Professional Documents
Culture Documents
Project Managment
Batch No 03
Declaration
I certify that the attached material is my original work. No other person’s work or ideas
have been used without acknowledgement. Except where I have clearly stated that I have
used some of this material elsewhere, I have not presented it for examination / assessment
in any other course or unit at this or any other institution
Signature Date 11/04/2022
Result (Assessor use only)
Strengths
Weaknesses
Comments by the IV
Date
Name & Signature of the IV:
:
1. Introduction ............................................................................................................................. 1
2. Methodology ............................................................................................................................ 2
3. Leadership and Personality reflection of the selected Project Managers. ............................... 2
4. Project Manager Evaluation Summary .................................................................................... 9
5. Recommendations for Each Project Manager ....................................................................... 11
References .................................................................................................................................... 12
List of Tables
In this report, I will discuss the leadership style of two different project manager and their
leadership traits and characteristics. To achieve that objective, I have selected two project
managers from IT Sector who worked for two different Organizations.
Mr. Anusha who worked in a leading IT company in Sri Lanka and has more than 15 years of work
experience in the IT sector and has an overall 5-year work experience in Project Management. He
is currently involved in a support project which involves less than 10 team members.
Ms. Nilupa worked as a Project Manager in a leading SAP solution provider in Sri Lanka. She also
has more than 15-years of work experience and 5-year work experience in Project Management.
Her project is related to SAP solutions development and her team includes 25- 100 members.
1
2. Methodology
To conduct this research, I have used two methods interview and Google form. I have shared the
Google form with selected project managers. I have selected as IT sector for this research these
selected project managers from different companies.
After collecting data from Google Form, I arranged interviews with these two Project Managers
and discussed their project management and leadership styles further.
In this section, I am reflecting and evaluating gathered data and information into different
attributes and frameworks
• Leadership Styles
Attributes PM Nilupa
Vision Her vision is to be the leader in the SAP solution in Sri Lanka and she drives her
team innovatively to achieve that purpose long term as well short-term.
She is communicating her vision to the team effectively and she is cultivating the
purpose of the project for the team.
Communication Skill She has good communication skills with her team and she can get her team's
attention using her communication skill. She always inspiring and motivates her
team and her team is always willing to follow her to achieve her goals and
vision.
Ability to inspire Trust She inspired her project vision and goals with her team and she was always willing
to take suggestions. She achieves her honesty and trustworthiness by her team by
actively engaging with her team. Also, she acknowledges her team members when
they achieve the project goal or milestone, and she is willing to take responsibility
when a team member fails to deliver against expectations. Therefore her team
members have trust in her and are willing to take a risks.
Ability to Empower She always encourages her team member to achieve their organizational and
personal goals. And she evaluates her team's skills and provides them with
training and resources to build their capabilities. Also, she identifies her team
2
member achievement and capabilities and she empowers them for their
achievements.
Energy and Action She always actively works with her team, and she gives her support to the team.
Orientation She is willing to take a risk for the team and she always shows her intense eager
enjoyment of the project.
Emotional She has allocated a timeslot for each team member to have a one-to-one
Expressiveness and discussion once a month and get feedback from them. She handles her feeling
Warmth professionally and expresses them openly when needed, and she creates a
positive and informative working environment to work. She always talks about
her team member's problems with them personally and she supports them to
overcome their problems.
Willing to take She is willing to take a risk for her project without considering her benefits.
Personal Risk When it comes to an obstacle or risk-taking scenario, she evaluates the risk in
terms of project and organization capabilities and vision appropriately and makes
the right decision that benefits her team members, the project, and the company.
Use of She always thinks big picture and the out of the box. She always talks with her
Unconventional team members get and their feedback before she takes a decision, and she gets
Strategies radical decisions when needed.
Self-Promoting She is willing to take responsibility for her action and decision as well as the
Personality results. Also, she is actively participating to the project decision-making process.
As well as she can influence her colleague and team members. She is committed
to her work and project. She is always finding opportunities to gain her career
development and reach out to others for insights when required.
Capable in Crisis She always identifies the risk and evaluates the risk. When managing the project,
she always creates a BCP plan to mitigate the risk. She communicated with the
project team and identified the risk earlier, which helps her to mitigate the risk
without damaging the business. When in crisis she applies the BCP plan and
actively monitors the BCP plan.
3
Table 2 Leadership Characteristics of PM Anusha
Attributes PM Anusha
Vision His vision is to achieve project goals on time. He is setting goals for his team,
and he drives them to achieve the goals successfully.
Communication Skill He directly communicates the goal expectation and details to the team members
and he is always transparent with the work. He monitors the progress of the goal
and he appreciates the team member when they achieve the goal.
