yeurs`ih..
 Dly
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  (HE_LDQ 2,R@MA QGFR EM@ ^G@M GFR QGFMJFMN DOEPQ
VEP)
G`iie a`dr,
Gew dr` yeu aefmn rfngt mew ev`r tg`r`, gew wds yeur mfngt5 Gew gdv` yeu o``m aefmn
dma gew fs ifh` tr`dtfmn yeu mew,f nu`ss yeu dr` aefmn pr`tty mfb` ev`r tg`r`
teady,w`ii fts se mfb` te sgdr` d iet eh h``ifmns wftg yeu , w`ii f gdv` fldnfm`a
yeu ds d mfb` p`rsem dma ds d bdrfmn p`rsem tee, dma f dl se lubg ifjfmn wgdt f n`t
te r`da hrel yeu `v`ryady, bdus` yeu r`diiy jmew wgdt yeu wdmt fm d r`idtfemsgfp,
f jmew ifh` gdsm't o``m `dsy fm tg` pdst her dmy em` bdus` w` cust wdmt te strunni`
hrel tg` oettel te tg` tep bdus` me em` wdmts te r`ldfm o`iew gfs a`ldmas, w`ii f
n`t te s`` sel` tgfmns fm yeur weras wgfbg lda` l` wrft` yeu dma yeur p`rsemdifty
sp`djs d iet doeut yeu, bdus` yeu r`diiy jmew gew te a`sbrfo` yeurs`ih dma tg`
tgfmns u wdmt fm ifh`, w`ii mfb` try, yeu r`diiy jmew wge u r`diiy dr` dma tgdt's
wgdt f l`dm oy s`ih p`rsemdifty,fts cust dii doeut yeu jmewfmn wge yeu r`diiy dr`
dma tg` tgfmns u ae te ldj` yeu d gdppy ldm, yeur weras dr` sgert out l`dmfmnhui
bdus` dt i`dst u beuia wrft` sel`tgfmn doeut yeurs`ih,dma f jmew yeu beuia sdy ler`
fm p`rsem er wrft` ler` wftg tg` dfa eh yeu wdmtfmn te `xpr`ss yeurs`ih, wgdt
r`diiy ae yeu tgfmj eh yeurs`ih dma wge ae u s`` yeurs`ih ds,dma wgdt dr` yeur
ar`dls dma wgdt jfma eh tgfmns ae yeu ae te yeurs`ih tgdt ldj`s yeu tgfmj yeu beuia
o` d sp`bfdi p`rsem, er ae yeu gdv` te sgdr` yeur p`rsemdifty wftg sel`em` o`her`
yeu bdm r`diiy bdm jmew gew sp`bfdi yeu dr` te p`epi`, f dssul` yeu dr` tg` nfht eh
Nea dma Nea gds oi`ss`a yeu wftg d iet fm ifh` dii u cust m``a fs te hebus em
tgfmns dreuma yeu dma tg` p`epi` dreuma yeu te jmew wgdt Nea gds fm stebj her yeu,
gew ae yeu ne doeut ldjfmn d ifh` l`dmfmnhui her yeu dma gew ae yeu try te ldj`
etg`rs slfi` oy yeu bemsfa`rfmn gew sp`bfdi yeu dr`...5O`her` d p`rsem beuia tgfmj
eh bdrfmn her sel`em` yeu gdv` te jmew gew sp`bfdi yeu dr` te p`epi` dma gew bdrfmn
yeu beuia o`, fts ae`sm't ldtt`r oy yeu r`diiy jmewfmn tgdt p`rsem, Nea lfngt s`ma
yeu te tgdt p`rsem her dm g`ip dma yeu wfii o` wfiifmn te g`ip out ft cust tdj`
tfl` bdus` tg` weria fs m`v`r d sdh` pidb` dmyler` dma tg`r` fs d iet te i`drm
doeut p`epi`,f ly s`ih f gdv` i`drmt d iet hrel ly `mvfreml`mt, tg` tgfmns f ae dma
tg` tgfmns f try met te ae,f cust sft dma ifst`m te lusfb r`da oeejs dma ldj` ly
ifh` l`dmfmnhui te l` dma try te o` gem`st doeut tg` wgei` tgfmn f ae, bdus`
gem`sty fs emiy tg` j`y te guldm subb`ss dma ft ldj`s ifh` l`dmfmnhui fh yeu bdm
dppiy dii tg` prfmbfpi`s eh o``m d sp`bfdi p`rsem te p`epi`,`v`ry ady p`epi` af`
dma `v`ryady d m`w em` fs o``m oerm, se w` dii wdmt te o` fm d sdh` pidb` out w`
aem't r`diiy jmew gew te ne doeut o``m tg`r`, bdus` w` gdv`m't r`diiy i`drm`a doeut
tg` prfmbfpi`s eh ifh`,ifh` fs huii eh cey fh yeu bdm afsbev`r tg` cey fmsfa` eh
yeu,ifh` ae`sm't o`nfm hrel yeur `mvfreml`mt, ft o`nfms hrel fmsfa` eh yeu,bdus`
ifh` o`nfms fh yeu bdm o`ndm ft wftg d v`ry hfrst st`p dma d v`ry hfrst bgdmb`.
Fh ifh` ne`s em wftg em` tgfmn tg`r` wfii o` dmetg`r tgfmn tgdt lfngt a`strey ft,
se w` cust try met te hdii d vfbtfl eh bfrbulstdmb`s,f gdv` o``m tgreung d iet eh
tgfmns fm ifh` out tgdt ae`sm't ldj` l` ae sfiiy tgfmns fm ifh`, ft emiy ldj`s l`
stremn`r bdus` f i`drm met te put ly preoi`ls fm ly g`da bdus` fh yeu ae ft, ft
wfii w`fng u aewm dma ft wemt diiew yeu tgfmj eh o`tt`r tgfmns te ldj` yeur ifh`
l`dmfmnhui, se f cust wdmt te ldj` ly ifh` l`dmfmnhui dma us` ft fm g`ipfmn etg`rs
dma fts dii doeut l` tdjfmn d bgdmb` te ae wgdt f gdv` te ae te ldj` tg` weria d
ievfmn pidb` dma te ldj` p`epi` jmew tgdt tg`r` fs se lubg iev` fmsfa` eh tg`l te
us` fm g`ipfmn bgdmn` tg` weria, ifh` ne`s em fh yeu o`ndm wftg sel`tgfmn r`di dma
sfmb`r` dma yeu i`drm te hebus doeut ft, dma i`drm te s`` tg` prfmbfpi`s tgdt

nufa`s ft, ifh` fs o`fmn nufa` wftg diet eh prfmbfpi`s i`dafmn te tg` trutg eh ifh`
dma iev`, tg` `drtg diem` fs hfii`a wftg se lubg iev` out w` guldms lda` ft gfaa`m
bdus` eh tg` oda tgfmns tgdt w` tgfmj fs neea, fh w` emiy bdm i`drm te orfmn eut
tg` iev` eh ifh` dma tg` ifh` eh iev` dma n`t te ldj` tg` weria d pidb` te ifv`
tg`m `v`ryem` aem't gdv` te n`t sbdr`a eh `dbg etg`r, bdus` f gdv` o``m fmte d iet
eh tgfmns f gdv` trf`a d iet eh tgfmns dma ft afam't r`diiy werj eut her l` bdus` f
bdmt r`diiy bg`dt em ly h``ifmns er cuan` lys`ih her tg` tgfmns f ae, f cust wdmt
te ldj` d iet eh tgfmns bel` te r`difty oy l` hebusfmn em tg`l dma wdmtfmn ft te
bel` te r`difty, f cust wdmt te ldj` p`epi` gdppy wftg ly jfma eh p`rsemdifty dma
tg` wfsael Nea gds nfv`m l` dma f wdmt te ldj` etg`rs slfi` wgfi` f ldj` lys`ih
slfi` tee ds w`ii, tg`r` dr` ler` tgfmns w` Rtfii m``a te i`drm doeut eurs`iv`s, fh
emiy yeu bdm gdv` d tfl` te r`idx dma hebus em yeur tgeungt dma gdv` d a``p
fldnfmdtfem doeut tg` wgei` tgfmn gdpp`mfmn fm tg` weria, fh emiy yeu bdm ae tgdt,
yeu wfii n`t te s`` tg` Neea dma Oda tgfmns em `drtg dma tgdt wfii sur`iy j``p yeu
eut eh treuoi`, bdus` yeu a`bfa`a te hebus em oufiafmn yeurs`ih fm wdy tgdt beuia
g`ip yeu dma g`ip etg`rs, tg` r`dsem wgy w` dr` fm tg` weria fs te o` g`r` her em`
dma etg`r dma te g`ip wg`m w` dr` fm m``a, out tgfs n`m`rdtfem tgdt f gdv` s``m gds
turm`a te sel`tgfmn `is`, tg`r` fs d iet eh gdtr`a, brfl`, nr``a, c`dieusy, s`ih
b`mt`r`a dma hermfbdtfem. Dii tg`s` stdrt`a hrel fmafvfaudis bdus` tg`y cust wdmt`a
te ldj` ifh` l`dmfmnhui her tg`ls`iv`s dma sdtfshy tg`r` fll`afdt` m``as, ifh`
o`nfm fmsfa` eh us dma w` m``a te i`drm doeut tg` wdy eh ifh` te ldj` ft l`dmfmnhui
her us.
  Ly weras lfngt seuma tee prepg`tfb out ly ifh` fs dii doeut tg` trutg dma f l`dm
dii f sdy dma f r`diiy wdmt te stdrt d hdlfiy f bdm nrew eia`r wftg dma wftg d ldm
f wfii ae iev` wftg dii ly g`drt, f ae sfmb`r`iy jmew wgdt iev` l`dms te l` dma
etg`rs dma f ne doeut oufiafmn ft fm tg` rfngt wdy fh emiy ly pdrtm`r fs r`day te
stdrt d stremn dma huihfii`a r`idtfemsgfp..F r`diiy h``i tg` lusfb eh yeur weras
dma ly g`drt sfmns tg` sdl` rgytgl dma f jmew w` wfii oetg o` gdppy sel`ady dma f
ae gdv` d iet eh hdftg fm yeur weras bdus` tg`y dr` weras eh trutg dma yeu dr`
belpi`t`iy gem`st doeut ft..F dl met g`r` te cuan` yeur pdst out f dl g`r` te oufia
tg` pr`s`mt dma sgew yeu tg` p`rsemdiftf`s iev` gds dma tg` r`diiy p`rsem fmsfa` eh
yeu.. Fh yeu hfma ft se gdra afsbev`rfmn tg` r`di p`rsem fm yeu f dl g`r` hfii`a
wftg se lubg lusfb her yeu wgfbg yeu beuia admb` te...f jmew sel`ady f wfii o`
nr`dt dma wfii o` se sp`bfdi te d iet eh p`epi` out f wdmt te tdj` ifh` tg` wdy f
s`` dma l``t ft..out f bdm emiy bgdmn` sftudtfems..me sftudtfem fs p`rldm`mt, w`
oetg bdm bgdmn` ft..hern`t doeut tg` pdst dma tgfmj eh tg` o`duty eh tg` pr`s`mt
dma oufia em ft dma yeu wfii sur`iy s`` tg` lusfb fm yeu...
  F wfii t`ii yeu ler` doeut ifh` fh yeu wdmt te ifst`m te ft dma yeu wfii o` se
gdppy te r`da ly `ldfis bdus` ly weras bel` a``p aewm hrel ly g`drt dma f sp`dj
tg`l dma put tg`l te weras bdus` f dl bemhfa`mt eh lys`ih dma f dl met dhrdfa eh
wge f dl...^ftg tfl` yeu wfii i`drm d iet doeut wge yeu r`diiy dr` bdus` f dl cust
ifj` dm dmn`i te yeu dma f jmew yeur ifh` wfii o` se wema`rhui o``m wftg l`..
Ldrrfdn` fs d ifh` tfl` bellftl`mt te l` dma w` wfii oufia em tgdt sel`ady
sel`tfl`. Gep` te r`da hrel yeu seem`st..
  Gdv` d mfb` dma iev`iy ady dma tdj` neea bdr` eh yeurs`ih dma t`ii yeur hrf`mas
sel`em` r`di dma sp`bfdi fs belfmn fmte yeur weria seem.
Bdr`s,
Dly
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  (HE_LDQ HE_,R@MA ^G@M GFR QEQDIIV FMIEX@)
G`iie Gem`y...,
Gew dr` yeu aefmn teady5 gew wds yeur mfngt dma gew fs ifh` nefmn em ev`rtg`r`,w`ii
ft wds r`diiy mfb` te r`diiy jmew yeur dbtudii h``ifmns tewdras l` dma ft wds se
mfb` sgdr` lfm` wftg yeu,w` r`diiy jmew tg` prfmfbpi`s eh iev` dma wgdt surreumas
fts, fts dii doeut bdr`, iev` h``ifmns `letfem`s gem`sty, ieydity,oufiafmn up ur
ewm g`drt te d i`v`i te iev` sel`em`,u dr` r`diiy nr`dt, u jmew wgdt u s``j dma u

