BSBXTW401 Lead and facilitate a team

Lead and facilitate a team

BSBXTW401
Assessment task 3:
Knowledge questions:

Royal Greenhill Institute of Technology (RGIT)

International College

Tutor: Nitin Bhatia
Prepared By: Jair Miranda Gomez
ID: GT07108
 BSBXTW401 Lead and facilitate a team

Knowledge questions:
1. What are team lead responsibilities?

these are the main responsibilities is of a leader:

 Create an inspiring team environment with a culture of open communication
 Set clear goals for the team
 Delegate tasks and set deadlines
 Supervise daily operations
 Monitor team performance and communicate metrics
 Motivate team members
 Discover training needs and provide guidance
 Listen to the opinions of team members and resolve any problems or conflicts
 Recognize good performance and reward achievements
 Encourage creativity and risk taking
 Suggest and organize activities to encourage teamwork

2. What are the qualities of a good team leader?

 Ethics and values

For a person to be recognized as a leader, it is necessary that all their leadership is
built on a solid foundation, made up of a set of values.

 Focus
The ability of a leader to transmit the approach to each of the members of his team
will ensure that he does not lose his eyes on each of the objectives that are set.

 Communication:
The importance of good communication lies in the fact that it is not one-sided, a good
leader listens to each and every one of the members of his work team.

 The leader persuades, does not impose:

He has the ability to present his ideas in a way that the people in his charge are
infected with all his conviction and can be sure that what is presented by the leader is
the way to go.

 Commitment:
A committed leader will do everything possible to transmit that level of dedication to
each of the members of his team, thus ensuring that each of them work together with
a single objective, to achieve all the goals.

 Emotional Intelligence:
The ability to manage your emotions and to help your team members to develop
them is of great help in the achievement of projects.

 You know you should delegate:

By delegating functions, the professional and personal development of team
members is encouraged. Contributing, not only to their own growth as a leader, but
also to the evolution of the organization
 BSBXTW401 Lead and facilitate a team

3. How would you communicate common team objectives and responsibilities to

team members?
Correctly assigning roles in a work team is the first step to ensure that the human
group that has been entrusted with a joint mission can achieve success. The
selection of the people who will make up a team with certain objectives must be
made taking into account:

 knowledge.
 experience.
 potential

4. What is the importance of communication and collaboration between team

members?

 The importance of communication in work teams

In order to communicate effectively, it is necessary to learn to listen to others from
their reality and not from ours. For this, we need to develop critical thinking that will
become the tool to understand the message that others want to convey, taking into
account who they are and thus being able to analyse and evaluate what has been
said with a broader perspective.

 Collaboration in the workplace

Collaboration is said to take place when two individuals or a group work together to
achieve a common goal, sharing ideas and skills. This can happen on both traditional
and virtual computers. With advances in technology, cloud-based programs for file
sharing and communication have become widespread

5. What are your preferred methods of communication with team members?

Provide reasons.

Technology channels are undoubtedly the widest and most varied channel. They
have opened a panorama of possibilities in the internal communication of
organizations, optimizing it and making it more effective and functional.

 The email
This communication channel is the most used medium in organizational
communication, since although it seems that sending and receiving emails is its only
function, currently emails have exploited their possibilities. You can manage and
receive tasks,

 The Intranet
It is a channel that usually brings together many others with different functions, it is
one of the most used tools for business communication, since it generates in users a
feeling of corporate belonging, which makes it work as a motivator.

 Corporate Social Networks

Internal chats, groups, instant messages or any corporate social network, allows you
to speed up the transfer of information between colleagues or specific work groups.
More and more companies use these means, since communication between the
organization and employees is more flexible, immediate and continuous.
 BSBXTW401 Lead and facilitate a team

 Videoconferences
In companies where their employees are distributed nationally or internationally,
direct communication is very necessary, this tool facilitates communication between
teams that work remotely. It can also be used for exhibitions, conferences, meetings
or video calls with clients, this will generate greater clarity and assertiveness in
internal and external communication.

 Business Magazine or Blog

This channel is one of the most versatile and friendly with employees, it is an
excellent way to communicate within the company, since it can be adapted to the
sections or content that one wishes. The quality of each of the contents and the
possibility of feedback is essential with this medium.
It is generally used to communicate

6. Discuss strategies to hold team members accountable for their roles and
responsibilities.

It consists of a concept that includes the specific tasks to be carried out in a work
environment in order to ensure the productivity and results of the rest of the team.
can be classified into three groups
Action role: it is the person who prompts and completes a task.
Social role: the person in charge of coordinating the team and investigating the
resources.
Mental role: the expert and brain of the operation

Brain
One of the most important work roles, the creative is in charge of providing creativity
and potential, although communication skills resist.

Evaluator monitor
He is the judge, the person who is in charge of bringing logic and coherence to the
work and team. A necessary work role despite your lack of initiative.

Coordinator
This role is mainly focused on meeting the objectives of the company through the
correct motivation and management of its human team.

Resource researcher
It is about the person who contributes new knowledge extracted after arduous
research within a company.

7. Explain some metrics to measure team member performance against agreed

work plans.

Metrics are used to measure performance and evaluate the success of the site in
achieving a goal or objective. The best performance metrics are those that are
related to a specific result and ideally, they are related to social performance
 BSBXTW401 Lead and facilitate a team

objectives. Metrics can include measures of inputs, outputs, results, and the impact
of a process

Milestones: interim indicators of the progress made towards an outcome or result.

These can consist of measures of the progress made with respect to inputs, outputs,
results and impacts of a process, and are often related to a timeline.

Performance metrics: action execution indicators that can lead to a result.

Performance metrics are often used to monitor and evaluate the status of a process

Metrics of inputs, outputs and results in relation to the controls of impacts and
social and human rights risks

Feedback metrics based on community perception surveys used to assess the

results of mitigation measures

8. Discuss importance of timely and constructive feedback.

The nature of the feedback, is something positive since it indicates the strengths of a
person or business, but also those that can be improved.
Each organization defines its own style of feedback; however, it is essential to follow
some basic rules.

Basic rules of positive feedback

 Avoid generalizations
 Make sure everyone participates in the process
 Assert in the day to day
 Attention with language
 Appeal to reason and not to emotion

9. Explain ethical and legal, regulatory and organisational responsibilities of a

team member in a typical ICT organisation.

When using information and communication technologies, people who use these
technologies must do so without harming others or causing them any inconvenience.
We will focus mainly on the use of the image as we are increasingly exposed to the
fraudulent use of images. We must also take into account the creation of a culture
linked to the use of free software. We briefly review some terms:

Cybercrime:
It is when a criminal, user of a computer device takes advantage of the Internet and
the networks in our society.

Legal aspects:
Computer programs are protected like a literary work such as books, magazines, etc.

Copyright:
It is the property right and you get it when you create some literary work or some
software.
 BSBXTW401 Lead and facilitate a team

Illegal copying of programs:

When a user of a computerized device copies "software" or computer program is
committing a theft, the unauthorized copy is illegal because it has not been
authorized because it is protected by copyright, this is a form of crime.

Piracy:
Computer hacking is being on a PC for a long time making unauthorized use of
networked computer systems. The fraudulent distribution of software or content that
is subject to copyright is also considered piracy.

10. How would you allocate tasks to team members based on staff expertise or
development potential and provide appropriate instructions?

Roles in a work team is the first step to ensure that the human group that has been
entrusted with a joint mission can achieve success. The selection of the people who
will make up a team with certain objectives must be made taking into account:

Your knowledge.
Your experience.
Your potential.