Ability to inspire Trust He is always thinking inside the scope, rules, and regulations and he is not always
willing to take responsibility for the failure of the team members. He was always
inspired to work in scope and follow the process.
Ability to Empower He is always focusing on achieving the goal and he helps to develop team
members' confidence to perform the goal. He always led by example to achieve
the goal. When a team member achieves a goal, he rewards the team member
and if he/she fails a task he gives a penalty. Also, he provides the resources to
team members to improve their skills to achieve the assigned goals.
Energy and Action He always focuses on the goal of the project; he identifies the goals and
Orientation recognizes the importance and responsibilities of the project and makes a plan to
achieve that goal.
Emotional He has positive thoughts about his team. He rewards team members who are
Expressiveness and self-motivated and complete the given goal on time, he does not reward the
Warmth member who works in self-interest or self-benefits. He also gives penalties who
are not following the process and do not complete the goal within the estimated
timeline.
Willing to take He always directed his team on the right process to achieve the project. He is not
Personal Risk always taking a personal risk, and he is willing to take responsibility for his team
members' failure only if they have followed the process
Use of He is a responsive project manager and always follows conventional strategies.
Unconventional He always thinks inside the box and always follows company structure and
Strategies policies. He is not a radical thinker and always follows the traditional decision-
making process.
Self-Promoting He is not involved to company politics, and he is doing his job without making
Personality any radical events. He promotes the task process, rules, and regulations. He
always influences others to complete the task and do the job.
4
Capable in Crisis He is a directive and reactionary project manager. He is always monitoring his
team's projects progress and always has supervision of the goal and the project.
He always tries to eliminate confusion. He thinks crisis as a problem and threat
to the project, so he always tries to manage the crisis without a threat to the
business continuity.
There are multiple leadership traits they have possessing among them I have identified the three
most important leadership traits both project managers are possessing. Project Manager Nilupa
possesses three important leadership traits. She has a good influence skill that can help her motivate
her team and follow them to her vision. She also has good communication skills that can help her
to communicate with the team better and also helps her to clearly deliver her vision to the team.
She is having the good intellectual capability to plan and design the project and execute the project
to success. Also, she is having good negotiating skills which help her to negotiate with
stakeholders.
Project Manager Anusha also has good communication skills that help him build a good
relationship with his team. His clear communication ability helps him explain his goals and
expectation to the team. Also, he can handle stress better, when in a crisis he identifies Strengths,
Weaknesses, Threats, and Opportunities and use them optimistically. His stress handling ability
helps him to drive the project through crisis effortlessly. Project Manager Anusha always follows
the process. So, he can make a decision through the process. Within the process, he always plans
his project resources, and the skills and his ability to fit in the process help him to drive project to
the success.
5
• The personality trait of the selected Project Managers
6
Surgency PM Nilupa has an extrovert He is an introverted character. He
personality. She is very energetically always prefers to listen to others rather
socialized with her team members, than needing to be heard. He does not
and she is an excitement seeker. Also, always prefer center of attention and but
she is like to be the center of he always stands with his team when
excitement. needed.
7
team member allocation effectively
and optimistically
Inspirational She is a visionary leader. She always He is a directive leader, but he always
inspires her team to succeed, and she inspired his team to achieve their given
always tries to build an environment task.
to achieve excellence with innovative
and creative solutions.
Supportive She is a supportive leader and she He always supports his team to achieve
always supports her team to achieve their task, goal, and personal
their goals, project, and personal development. He treats his team with
growth. She treats her team with dignity and respect. During Corona
dignity and respect. When in a crisis Pandemic he helps his team members to
like Corona Pandemic she helps her manage their work.
team members and their families.
Responsible She is a responsible team leader and He is always responsible for his project.
the team has trust in her. She is He also has individual, organizational,
always responsible for her team and social responsibilities to be
members' actions. She has a vast accountable. He is willing to take
responsibility list and mainly she has responsibility for his team members'
individual, organizational, and social failure only if they have followed the
responsibilities. process
8
4. Project Manager Evaluation Summary
According to the gathered data through the Google Form and interview in this section, I have
summarized the selected project managers' leadership traits and styles evaluation. As per the
gathered data Project Manager Nilupa’s characteristics are more likely to the Transformational
Leadership Type and Project Manager Anusha has both Transformational and Transactional
Characteristics but more into the Transactional characteristics. Both Transactional and
Transformational Leaderships have pros and cons to the project's effectiveness.
PM Nilupa has the quality to listen to new ideas. Her open mindset helps her team to provide more
innovative solutions to the clients. And she is always willing to take responsibility for her work
and her team obligations. Therefore, her team has faith in her and they do not fear taking risks.
Also, PM Nilupa most of the time thinks out of the box she is willing to take risks and radical
decisions. From the project perspective, radical decisions can be risky. Therefore, project
uncertainty can be increased due to the out of box thinking pattern and radical decisions.
