Professional Documents
Culture Documents
Final Artifact
Joanna. Guerrero
reckless disregard for responsibilities, and dishonesty were the critical traits shown by Stumpf in
this situation. According to Aristotle, the behaviors Stumpf displayed in this scenario are
examples of vices because they illustrate what is lacking in virtue. In this case, the team's leader
overworked them to the point of fatigue to get them to steal from customers and make money
from their dishonesty. Crime is unacceptable because corruption hurts the bank, its customers,
and its staff. When executives advertise themselves as having leadership qualities that violate
ethical standards, they behave in an unprofessional manner and damage their reputations. When
employees disobeyed, the leadership mandate failed to uphold the ethical principles of justice
since it dismissed people for refusing to participate in unethical behavior and failure to
demonstrate moral virtue. A great leader is responsible for instituting ethically sound processes
and showing what must be done to ensure that work is carried out accurately.
Stumpf should have applied the rational decision-making model to make better decisions;
it would have been more suitable for him to use this model. The rational decision-making model
outlines a sequence of processes that decision-makers need to consider achieving the highest
possible success with the results of their deliberations. If decision-makers want to achieve the
highest possible success with the results of their reviews, then they should follow this model.
Instead, Stumpf made unethical judgments, which resulted in a significant amount of revenue
penalties owing to his irresponsible and unethical conduct. Stumpf's actions produced several
ethical violations. If Stumpf's objective was to increase the total amount of money he made, he
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should have thought more seriously about using a method based on logical decision-making. In
addition, using this decision-making model would have provided Stumpf with a positive picture
of his leadership abilities in controlling the rise in supremacy inside the firm.
The leadership at Stumpf has been suffering from a lack of direction; consequently, they
have lost sight of the organization's most important goal and purpose. Stumpf's leadership style
was not only unethical but also forceful, and it had a manner that was unreachable to others; as a
result, his career was cut short, and he now has a negative reputation in the business world. In
Starbucks' case, Johnson demonstrated to be a great leader, was held responsible for behaviors
that lacked professionalism, and then proceeded to take steps to address the issue. Johnson never
considers a problem a diversion; instead, he sees it as a strategic facilitator for continual progress
and possibilities that were not previously visible. As a result of their accommodating approach,
Starbucks had developed into a community gathering spot; it had become a location where
anybody could sit without being compelled to make a purchase. (University, n.d.).
If I were the CEO of Wells Fargo, I would make it a point to treat all workers with
encourage the development of a culture where the goals and values of the company's employees
align with those of the organization. As a leader, I would serve as an example to my team, be
sensitive to any issues of any kind, strive to reduce workers' stress by putting myself in their
shoes, and collaborate with them. I would also be accessible for employee and client
interventions for any queries. Allowing workers to attend seminars and get training helps them
comprehend many ethical issues. Developing a robust code of conduct will attract and retain
personnel who exhibit ethical behavior, improving the corporate culture and the bottom line.
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A leader must know all the duties that come with the job and how important they are to
the company's success. Making an atmosphere where workers may comprehend their tasks and
carry them out ethically is one of one's roles. For instance, one method for establishing a social
network at Wells Fargo to inspire employees to behave ethically would be to set up an online
networking group in which workers could access the most recent Wells Fargo information and
tasks while focusing on motivation and the reasons why ethical behavior is essential to all
businesses. I would post motivational quotations about life and how acting ethically may open
compensation system based heavily on bonuses were all factors that contributed to the corrupt
sales practices in this instance. Sometimes it is challenging to make ethical decisions, and even
for people motivated to behave decently, the moral repercussions of their actions may not be
immediately apparent to them. Employees typically turn to essential persons, role models, and
supervisors for direction on how to act at work. Research has unfortunately shown that
individuals tend to follow leaders or other authoritative figures even when doing so might put
others in danger in situations like these. (" Role Ethics and national culture," 2017). Even though
unethical activity like this might sometimes occur when leaders fail to comply with their
leadership roles, I must disagree with some employees' unethical actions. Even if the pressure at
work is exceedingly high, one ought to be able to tell the difference between what is wrong and
what is right if one is a reasonable person. They should also assess whether the behavior they
choose to participate in will enable them to be as effective as possible in their desired job. The
results of the experiment conducted by Milgram reveal how people may obey authority and
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follow directions. In this scenario, people engaged in unethical activity yet were still rewarded
for it, whereas those employees who refused to engage in such behavior quit their jobs since they
References
Organizational Behavior. (2017, January 4). The role of ethics and national culture. Retrieved
role-of-ethics-and-national-culture/
University, S. C. (n.d.). The CEO of Starbucks and the practice of ethical leadership. Markkula
Center for Applied Ethics. Retrieved June 29, 2022, from https://www.scu.edu/leadership-
ethics/resources/the-ceo-of-starbucks-and-the-practice-of-ethical-leadership/