Saikumar Vakkalagaddi

Transaction Processor-1
A 2 year experienced candidate in the operations sector in health claims for US clients.

saik877@gmail.com +91-9100322660 Visakhapatnam, India

WORK EXPERIENCE SKILLS

Transaction Processor-1 ● Software course : Mat lab, Ms office, Ms excel
Conduent business process services LLP
12/2018 - Present, Visakhapatnam ● Operating Systems : Windows 10
Achievements/Tasks
Receives, processes, and ensures document classification
and elements are completed and transmitted to clients.
Classifies documents based on contract requirements. ACHIEVEMENTS
Provide client with appropriate standard information
requested. • Got Appreciation mails from the operational
managers and Team leads for being TOP PERFORMER
Obtain all necessary information to update information of the LOB for 4 successive weeks.
requested from client.
Could also require outbound correspondence from the client Best employee of the quarter in the year 2020
to be processed.Receives documents from both electronic
and hard copy form for processing.
Received kudos by the whole team and manager for
Sorts, images, documents, files, and archives by form higher productivity every month
type.Identifies documents and their purpose; creating a
database of information. • Handling role of Event Manager and to be a part grand
Captures information based on client requirements.Verifies success in College Events
data from automated data extraction tools.
Ensures transmission of processed data to appropriate next
level.
LANGUAGES
Executes routine outbound call center activities concerning
the business products/services, using a standard script and ENGLISH TELUGU
established guidelines and under supervision, in order to Professional Working Proficiency Native or Bilingual Proficiency
meet SLAsApply data entry procedure and process for first
level problem determination to verify and obtain
information requested by the client.
INTERESTS
Understands when to seek help and/or escalate to a more
senior role. Travelling Volunteering and community involvement

Listening to music
EDUCATION
B.TECH
swamy vivekananda engineering college,
bobbili
09/2014 - 05/2017, Percentage 70.5%
EEE
MATLAB

DIPLOMA
SHIRIDI SAI DIPLOMA & TECH
06/2011 - 05/2014, Percentage 87.5%

S.S.C.
LIONS ENGLISH MEDIUM SCHHOL
06/2010 - 03/2011, Percentage 80.5%