PM Anusha always follows the process. Therefore, his project has less risk. Also, he always drives
his team complete their tasks on time and monitors them thoroughly. Also, he listens to his team
members’ ideas, but he only processes them if they follow the existing process. He rarely thinks
out of the box and he does not prefer the radical changes, but he always thoroughly plans his
projects and drives them to the extra success. His inside box thinking pattern and not preferring
the radical changes can demotivate his team members and therefore, his team can leave the project
since there is the lack of excitement in the project which can be led to project risk.
As explained in Table 04 both project managers have their unique characteristics in the 6
leadership domains, some of them are strengths to the project management and some of them are
limitations. PM Nilupa has more sensitive and emotional sometimes and that can be affected the
project. Also, she is taking unconventional decisions, and that increases the risk level of the project.
She always thinks about the bigger picture therefore sometimes she can miss the small details of
the project and that can lead to crisis. Also, her unconventional and out-of-the-box thinking pattern
can be more pressure on her team member and they can be burnout. Those factors are consequently
a risk to the project.
9
PM Anusha always follows the structure and procedure that quality is a strength for his projects.
He always except and support to gain project-oriented growth but not the personal growth of the
team members. That quality can be identified as a limitation of PM Anusha. Also, we can identify
a lack of focus on building relationships as another limitation of PM Anusha, His lack of building
relationships can affect stakeholders’ relationships with the project. As well as he has the quality
to reward the team member when they achieve a goal but sometimes it's difficult to find a reward
that can motivate all the team members. PM Anusha most of the time reward with salary increment
or promotion, but sometimes employees are motivated by exploratory work. PM Anusha always
uses conventional ways to manage. That can de-motivate the employees and it’s another limitation
of PM Anusha.
10
5. Recommendations for Each Project Manager
• She should be more directive when she is making a decision and that can be helpful to
deliver the project on time successfully.
• She should listen to her team members more often and gather their innovative ideas to
build the project's future.
• Also, she should work with her team more closely to understand the team members'
Strengths and Weaknesses.
• She should analyze her decision impact before she makes an unconventional decision
also she should pay attention to the bigger picture of the project as well as the small
details.
• He should build more relationships with his team members as well as stakeholders then
he can gain more opportunities for the company and the project.
• He should think about the bigger picture of the project and he should think out of the box
more often.
• As well as he should give more flexible space to his team members to think of new ideas
and build innovative solutions.
• His managerial support should not only be limited to the project growth, he should
support his team members to build their personal career growth.
11
References
A., A., n.d. 7 Habits of Highly Successful Project Managers. [Online]
Available at: https://explore.easyprojects.net/blog/7-habits-highly-successful-project-managers
[Accessed 07 04 2022].
Assist. Prof. Dr. Adil A. Abed Hussain , Assist. Prof. Dr. Ali A. Abbas, 2019. Transactional and
Empowering Leadership as Two Modified Variables for the Relationship between Strategic
Intelligence and the Strategic Map. Tikrit Journal of Administration and Economics Sciences,
15(48).
Calvello, M., 2021. 5 Stages of Team Development (and How To Navigate Them Smoothly).
[Online]
Available at: https://fellow.app/blog/management/stages-of-team-development-and-how-to-
navigate-them-smoothly/
[Accessed 07 04 2022].
Casper, C. M., 2002. Using emotional intelligence to improve project performance. San Antonio,
TX. Newtown Square, Project Management Institute.
12
Forsyth, E., 2022. Transactional Leadership. [Online]
Available at: https://study.com/learn/lesson/transactional-leadership-characteristics-
examples.html
[Accessed 07 04 2022].
Hodgkinson, J., 2009. Leadership Styles for Program and Project Managers.
http://ww7.asapm.org/.
Kabeyi, M. J., May, 2018. Transformational Vs Transactional Leadership with Examples. THE
INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT, 6(5), pp. 191-193.
Knights, D., 2019. Strategic Project Management is Key to Executing Strategy. [Online]
Available at: https://www.cascade.app/blog/strategic-project-management
[Accessed 07 04 2022].
13
information/six-domains-leadership
[Accessed 08 04 2022].
Sitkin, S.B.; Lind, A.; Siang, S., 2009. The six domains of leadership.
https://doi.org/10.1002/ltl.350.
Team, I. E., 2021. Pros and Cons of Transformational Leadership (With Definitions). [Online]
Available at: https://www.indeed.com/career-advice/career-development/pros-and-cons-of-
transformational-leadership
[Accessed 08 04 2022].
APPENDIX
• Online Interviews
14
4/11/22, 6:19 PM Identifying Project Leadership Style
Please provide the information requested by filling the blank and selecting the relevant option.