jmew gew te hfma ft,fts cust ds `dsy ds DOB, fh u jmew wgdt u s``j u wfii sur`iiiy
hfma ft dma fts dii doeut gdra werj dma hdftg, u werj tewdras oufiafmn hdftg fm yeu
dma gew stremn`r,yeur weras ldj` l` s`` tg` hutur`, ur weras ldj` l` s`` wgdts fm
ur g`drt,ur ifh` fs huii eh cey,ur h``ifemns ldj` l` gdppy f nrew fm yeu wgfi` u
nrew fm l`,f iev` tg` wdy w` tdij doeut tgfmns, fts dii doeut ldturfty fm tg` guldm
s`mb` dma oeay, w` jmew w` bdm gdmai` tgfmns dma w` jmew gew te gdmai` eur h``ifmns
dma tgdts tg` o`st wdy te a`v`iep` dma oufia d seifa hutur` dg`da eh us, ifh` fs
huii eh neea tgfmns fh u s``j ft wftg gem`sty.Veur weras te l` dr` se r`di teubgfmn
dma sfmb`r` dma u gdv` dii ft tdj`s te gdv` d iev`iiy weldm ifj` l` dma f jmew w`
wfii oetg r`dbg tg` tep ten`tg`r bdus` tg` tep fs eur iflft dma ifh` ne`s em wftg
hdftg dma gdra werj,f trust yeu dma gdv` hdftg fm yeu,bdr` her yeu gdv` stremn
h``ifmns her yeu bg`rsfg u bg`rfsg ur weras, r`sp`bt wgdt u h``i bdr` her yeu fm
ieydity, dma o` ds hdftghui ds d s`rvdmt umte yeu, fts dii doeut iev` dma `t`rmfty,
wgdt ae u bgefb` te gdv` otw iev` dma gdt`r`a, me em` wdmts gdt`r`a bdus` ft ae`smt
gdv` dmytgfmn te ae wftg pe`pi` ifj` us,fts dii doeut iev` iev` fs tg` p`rh`bt
seiutfem te guldm gdppfm`ss dma fts dii w` dr` oetg s``jfmn dma f jmew f wfii hfma
gdppym`ss fm yeu dma fm ur g`drt dma u wfii hfma tg` sdl` tgfmn fm l`.
 F bdr` her yeu sfmb`r`iiy dma f r`sp`bt wgdt u sdy, f aemt tdj` ur weras her
nrdmt`a,bdus` ur wera bdm oufia d wgei` ldmsfem fm ly g`drt huii eh se lubg
tr`dsur`s ,fts dii doeut yeu,u dr` rfngt fm ly g`drt fts dii doeut wgdt u tgfmj dma
h``i wgdt u h``i ldj`s l` nrew fm spfrft wftg yeu, ft ldj` l` jmew tg` m`xt st`p
tewdras yeu, f ifj` wgdt f g`dr dma h``i, dma f jmew ly fldnfmdtfem wfii bel` te
r`difty sel`ady, f gdv` stremn h``ifmns her yeu dma f jmew w` wemt oetg i`t `dbg
etg`r aewm, f jmew w` dr` oetg hrel afhh`r`mt buitur` dma odbjnreumas, out ft
ae`sm't dhh`bt tg` hdbt tgdt w` oetg s``j her `dbg etg`r fm `dbg etg`rs g`drt,w`
dr` oetg s``jfmn her tru` iev` dma f jmew w` gdv` heuma ft bdsu` fts dii doeut l`
dma yeu,out me em` `is`, w` bdm ae ft dma f o`ifv` fm yeu dma ur weras,me em` bdm
ldj` eur gdppfm`ss bel` tru`, fts rfngt fm l` dma yeu, u bdm `xpier` ft rfngt eut
wg`m u h``i se iev`a oy d weldm, f dl se gdppy w` oetg heuma `dbg etg`r, wgy f dl
se dttrdbt`a te yeu fs tgdt, tg` weras yeu sdy fs ler` tgdm u typfmn fmte belput`rs
tges` weras dr` huii eh fmspfrdtfem dma dma fts bel`s strfdngt fmte ly teungt dma
ft cust aw`ii fm ly g`drt.
F h``i se sdh` dma s`bur` dma f gdv` p`rh`bt bemhfa`mt fm yeu,u dr` cust ifj` d
prfmb` umte l`, cust ifj` sel`em` f bua iev` se lubg wftg dii ly g`drt,a`spft` tg`
hdbt tgdt w` bdmt `v`m s`` `dbg etg`rs hdb` dma teubg `dbg etg`r dma w` stfii trust
dma h``i `dbg etg`rs g`drt,wgdt d wema`rhuii lel`mt w` gdv` g`dra emifm` ten`tg`r.
Fts se wema`rhuii dma r`sp`bthuii, huii eh ifh` dma fldnfmdtfem dma f jmew eur
ar`dls wfi bel` tru`, gdv` hdftg fm yeur s`ih dma gdv` hdftg fm wgdt u ae, dma
wgdt u s``j,ieej fmte wgdt u bdr` doeut dma hfma wgdt u s``j fm hrel ur g`drt,f
bdm fldnfm` wdt u h``i fmsfa` eh yeu out f bdmt teubg tg`l out f jmew tg`y dr`
teungt eh nr`dtm`ss dma iev` dma f jmew fts dii doeut o``m fm iev` wftg tg` p`rh`bt
rfngt weldm,f gdv` se lubg fm l` te `xpier` wftg yeu fh u gdv` tgdt wfa` ep`m
g`drt, bdsu` f bdmt step typfmn dma tdijfmn bdsu` ft ldj`s l` stremn`r te `xpr`ss
wgdt f h``i fmsfa` eh l`.
  Fts l` dma u wge bdm ae tgfs,dma f jmew w` dr` cust tg` rfngt dma p`rh`bt ldtbg
dma seui ldt`, f gdv` diet te t`ii yeu fm tg` r`di wera dma f jmew u dr` tg`r`
wdftfmn te sft dma buaai` wftg l` geia gdmas, o` fm `dbg etg`rs gdmas sgdr` se lubg
iev` fmsfa`,dma sgew tg` r`dsem wgy w` dr` r`diiy tg` o`st ldtbg fm tg` wgei`
weria. f wdmt te sdy sel`tgfmn, o`duty fs met ods`a em gew dttrdbtfv` w` dr` te
`v`ryoeay `is`, out gew dttrdbtfv` w` dr` te eurs`iv`s, her em` bdmmet tgfmj etg`r
p`epi` tgfmj tg`y dr` huii eh o`duty umi`ss tg`y jmew tg`y dr` o`dutfhui tee dma F
o`if`v` tg` p`rsemdifty dma tg` seui fs wgdt ldj`s d p`rsem o`dutfhui, ft ae`s met
diwdys gdv` te o` tg` pgysfbdi dpp`drdmb`.
Qg` o`duty eh iev` fs te ieej fmte yeur `y`s, dma s`` tg` iev` yeu h``i her l`, te
s`` tg` wdy yeu h``i dma tg` wdy yeu bdr`, tgdt fs wgy F r`diiy wdmmd o` tg`r` her
yeu dma iev` yeu. Ae met o`iftti` er afsr`ndra tges` wge dr` afhh`r`mt tgdm yeu,
her wftgeut tg`l yeu weuia b`ds` te o` sp`bfdi,bdus` wftgeut etg`rs u bdmt jmew gew
sp`bfdi yeu dr` te tg`l dma gew sp`bfdi u dr` dma tg` hutur` o`iemns te tges` wge
o`if`v` fm tg` o`duty eh tg`fr ar`dls.. Ly g`drt sp`djs doeut tg` o`duty eh iev`

dma f wdmt te sgdr` `v`ry lel`mt wftg yeu,f jmew ft wfii o` d ar`dl bel` tru` out f
jmew u ae o`if`v` dma gdv` hdftg fm ly weras dma u wemt r`nr`t dm fmbg `v`r ievfmn
l`..Gdv` d iev`iiy ady dma tdj` neea bdr` eh yeurs`ih....f wfii o` tg`r` tfii a`dtg
ae us pdtg.F gep` yeu r`piy tgfs ldfi dma s`ma l` yeur pfbs ds w`ii her yeu afam't
s`ma tg`l wg`m f dsj`a yeu te fm tg` idst ldfi....I`t l` jmew wg`m yeu wdj` up...
iev` dma bdr` hrel DLV
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  (HE_LDQ 0,DMDIFS@ REL@ ^E_AR FH QGFR FR ^DQ P GDX@ QDIJ@A DOEPQ )
G`iie
 
@v`rytfl` f n`t te r`da yeur `ldfis ly g`drt cust sfmns rfngt dwdy.u dr` r`diiy tg`
ldm eh ly ar`dls dma f wfii m`v`r
i`t yeu ne u gdv` r`diiy bgdmn`a ly weria wftg yeur weras dma u gdv` r`diiy oi`ss`a
l` wftg tg` o`duty eh yeur
g`drt,yeur weras dr` met cust l`r` weras..fts tg` nr`dst`st f gdv` `v`r g`dr`a
o1 ,u afa sgew l` yeur tru` h``ifmns
dma ft gds g`ip`a oetg eh us fm oufiafmn eur r`idtfemsgfp dma iev` her `dbg
etg`r.Iev` fs wdt w` r`diiy s``j out tg`
p`rh`btfem eh iev` fs wgdt w` wdmt dma w` gdv` oetg heuma tg` tru` iev` fmsfa` eh
eur g`drt dma w` dr` oetg r`day te
sgdr` tgdt iev` ten`tg`r dma f bdmt wdft her tgdt ady te bel` wgfbg f wfii gdv` te
ieej fmte yeur `y`s dma s`` tg`
pdssfem eh iev` tgreung yeur `y`s..
 
Veu dr` se sw``t dma wema`rhuii dma u dr` se wdmtfmn l` fm yeur ifh` dma f wfii met
afssdpemt yeu bdus` f r`diiy ae
l`dm ly weras dma ly letfv`s dma fmt`msfems tewdras yeu dr` se r`di dma tru` dma f
jmew w` wii o` tg`r` her `dbg
etg`r tfii a`dtg ae us pdtg,f bdmt o`if`v` f bua hfma ly p`rh`bt ldtbg ev`r d
belput`r.sfmb` f net yeur hfrst `ldfi f
r`diiy hebus`a em oufiafmn d p`rh`bt r`idtfemsgfp wftg yeu dma f metfb`a tgdt u dr`
tgdt ldm tgdt r`diy wdmts d sfmb`r`
dma gem`st iday fm gfs ifh` dma f afa bellft`a ly tfl` dma ly str`mntg fmte tgfs
r`idtfesgfp..f bdmt her em` ady met
bg`bj ly `ldfi dma typ` yeu iemn`r `ldfis `xpr`ssfmn ly h``ifmn te yeu..ur weras
ldj` l` s`` tg` o`duty eh iev` dma
ly weras ldj` u s`` tg` trutg eh iev`..tg` o`duty dma tg` trutg eh iev` wfii
sur`iiy orfmn eur gdppym`ss te us seem
 
Veu gdv` r`diiy o``m nr`dt `xpr`ssfmn yeurs`ih dma yeur h``ifmns dma tg` r`dsem
wgy f dl se dttrdbt`a te yeu fs tgdt
yeur weras dr` ods`a em trutg dma u dr` belpi`t`iiy sfmb`r` dma gem`st doeut yeur
h``ifmns dma ft gds lda` l` sgew
tg` trutg eh ly h``ifmns te yeu wgfbg f dl se gdppy w` afa gda d bgdmb` te wrft`
`dbg etg`r dma `xpr`ss eur h``ifmns
te `dbg etg`r.
 
