Professional Documents
Culture Documents
Submitted To,
Dr. Muhammad SAEED MEO
Section
BBA 6A
Page 1 of 41
ACKNOWLEDEMENT
Primarily, we would thank Allah Almighty for being able to complete this project
with success. Then we are highly indebted to our Sir. Dr. Muhammad SAEED MEO,
for their guidance and constant supervision as well as for providing necessary
information regarding the project and also for their support in completing the
project. His constant guidance and willingness to share his vast knowledge made
us understand this project and its manifestations in great depths ad helped us to
complete the assigned tasks on time.
Then we would like to thank our parents for their kind corporation and
encouragement which help us in completion of this project.
To all of you thanks a lot for your undying support given to us.
We are making this project not only for marks but to also increase our knowledge.
THANKS AGAIN TO ALL WHO HELPED ME.
DEDICATION
We dedicated our project to Allah Almighty who help us. As well as everything
that we do. We would be honor to dedicate this compilation to us parents. Our
parents support us on every step we make. Then we our thank full to our
respected Sir. Our gratitude to you for all you have done, which we will never
forget. We truly appreciate you and your time you spent helping us in many
occasions. We are grateful to you for giving us this opportunity to explore new
dimensions and to help us how to build a new business plan and its capital
budgeting. Thank you very much for the course. We enjoyed every minute of your
lecture as well as you marvelous sense of humor.
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Contents
MacDonald’s..............................................................................................................................................4
Category.....................................................................................................................................................5
Company profile........................................................................................................................................5
VISION...................................................................................................................................................6
MISSION................................................................................................................................................6
Our Values.............................................................................................................................................6
Slogan.....................................................................................................................................................7
Goals.......................................................................................................................................................7
OBJECTIVE..........................................................................................................................................7
ETHICS..................................................................................................................................................8
Key Stockholders.......................................................................................................................................8
Organizational Hierarchy.........................................................................................................................8
Facts and Figure about restaurant business in Pakistan......................................................................10
Selected Area...........................................................................................................................................10
LOCATION.............................................................................................................................................11
WHY MAIN MARKET..........................................................................................................................11
Geographical overview............................................................................................................................11
Purpose.....................................................................................................................................................12
Differentiation / specialty........................................................................................................................12
Our Products...........................................................................................................................................13
Our Deals.................................................................................................................................................14
Initial Investment....................................................................................................................................16
Stockholders and their contribution..................................................................................................16
Starting Expenses................................................................................................................................16
Daily Expenses.....................................................................................................................................17
Monthly Expense.................................................................................................................................18
Annual Expense...................................................................................................................................18
Revenue....................................................................................................................................................19
Daily revenue.......................................................................................................................................19
Monthly revenue..................................................................................................................................19
Annually revenue.................................................................................................................................19
Our Labor................................................................................................................................................20
Page 3 of 41
Our Competitor.......................................................................................................................................20
Our Timing..............................................................................................................................................21
Marketing.................................................................................................................................................21
Marketing expense...............................................................................................................................21
Promotion tools........................................................................................................................................22
Market segmentation...............................................................................................................................23
Business Analysis.....................................................................................................................................24
PEST Analysis......................................................................................................................................24
Strength & weakness of our main competitor (Fri-Chicks).............................................................25
Strength & Weakness of other competitor (RIZWAN Burger).......................................................25
SWOT Analysis of our business..........................................................................................................26
Product Life Cycle...............................................................................................................................27
BCG MATRIX OF McDonald’s.........................................................................................................27
ANSOF Model......................................................................................................................................29
How to attract customers........................................................................................................................30
Factor that affect subsidiary brand in Pakistan....................................................................................31
Political Stability..........................................................................................................................31
Exchange rate...............................................................................................................................32
Law and Order.............................................................................................................................32
Economic Growth........................................................................................................................33
Inflation rate................................................................................................................................34
Capital Budgeting....................................................................................................................................34
Initial Investment = 10,000,000...........................................................................................................34
Operating cash flows...........................................................................................................................35
NET Present Value..............................................................................................................................36
Pay Back Period...................................................................................................................................37
Profitability Ratio................................................................................................................................38
Findings....................................................................................................................................................38
References................................................................................................................................................38
Conclusion................................................................................................................................................40
Page 4 of 41
MacDonald’s
Category
Company profile
Page 5 of 41
According to two reports published in 2018, McDonald's is the world's second-
largest private employer with 1.7 million employees (behind Walmart with 2.3
million employees). As of 2020, McDonald's has the ninth-highest global brand
valuation.