** The collected data will be stored for academic research only and will not be used for commercial purpose
IT
Healthcare
Tourism
Apparel
Other:
< 1 year
1-5 years
5-10 yrars
10 - 15 years
> 15 years
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 1/18
4/11/22, 6:19 PM Identifying Project Leadership Style
< 1 year
1-5 years
5-10 yrars
10 - 15 years
> 15 years
Excellent
Average
Poor
Very likely
Somewhat likely
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 2/18
4/11/22, 6:19 PM Identifying Project Leadership Style
On a scale of 1–10, how would you rate your people management skills? *
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5
Yes
No
Maybe
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 3/18
4/11/22, 6:19 PM Identifying Project Leadership Style
I have allocated a timeslot for each team member to have one to one discussion once a month and get
feedback from them. If anyone criticize on something, we have to re-look at it as there are always two sides
on everything.
Do you ask for feedback and suggestions from your team members? *
Yes
No
No
Are you willing to take responsibility when a team member fails to deliver against
expectations? *
Yes
No
Maybe
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 4/18
4/11/22, 6:19 PM Identifying Project Leadership Style
How do you ensure that team members execute their tasks on time? *
By giving the ownership, accountability as well as the rewards/credits on their achievements. Also, we have
setup KPI's to review performance.
Daily
Weekly
Monthly
When it needed
Not at all
Very well
Somewhat well
Not at all
Yes
No
Maybe
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 5/18
4/11/22, 6:19 PM Identifying Project Leadership Style
Yes
No
Maybe
Project Complexity
Please answer following questions from the project you are currently working on
< 10
10 - 25
25 - 100
>100
High
Medium
Low
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 6/18
4/11/22, 6:19 PM Identifying Project Leadership Style
High
Medium
Low
Very Satisficed
Satisfied
Poor
Not Satisficed
Very Satisficed
Satisfied
Poor
Not Satisficed
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 7/18
4/11/22, 6:19 PM Identifying Project Leadership Style
How would you rate your stakeholder verification and involvement about the project? *
Very Satisficed
Satisfied
Poor
Not Satisficed
Very Satisficed
Satisfied
Poor
Not Satisficed
Very Satisficed
Satisfied
Poor
Not Satisficed
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 8/18
4/11/22, 6:19 PM Identifying Project Leadership Style
High
Medium
Low
Forms
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 9/18
4/11/22, 6:19 PM Identifying Project Leadership Style
Please provide the information requested by filling the blank and selecting the relevant option.
** The collected data will be stored for academic research only and will not be used for commercial purpose
IT
Healthcare
Tourism
Apparel
Other:
< 1 year
1-5 years
5-10 yrars
10 - 15 years
> 15 years
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 10/18
4/11/22, 6:19 PM Identifying Project Leadership Style
< 1 year
1-5 years
5-10 yrars
10 - 15 years
> 15 years
Excellent
Average
Poor
Very likely
Somewhat likely
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 11/18
4/11/22, 6:19 PM Identifying Project Leadership Style
On a scale of 1–10, how would you rate your people management skills? *
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5
Yes
No
Maybe
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 12/18
4/11/22, 6:19 PM Identifying Project Leadership Style
Allways open to team member and talk. Identify the problems or issues
Do you ask for feedback and suggestions from your team members? *
Yes
No
No
Are you willing to take responsibility when a team member fails to deliver against
expectations? *
Yes
No
Maybe
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 13/18
4/11/22, 6:19 PM Identifying Project Leadership Style
How do you ensure that team members execute their tasks on time? *
Each team member has assigned to a leader. We do reviews regularly. And through milestone achievement.
Daily
Weekly
Monthly
When it needed
Not at all
Very well
Somewhat well
Not at all
Yes
No
Maybe
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 14/18
4/11/22, 6:19 PM Identifying Project Leadership Style
Yes
No
Maybe
Project Complexity
Please answer following questions from the project you are currently working on
< 10
10 - 25
25 - 100
>100
High
Medium
Low
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 15/18
4/11/22, 6:19 PM Identifying Project Leadership Style
High
Medium
Low
Very Satisficed
Satisfied
Poor
Not Satisficed
Very Satisficed
Satisfied
Poor
Not Satisficed
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 16/18
4/11/22, 6:19 PM Identifying Project Leadership Style
How would you rate your stakeholder verification and involvement about the project? *
Very Satisficed
Satisfied
Poor
Not Satisficed
Very Satisficed
Satisfied
Poor
Not Satisficed
Very Satisficed
Satisfied
Poor
Not Satisficed
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 17/18
4/11/22, 6:19 PM Identifying Project Leadership Style
High
Medium
Low
Forms
https://docs.google.com/forms/d/1j9WL5NBCSe2oq9mrtU59e-cWPx87WuybpJEEUoh0smc/edit#responses 18/18