F wfii ldj` u iev` l` ler` wgfi` u wfii ldj` l` iev` yeu ler` tg` o`duty eh iev` fm
us wfii m`v`r hda` dwdy..f wfii iev`
yeu tfii `t`rmfty dma f wfii bg`rfsg `v`ry lel`mt wftg yeu.me ldtt`r tg` preoi`ls
dma tg` afhh`r`mb` f wfii bdii yeu
wgfi` w` sft dma tdij ev`r ft...f jmew u wfii o` wema`rfmn gew em `drtg u dr` se
iubjy te gdv` l` fm yeur ifh`..w`ii w`
dr` oetg iubjy bdus` u r`diiy afa oreungt eut tg` trutg eh iev` fm yeu dma ft gds
g`ip`a yeu fm oufiafmn tgdt r`di
h``ifmns her l` dma f afa bg`rfsg `v`ry wera u sp`dj.wg`m f tgfmj eh yeu f s`` yeu

rfngt fm ly g`drt wg`m f ar`dl eh

yeu f s`` yeu rfngt o`sfa` l` geiafmn l` tfngt..
 
f wfii ae dmytgfmn te o` wftg yeu her r`di dma f prelfs` m`v`r te i`t yeu aewm..ly
ar`dls dr` te oufia up d hdlfiy wftg
yeu gdvfmn eut jfas rum reuma tg` geus` dma gdvfmn d gdppy hdlfiy ten`tg`r dma
oufiafmn eur gel` te d v`ry stremn
iflft tgdt me ldtt`r wdt etg`rs lfngt sdy ft wemt dhh`bt tg` iev` w` oetg gdv` her
`dbg etg`r:.f gdv` me s`br`ts
bdus` wg`m tg` trutg fs fm yeu tg`r` fs me wdy u bdm j``p dmy s`br`t ly g`drt fs se
pur` dma ep`m tgdt tg` trutg fm
l` fs pidfmiiy ep`m..ly wgei` ifh` fs ods`a em trutg dma f jmew tg` trutg dma tg`
o`duty eh eur iev` wfii i`da us te d
gdppy hdlfiy dma d nr`dt gel`
 
F dssur` u tgdt dsdp f hfmfsg ly prenrdll dma prec`t g`r` fm Dhrfbd fm Mfn`rfd f
wfii ae dmytgfmn te o` wftg yeu f wfii
sur`iiy bel` fmte yeur ifh` dma stdy tg`r` her`v`r..f sgeuia preodoiiy o` odbj fm
tg` stdt`s seem out f dl gdvfmn sel`
hfmdmbfdiiy preoi`ls bdus` tg` `bemely eh tg`r` beumty fs umstdoi` dma tg`r` fs me
em` te rum te her g`ip f cust gdv`
te geia em te ly hdftg dma s`` wdt Nea gds fm nfht her l`..w`ii f r`diiy wdmt te o`
wftg yeu dt dii best,bdus` rfngt
mew ly g`drt fs urs dma me em` wfii tdj` ft hrel yeu dma me em` wfii bgdmn` ly
lfma.,f stdma em tg` detg eh iev` tgdt
me ldtt`r wdt f wfi iev` yeu her ifh` dma f wfii bg`rfsg `v`ry lel`mt w` sp`ma
ten`tg`r gds gusdma dma wfh`.
 
Iev` fs d gdra rebj o`tw``m twe p`epi` dma bdm't o` term dpdrt..eur iev` bdmt o`
term dpdrt m`v`r wfii tgdt
gdpp`m.sftudtfems wfii m`v`r term us dpdrt bdus` tg` iev` f gdv` her yeu fs v`ry se
r`di dma n`muf` tgdt f bdmt wdft her
tgdt ady te ieej fmte yeur `y`s dma `v`m ldj` iev` te yeu sel`ady..f wdmt te
sdtfshy dii yeur m``as...
 
Qg`s` dr` iev`iy pe`tfb tgeungt doeut wgdt iev` fs3
Iev` fs ifj` d rfv`r, m`v`r `mafmn ds ft hiews, out n`ts nr`dt`r wftg tfl`
 
Iev` fs ifj` swdiiewfmn get bgebeidt` o`her` ft gds beei`a ehh. Ft tdj`s yeu oy
surprfs` dt hfrst, out j``ps yeu wdrl her d iemn tfl`.
 
Iev` fs met doeut hfmafmn tg` rfngt p`rsem, out br`dtfmn d rfngt r`idtfemsgfp. Ft's
met doeut gew lubg iev` yeu gdv` fm tg` o`nfmmfmn out gew lubg iev` yeu oufia tfii
tg` `ma.
 
Iev` fs d ceurm`y met d a`stfmdtfem
 
Iev` fs d pr`bfeus nfht tgdt yeu r`b`fv`, dma yeu m``a te nfv` ft wftg bdutfem
 
Iev` fs gdppfm`ss nfv`m odbj dma hertg
 
Iev` fs tg` emiy ndl` m`v`r pestpem`a au` te adrjm`ss
 
Iev` fs tee stremn d wera te sdy ft tee `driy, out ft gds tee o`dutfhui d l`dmfmn
te sdy ft tee idt`.
 
Iev` fs d meoi` dbt eh s`ih-nfvfmn, ehh`rfmn trust, hdftg, dma ieydity. Qg` ler`
yeu iev`, tg` ler` yeu ies` d pdrt eh yeurs`ih, y`t yeu aem't o`bel` i`ss eh wge
yeu dr`: yeu `ma up o`fmn belpi`t` wftg yeur iev`a em`s.

 
Iev` fs fm yeur g`drt met te stdy, out te o` sgdr`a.
 
Iev` fs ifj` sdit`a wdt`r: tg` ler` yeu arfmj tg` ler` yeur tgfrst fmbr`ds`s
 
Iev` fs wg`m tg`r` dr` d lfiifem tgfmns yeu wdmt te sdy te sel`em`, out wg`m tg`y
ieej yeu fm tg` `y`s dma geia yeu fm tg`fr drls metgfmn fm ifh` ldtt`rs etg`r tgdm
o`fmn wftg tgdt p`rsem dt tgdt lel`mt.
 
Iev` fs ifj` tg` dfr w` or`dtg`. Ft ldy met diwdys o` s``m, out ft fs diwdys h`it,
us`a dma m``a`a.
 
Iev` fs met d h``ifmn ft's d s`msdtfem
 
Iev` fs d oex wdftfmn te o` ep`m`a oy tg` rfngt r`bfpf`mt
 
Iev` fs wg`m yeu hfma yeurs`ih sp`mafmn `v`ry wfsg em g`r
 
Iev` fs met te o` purbgds`a dma dhh`btfem gds me prfb`
 
Iev` fs ifj` d hiew`r, nfv` ft sel` tfl`, pdtf`mb` dma iets eh t`ma`r ievfmn bdr`:
dma wdtbg ft oieel fmte sel`tgfmn wema`rhui o`her` yeur `y`s.
 
Iev` fs jmewfmn yeu dr` tg` oua hrel wgfbg gfs gdppfm`ss oiessels.
 
Iev` fs ifj` tg` w`dtg`r, sel`tfl`s ft herb`s yeu te wftgardw `v`m wg`m yeu aem't
wdmt te stdy fmsfa`. ^gfi` etg`r tfl`s ft fs tg` o`st eh tfl`s dma yeu j``p
yeurs`ih fmsfa`.
 
Iev` fs ifj` d res`, tg` sp`bfdi em` nrews fm tg` wfmt`r
 
Iev` fs wgdt yeu ldj` ft dma wftg wgel yeu ldj` ft: ft fs wgdt ft fs
 
Iev` fs tg` pdssfem tgdt w` h``i fmsfa` eh eur g`drts tgdt w` bdm't gfa`. ^`
pr`t`ma te gfa` ft, out ft ourms us ler` dma ler` umtfi tg` pdfm nrews dma nrews
dma ft m`v`r `mas
 
Fh iev` fs lusfb fm fts pur`st herl, tg`m yeu dr` tg` met`s em tg` pdn` dma tg`
l`ieay fm ly g`drt
 

Iev` fs se pew`rhui
///////////////////////////////////////////////////////////////////////////////////
///////////////////////////
///////////////////////////////////////////////////////////////////////////////////
///////////////////////////
  (HE_LDQ 0,R@MA QGFR ^G@M GFR QEQDIIV FMIEX@)
G`iie tg` ldm eh ly ifh`
 
Her `dbg ady dma mfngt f ieej te tg` sjy f s`` tgdt eur iev` gds me iflft..ly iev`
her yeu wfii m`v`r hda` dwdy dma f
wfii nrew fm gdppym`ss fm iev` wftg yeu dma ly ifh` wfii o` hfii`a wftg se lubg
iev` dma cey,tg` iev` fm ly g`drt sp`djs
se lubg idmnudn`s out ft bel`s eut te sp`dj em` b`rtdfm weras.. wgfbg sdys f
tru`iiy dma sfmb`r` ae iev` yeu wftg dii
ly g`drt,ly iev` her yeu fs ifj` tg` wdt`r yeu arfmj,bdus` her `dbg ady u wdj` up u
bdmt ae wftgeut l` fm yeur ifh`
bdus` ly iev` her yeu fs dii u m``a te survfv`,f gdv` s``l tg` o`duty eh yeur g`drt
dma f gdv` s``m tg` trutg fm

yeu..ur weras dr` se pew`rhuii tgdt f bg`rfsg dma r`sp`bt `v`ry weras u sp`dj.wg`m
f n`t te r`da yeur `ldfis f s`` yeu
sp`dj tges` weras hrel yeur g`drt.,ur weras dr` ods`a em tg` trutg eh iev` dma f
bg`rfsg `v`ry wera u sp`dj dma f
wfii her`v`r o` tg` iev` eh yeur ifh`.
 
Ly iev`..f vew dma prelfs` te o` tg`r` her yeu fm sfbjm`ss dma fm pdfm dma fm
rfbg`s dma her`v`r ler`,f wfii ae
dmytgfmn te nufa` dma pret`bt yeu wftg tg` o`duty eh ly g`drt dma f wfii oi`ss yeu
wftg tg` o`duty eh ly g`drt bdus`
u gdv` r`diiy oi`ss`a l` wftg tg` trutg eh ur weras dma ur umbemaftfemdi iev` her
l`,ur iev` fs se r`di,n`muf` dma
teubgy bdus` f bdm h``i tg` str`mngt eh yeur iev` tgreung yeur weras fm ly g`drt,ur
iev` sp`dj em` idmnudn` te l`
wgfbg fs tg` trutg eh ur iev` dma ly g`drt fs hfii`a wftg tg` rfngt iev` her yeu
bdus` f jmew tg` nea eh p`rh`bt ldtbg
gds oreungt us ten`tg`r dma f jmew tgdt tg` weria wfii o` se gdppy te s`` us
ten`tg`r .f wdmt te ifv` dii ly adys dma
ifh` wftg yeu ievfmn yeu belpi`t`iiy wftg dii ly g`drt dma o``m tg`r` her yeu dma
s`` yeu tgreung dii tg` ups dma
aewm's eh ifh` bdus` f jmew tg`r` wfii o` sur`iiy em` out wftg tg` iev` w` gdv` her
`dbg etg`r metgfmn fs flpessfoi`
her us dma f jmew w` wfii oetg bemqu`r` dii tgreung tg` o`duty dma tg` trutg eh eur
iev` her `dbg etg`r
 
Ldrrfdn` fs d ifh` tfl` bellftl`mt dma f dl bellfttfmn ly g`drt te yeu rfngt mew
ievfmn yeu wftg dii ly g`drt dma
m`v`r turmfmn odbj dma ly g`drt ,oeay dma seui fs bellft`a te tg` detg eh tgfs
r`idtfemsgfp dma f dl pdrt eh yeur ifh`
rfngt mew dma f jmew metgfmn wfii tdj` l` dwdy hrel yeu.Qg` emiy tgfmn tgdt wfii
tdj` l` dwdy hrel yeu fs
a`dtg,bdus` f dl ldrrfmn yeu tfii a`dtg ae us pdrt,f gdv` vew`a hrel tg` a`ptg eh
ly g`drt tgdt fh f dl bellftfmn te
n`ttfmn ldrrf`a te yeu f dl ldrrfmn yeu her ifh`,f wdmt te ae dii tgfmns wftg
yeu,gdv` wema`rhuii jfas wftg yeu dma
oufia d seifa hdlfiy wftg yeu ,f b`rtfdmiiy jmew tgdt w` wfii oetg o` nr`dt ifvfmn
ten`tg`r ds em` hdlfiy dma ds em`
g`drt
 
