Sheet1

Method
Problem solving

Layer process confirmation

14Q?
Management of Characteristic
Lesson Learnt
Concession
Quality management system (Process audit)
5 core tools of IATF16949

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 Sheet1

Scope
Customer complaint ( external) - belong to product team
Handling non-conformity (8D principle, NC sheet, K-T method)

CQI-8

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Sheet1

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 Sheet1

Detail

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 Sheet1

Remark

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 Competency matrix

Level
Competency Junior Mediator
1 (Has knowledge of) 2 (Has understanding of)

Process knowledge

Product knowledge

Quality mangement system

Problem solving

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 Competency matrix

Level Role
Senior Specialist Expert
Technician
3 (Can apply) 4 (Moderate/lead) 5 (Can educate and develop)

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 Competency matrix

Role Group IQC Group CQC Group IPQC

Senior Engineer/ Name: Quyet Name: Toan Name: Quoc Name: Viet Name: Le
Engineer
Expert Role: Role: Role: Role: Role:

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 Competency matrix

Group FQC Group QA/Product quality Group SQE

Name: Khoa Name: Tin Name: Đạt
Role: Role: Role:

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