Official Website: www.MacDonald’s.com.pk
Official Email: MacDonald’s@hotmail.com
VISION
“To move with velocity to drive profitable growth and become an even better
McDonald's serving more customers delicious food each day around the world.”
MISSION
“To be our customers' favorite place and way to eat and drink.”
Our Values
Serve
We put our customers and people first
Inclusion
We open our doors to everyone
Integrity
We do the right thing
Community
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We are good neighbors
Family
We get better together
Slogan
I’M LOVIN’ IT
Goals
OBJECTIVE
Page 7 of 41
Grow market share
Maintain debt-to-capital levels to 35-40%
Create long term profitable growth for shareholders
ETHICS
Key Stockholders
Customers
Franchise holders (franchisees)
Employees
Investors
Suppliers
Regulatory bodies (e.g. national and local regulatory bodies including health
and safety groups)
Community groups
Shareholders.
Vendors
Page 8 of 41
Organizational Hierarchy
CEO
Board of Directors
Marketing Dept. Sales Dept. Finance Dept. Restaurant Dept. Supply Dept.
Crew
Storehouse
Members
Page 9 of 41
Facts and Figure about restaurant business in
Pakistan
(Why we choose this business line)
As we know, food is our primary need. We can resist from buying new clothes,
but it will be hard to resist hunger. This is why food business is one of the most
profitable business in the world.
Compared to other sectors such as retail and fashion, the food and beverage
industry is rising in popularity. The increasing number of restaurant and cafe
businesses around us has proven it. The use of restaurant systems in this business
will greatly help business management become more productive.
According to recent survey 70% of Pakistani people consumption of their income
are on personal necessities and other eatable commodities. So if a person is
earning 100000 he will consume around 60 to 70 thousands on this regard. So,
eatable commodities and restaurant business are on too listed in countries like
Pakistan. And the following trend is much more in especially Lahore. Hence, to
start a businesses of restaurant in Pakistan is not risky as others and would be
productive as others and will return you maximum profit if you run it efficiently.
Selected Area
Main Market Lahore (in between Fri-chicks, RIZWAN Burger and Trill n Grill)
Page 10 of 41
LOCATION
The reason behind selection of this area is that this area is a big and famous area
of Lahore. People eating trend is more, every class of people are over here, and
there are famous institutes like FC College. Moreover, we do not need much
amount to utilize on marketing as our restaurant will be in between two big
restaurants of this area and on the main road.
These are some basic aspects of selecting this area.
Geographical overview
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Purpose
“Our purpose is to feed and foster communities. When we say, “billions served,”
we're not just talking about burgers. We're talking about serving our
communities, customers, crew, farmers, franchisees and suppliers.”
Differentiation / specialty
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Online delivery
Good quality food
Taste
No. of deals
Affordable prices
Our Products
Hamburgers
Double cheeseburger, Triple cheeseburger, Big Mac, Quarter Pounder, Big
N’ Tasty, Mc Double, Bacon Mc Double, Daily Double Burger, Mc Feast
burger, Ranger burger, Super ranger burger, 1955 burger, BBQ Burger, BBQ
ranch burger, Mc spicy Burger, Bacon Clubhouse, Jalapeno Double, Chi
Town classic, Denali Mac
Mc Nuggets
Premium Chicken Sandwiches
Premium Chicken Deluxe
Chicken Grilled Deluxe
Snack wrap
Chicken Mc Bites
Buttermilk Crispy tenders
Deli choices
Mc Wrap
Mc Arabia
Other Notable chicken products
Chicken fajita, chicken cheese, Artisan Grilled Chicken, Maharaja Mac, Testy
Basket, Chicken selects, Southern style chicken sandwich, Chicken prim
burger,
Fish
Filet-o-Fish, Fish Mc bites
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Pork
Mc Rib, Vietnam grilled pork
Sauces
Curry Sauce (Singapore & UK), Signature Sauce, Spicy Buffalo, Creamy
Ranch Sauce, Habanero Ranch Sauce, Honey, Hot Mustard Sauce, Honey
Mustard Sauce, Sweet 'N Sour Sauce, Barbecue Sauce, Ketchup, Mustard,
Mayonnaise, Mighty Hot Sauce (promotional), Szechuan Sauce
(promotional), Tartar Sauce, Aioli (Australia), Vegemite (Australia), Sweet
Chili, Cajun sauce
Fries
Loaded Fries
Happy Meal
Mc lobster, mc crab, Poutine, Angus snack, The Mc Veggie burger, Vege
clubhouse, Brownie Melt, Mc Rice, Mc spaghetti, the mc bean burger.
