Friday 18th June 2021

Unfocused questions lead to useless

information and time wasting.

Let’s take a look at the SBA Research Questions to help focus our
questions in the questionnaires.

REMEMBER:
 The SBA research questions and the questionnaire questions are
NOT the same thing.
 The SBA research questions are very BROAD questions.
 Your questionnaire must have very specific questions.

RESEARCH QUESTIONS:

1. To identify the areas in Business X’s Accounting process that were performed using
information technology before the Covid-19 pandemic.

2. To identify areas in Business X’s Accounting process that had to incorporate information
technology over the accounting period January 2021 to June 2021 as a result of the Covid-19
pandemic.

3. To determine the benefits experienced by Business X from using information technology in its
Accounting process during the Covid-19 pandemic accounting period January 2021 to June
2021.

4. To determine the challenges encountered by Business X in using information technology in its

Accounting process during the Covid-19 pandemic accounting period January 2021 to June
2021.
Focused questions lead to useful
information and time saved.

BE SMART! …Read the textbook resources

BEFORE designing your questionnaire.

TIPS TO CREATING FOCUSSED QUESTIONNAIRES:

a) Read the SBA research questions BEFORE designing the questionnaire.
b) Read the textbook materials BEFORE designing the questionnaire.
c) EACH Questionnaire should have a title and introductory paragraph
d) Questions must be numbered
e) Questions that have clear possible answers …provide those answers in
a list for persons to tick with a space below for “Other” for them to write
additional responses.
f) A questionnaire (just like an essay) has a beginning, middle and end.
Your questions must flow in a logical order.
g) Put opinionated questions at the end of the questionnaire to avoid
putting the person in a biased mood. For example the preference
questions and the reasons for the preference should be at the end of the
questionnaire.
h) MAKE THE QUESTIONNAIRE EASY TO COMPLETE…Provide lists to tick
and space to write (type) answers. HINT: using lists now will help you
later in the SBA Data Analysis.

EVEN MORE TIPS TO CREATING FOCUSSED QUESTIONNAIRES:

a) Use “questioning words” to form a question.
b) End a question with a question mark.
c) Where you want the person to choose one answer…say so e.g. “Please
choose only ONE answer below.”
d) Where persons can choose more options (e.g. in the
advantages/disadvantages questions)…say so e.g. “You may choose
more than one option where appropriate.”
 APPENDIX 1-

OWNER OR MANAGER OR SUPERVISOR QUESTIONNAIRE

The following questions are for the purpose of collecting data on the use and impact of technology

on the accounting processes of a business. The information collected is for SBA purposes only.

Please fill out the appropriate spaces.

SUGGESTED IDEAS (& SEQUENCE) FOR QUESTIONS FROM JUNE 18TH SBA CLASS

 Take the ideas below and phrase them as questions.

 Provide a list of check box options to tick in Questions 1, 2, 4, 6, 7, 8, 9, 10, 11, and 12.
 The list of options MUST be from the textbook (SEE Google classroom) resources e.g.
areas that are computerized, benefits experienced and challenges experienced.
 Students can add more items onto tick lists, HOWEVER the basic options from the
textbook resources must be there.

1. Computerised/Manual/Both – list to tick

2. Areas that were computerised before the Covid-19 pandemic…provide a list to tick,

Other (please specify).

3. Accounting software before pandemic _____________________________________

4. Areas that were computerised because of the Covid-19 pandemic…provide a list to tick,

Other (please specify)

5. Accounting software introduced because of the pandemic ______________________

6. Areas in the Accounting process that are still being done manually……provide a list to

tick, Other (please specify)

7. Reasons for computerisation of the Accounting process during the pandemic… provide a

list to tick, Other (please specify)

8. Benefits experienced from the use of computers in the Accounting process before the

pandemic…provide a list to tick, Other (please specify)

9. Benefits experienced from the use of computers in the Accounting process during the

pandemic…provide a list to tick, Other (please specify)

10. Disadvantages/challenges experienced from the use of computers in the Accounting

process before the pandemic…provide a list to tick, Other (please specify)

11. Disadvantages/challenges experienced from the use of computers in the Accounting

process during the pandemic…provide a list to tick, Other (please specify)

12. Preference i.e. computerised, manual or both…give them list to tick

13. Reasons for preference. Give them space to write.

14. How can the business’ use of technology in the Accounting process be improved? Areas

in the Accounting process that can be improved.

THANK YOU
 NB: Appendix 2 MUST start on a new page (Insert a Page break)

APPENDIX 2-

EMPLOYEE QUESTIONNAIRE

This questionnaire is only for the purpose of collecting data on the impact of technology in the

accounting processes of a business. The information gathered is only for SBA purposes. Please

fill out the appropriate spaces.

SUGGESTED IDEAS (& SEQUENCE) FOR QUESTIONS FROM JUNE 18TH SBA CLASS

 Take the ideas below and phrase them as questions.

 Provide a list of check box options to tick in Questions 2, 3, 5, 6, 7, 8, 9 and 10.
 The list MUST be from the EMPLOYEE perspective.
 The list of options MUST be from the textbook (SEE Google classroom) resources e.g.
benefits experienced and challenges experienced.
 Students can add more items onto tick lists, HOWEVER the basic options from the
textbook resources must be there.

1. Job title; job description _______________________

2. Use of computer before pandemic…yes no tick boxes
3. Types of records used in the Accounting process…choices computerised, manual, both
4. Software that they use ________________
5. Change in the use of computers for their job during pandemic…Increase/decrease/no
change
6. Advantages experienced by you from using the computer during the pandemic…tick list
and space for Other
7. Disadvantages experienced by you from using the computer during the pandemic…tick
list and space for Other
8. Positive Impact of the Use of computers by other employees on your job… tick list and
space for Other
9. Negative Impact of the Use of computers by other employees on your job… tick list and
space for Other
10. Preference… choices computerised, manual, both
11. Reasons for preference
12. How can the business’ use of technology in the Accounting process be improved? Areas
in the Accounting process that can be improved

THANK YOU