depend on weather conditions? Imagine a world where severe and harsh weather conditions could not hinder your product’s availability. CCAFS is working to develop weather index-based insurance schemes that help secure farmers’ livelihoods and give them the capacity to invest in climate-smart technologies, thereby helping to secure the world’s food supply. WHAT IF Your customers could not read? 14% of the world’s population is still illiterate, and only 20% speaks English. Keeping that in mind, Mercedes-Benz and Thai Health Foundation have created the ‘Universal Language of Pain,’ transcending the borders of language and helping doctors identify pain and diagnose every known illness without using verbal language. Each pain symbol is designed based on instinctive shapes and forms that are instantly relatable to everyone. WHAT IF Your customers did not have access to electricity? Electricity is just one way to bring people light, but it’s not the only one. For example, GravityLight’s innovative lighting device is bringing clean, safe, affordable light to families without electricity. Shell is collaborating with this unique start-up to help change lives in Kenya and around the world. WHAT IF You could piggyback on existing networks to offer something new? Imagine if you did not need to invest in infrastructure to supply your new products. ColaLife is piggybacking on Coca-Cola’s distribution system to bring life-saving medicine to the places, like Zambia, that need it most. WHAT IF Your customers had no bank account? Imagine if your revenue streams could not be realized via ordinary bank accounts. BIMA, an insurance company, has partnered with Tigo Honduras, the largest mobile operator in the country, to supply groundbreaking micro- insurance products that are tailored to Tigo subscribers, are mobile-delivered, and are paid through mobile money. WHAT IF Your customers had no fixed address? Imagine that you could not use fixed and known addresses to reach your customers. For example, MSF had to deliver aid in Lubumbashi, a city in the Democratic Republic of Congo that is home to 1.5 million residents and where addresses were not available. The solution was to partner with the American and British Red Cross, and the Humanitarian OpenStreetMap Team, to create the Missing Maps Project, crowd-sourced mapping that can be done by anyone with a laptop, anywhere. WHAT IF You could access a market with no banking facilities? Imagine reaching the most remote areas of the world with no facilities for financial products by using a mobile phone. The company myAGRO sells packages of seeds and fertilizers using a mobile layaway system that allows customers to pay little by little in advance. myAGRO relies heavily on full-time staff (equipped with smartphones) to register customers and mobilize layaway payments through regular mobile phones. WHAT IF You could ship to where no transport infrastructure is provided? Imagine shipping to a very isolated area of the world inaccessible by any land-based mode of transportation. Zipline operates the world’s only drone delivery system at national scale to send urgent medicines, such as blood and vaccines, to those in need – no matter where they live. WHAT IF Your family lived far from its main income holder? New work opportunities in cities are increasingly attracting rural youth, drawing them away from agriculture. The money they send back to their smallholder families can help to drive on-farm investments and cope with shocks. Armet Microfinance and CGAP designed new digital remittance products that allow Cambodian migrant workers in the city and their parents on the farm to open linked savings accounts. WHAT IF You could integrate marginalized groups into the labor market? Think of maximizing the number of employees in your company by considering… neurodiversity! Indeed, neurodiversity can be a huge advantage for companies, yet people on the spectrum have often been marginalized. Now, some firms are specifically seeking them out. One example is Auticon, an award-winning IT business that employs IT consultants with Asperger’s syndrome to check code. WHAT IF Your customers’ lives were conditioned by traditional beliefs? In Nepal, ‘Chhaupadi’ is a hundred- year-old practice dictating that menstruating women have to be isolated in so-called ‘Red Huts’ to prevent destruction and death to their family. But during this forced isolation, it’s not unusual that women die from snake bites, smoke inhalation, or fire. In the Dadeldhura district, local government economic support is now denied to families who keep their daughters out of school during menstruation, and ‘Chhaupadi’ is now punishable with a 3,000 rupee ($40) fine. WHAT IF Your business aim was to create jobs and deliver capabilities? Saraman is a start-up that produces affordable, earthquake-proof, pre- fabricated steel structures for houses, schools, and hospitals in Iran. Saraman trains young graduates to later implement their construction practices. The company has 12 permanent employees and more than 60 workers on construction sites, with other jobs being created for the lower-income communities that engage in the construction projects. While creating jobs, Saraman delivers capabilities and grows its business. WHAT IF Your goal was to create a collaborative ecosystem? For many of India’s rural poor, selling milk is essential to their income. Amul Dairy has organized almost 2.8 million