Breakfast
Mc Muffins, breakfast sandwiches, bagels, breakfast wraps, all day
breakfast,
Beverages (drinks, shakes, frozen)
Desserts
Our Deals
Page 14 of 41
Big Mac & Spicy Chicken
Spicy chichen bueger & spicy crispy burger
Deal 1
Regular Fries
PKR 450
Regular drink
each
1 zinger Burger
1 Biryani box
Deal 5 2 chicken piece
PKR 999 Regular drink
2 Mc Wraps
2 petty burger
5 hot wings
Deal 6
2 chicken piece
PKR 1099
Regular Fries
Regular drink
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Initial Investment
Starting Expenses
Page 16 of 41
No. ITEM Price
9 Ac Expense 1,50,000
10 Carriage Expense 1,00,000
Daily Expenses
4 Salaries 1,50,000
Revenue
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Daily revenue
Daily revenue is estimated with our daily deal and average cost of our expense.
Estimated daily our deal 1, 2 generated the 145000 revenue and the share box
deal generated the 120000 revenue and the deal 4 generated 35000. And the last
two deals generated 156700.
Each deal cost profit is 40% of its total. Remaining 60% is deducted due to its
expenses.
Monthly revenue
Monthly revenue is accruing when we multiply the daily revenue with 30.
Amount Total
456700*30 13701000
Annually revenue
Annually revenue is accruing when we multiply the monthly revenue with 12.
Amount Total
13701000*12 164412000
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Our Labor
Three managers
Salaries = (30,000*3) = 90,000
10 waiters
Salaries = (10,000*10) = 100000
3 Cook
Salaries = (25000*3) = 75000
2 Helpers
Salaries = (8000*2) = 16000
Our Competitor
Our
PageTiming
20 of 41
12:00 pm to 3:00 am
Marketing
Marketing expense
Marketing Budget
Item Size Quantity Per unit cost Total
Flaxes 10*8 & 5*2 1 & 10 1200 & 250 1200 &2500
Banners 10*3 5 300 1500
Pamphlets Two sided 2000 4rs 8000
Feedback Form Standard 3000 2rs 6000
Newspaper 1 2000 2000
10 time 600*10=6000
TV ad 600
in a day 6000*30=180000
Lighting board 2 20,000 20,000*2=40,000
Total expenses 241200
Promotion tools
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Electronic media
Market segmentation
Page 22 of 41
Types of
Segmentation criteria Our market segment
segmentation
Region Domestic/international
Geographic
Density Urban/rural
Age 8-45
Gender Everyone
Bachelor Stage: young, single
people not living at home
Newly Married Couples:
Demographic Life-cycle stage
young, no children
Full Nest II: youngest child six
or over
Income Low, middle & upper
Students, employees,
Occupation
professionals
Degree of loyalty Hard core loyal and switchers
Page 23 of 41
Business Analysis
PEST Analysis
Content
Political factors
In accordance with the current scenario in Pakistan govt. changes very
rapidly and so do the policies, such change in Policies can influence our
company in a negative way For example: Government conflict overseas
Economic factors
Similarly economic conditions can be in our favor and against us. If there is
inflation in economy then purchasing power of people will fall and our sales
may decline and if interest rate increase then our investment may not
increase and vice-versa is the case.
Socio-cultural factors
By giving social benefits our brand image may increase like as our
restaurant is situated in a residential area so we can provide social benefit
like proper array of wastage and not to defile the area.
Technological factors
Technology also affects our company as now we are using latest type of
ovens that have more capacity and consume less gas and time to bake the
bread and bake the burgers so if a latest technology is used by our
upcoming competitor than it would have a negative effect on our cost and
sale.
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Strength & weakness of our main competitor
(Fri-Chicks)
Strength Weakness
Strength Weakness
Customer Loyalty Buy one & get one offer is not providing
Strong brand image Giving Low salaries to their employees
Efficient food production Process They take late decisions
Best Location because it’s near to They have on enough space for extra
FC college customers
Provide good quality food They target upper class
SWOT Analysis
Page 25 of
of 41our business
Strength Weakness Opportunities Threats
Increasing
Technology Unbalance Epidemic of public
demand for
Development meals health
healthy products
Relation between
Employee Mc Delivery &
Large market share dealer &
Dissatisfaction Mobile order
franchiser
Health issues
Leader in quick Dissatisfied
Global expansion regarding fast
service restaurants Franchise
food chain
Health & quality Customers lose
Work on supply Political problem
Control due to intense
chain model in the countries
environment competition
Page 27 of 41
CASH COW
To MCD the classic and original Cheese burger is one of its best-selling products, it
is a Cash cow because nowadays the market for cheap hamburgers is decreasing,
customers are looking for different kind of hamburgers and experiences with a
hamburger. Similarly, it happens with French fries and ice cream, these products
are very preferred by users, their value is lower compared to several products,
but their sales are increasingly increasing.