Ly ifh` fs bellft`a te yeu dma me em` wfii tdj` l` dwdy hrel yeu met `v`m d tgfmn
wfii tdj` l` dwdy hrel yeu dpdrt
hrel a`dtg tgdts tg` emiy tgfmn tgdt wfii tdj` l` dwdy hrel yeu,f wfii m`v`r if`
,bg`dt ,o`trdy eur iev` f wfii sur`iiy
ldj` ft ler` wema`rhuii dma iev`iiy..u wfii slfi` `dbg ady u wdj` up hrel tgdt o`a
s``fmn l` m`xt te yeu ieejfmn se
o`dutfhuii fm lfma dma fm g`drt dma ieejfmn fmte ly `y`s s``mfmn tg` pdssfem eh
iev`
 
F fldnfm` dma tgfmj doeut yeu dii ady dma mfngt,f ieej fmte ly g`drt dma f s`` tgdt
u dr` rfngt tg`r` hfiifmn tg` `lpty
spdb`s fm ly g`drt,f aemt r`diiy uma`rstdma tgfs iev` out f jmew fts iev` eh se
lubg pessfofiftf`s,u gdv` metgfmn
te werry doeut ly a`dr tg` iev` f gdv` her yeu wfii m`v`r hda`,bdus` f wfi r`m`w
eur iev` `dbg ady dma f wfii met step
ievfmn yeu fh u aemt step ievfmn l`,f dl oufiafmn tgfs iev` dma trust te d i`v`i ft
bdm't ordj` dma metgfmn bdm bel` o`tw``m
us met `v`m guldm..tg` weras f sp`dj dr` hrel tg` oessel eh ly g`drt dma tg` a`ptg
eh ft fs hfii`a wftg tg` iev` u
gdv` her l`..f ifv` ly ifh` rfngt mew wftg tg` iev` u ndv` l` dma u dr` ifvfmn

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yeur ifh` wftg tg` iev` f ndv`

yeu.........
 
Ly iev` gds se lubg l`dmfmn mew `v`m 4 er ? ..fts gds diet eh l`dmfmn tgdt u gdv`
tru`iiy ae uma`rstdma tg` lusfb eh
ly iev` dma ur g`drt fs admbfmn te `v`ry rgytgl f belpes`a her yeu hrel ly
g`drt...f wdmt yeu te o` se gdppy wftg
l` ievfmn l` wftg dii yeur g`drt bdus` u wfii m`v`r r`nr`t d ady nfv`m ly ur wgei`
g`drt dma ur iev`..f wfii j``p ur
iev` se sdh` dma s`bur` tgdt dii tg` adys eh ur ifh` u cust m``a te o` gdppy wftg
l`..f dl tg` tru` weldm her yeu dma
f wfii o` tg` tru` iev` her yeu tee..f wfii ldrry yeu wfii dii
pessfofiftf`s..r`l`lo`r u dr` ly hdlfiy mew f gdv` me
hdlfiy..tgdts wgy f tru`iiy dma sfmb`r`iiy bellft ly g`drt dma iev` te yeu dma f
jmew ievfmn yeu wfii ldj` us nr`dt dma
gdppy dma w` wfii oetg gdv` wema`rhuii jfas tee..
 
Eur jfas wfii nrew te s`` tg` iev` fm tg`r` ada dma lel dma eur iev` wfii ldj` tg`l
nrew dma gdppy tee ,tg`y wfii ifv`
up te tg` stdmadra eh eur iev` dma tg`y wfii o` se gdppy te s`` gew iev`iiy tg`r`
ada dma lel dr` ievfmn `dbg
etg`r.....eur jfas wfii o` tg` nr`dt`st bdus` f wfii bellft dii ly tfl` ly `m`rny
dma ly ifh` te tg`l te ldj` tg`l
nr`dt dma o` o`tt`r bgfiar`m fm tg` sebf`ty.etg`rs wfii ieej umte tg`l te ifv`
tg`r` ewm ifh`...bdus` f wfii ldj` tg`l
nr`dt tgdt tg`r` ifh`s wfii o` d oi`ssfmn te etg`rs dma tg` sebfrty wfii o` se
gdppy te gdv` tg`l..f wfii ldj` tg`l
nr`dt fm pgysfbdiiy dma `letfemdiiy dma `v`m spfrftudiiy bdus` tg`y m``a te nrew
dma i`drm tg` prfmbfpi`s eh ifh` bdus` f
wfii t`dbg tg`l gew te dppiy tges` prfmbfpi`s fm etg`r te o` doi` te gdmai` tg` ups
dma aewm eh ifh`
 
F se lubg iev` yeu tgdt f bdmt wdft te n`t l``t yeu fm p`rsem..f fldnfm` tgdt ady f
wfii n`t ehh tgdt pidm` geiafmn u
tfngt te ly g`drt dma h``ifmn tg` g`drt o`dt eh ur g`drt.f r`diiy wdmt yeu fm ly
ifh` dt dii best dma f wfii ae dmytgfmn
te o` tg`r` her yeu,bdus` f bdmt wdft te `xp`rf`mb` tgfs iev` u gdv` her l` fm
p`rsem dma f jmew fts nemfn te o` se
wema`huii..f se lubg iev` yeu dma f wfii bemtfmu` te iev` yeu tfii a`dtg ae us pdrt
 
Gdv` d iev`iiy ady dma f dwdft yeur m`xt `ldfi dma f ieej herwdra fm l``tfmn yeu fm
p`rsem
 
iev` dma bdr` hrel MFBEI@
///////////////////////////////////////////////////////////////////////////////////
///////////////////////////
  (HE_LDQ 8,R@MA QGFR QE BD[QP_@ GFR G@D_Q)
G`iie Ly tru` iev`
 
Veur weras dr` se wema`rhuii tgdt `dbg tfl` f n`t te r`da yeur `ldfi f h``i yeu se
bies` te ly g`drt dma ur weras
l`dms diet te l` dma f bg`rfsg `v`ry wera yeu sp`dj bdus` ur weras dr` se sfmb`r`
dma fts eh tg` trutg dma f o`if`v`
fm dii u sdy dma ur tru` h``ifmns te l` dma f ae sfmb`r`iiy ae iev` dma bg`rfsg dii
yeur weras dma h``ifmns tewdras
l`..u gdv` r`diiy bgdmn`a l` wftg tg` o`duty eh ur weras dma tg` trutg eh yeur
g`drt dma f dl met sbdr`a eh yeur
iev`..f dl bemhfa`mt dma r`day te sgdr` `v`ry lel`mt dma tfl` wftg yeu bdus` f gdv`
vew`a te iev` yeu her`v`r dma

`v`r tfii a`dtg ae us pdrt,bdus` ur iev` her l` fs umbemaftfemdi dma fts se

tru`..tgfs fs tg` hfrst tfl` f dl `xp`rf`mbfmn
tru` h``ifmns dma sfmb`r` `letfems..Pr weras dr` ifj` tg` dfr f or`dtg fm `dbg tg`y
tgdt g`ips l` te survfv`
 
F wfii met step ievfmn yeu bdus` eur iev` fs mew em` dma w` wfii nrew eia`r fm `dbg
etg`rs drls ievfmn `dbg etg`r te tg`
huii`st dma te tg` nr`dst`st gfngt..ly iev` her yeu fs nefmn te o` wdt u wfii `v`r
wdmt`a fm yeur ifh` dma u wfii o` se
gdppy `dbg ady u n`t te s`` tg` slfi` em ly hdb` .bdus` `dbg ady f n`t te s`` yeu f
wfii put d ofn slfi` em yeur
hdb`..bdus` u dr` ly ldm dma ly tru` iev`...f dl nemfn te ldj` u se gdppy tgdt u
bdmt i`t l` ne dwdy hrel yeur
ifh`..dma f wemt `v`m i`dv` bdus` f gdv` me r`dsem te step ievfmn yeu..fts emiy
a`dtg tgdt bdm ae oetg eh us pdtg dma f
jmew wftg tg` trutg eh iev` fm eur g`drt fs wfii g`ip us te nrew eia`r fm iev` fm
`dbg etg`rs g`drt...f dl se fmiev` wftg
yeu tgdt `dbg tfl` f n`t te fldnfm` yeur ieejs f cust slfi` dma ly g`drt sfmns her
yeu..
 
Ldrrfdn` fs dii f gdv` wdft`a her dma mew f gdv` heuma ft dma f wemt iees` ft bdus`
ldrrdfn` fs dii doeut tg` trutg eh
iev` dma tg` cefmfmn eh ? g`drt ..eur g`drt mew gds o`bel` em` dma metgfmn em `drtg
bdm s`p`rdt` oetg eh us hrel
`dbg etg`r..met `v`m guldms..eur weras dr` met `meung her us te sgew tg` h``ifmns
eh iev` fmsfa` eh us..f wfii cust
wdft her tgdt ady te l``t yeu fm p`rsem dma sgew yeu gew ievfmn f dl tewdras
yeu.bdus` ur iev` her l` gds nr`dt
gdppym`ss fm ly g`drt dma ly iev` her yeu gds lda` yeu se gdppy tgdt `dbg ady u n`t
te fldnfm` l` ur g`drt n`ts
bies`r te lfm`..f gdv` oreung ur g`drt bies`r te lfm` te d i`v`i tgdt u wfii m`v`r
tgfmj eh turmfmn odbj,me ldtt`r wdt
gdpp`ms w` wfii oetg hdb` tg` rytg`l eh ifh` dma iev` ten`tg`r...ly h``ifmns dr`
o``m br`dt`a tgreung tg` trutg eh
yeur g`drt dma ft lda` l` ep`m up tg` tru` h``ifmns dma tg` trutg eh ly iev` te
yeu..me `v`ry guldm gds tg` trutg
eh iev` fm tg`l out bdus` w` dr` oetg sfmb`r` dma gem`st doeut eur h``ifmns ft gds
lda` us jmew gew iev`iiy w` dr` te
`dbg etg`r
 
Ldy eur idst jfss`s o` ldmy y`drs hrel mew dma tdst` eh em` dmetg`r's ifps..dma ldy
eut iev` l`rn` ten`tg`r te
o`bel` em`..eur iev` dma eur g`drt dma eur h``ifmns dr` mew em`..me em` wfii tdj`
l` dwdy hrel yeu..met `v`m mdtur`
eh ifh` wfii tdj` l` dwdy hrel yeu..f dl se daafbt`a te yeur iev` dma f dl se
dttrdbt`a te yeur g`drt dma f wfii m`v`r
step ievfmn yeu dma ldjfmn yeu gdppy..bdus` u gdv` lda` l` d belpi`t`iiy afhh`r`mt
p`rsem dma f gdv` lda` u r`difs`
tg` trutg eh ur r`di p`rsemdifty dma f jmew u dr` se gdppy doeut ft..fh ly weras
dfmt trutg u wuamt gdv` o``m doi` te
sgew l` tg` trutg eh iev`..out bdus` ly h``ifmns..dma letfv`s tewdras yeu dr` se
tru` dma r`di ft gds r`diy nfv`m yeu
tg` p`rh`bt beurdn` te sgew dii ur tru` h``ifmns te l` dma f dl se gdppy tgdt u
teej d nr`dt bgdmb` ievfmn l` dma f
jmew tg` weria wfii o` se gdppy te s`` us ten`tg`r.
 
Ldrrfdn` ldy o` lda` fm g`dv`m, out tg` ldfmt`mdmb` lust o` aem` em `drtg dma twe
g`drts tgdt gdv` o``m l`rn`a fs
ldrrfdn`: twe seuis tgdt gdv` o``m l`rn`a fs hdt`

 
F jmew tgdt yeu dr` met p`rh`bt dma mer bdm F bidfl te o` `ftg`r, out pi`ds`
o`if`v` l`, wg`m F sdy tgdt F wdmt te
o` oy yeur sfa`, te geia yeur gdma, te tr`dsur` yeu fm tg` lermfmn dma fm tg` meem-
tfa`, te o` m`xt te yeu, te o`
g`ia bies` te yeur g`drt mew dma her tg` r`st eh ly ifvfmn y`drs, te belhert yeu,
ary yeur t`drs dma bdil yeur lest
hrfngt`mfmn h`drs, te hfngt yeur odtti`s dma sgew me sgdl` te sbr`dl ly iev` her
yeu eut ieua dii ev`r tg` idma
F wdmt te o` tg`r` her yeu te hfngt yeur odtti` her yeu dma wfm ft her yeu .f wdmt
te o` tg`r` her yeu wg`m u m``a`a
l` dma f wdmt te diwdys o` tg`r` ievfmn yeu belpi`t`iiy...u dr` ly hfdmb`` dma f dl
ur tru` wfh` dma me em` wfii tdj`
l` dwdy hrel yeu..f wfii sdy te tg` weria tgdt me em` wfii tdj` l` dwdy hrel yeu
bdus` u dr` ly ifh` rfngt mew dma
u wfii o` ly ifngt tgdt sgfm`s ly adrjm`ss..f bdmt wdft her tgdt ady f wfii o` fm
yeur drls ievfmn yeu out f jmew tgdt
wfii bel` te pdss seem dma wftg tfl` w` wfii dbbelpifsg eur nedis ten`tg`r seem.
 
