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  • Naukri SumithraR (5y 0m)

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    Daniel
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    Sumithra R is seeking a role that allows her to utilize her skills in a professional environment and stay up-to-date with the latest technologies. She has over 5 years of experience in roles such as MIS Executive, Back End Operations, and currently as Senior Executive of Process Excellence. Her skills include managing projects, producing analytical reports, and database expertise. She is proficient in Microsoft Office and has strong communication, multi-tasking, and problem-solving abilities. Sumithra holds a BCA degree and is looking to contribute her dedication and hard work.

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    Sumithra R is seeking a role that allows her to utilize her skills in a professional environment and stay up-to-date with the latest technologies. She has over 5 years of experience in roles such as MIS Executive, Back End Operations, and currently as Senior Executive of Process Excellence. Her skills include managing projects, producing analytical reports, and database expertise. She is proficient in Microsoft Office and has strong communication, multi-tasking, and problem-solving abilities. Sumithra holds a BCA degree and is looking to contribute her dedication and hard work.

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    11 views3 pages

    Naukri SumithraR (5y 0m)

    Uploaded by

    Daniel
    Sumithra R is seeking a role that allows her to utilize her skills in a professional environment and stay up-to-date with the latest technologies. She has over 5 years of experience in roles such as MIS Executive, Back End Operations, and currently as Senior Executive of Process Excellence. Her skills include managing projects, producing analytical reports, and database expertise. She is proficient in Microsoft Office and has strong communication, multi-tasking, and problem-solving abilities. Sumithra holds a BCA degree and is looking to contribute her dedication and hard work.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    SUMITHRA R CAREER OBJECTIVE:

    Mobile: 8680084270 To improve and utilize my skill in a professional environment by being in


    touch with latest technologies and different working areas to provide the
    Email: sumithra8497@gmail.com valuable contribution towards the growth and development of the
    organization

    COMPUTER SKILLS
    SKILL HIGHLIGHTS:
     Windows XP, Windows 2007

     MS – Offices 2013,Excel,
    PowerPoint Managing Project End to End
    Analytical Management internal CRM
    Reports management
    LANGUAGES KNOWN Produce
    high level
    Data Base reports,
     English
    Expert including
    dashboards
     Tamil

    PROFESSIONAL EXPERIENCE:
    CAREER ACHIEVEMENTS
     Armsoft Tech Pvt Ltd:
     Performance Excellence Award in
    Armsoft Tech Private Limited - Sr Executive Process Excellence since Dec 2021 till date

     Two Times BEST MIS AWARD in -MIS executive since June 2018 till Dec 2021
    Armsoft Tech Private Limited
    -Back end operation since May 2017 till June 2018
    PERSONAL COMPETENCIES KEY RESPONSIBILITIES
    Work effectively with larger Sr Executive Process Excellence
    groups - Propensity To Pay – Basis the payment history, customer’s pulse is identified;
    Hence with the help of standard logics that are applicable basis the line of
    Committed to deadlines and business allocation strategy is derived in this project
    schedules excellence

    Honest, sincere and also a hard OTHER ACTIVITIES:


    worker
    - Program wise deep analysis are being made for process improvisation
    - Tracking & publishing the monthly billing for all the programs
    - Daily basis billing tracker are being made for month end projection of overall
    resolution %
    - Data management and projection basis the business requirement
    TOOLS USED
    MIS EXECUTIVE:
    Dialer-convex CRM & Armsoft. Air
    CRM - Daily and Monthly generation of MIS dashboard, analysis the cases in excel sheet

    Microsoft Office Applications - Completing Adhoc requests & analysis based on client requirement

    - Internal & External business data being maintained

    - Data allocation management basis the client requirement

    - Preparation of Billing reports

    - Quality checking of data & reports that are being shared externally to clients
    STRENGTH BACK END OPERATION

    Able to work independently - Responsible for assisting new and returning customers for their queries &
    complaints about credit card & loan accounts
    Willingness to learn new
    technology - KYC & document verification for customers

    Multi-tasking in terms of reports - Responsible for promoting company products and services. Our calls were
    and data management monitored for quality assurance

    - Form filling for new credit card & loan applications of New To Bank
    customers

    EDUCATIONAL QUALIFICATION

    PERSONAL DETAILS Course Year Of Passing Name Of School/Institution Marks %


    BCA 2017 Annai Velankani’s, Chennai 75%
    • Date of birth: 8th Apr 1997
    Government Girls Higher
    H.L.S.C 2014 Secondary School, Chennai 65%
    • Gender: Female
    Government Girls Higher
    • Marital Status: Single S.S.L.C 2012 Secondary School, Chennai 80%

    DECLARATION:

    I hereby declare that all the information given above are true to the best of my
    knowledge. I also assure to contribute my complete dedication and hard work towards
    our organization if I am given an opportunity.

    SUMITHRA R

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