Dog
Mc Hot Dog: McDonalds presented Mc Hot Dog, but the product failed, had no
reception in the market, the level of sales did not allow the product to continue in
the market. Mc Pasta: McDonalds introduced its product line in the Dinner Menu
in which you could choose between Lasagna, Fettuccine, and Spaghetti with
meatballs but people were not interested in the concept.
Question mark
We consider that the McDonalds salads is a product that belongs to this quadrant
of the matrix because it is a relatively new product. We are in a time where
healthy eating is important, so the number of companies that sell healthy foods
such as salads has increased, but McDonalds has little market share, because the
company is known for its hamburgers. A greater participation in the market would
Page 28 of 41
have to be achieved in order to be a star product, if not to retire before becoming
a dog product.
Star
Products such as the happy box and the Big Mac hamburger, are emblematic
products of the brand, with market characteristics that occupy them in the star
position. It is difficult to think of McDonald's without imagining a Big Mac one of
the bestselling products. In the same way it happens with the happy box, this
product gave a transcendental change in the children's menu, managing to stay in
the memory of many generations. The company achieved this achievement by
always being at the forefront of the toy store and making important changes in
the menu that makes it, healthier, more dynamic and more fun, enhancing their
sales and maintaining their participation in the market.
ANSOF Model
Page 29 of 41
Market Penetration
Hamburgers, cheeseburgers,
Product Development
Existing chicken products, French fries,
Innovation in all products,
Market breakfast, soft drinks,
introduction of new products
s milkshakes and desserts
(Brand)
More recently, it has begun to
offer salads, wraps and fruit.
Market Development
New Diversification
Uruguay
Market Pret A Manager
Venezuela
s Chipotle Mexican Grill
Yemen
Market Penetration: Selling more of the same things to more of the same
customers.
Product Development: Selling new products or services to the same
customers.
Market Development: Selling more of the same things to different
customers.
Diversification: Selling new products or services to different customers.
So our product at present falls at Market Penetration strategy
Page 30 of 41
Take advantage of online ratings and reviews sites
Reconnect with old customers
Maximize search engine optimization
Engage customer with chat
Create a call to action
Use attractive packaging
Let customers try samples
On time delivery
Taking feedback from customers
Online order and take away
Political Stability
This factor is essential to attract subsidiary because it creates confidence for
foreign investors. In accordance with the current scenario in Pakistan govt.
changes very rapidly and so do the policies, such change in Policies can influence
our company in a negative way For example: Government conflict overseas. Lack
of political stability has been the hallmark of Pakistan during the last eight years.
For example, the recent Russian economic crisis, combined with economic
sanctions, will be a major factor to discourage foreign investment. Such a
frequent change in government accompanied by abrupt changes in policies and
programs are hardly congenial for subsidiary. As you can see the below graph
continuously decrease in political stability.
Page 31 of 41
Exchange rate
A weak exchange rate in the subsidiary country can attract more FDI because it
will be cheaper for the multinational to purchase assets. However, exchange rate
volatility could discourage investment. As you can see below the graph Pakistan
exchange rate rapidly increase day by day and that’s not good for subsidiary.
Page 32 of 41
Unfortunately, Pakistan’s law and order situation has remained far from
satisfactory in the major growth poles of the country. Karachi, the largest
industrial and commercial center and the only commercial port of the country,
has been disturbed in varying degrees since 1989. In recent years the law and
order situation has also deteriorated in the Punjab province. Not with standing
attractive incentives offered to foreign investors, this factor has discouraged them
to set up their businesses in Pakistan. Law and order situation is also not good in
Pakistan as you can see in graph.
Economic Growth
In brief, our results show that there is a positive relationship between FDI and
GDP in Pakistan. But, Pakistan has not sufficient flow of FDI during past decades.
And main point to consider which is evident through statistics and results is that
there is greater impact of FDI in the open trade policy regimes. It is also
concluded that FDI impact may be situation and culture related. So, the extent of
FDI economic benefits cannot be predicted.