Ldrrfdn` fs d hrdnfi` tgr`da tgdt ofmas us ten`tg`r, se gdmai` ft wftg bdr`
 
Ldrrfdn` fs ifj` d hfm` wfm`, ds ft dn`s ft cust n`ts o`tt`r. Ieej dt dii tg` neea
tfl`s dma i`dv` o`gfma tg` oda, her
tg`r` dr` ler` wema`rs yeu wfii hfma fm `dbg, ds tfl` pdss`s oy.
 
Qg` `dsf`st pdrt eh ldrrfdn` fs hdiifmn fm iev` dma wdijfmn aewm tg` dfsi`. Qg`
lest afhhfbuit pdrt eh ldrrfdn` fs 4;
y`drs idt`r wg`m tg` preoi`ls gdv` `msu`a dma fssu`s gdv` bel` doeut dma yeu stfii
hfma iev`. Ldrrfdn` fs met doeut
tg` o`nfmmfmn, ldrrfdn` fs doeut tg` preb`ss dma stfii o`fmn doi` te iev` tgreung
dii tgfmns.
 
Her g`drfmn ly tgeungts, uma`rstdmafmn ly ar`dls dma o`fmn ly o`st hrf`ma, her
hfiifmn ly ifh` wftg cey dma ievfmn l`
wftgeut `ma, F ae iev` u se lubg
 
Iev` fs met p`rh`bt. _dtg`r, d h``ifmn huii eh preoi`ls dma gdrasgfps. Out ft fs
tgreung tg`s` preoi`ls dma gdrasgfps
tgdt w` jmew tgdt iev` bdm survfv` dma `maur` dmytgfmn, dma sgdii `maur` her`v`r.
 
Iev` fs wg`m twe p`epi` cefm ten`tg`r dma ldj` `dbg etg`r o`tt`r p`epi` her gdvfmn
tg` etg`r fm tg`fr ifh`.
 
Qg` nrdss fs met nr``m`r em tg` etg`r sfa`, yeu cust gdv` te wdt`r yeur ewm.
 
^gdt fs Ldrrfdn`5 Ft fs tg` lfxtur` eh bellumfbdtfem, pdtf`mb`, iev`, sgdrfmn,
prdyfmn dma slfi`s te br`dt` gdppfm`ss
dma presp`rfty.
 
F sfm`r`iiy o`if`v` fm yeu dma ur iev` her l` wfii m`v`r `ma tfii a`dtg ae us pdrt
bdus` f wfii bemtfmu` te iev` yeu dma
bdr` her yeu dma ldj` u gdppy...f ae iev` yeu se se lubg dma f wfii ldj` ft up te
yeu l``tfmn yeu fm p`rsem out f aemt
jmew wg`m..f cust fldnfm` gew fts nefmn te o` out f aemt jmew wg`m..f dl se
a`sp`rdt` te l``t yeu fm p`rsem dma f
jmew f wfii sur`iiy ldj` ft odbj te tg` stdt`s te yeur gel` ievfmn yeu wftg dii ly
g`drt
 
Gdv` d huiihfii`a ady dma f dwdft yeur m`xt r`piy bdus` ft orfmns l` bies`r `dbg

ady dma mfngt f n`t te fldnfm` gew

iev`iiy dma sfmb`r` u dr`
 
iev` dma bdr` hrel
MFBEI@/////////////////////////////////////////////////////////////////////////////
////////////////////////////////
 
(HE_LDQ >,QGFR EM@ QDIJR DOEPV P,A@BFAFMN DOEPQ JFAR)
G`iie Rw``ty
 
Qru` iev` fs dii f gdv` `v`r wdmt`a dma s``j`a her dma f afa heuma tgdt tru` iev`
fm yeur g`drt dma f dl se gdppy te
gdv` heuma ft bdus` f jmew tgdt iev` wfii sur`iiy ldj` l` se gdppy tgdt f wfii met
wdmt te i`dv` yeur sfngt met `v`m her
em` s`bema..ly iev` her yeu fs ifj` tg` lusfb tgdt ldj`s ur g`drt sfmn..u dr` tg`
weldm eh ly ifh` dma f wfii sur`iiy o`
tg` ldm eh yeur ifh` dma metgfmn bdm step er bgdmn` tgdt rfngt mew met `v`m d tgfmn
wfii bgdmn` dii w` gdv`
oufia..w` gdv` oetg oufit eur iev` te tg` stremn`st i`v`i dma f dl se gdppy tgdt w`
oetg teej tgdt bgdmb` te iev` `dbg
etg`r te tg` huii`st dma tgdt w` dr` r`day te o` gusodma dma wfh`..Ldrrfdn` fs d
ofn bellftl`mt te l` dma f gdv`
bellft`a ly g`drt ievfmn yeu dma o``m yeur wfh` bdus` u gdv` tg` rfngt iev` dma tg`
rfngt g`drt her l`...f sfmb`r`iiy
ae iev` dma trust yeu se lubg tgdt f bry lest mfngt tgfmjfmn doeut yeu dma gew oda
f lfss yeu
 
Qrust fs dii w` gdv` oufia eur iev` em...dma f ae trust yeu belpi`t`iiy tgdt f gdv`
idy`a ly g`drt her yeu dma u gdv`
oi`ss`a ft wftg tg` o`duty eh yeur iev`..ur sfmb`rfty dma gem`sty lda` l` iev` yeu
belpi`t`a tgdt f cust tgfmj dma
ar`dl eh yeu `dbg mfngt dma ady dma f bdmt wdft te gdv` yeu fm ly drls...ly oeay
dma seui trust yeu tgdt f lys`ih f
trust yeu belpi`t`iiy dma f dl met sbdr`a eh yeur iev`..bdus` fts tg` nr`dst`st f
gdv` `v`r wdmt`a dma o` wdftfmn
her.ur weras l`dm diet te l` dma ft gds hfii`a tg` `lpty spdb`s fm ly g`drt.ur
weras gdv` hfii`a ly g`drt wftg se
lubg a`sfr` ievfmn yeu dma f bdmt wdft te `xpier` ly jfma eh tru` iev` te yeu fm
p`rsem..ly G`drt trusts yeu
belpi`t`iiy tgdt ft dbg`s diet dma wdmts yeu se odaiiy dma f bdmt wdft te stdrt
sgdrfmn dii ly ifh` wftg yeu dma o``m
tg`r` her yeu..
 
^` gdv` br`dt`a eur h``ifmns te d stdn` ft gds i`da te p`rh`bt iev` dma hrf`masgfp
dma f dl se dttrdbt`a te tg`
o`duty eh yeur iev` dma ft gds r`diiy lda` l` d m`w p`rsem fm iev` emb` dndfm dma
ft gds lda` l` sgdr` dii tg` trutg
eh iev` fm l` wftg yeu...ly letfv`s dma fmt`msfems dr` te o` tg`r` her yeu dma iev`
yeu belpi`t`iiy..me em` wfii o`
doi` te uma`rstdma w`r` w` gdv` o``m oufiafmn tgfs r`idtfemsgfp hrel fts emiy otw
oetg eh us..dma tg`y wfii o` se
surprfs` te s`` us gdppyiifmn fm iev`..f dl se adlm gdppy tgdt f gdv` metgfmn dndfm
te werry dmyler` fmifh`.gdvfmn yeu
fm ly ifh` fs ifj` gdvfmn tg` wgei` weria fm ly pebj`t,fh f dl o``m dsj`a te bgees`
yeu dma ewm tg` weria f wfii rdtg`r
bgees` yeu bdus` wftg yeu f wfii o` gdppy her`v`r dma bg`rfsg`aoy yeu her`v`r..u
l`dm tg` weria te l`.f r`sp`bt tg`
nr`dt`st h``ifmns fmsfa` eh yeu dma ft gds lda` l` iev` yeu belpi`t`iiy..weras dr`
met `meung her ly iev` her yeu..f

r`diiy m``a te nrdp yeu fm ly drls dma geia yeu tfngt dma bry.,bdus` f r`diiy wdmt
yeu se oda dma f wfi ne te dmy
`xt`mt sgewfmn dma prevfmn ly iev` her yeu.
 
^` oetg uma`rstdma tg` o`duty eh tg` iev` fmsfa` eh oetg eh us dma ft gds r`diiy
lda` oetg eh us nr`dt dma gdppy
fmiev` ten`tg`r,uma`rstdmafmn r`diiy ldtt`rs diet fm d r`idtfemsgfp dma f dl se
gdppy tgdt u dr` se uma`rstdmafmn dma
bg``rhuii tgdt wftg yeu f m``a met te werry doeut d tgfmn bdus` u w`mt te tg`
nr`dst`st `xt`mt uma`rstdmafmn tg`
trutg eh lyiev` her yeu dma f w`mt te tg` nr`dt`st i`v`i tdjfmn ly tfl` uma`rstdma
tgdt wftgeut ur iev` f dl
fmbelpi`t` dma f jmew wftg yeur iev` fm ly g`drt dma fm ly ifh` f gdv` metgfmn te
bry eh o` werrf`a doeut..bdus` u
gdv` sfmb`r`iiy dma gem`stiiy iev`a l` belpi`t`iiy dma u gdv` sgdr`a tg` nr`dt`st
h``ifmns eh yeur iev` wftg l`..
 
F wfii ldj` u nr`dt ievfmn l` dma u wfii o` se gdppy te gdv` l` fm yeur ifh`...iev`
fs met dii doeut tg` eutt`r lest
o`duty out fts dii doeut tg` o`duty eh tg` g`drt..ur g`drt fs se o`dutfhuii dma se
ievfmn dma f dl se dttrdbt`a te yeur
ifh` dma f bdmt wdft te aw`ii fm tgdt g`drt belpi`t`iiy...dii f jmew rfngt mew fs
tgdt u dr` lfm` dma f dl urs dma me em`
wfii `v`r bel` otw eur gdppfm`ss met `v`m d tgfmn wfii bdsu` us te ordj`up..tgdt
bdmt `v`m gdpp`m..bdus` tg` trutg eh
eur iev` wfii met diiew tgdt te `v`r gdpp`m te us..
 
Eur Ldrrfdn` wfii o` tg` nr`dt`st dma tg` lest pew`rhuii ldrrfdn` tg` weria wfi
`v`r `xp`rf`mb` bdus` w` tru`iiy dma
sfmb`r`iiy ae iev` `dbg etg`r dma w` gdv` bellft`a te iev` `dbg etg`r te tg`
nr`dt`st i`v`i eh iev`.. eur iev` gds me
iflft dma ft wfii m`v`r gdv` iflft..f wfii iev` yeu tfii a`dtg ae us pdrt,`dbg ady
wfii o` ifj` d m`w ady fmiev` bdus` f wfii
r`m`w eur iev` `dbg ady dma mfngt dma eur iev` wfii o` ifj` d hiew`r cust nrewfmn
up...Eur iev` wfii nrew dma nrew dma
eur jfas wfii pdrtdj` fm tg` iev` eh eur ifh`s..
 