dairy farmers into an integrated system that brings more than 10 million liters of milk to market daily. Amul has transformed the milk value chain by organizing farmers and creating an efficient handling and marketing system. Milk is collected no more than 10 miles from the farmer using an automated computerized collection system that speeds up weighing, quality testing, and payment processing. WHAT IF Your market had no access to schools? In 2007, Opportunity International, an international NPO micro-finance institution, launched its Microschools of Opportunity program. It provides loans to teachers who open schools in poor neighborhoods where children, especially girls, would otherwise lack education. ‘Microschools’ enroll about 200 students. By July 2008, they operated in 50 neighborhoods and towns in Ghana and 9 locations in Malawi. ‘Microschools’ are now expanding their pilot project to Asia and other countries in Africa. WHAT IF Your business supported the employment of minorities? Denmor Garments, Inc. is a Guyana- based private company with 98% of its employees being women from poor rural communities. The company spends $250,000 annually on training and provides benefits, such as free transportation to work. Denmor invites experts to speak to the women on issues such as domestic violence and child support. Paid time away from work is provided for these sessions. These high labor standards improve workforce productivity and make the company’s products more attractive to foreign customers. WHAT IF Migration was not ‘the’ solution? Hathay Bunano Proshikhan Samity produces children’s toys and clothes by working with around 3,500 poor local women artisans from rural villages. Its products are marketed through wholesale and retail buyers in the EU, USA, and Australia. Payment, while made on a product basis, is in general estimated at Tk 10 per hour (about $0.14). This is much more attractive than the Tk 3 that rural- handicrafts typically earn. Thanks to this attractive income, women no longer have to migrate to urban areas to find work. Moreover, their economic independence has helped to lower early marriage rates. WHAT IF Your products could save people’s lives? Diarrhea remains the second leading cause of death among children, with about half of these deaths occurring in South Asia and Africa. Amanz Abantu was set up in 1997, and since then, it has been providing water supply and sanitation to peri-urban and rural communities in the Eastern Cape, through infrastructure that meets international quality standards. Each household gets 25L of water for free from the State. Additionally, individuals can buy water using pre-paid smartcards. Amanz Abantu has already provided access to clean water at low cost to 2.5 million people. WHAT IF You could combat desertification with your business? In 2000, Huatai Paper Company, Ltd., launched a new strategy to substitute wood pulp for straw pulp. Mobilizing local farmers to plant fast-growing trees. Farmers get support through technology, education, and irrigation. The trees were planted on salinated land, helping to combat further desertification and contributing to carbon-dioxide absorption. Meanwhile, Huatai has grown its newsprint business while reducing its environmental impact and minimizing the risk from volatile import prices for pulp. WHAT IF Your customer didn’t have access to healthcare services? Refrigerators, lamps, and stoves enable vital health services, including vaccinations, and they need fuel to operate. Rural health centers operated by the Mozambique Ministry of Health have relied in the past on dangerous and inefficient kerosene. In 2002, Seattle-based VillageReach and its local partner, Mozambique Foundation for Community Development (FDC), established VidaGas to provide rural health centers with safer propane services. A pilot was launched and a micro-lending scheme was developed to ensure affordability. WHAT IF Your ROI depended on your employees’ health conditions? The Health Enables Returns (HERproject) is a multi-company initiative run by BSR and supported by the Levi Strauss Foundation and the Swedish International Development Cooperation Agency. HERproject raises awareness of women’s health issues. In a factory in Karachi, HERproject has reduced absenteeism by 11%, thanks to education about menstrual hygiene and provision of sanitary napkins in the factory clinic at a subsidized cost. WHAT IF You created your product to avoid a law built on questionable ethics? US skincare brand Ceramiracle has launched stockless pop-up stores to avoid China’s mandatory animal testing laws. Customers can try the products at the pop-up stores in China, but to buy them, they need to scan a QR code that orders the product from a warehouse in a free trade zone in China or Singapore. WHAT IF Your company was honest about what they were selling? Honest is a company that wants to support ethical consumerism by providing safe household products. They ensure that you don’t have to choose between what works and what’s good for you. They support R&D that focuses on finding new ways to maximize the use of renewable resources, like plant-derived ingredients and recycled materials. WHAT IF Your company used a one-for-one business model? TOMS Shoes’ gives one pair of shoes to kids in developing countries for each pair of shoes sold. Based on the success of this one-for-one business model, other companies began to follow it.