Page 33 of 41
Inflation rate
If there is inflation in economy then purchasing power of people will fall and our
sales may decline. Assets with fixed, long-term cash flows tend to perform poorly
when inflation is rising, since the purchasing power of those future cash flows falls
over time. Conversely, commodities and assets with adjustable cash flows (e.g.,
property rental income) tend to perform better with rising inflation. Inflation can
shrink your savings even if you’ve secured your funds in a savings account with an
average interest rate. Inflation rate also rises as you can see in graph.
Page 34 of 41
Capital Budgeting
Page 35 of 41
EBIT - Tax
EAIT + Depreciation
Page 36 of 41
Formula NPV
Present Value=future Value/ (1+k) ^n
K = 15% (0.15)
1st Year 2nd Year 3rd Year 4th Year
Hence, the differences is in positive sign which reveals that this project or
business is acceptable and has profit
Payback period of our business is 4 years because our initial amount will be
recovered within y years of this project as
Page 37 of 41
Year 1 recovery 2700000
Year 2 recovery 2700000
Year 3 recovery 3420000
Year 4 recovery 9780000
Total in 4 years 18600000
Profitability Ratio
Findings
Our findings are that the following business is profitable and we can go for this
business plan because it’s profitable and we will recover our initial investment
within four years. By and large, it’s acceptable that’s it.
References
Page 38 of 41
https://en.wikipedia.org/wiki/McDonald%27s
https://mcdonalds.com.pk/
https://prezi.com/ogngklsv5hxn/mcdonalds-objectives/
#:~:text=McDonald's%20main%20aims%20are%20to,service%20and
%20value%20for%20money.
https://corporate.mcdonalds.com/corpmcd/our-purpose-and-impact/
impact-strategy-and-reporting/governance-and-stakeholder-
engagement.html
http://www.orgcharting.com/templates/mcdonald-organizational-
structure/
https://borgenproject.org/top-10-facts-about-hunger-in-pakistan/
https://www.waze.com/live-map/directions/main-market,-gulberg-lahore-
%D9%84%D8%A7%DB%81%D9%88%D8%B1?
to=place.w.48693563.487263312.7112739
https://www.fool.com/the-blueprint/cash-budget/
https://www.profitwell.com/recur/all/total-expenses#:~:text=How%20do
%20you%20calculate%20total,it%20as%20a%20net%20loss.
https://www.priceintelligently.com/blog/revenue-
formula#:~:text=Revenue%20(sometimes%20referred%20to%20as,of
%20Service%20or%20Sales%20Price).
https://frichicks.pk/
https://www.facebook.com/rizwanburgerofficialpage/
https://en.wikipedia.org/wiki/Economic_stability#:~:text=Economic
%20stability%20is%20the%20absence,would%20be%20considered
%20economically%20stable.
https://www.imf.org/external/pubs/ft/fandd/basics/30-
inflation.htm#:~:text=Inflation%20is%20the%20rate%20of,of%20living
%20in%20a%20country.
https://www.focus-economics.com/countries/pakistan
https://countryeconomy.com/key-rates/pakistan
Page 39 of 41
https://www.managementstudyguide.com/tools-of-promotion.htm
https://www.investopedia.com/terms/m/
marketsegmentation.asp#:~:text=Market%20segmentation%20is%20a
%20marketing,similarly%20to%20a%20marketing%20action.
https://www.cipd.co.uk/knowledge/strategy/organisational-
development/pestle-analysis-factsheet#gref
https://www.investopedia.com/terms/s/swot.asp
https://www.twi-global.com/technical-knowledge/faqs/what-is-a-product-
life-cycle#:~:text=A%20product%20life%20cycle%20is,growth%2C
%20maturity%2C%20and%20decline.
https://www.smartinsights.com/marketing-planning/marketing-models/
use-bcg-matrix/
https://corporatefinanceinstitute.com/resources/knowledge/strategy/
ansoff-matrix/
https://www.investopedia.com/terms/n/npv.asp#:~:text=Net%20present
%20value%20(NPV)%20is,a%20projected%20investment%20or%20project.
Conclusion
In last I would like to say that if we want to start a business of restaurant in the
area like Main Market it’s not a bad idea. It will give us much profit as the
restaurant and departmental store trend in Main Market is at peak. By good
marketing strategy, proper check and balance, good administration, inexpensive
rates of deals and efficient services we can compete in the market of Main Market
and shake the market. As the following business plan is feasible and profitable we
can apply it in real time and can avail the opportunity.
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Thank you!
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