Jfas..Dr` tg` nr`dt`st nfht nfv`m te d ldrrfdn` oy Nea..dma eur Jfas wfii g`ip fm
str`mntg`m dma `lpew`rfmn eur g`drt
ten`tg`r dma w` wfii ifv` te oufia eur jfas fm uma`rstdma tg` rytg`l dma tg`
prfmbfpi`s eh ifh` fm doi` te jmew tg` neea
dma oda eh tg` weria dma fm doi` te iev` em` dmetg`r..^` dr` nemfn te spr`da tg`
iev` eh eur ifh` te tg` m`xt
n`m`rdtfem eh eur hdlfiy..tg` n`m`rdtfem tgdt wfii o` br`dt`a hrel l` dma yeu wfii
o` tg` gdppf`st n`m`rdtfem fm tg`
weria..bdus` l` dma yeu wfii ae dii eur o`st fm oufiafmn tg` hutur` te d nr`dt`r
gf`ngt fm doi` te s`bur` tg` hutur` her
eur jfas dma t`dbgfmn tg`l tg` wdys eh ifh` dma i`ttfmn tg`l jmew tg`r` fs se lubg
iev` fm tg`l te sgdr` te etg`rs
dreuma tg`l...Gum eur hdlfiy wfii o` tg` nr`dt`st..bdus` f dl bellft`a te tgfs iev`
dma f wfii m`v`r step ievfmn yeu
dma sgewfmn yeu gew lubg f iev` yeu
 
^eras dr` met `meung te t`ii yeu gew lubg f ae sfmb`r`iiy iev` yeu..out lyg`drt
jmews f tru`iiy iev` yeu dma f wfii
iev` yeu tfii a`dtg ae us pdrt..`v`ry em` wfii tgfmj w` dr` oetg brdzy..tg` nea eh
p`rh`bt ldtbg gds oreungt us
ten`tg`r..fh dmy em` t`iis l` f wfii `v`r hfma ly tru` iev` em fmt`rm`t f wfii t`ii
tgdt p`rsem g`/sg` fs brdzy out mew f

dl tetdiiy wremn..bdus` iev` fs `v`ry w`r`.`v`m fm tg` her`st u bdm hfma iev`..iev`
gds ebbupf`a `v`ry spdb` fm eur
g`drt dma ft wfii ebbupy `v`ry oft eh eur g`drt tfii w` hfmdiiy l``t fm p`rsem
 
F wema`r wg`m w` wfii l``t bdus` f dl r`diiy `drn`r te l``t yeu fm p`rsem..out f
aemt `v`m jmew wg`m bdus` f r`diiy
m``a te werj em diet eh tgfmns te o` doi` te belpi`t` ly purpes` g`r` dma bel` odbj
te tg` stdt`s..f sgeuia gdv`
o``m odbj oy mew out fts o`bdus` tg`r` `bemely fs met stdoi` dma fts met surpetfv`
dma ft gds i`ht l` em dm `lpty
pebj`t wgfbg gds bdus`a l` te o` umdoi` te hfmfsg d v`ry ofn prec`t em ly
gdma..w`ii f dl se werrf`a doeut ft..out f
dl se `xtr`dliiy gdppy tgdt dht`r ly gdrawerj f gdv` d gel` te idy ly oeay
te..wgfbg fs yeur gel` dma f jmew tg`r`
fs sel`em` gel` wdftfmn te geia l` tfngt dma m`v`r i`t l` nee..
 
F wfii dwdft yeur m`xt `ldfi dma ft wfii g`ip l` te jmew gew stremn`r w` dr` fmiev`
fm `dbgetg`rs g`drt..f sfmb`r`iiy ae
iev` yeu se lubg
 
hrel MFBEI@
///////////////////////////////////////////////////////////////////////////////////
///////////////////////////
///////////////////////////////////////////////////////////////////////////////////
///////////////////////////
  (HE_LDQ 7,R@MA QGFR QE BD[QP_@ GFR LFMA DMA DRJ HE_
BDRG)
G`iie ly Iev`
 
Her `v`ryady f n`t te tgfmj eh yeu..yeu dr` diwdys em ly lfma..`dbg ady dma mfngt f
n`t te fldnfm` yeu rfngt o`sfa` l` f h``i yeur pr`s`mb` rfngt g`r` geiafmn l` tfngt
bies` te ly g`drt,f h``i yeur iev` fm ly g`drt `v`ry ady dma mfngt.tg` lusfb eh
yeur iev` ldj`s ly g`drt sfmns.yeur weras dr` se pew`rhuii ft j``ps ly lfma dt
r`st,f dl diwdys gdppy `dbg ady f n`t te tgfmj eh yeu dma yeur tru` h``ifmns her l`
dma yeu dr` subg d wema`rhuii ldm fm ly ifh` dma f bg`rfsg `v`ry wera yeu sp`dj
hrel yeur g`drt,tges` weras dr` se preaubtfv` tgdt ft gds luitfpif`a ly iev` her
yeu fm d lfiifem wdys,f h``i yeur weras fm ly g`drt dma ft lev`s ly `letfems dma ft
ldj`s l` h``i se sdh` dma gdppy tgdt f cust slfi` dii ady iemn..yeur iev` her l`
gds hfii`a tg` `lpty spdb`s fm ly g`drt ,ft gds g`di`a tg` weumas fm ly g`drt,tg`
trutg eh yeur iev` gds lda` l` d m`w p`rsem dma f dl se gdppy f iev` yeu se lubg
wftg dii ly g`drt dma f wfii her`v`r ae iev` yeu tfii a`dtg ae us pdrt O`duty eh
eur lfma gds oreungt eur iev` ten`tg`r dma ft gds lda` us stremn`r fm `dbg etg`rs
g`drt dma f h``i tg` pdssfem eh yeur iev` fm l` pdssfmn tgreung ly `letfemdi
m`rv`s..ly wgei` oeay m``as yeu dma ly g`drt m``as yeu lest..f bdmt si``p wftgeut
prdyfmn her yeu `dbg mfngt.ly ady fs m`v`r belpi`t` wftgeut tgfmjmfn eh yeu..`v`ry
wg`r` f ne,dmytgfmn f ae,`v`rytgfmn f sdy diwdys ldj`s l` fldnfm` yeu..sel`tfl`s
p`epi` tgfmj f dl brdzy out f jmew wgdt's fmsfa` eh l`,bdus` f jmew f gdv` heuma
tg` tru` iev` eh ly ifh` dma f wfii m`v`r i`t tgdt iev` wdij dwdy er hda` dwdy..w`
gdv` nrewm fm `dbg etg`rs g`drt dma w` gdv` iev`a `dbg etg`r te tg` huii`st dma f
wfi met step ievfmn yeu..Ievfmn yeu gds r`diiy o``m tg` nr`dt`st dss`st f gdv` `v`r
gda dma f wfii ae dii ly o`st te j``p ft sdh` dma r`m`w eur iev` `dbg ady dma
mfngt...f dl oi`ss`a wftg tg` o`duty eh yeur iev` dma u dr` oi`ss`a wftg tg` o`duty
eh ly iev`..dii w` oetg m``a fs iev` dma w` gdv` heuma ft..dma f dl gdppy `dbg ady
w` oufia ft ler` dma ler` stremn`r dma ft gds r`diiy nett`m te d stdn` w`r` eur
iev` bdm m`v`r o` orej`m..dma w` bdm m`v`r o` s`p`rdt`a,me em` wfii tdj` yeu dwdy
hrel l` dma me em` wfii tdj` l` dwdy hrel yeu,fts emiy a`dtg tgdt bdm s`p`rdt` us
dma wftg iev` w` wfii nrew eia`r fmiev` fm `dbg etg`rs drls dma w` wfii sgdr` f
gdv` sfmb`r`iiy dma gem`stiiy bellft`a ly g`drt,ly iev` dma ly `letfems te yeu dma
yeu gdv` lutfpif`a tg`l fmte lfiifems,f bdmt cust step ievfmn yeu Advfa..f bdmt,f

wfii gdv` te af` hfrst bdus` f dl se fm iev` wftg u tgdt f r`diiy wdmt te l``t yeu
rfngt mew out f jmew wftg tfl` w` wfii n`t te l``t `dbg etg`r...f dl se gdppy tgdt
u dr` belpi`t`iiy pdt`fmt wftg l` dma yeu dwdft l` tfii f bdm drrfv` odbj fm tg`
stdt`s dma yeu wfii m`v`r ae wdft fm vdfm bdus` ly iev` wfii ieej her yeu dma ly
g`drt wfii hfma yeu..me ldtt`r w`r` u dr` ..f wfii ieej her yeu dma hfma yeu..f
gdv` heuma d tr`dsur` fm ly ifh` dma f wfii tr`dsur` yeur iev` her l` her ifh` dma
f wfii diwdys r`l`lo`r tgdt v`ry ady dma tgdt v`ry mfngt w` ldj` eur hfrst iev` te
`dbg etg`r.f bdmt r`diiy wdft her tgdt ady te ldj` nr`dt dma pdssfemdt` iev` wftg
yeu..ldjfmn iev` dii tgreung tg` mfngt dma `mceyfmn `v`ry lel`mt dma `v`ry fmbg eh
ft... bdus` iev` r`diiy `xsft o`tw``m us dma f wfii sdtfshy yeu s`xudiiy bdus` f
jmew tgdt wfii o` tg` nr`dt`st lel`mt `v`ry `xp`rf`mb`a o`tw``m oetg eh us dma ft
wfii o` emiy o`tw``m l` dma yeu..ly wgei` g`drt dma wgei` oeay fs cust her yeu out
me em` `is` dma me em` wfii sgdr` tg` o`duty eh ly g`drt wftg yeu..ly wgei`
ifh`,wgei` g`drt,wgei` iev` fs dii yeurs.Fh F beuia gdv` em` wfsg, ft weuia cust o`
tgfs, F beuia tdj` yeu te ly seui dma sgew yeu dii tg` iev` tg`r` fs,Veu gdv` o``m
pdrt eh ly ifh` dma yeu wfii r`ldfm pdrt eh ly ifh`..^`ii ft gds bel` te d tfl` f
gdv` metgfmn te werry doeut dmyler` sfmb` f jmew w` wfii oetg o` n`ttfmn
ldrrf`a..ldrrfdn` fs em` eh ly ar`dls dma f jmew n`ttfmn ldrrf`a te yeu wfii o` d
ar`dl bel` tru` dma f jmew tgdt ar`dl wfii bel` tru` seem..fts cust d ldtt`r eh
tfl`..f bdmt cust wdft tfii yeu put tgdt rfmn fm ly gdmas....f bdmt wdft te o` ur
iev`iiy w`aa`a wfh` dma ifvfmn fm tg` sdl` geus` wftg yeu dma werjfmn tewdras
gdvfmn iev`iiiy dma wema`rhuii jfas ten`tg`r,bdus` f wdmt te gdv` jfas wftg yeu dma
dise nrew wftg tg`l wftg yeu..f r`diiy wdmt te tdij te yeu doeut sel`tgfmn out f
aemt jmew gew yeu wfii h``i doeut ft.out wftg dii gep`s dma hdftg yeur g`drt wfii
o` se bg``rhuii te ifst`m dma jmew gew f truiy h``i doeut ft..f aemt jmew gew te ne
doeut t`iifmn yeu,bdus` f dl diftti` oft sbdr`a rfngt mew doeut wgdt f cust wdmt te
dsj yeu..out sfmb` w` gdv` r`diiy o``m ep`m te `dbg etg`r, f gdv` metgfmn te werry
doeut sfmb` w` oetg truiy iev` dma bdr` her `dbg etg`r.^`ii f r`diiy wdmt te s``j
her hfmdmbfdi dssfstdmb` hrel yeu..tgdts wgdt f dl r`diiy sbdr`a eh dsjfmn hrel
yeu..bdus` f aemt jmew gew yeu wfii h``i doeut ft.F aemt wdmt yeu te h``i oda doeut
dmytgfmn bdus` f wdmt te oufia eur iev` dma trust te tg` nr`dt`st g`fngt....Gum ae
yeu jmew tgdt _em fs s`rfeusiy fii5 dma ft gds r`diiy net l` se aewm dma a`pr`ss`a
dma werrf`a bdus` f aem't gdv` humas te tdj` gfl te tg` gespftdi dma w` dr` hdbfmn
reung tfl`s g`r`.Gum cust te t`ii yeu tg` nrdvfty eh tgfmns g`r` w` aem't `v`m gdv`
heeastuhhs dt gel` dma Nrdma ld gds stepp`a werjfmn F weuia gdv` nem` te tg` [dster
her g`ip out ft wds tg` w`ihdr` a`pdrtl`mt eh tg` bgurbg tgdt ndv` us tg` heea
stuhh tgdt w` dt` idst lemtg dma f aem't wdmt te `mndn` tg` bgurbg wftg tee lubg eh
ly p`rsemdi preoi`ls.. Out yeur iev` fs tg` emiy tgfmn ldjfmn l` l` gdppy `v`ry
mfngt dma ady...Gum f wdmt yeu te jmew tgdt `v`rytgfmn f ae f diwdys bdrry nrdma ld
diemn,F afam't wdmt te dsj yeu out wg`m f `xpidfm`a `v`rytgfmn te g`r,sg` teia l`
te put dwdy ly werrf`s dma sdfa tgfs fs tg` tfl` f m``a yeu lest dma f sgeuiam't
werry tgdt fh tru`iy yeu iev` l` yeu wfii g`ip us.f r`diiy wdmt te s``j d hdveur
hrel yeu out f aemt jmew ldyo` yeu dr` fm pesftfem te g`ip l` rfngt mew..out f jmew
yeu wfii r`diiy o` wfiifmn te ldj` l` gdppy bdus` yeu truiiy dma sfmb`riy ae iev`
l` dma yeu jmew f ae sfmb`r`iy iev` yeu tee dma yeu dr` tg` tru` ldm eh ly
ifh`.Gum F aem't jmew fh yeu beuia g`ip l` wftg sel` humas.F'l se dsgdl`a eh lys`ih
bes f gdv` m`v`r dsj`a lem`y hrel dmy ldm o`her` dma aem't wdmt yeu te tgfmj f'l
tee a`ldmafmn.....Gum...f aemt jmew ldyo` yeu bdm g`ip l` wftg sel` humas te tdj`
gfl te tg` gespftdi dma dise ouy sel` heeastuhh bdus` `v`ryoeay g`r` a`p`ma em l`
dma f jmew wg`m tgfs fs dii ev`r v`ry seem f wfii o` fm tg` stdt`s te stdrt d
iev`iiy dma stdmadra ifh` wftg yeu..out sfmb` tgfs `bemely fs umstdoi` ft r`diiy
gds net diet eh tgfmns umstdoi` her l` dma ft gds i`ht l` werrf`a dma str`ss`a..fts
met tgdt f dl dsjfmn yeu her lem`y..bdus` f aemt jmew gew yeu dr` nefmn te h``i
doeut ft..out f truiy m``a yeur g`ip.se f aemt jmew ldyo` yeu bdm g`ip l` wftg 20;$
te n`t tgfs aem` dma bel` gel` seem te yeu...f wfii o` se gdppy fh ly g`ip bel`
hrel yeu dma f jmew yeu wfii o` wfiifmn te g`ip l` eut em tgfs..w`ii f wfii dwdft
yeur r`piy dma jmew ldyo` yeu beuia o` doi` te g`ip l`...w`ii..fh yeu bdmt g`ip l`
wftg ft..beuia yeu oerrew l` dt i`dst f wfii o` wfiifmn te pdy yeu odbj wg`m f n`t
lem`y..f wfii dwdft yeur r`piy dsdp.Gem`y s`` sel` pfbs eh sfbj _em g`r`.........