Warby Parker donates eyeglasses to
people in need, while companies like Soapbox Soaps and Two Degrees Food employ the model to help with poor hygiene and hunger. WHAT IF Your company could employ accessible resource to perform humanitarian work? SAVE volunteering was established in 2006 in Cape Town, South Africa. With the assistance of volunteers, they develop and provide effective programs to local communities, pre-schools, and schools to assist with educational programs, youth development, sports, and skills development that will enable young people to rise above the vicious circle of poverty. WHAT IF Your business could have a positive environmental impact? Interface makes carpeting for commercial buildings. All of their products are carbon neutral across the entire product lifecycle. Thanks to their efforts, they’ve redesigned the entire manufacturing process to make it circular and less wasteful. One of their products uses discarded fishing nets and collaborates with fishermen from poor rural communities. These fisherman recover the ghost nets that are polluting their oceans and indiscriminately killing sea life, therefore helping conserve and sustainably use the ocean. WHAT IF You did not need energy to safely store vaccines and other drugs? Nova Laboratories Ltd. has developed innovative vaccine stabilization technologies inspired by nature.
Some plants, animals, and bacteria are
able to survive in a dehydrated form for hundreds of years. They do this using a process called anhydrobiosis. Mimicking this strategy enables a cost- effective and simple way of making vaccines and other pharmaceutical products stable for long-term storage, eliminating the need for refrigeration. WHAT IF You could locate your customers in a simpler way? What3words is a simple way to talk about location. They have divided the world into a grid of 3m x 3m squares and assigned each one a unique, 3-word address. This means anyone can accurately find any location and share it more quickly, easily, and with less ambiguity than using any other system. The service can be used via their free mobile app or online map. It can also be built into any other app, platform, or website with just a few lines of code. UK Emergency Services rolls out what3words in control rooms to save resources, time, and lives. WHAT IF You needed to be rescued during a humanitarian catastrophe? UN-ASIGN Crowd is a free application used by the humanitarian community to facilitate the collection of photos, assessments, and geo-located text messaging in the field. It is specifically designed to work over low bandwidth connections, reducing bandwidth consumption by close to 90%. Photos appear in real time as long as the volunteer has a GSM or Internet connection; otherwise, they are stored and uploaded when connectivity is restored. WHAT IF You could leverage refugee talent to partner with them? Under the Global Compact on Refugees, refugees are now active participants in the economies and communities where they reside. Pearson’s Every Child Learning partnership with Save the Children aims to improve the learning outcomes and wellbeing of refugee and local Jordanian children using gamification. As part of the partnership, Pearson has collaborated with refugee and Jordanian children to design Space Hero (Batl Al Fada’a), a fun and engaging learning app to strengthen the math skills of children aged 9-12. WHAT IF Your business did not need international aid but… a local market? Many current aid strategies risk undermining, rather than supporting, local markets’ capacity to support refugees. Instead of traditional humanitarian aid models that give away supplies and services such as food and materials, Mercy Corps is trying to build up local market systems to meet these needs. For example, it is using cash-based assistance and matching local businesses’ needs with refugee skills so that earned income channels back into local markets.