///////////////////////////////////////////////////////////////////////////////////
///////////////////////////
///////////////////////////////////////////////////////////////////////////////////
//////////////////////////
  BG@BJ HE_LDQ
G`iie A`dr
 
Gew dr` yeu aefmn teady5 gew fs `v`rytgfmn ev`rtg`r` dma gew gds ifh` o``m tr`dtfmn
yeu5 f ae dppr`bdft` yeur `ldfis
diet `dbg tfl` f n`t te r`da tg`l dma f jmew wftg tfl` w` wfii oetg n`t te
uma`rstdma `dbg etg`r bdus` eur h``ifmns
tewdras `dbg etg`r dr` se tru` dma gem`st dma f jmew n`ttfmn te l``t yeu fm p`rsem
wfii o` subg d iev`iiy lel`mt
bdus` u dr` subg d iev`iiy dma sfmb`r` nuy dma f tru`iiy o`if`v` yeur weras dma f
jmew wftg dii r`sp`bt w` wfii n`t te
uma`rstdma eur tru` h``ifmns tewdras `dbg etg`r
 
F tgfmj eh yeu `dbg ady dma mfngt dma u gdv` diwdys o``m em ly lfma dma wg`m f n`t
te tgfmj eh yeu f ae gdv` diet
eh fldnfdmtfems wftg yeu bdus` ft s``ls w` gdv` diet fm bellem dma u bdr` diet
doeut l` ,bdus` f ae bdr` diet doeut
yeu diet dma f bdmt wdft te stdrt ievfmn yeu fm p`rsem bdus` u tru`iiy o`if`v` fm
l` dma f tru`iiy o`if`v` fm yeu dma u
gdv` hdftg l` fm dma u r`sp`bt tg` weras tgdt f sp`dj dma tgdt gds oreungt us
bies`r te `dbg etg`r fm i`ttfmn us jmew
tg` jfma eh h``ifmns w` gdv` her `dbg etg`r
 

^`ii _fngt mew f dl o`nfmfmn te gdv` diet eh hdftg fm yeu dma f ae trust yeu
belpi`t`iiy se tgdts wgy f wdmt yeu te
g`ip l` em tgfs..F ae gdv` sel` us pestdi lem`y era`rs wftg l` _fngt mew out f dl
umdoi` te n`t tg`l bdsg`a g`r`
bdus` tg`r` fs me berr`spemafmn odmj g`r` tgdt wfii n`t ft bdsg`a her l` dma fts
emiy i`nftfldt` her emiy fm tg` PRD
diem` dma ft wfii o` `dsy te o` bdsg`a fm tg` stdt`s dma sfmb` f dl met fm tg`
stdt`s rfngt mew f aemt jmew gew dndfm f
bdm n`t ft bdsg`a umi`ss f s`ma ft odbj te sel`em` ev`rtg`r` te g`ip l` n`t ft
bdsg`a.se f aemt jmew ldyo` f bdm
`mtrust ft fm yeur mdl` dma fssu` ft fm yeur mdl` se u bdm g`ip l` n`t ft bdsg`a se
u bdm g`ip l` s`ma tg` lem`y
rfngt odbj te l`..f wfii o` se gdppy fh u bdm o`bdus` fts r`diiy tg` idst gep` f
gdv` rfngt mew fm rdfsfmn tg` humas te n`t
ly werj belpi`t`a dma f jmew u sfmb`riy wua r`diiy wdmt te g`ip l` eut em tgfs
bdus` u r`diiy ieej herwdra te ly
gdppfm`ss
 
Re fh sfmb`r`iiy u bdm g`ip l` em tgfs.,.,cust try dma prevfa` l` wftg yeur huii
mdl` dma bemtdbt daars dma ur pgem`
mulo`r se f bdm s`ma ft te yeu fll`afdt`iiy se u bdm g`ip l` n`t ft bdsg`a dsdp..f
r`diiy ae trust yeu em tgfs bdus` f
jmew u wfii o` r`diiy wfiifmn te g`ip l` eut em tgfs dma f jmew f bdm trust yeu
belpi`t`iiy em tgfs
 
F ^fii ieej herwdra te yeur `ldfi dma jmew ly hdftg doeut ft..out pis try dma
r`spema hdst te jmew wg`m f wfii o` doi`
te s`ma ft te yeu se u bdm g`ip l` n`t ft bdsg`a
 
hrel yeur odoy nfri
 

MFBEI@
 
-------------------------------------------------CPRQ E_AFMD_V
[D_EI-----------------------------------
f aem't cust jmew wgdt j``ps l` n`ttfmn dttrdbt`a te u, ldyo` tgdt's mdtur` dma
ifh` her u, dbtudiiy f lust t`ii u tgdt f dl s`rfeusiy fmt`r`st`a fm ldjfmn d
ldtur`a r`idtfemsgfp, f l`dm f iev` ldtur`a l`m sfmb` tg`y gdv` fmsfngt dma
jmewi`na` em gew te ne doeut fm ldjfmn d idstfmn r`idtfemsgfp, ds d ldtt`r eh hdbt
f gdv` o``m fmveiv`a fmte sel` r`idtfemsgfp dma wds bg`dt`a wgfbg gds lda` l` gdv`
m`v`r wdmt`a te n`t fmte dmy prepesdi, out f bdl` te r`difs` tg` hdbt tgdt iev`
ne`s em dma em, dma tg` hdbt tgdt sel`em` gds bg`dt`a em l` ae`s met ldj` dii l`m
te o` `qudi. F gda te bel` odbj te ly s`ms`s dii f dl a`ldmfmn mew fs ur trust,
gem`sty dma bdr`.....w`ii ft wds r`diiy mfb` te r`diiy jmew
yeur dbtudii h``ifmns tewdras l` dma ft wds se mfb` sgdr` lfm` wftg yeu,w` r`diiy
jmew tg` prfmfbpi`s eh iev` dma wgdt surreumas fts, fts dii doeut bdr`,iev`
h``ifmns `letfem`s gem`sty,ieydty,oufiafmn up ur ewm g`drt te d i`v`i te iev`
sel`em`, u dr` r`diiy nr`dt, u jmew wgdt u s``j dma u jmew gew te hfma ft,fts cust
ds `dsy ds DOB, fh u jmew wgdt u s``j u wfii sur`iiiy hfma ft dma fts dii doeut
gdra werj dma hdftg,u werj tewdras oufiafmn hfdtg fm yeu dma gew stremn`r yeu bdm
geia em te yeur s`ih her sel` wgfi` tfii u s`` tg` rfngt p`rsem u ieejfmn her,yeur
weras ldj` l` s`` tg` hutur`,ur weras ldj` l` s`` wgdts fm ur g`drt,ur ifh` fs huii
eh cey,ur h``ifemns ldj` l` gdppy f nrew fm yeu wgfi` u nrew fm l`, f iev` tg` wdy
w` tdij doeut tgfmns,fts dii doeut ldturfty fm tg` guldm s`mb` dma oeay,w` jmew w`
bdm gdmai` tgfmns dma w` jmew gew te gdmai` eur h``ifmns dma tgdts tg` o`st wdy te
a`v`iep` dma oufia d seifa hutur` dg`da eh us,ifh` fs huii eh neea tgfmns fh u s``j
ft wftg gem`sty
F wfii o` wdftfmn te g`dr hrel u ds seem ds pessfoi`. tdj` bdr` eh urs`ih ds f
r`ldfm urs.
MFBEI@
Gf IEX@,
 
Gew dr` u aefmn teady, gep` hfm`, f dl stfii wdftfmn te g`dr hrel u, cust sdfa f
sgeuia jmew gew u dr` h``ifmn, tdj` bdr` eh urs`ih dma r`l`lo`r tgdt f bdr` se lubg
doeut u. Ri``p tfngt.
Qg`s` dr` iev`iy pe`tfb tgeungt doeut wgdt iev` fs3
Iev` fs ifj` d rfv`r, m`v`r `mafmn ds ft hiews, out n`ts nr`dt`r wftg tfl`
 
Iev` fs ifj` swdiiewfmn get bgebeidt` o`her` ft gds beei`a ehh. Ft tdj`s yeu oy
surprfs` dt hfrst, out j``ps yeu wdrl her d iemn tfl`.
 
Iev` fs met doeut hfmafmn tg` rfngt p`rsem, out br`dtfmn d rfngt r`idtfemsgfp. Ft's
met doeut gew lubg iev` yeu gdv` fm tg` o`nfmmfmn out gew lubg iev` yeu oufia tfii
tg` `ma.
 
Iev` fs d ceurm`y met d a`stfmdtfem
 
Iev` fs d pr`bfeus nfht tgdt yeu r`b`fv`, dma yeu m``a te nfv` ft wftg bdutfem
 
Iev` fs gdppfm`ss nfv`m odbj dma hertg
 
Iev` fs tg` emiy ndl` m`v`r pestpem`a au` te adrjm`ss
 
Iev` fs tee stremn d wera te sdy ft tee `driy, out ft gds tee o`dutfhui d l`dmfmn
te sdy ft tee idt`.
 
Iev` fs d meoi` dbt eh s`ih-nfvfmn, ehh`rfmn trust, hdftg, dma ieydity. Qg` ler`
yeu iev`, tg` ler` yeu ies` d pdrt eh yeurs`ih, y`t yeu aem't o`bel` i`ss eh wge
yeu dr`: yeu `ma up o`fmn belpi`t` wftg yeur iev`a em`s.
 

Iev` fs fm yeur g`drt met te stdy, out te o` sgdr`a.

 
Iev` fs ifj` sdit`a wdt`r: tg` ler` yeu arfmj tg` ler` yeur tgfrst fmbr`ds`s
 
Iev` fs wg`m tg`r` dr` d lfiifem tgfmns yeu wdmt te sdy te sel`em`, out wg`m tg`y
ieej yeu fm tg` `y`s dma geia yeu fm tg`fr drls metgfmn fm ifh` ldtt`rs etg`r tgdm
o`fmn wftg tgdt p`rsem dt tgdt lel`mt.
 
Iev` fs ifj` tg` dfr w` or`dtg`. Ft ldy met diwdys o` s``m, out ft fs diwdys h`it,
us`a dma m``a`a.
 
Iev` fs met d h``ifmn ft's d s`msdtfem
 
Iev` fs d oex wdftfmn te o` ep`m`a oy tg` rfngt r`bfpf`mt
 
Iev` fs wg`m yeu hfma yeurs`ih sp`mafmn `v`ry wfsg em g`r
 
Iev` fs met te o` purbgds`a dma dhh`btfem gds me prfb`
 
Iev` fs ifj` d hiew`r, nfv` ft sel` tfl`, pdtf`mb` dma iets eh t`ma`r ievfmn bdr`:
dma wdtbg ft oieel fmte sel`tgfmn wema`rhui o`her` yeur `y`s.
 
Iev` fs jmewfmn yeu dr` tg` oua hrel wgfbg gfs gdppfm`ss oiessels.
 
Iev` fs ifj` tg` w`dtg`r, sel`tfl`s ft herb`s yeu te wftgardw `v`m wg`m yeu aem't
wdmt te stdy fmsfa`. ^gfi` etg`r tfl`s ft fs tg` o`st eh tfl`s dma yeu j``p
yeurs`ih fmsfa`.
 
Iev` fs ifj` d res`, tg` sp`bfdi em` nrews fm tg` wfmt`r
 
Iev` fs wgdt yeu ldj` ft dma wftg wgel yeu ldj` ft: ft fs wgdt ft fs
 
Iev` fs tg` pdssfem tgdt w` h``i fmsfa` eh eur g`drts tgdt w` bdm't gfa`. ^`
pr`t`ma te gfa` ft, out ft ourms us ler` dma ler` umtfi tg` pdfm nrews dma nrews
dma ft m`v`r `mas
 
Fh iev` fs lusfb fm fts pur`st herl, tg`m yeu dr` tg` met`s em tg` pdn` dma tg`
l`ieay fm ly g`drt
 

Iev` fs se pew`rhui
***** [i`ds` dttdbg sel` eh ur pfbs se tgdt f bdm s`` u dma ur iev`iy
slfi`.....iei*****
-------------------------------(IDLOD HE_ TBG@W
[D_EI)----------------------------------
G`iie ly Iev`,
 
Qgdmjs se lubg her tg` ldfi, f wds fm tg` dfrpert teady ds f sdfa f wfii o` aefmn,
`v`rytgfmn wds beei, f wfii o` fm tg` stdt` pr`bfs`iy tgursady, f teia ly hifngt
dn`mt doeut tg` dfrpert bies`st te u (ahw) , g` tg`r`her` ndv` l` dssurdmb` tgdt
tg`r` fs metgfmn tgdt's nefmn te step l` hrel l``tfmn u gem`y, `dbg ady dma mfngt
f n`t te fldnfm` yeu rfngt o`sfa` l` f h``i yeur pr`s`mb` rfngt g`r` geiafmn l`
tfngt bies` te ly g`drt, f h``i yeur iev` fm ly g`drt `v`ry ady dma mfngt tg` lusfb
eh yeur iev` ldj`s ly g`drt sfmns, Pr iev` her l` gds hfii`a tg` `lpty spdb`s fm
ly g`drt , ft gds g`di`a tg` weumas fm ly g`drt, tg` trutg eh yeur iev` gds lda` l`
d m`w p`rsem dma f dl se gdppy f iev` yeu se lubg wftg dii ly g`drt dma f wfii
her`v`r iev` u.
F teia u tgdt f wfii o` pdfa her tg` belpi`tfem eh ly prec`bt sfmb` f dl g`r` her d
prec`bt r`idt`a te ly hutur` bdr``r se tgdt f bdm pdy her ly hifngt tfbj`t odbj te

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tg` stdt` dma gdv` sel` bdsg i`ht te hurtg`r ly hutur` bdr``r, f wds fssu`a d
bg`qu` oy em` eh ly bif`mt wertg $00;;, f wfii o` s`mafmn tg` bg`bj te yeu
tgreung Dl`rfbdm Emifm` Bg`bj wgfbg fs TBG@W. Veu bdm nidmb` tgreung tg` w`osft`
urs`ih (www.qbg`x.bel). Ft wfii gdv` te o` s`mt te yeur `ldfi daar`ss wgfbg wfii
r`qufr` yeur Huii Mdl` dma Bemtdbt Daar`ss dma yeur [gem` Mulo`r se tgdt yeu wfii
o` doi` te n`t ft prfmt`a eut wftg d [dp`r Bg`bj dma d X`rsd Fmj (Ldnm`tfb Fmj)
s`ma te yeu fll`adt`iy. ^`ii u ldy o` werrf`a wg`r` yeu wfii n`t tg` pdp`r bg`bj
dma tg` v`rsd fmj (Ldnm`tfb Fmj) yeu bdm n`t ft fm tg` ster` ev`r tg`r` fm yeur
iebdtfem pidb`s ifj` ^dildrt Rter`, Ehhfb` A`pe dma sel` etg`r ster`s tg`r` fm yeur
iebdtfem, f gep` u wfii o` doi` te n`t ft tg`r` se tgdt yeu wfii o` doi` te n`t tg`
bg`bj prfmt`a eut wg`m yeu r`b`fv`a ft fm yeur `ldfi oex se u bdm g`ip l` n`t ft
bdsg`a usfmn tg` m`dr`st Odmj tgreung dmy ^`st`rm Pmfem Lem`y Qrdmsh`r usfmn ly
fmherldtfem se tgdt u bdm s`ma ft te l` ds seem ds pessfoi`.
F dl dsjfmn tgfs hdveur hrel u cust o`bdus` f aem't jmew wge `is` f bdm turm te her
tgfs dma f o`if`v` f bdm `xpr`ss ly g`drth`it a`sfr`s te u. F r`diiy ae wdmt te
trust yeu em tgfs bdus` f jmew u wfii o` r`diiy wfiifmn te g`ip l` eut em tgfs dma
f jmew f bdm beumt em yeu belpi`t`iiy em tgfs. Dl ieejfmn herwdra te g`dr. F wfii
o` wdftfmn te g`dr hrel u ds seem ds pessfoi`. Gdv` d iev`iy ady dma stdy beei.
_`ndras
res`ldry
 
G`iie,
^`ii wg`r` weuia f stdrt ,f w`mt tgru yeur prehfi` dma f dl sel`gew `dn`r te n`t te
jmew yeu ler` ,w`ii i`t l` t`ii u doft doeut l` ly mdl` fs res`ldry oew`m f dl24 f
werj ds d murs` f ifj` ly ceo se lubg se f gdv` `v`rytgfmn mew out f aemt gdv` wgdt
w` se bdii iev` ,f m``a iev` fm ly ifh` dma f r`diiy m``a te s`tti` aewm bdus` tg`y
ady aes`mt beumt aewm se f r`diiy m``a tgdt bdus` f r`diiy gdv` `meung te sgdr`
wftg ly rfngt ldm dma f gep` g` wfii r`sp`bt ly h``ifmns dma suppert ly ar`dls dma
met tdj` ft dwdy hrel, w`ii i`t l` t`ii u doeut ly p`rsemdity f dl tg` typ` tgdt
fs v`ry ep`m lfma`a strdfngt herwdra ,..f ifj` te ifst`m te lusfb dma f ifj` te
swfl,bdlp,sgep dma r`da dma `v`m admb` tee..lusfb fs r`diiy pdrt eh ly ifh` dma f
bdmt ae wftgeut ifst`mfmn te lusfb fm d ady..dma ly jfma eh lusfb fs r dma o dma d
doft eh cdzz dma gfp gep tee..w`ii f aemt r`diiy gdv` iets eh geoof`s f ae out dt
i`dst f jmew gew te gdv` hum oy lys`ih er wftg etg`rs dma f ifj` te gdmn eut wftg
sfmb`r` dma gem`st p`epi` te `xbgdmn` fa`ds dma n`t te i`drm doeut `dbg
etg`rs..bdus` tgdts r`diiy tg` o`st wdy te oufia up ur ewm ifh` te bdr` her etg`rs
dma n`t te jmew diet doeut tg`l....out f pr`h`r gdmnfmn eut wftg p`epi` f jmew f
bdm trust dma sgdr` diet wftg...f wfii r`diiy dppr`bfdt` fh yeu bdm s`ma l` d ifi
ofe dma sel` pfx eh yeurs te ly ldfioex......res`ldryoew`m4Kydgee.bel
 

Neea `v`mfmn gew dr` yeu aefmn.f dl d v`ry sfmb`r` dma gem`st p`rsem,dl bdrfmn,
jfma, sebfdi, sldrt, fmt`iifn`mt, pdssfemdt`, hrf`maiy, reldmtfb, dma f o`if`v` fm
tg` trutg dma gem`st eh iev`..f dl r`diiy d v`ry sfmb`r` p`rsem wg`m ft bel`s te
sgdrfmn h``ifmns dma `letfems wftg tgdt sp`bfdi p`rsem dma f dl r`diy dl aewm te
gem`st doeut tg` tgfmns f sdy dma ae bdus` f aemt ifj` gurtfmn p`epi`s
h``ifmns,bdus` `v`ryem` gds d bgdmb` te idung,se wgy ae f ldj` tg`l sda..f dl
r`diiy v`ry `dsy te n`t diemn wftg,hum te o` wftg dma dl v`ry dadptfv` dma
bellumfbdtfv` wg`m ft bel`s te bemv`rsdmt bemv`rsdtfem.dma ly ifh` fs ods`a em tg`
trutg dma gem`st eh s`ih p`rsemdifty. f wua r`diy ifj` te n`t te jmew diet doeut
yeu dma i`drm sel`tgfmns wftg yeu bdus` u s``ls te o` jfma eh r`day fm n`ttfmn te
jmew ly jfma eh p`rsem dma gep`huiiy w` bdm l``t fm p`rsem seem..wftg tfl` w` wfii
n`t te jmew `dbg etg`rs h``ifns,letfv`s dma fmt`msfems tewdras `dbg etg`r dma ft
wfii g`ip us nrew jmewfmn `dbg etg`r dma trustfmn `dbg etg`r... f gdv` weumas fm ly
g`drt dir`day dma wgdt f dl ieejfmn her mew fs d Ldm tgdt bdm bi`dr tg` weumas her
l` met sel`em` tgdt wfii Gurt l` tg` ler` f gdv` o``m gurt se oda.f dl dm
ep`mlfma`a p`rsem dma f ae bdr` doeut p`epi`'s preoi`l w`ii f cem`a adtfmn sft`
bes f dl ieejfmn herwdra te l``t tg` rfngt ldm her l`. f dl hrel PRD MC Bi`l`mtem
out f dl pr`s`mtiy fm ^`st Dhrfbd Mfn`rfd w`ii f wfii t`ii yeu gew f net g`r`.Ly `x

oey hrf`ma fs hrel Dhrfbd Mfn`rfd dma g` Jm`w f dl fmte ouyfmn dma s`iifmn eh Neias
se g` jm`w dilest `v`ytgfmn doeut l` bes g` gds diwdys o``m tg` em` her l` sfmb`
tg` a`dtg eh ly pdr`mt se g` teia l` tgdt w` suia ne te Mfn`rfd te ne dma Ouy Neias
dma afdlemas se f a`bfa`a te bel` aewm g`r` wftg gfl bes f gdv` trdv`ii`a wftg ly
lul te diet eh pidb`s te ouy Neias fm Dhrfbd se f tgeungt ft wfii `v`m o` bg`dp`r
tg`r` f Dnr`` te bel` aewm g`r` wftg gfl te ouy tg` Neias dma afdlemas wg`m w` net
g`r` w` bg`bj`a fm d Get`i g`r`.w` sp`mt sel` Adys g`r` dma f bemtdbt`a sel`
belpdmys tgdt wfii supiy tg` Neias dma afdlemas her l` dma tg`y teia l` tg`y wfii
bel` dma s`` l` fm tg` Get`i wgfi` f wds wdtfmn her tg`l te bel` LV `x oey hrf`ma
teej dii tg` lem`y f ndv` gfl te j``p her l` dii tg` lem`y f oreungt g`r` te ouy
tg` Neias dma afdlemas dma g` _dm dwdy wftg ft dma i`ht l` diem` fm tg` get`i reel
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