NATIONAL ECONOMICS UNIVERSITY SOCIALIST REPUBLIC OF VIETNAM

CENTER FOR ADVANCED EDUCATIONAL PROGRAMS Independence – Freedom – Happiness

SYLLABUS

1. GENERAL INFORMATION
Title: HUMAN RESOURCE MANAGEMENT
Course number: NLQT1103
General Education courses
Units: 3 credits
- Theoretical hours: 25
- Practical hours: 20
Prerequisite: Business Management/ Management

2. LECTURER’S INFORMATION
Full name: Pham Thi Bich Ngoc Tittle: Assoc. Prof., Dr.
Address: Building A1, Room 606 Phone number: 0985623394
Email: ngocpb@neu.edu.vn
Faculty/ Institute: Faculty of Human Resource Economics and Management
3. COURSE DESCRIPTIONS
Human Resource management is a central function of any organization. Human resource
management can be defined as the effective use of human capital in an organization through
the management of people-related activities. This course will review the concepts, principles,
theories, and techniques of human resource management. The course takes a practical view
that integrates the contributions of the behavioral sciences with the technical aspects of
implementing the HR function in the real world. Students are introduced to the management
of an organization's workforce through the design and implementation of effective human
resources policies and procedures. Current Vietnamese human resource management issues
and practices are examined. Topics covered by the course include:
• Introduction to human resource management
• Job analysis and design
• Recruitment and selection
• Performance management
• Human resource training and development
• Compensation management
• Employee relation
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4. LEARNING RESOURCES : COURSE BOOKS, REFERENCE BOOKS, AND
SOFTWARES
- Course book:
Dessler, G., (2015). Human Resource Management (15th Edition). Pearson, Boston.
- Reference books:
• Mathis, R. L; Jackson, J. H; Valentine, S. R; Meglich, P. A (2017). Human Resource
Management (15th Edition). Cengage Learning, USA.
• Beardwell, J.; Thompson, A., (2012). Human Resource Management: A contemporary
approach, (8th Edition). Pearson, Boston
• Mondy, R. W; Martocchio, J. J (2016). Human Resource Management, (14th Edition).
Pearson, NewYork.
- Other required materials and information:
a. NEU’s eBooks and documents at http://lic.neu.edu.vn:2048/menu: Emerald Insight, IG
Publishing eBook and ProQuest Central
b. NEU’s eBooks and documents at http://aep.neu.edu.vn:2048/menu
5. COURSE GOALS
The course is designed to give students the basic knowledge of human resource management
practices and activities in organizations and how to apply this knowledge to increase the
organization effectiveness. After taking this class, the students should all be able to:
- Demonstrate an understanding of HRM concept, role, functions of HRM department,
and contemporary issues in HRM
- Demonstrate an understanding HRM activities and practices in an organization
- Demonstrate ability to evaluate and apply human resource management to discuss
work issues and to develop constructive proposals for dealing with that issues.
- Exhibit analytical, problem solving and communication skills.
Program Learning
Course Bloom
Goal Description Outcomes
Goals level
(PLO)
[1] [2] [3] [4]
Demonstrate an understanding of HRM
G1 concept, HRM needs and contemporary issues 1.1 II
in HRM
Demonstrate an understanding HRM activities
G2 1.1 II
and practices
Demonstrate ability to evaluate and apply
human resource management to discuss work
G3 1.2, 1.3, 1.4 III, IV
issues and to develop constructive proposals
for dealing with that issues
Exhibit analytical and problem solving,
G4 3.1, 3.2 IV
presentation skills.

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6. COURSE LEARNING OUTCOMES (CLO)
Course Bloom
CLO Descriptions
goals level
[1] [2] [3] [4]
Explain what human resource management is and its
CLO 1.1 II
importance and how it relates to the management process
Explain the strategic role of human resource department,
G1 CLO 1.2 responsibilities of management, HRM specialists, managers, II
and employees in managing the employment relationship
Describe trends in external and internal environment and how
CLO 1.3 II
they impact human resource management practices
CLO 2.1 Remember the concepts related to HRM activities I
G2 CLO 2.2 Explain the role of HRM activities in an organization II
CLO 2.3 Describe different HRM processes and activities II
Identify and explain the issues related to different HRM
CLO3.1 III, IV
activities
G3 CLO 3.2 Evaluate different HRM processes and activities IV
Discuss the solutions to solve human resource management
CLO 3.3 V
issues in an organization
Create a good team and work effectively together to complete
CLO 4.1 V
the group assignments and group discussion.
Create competence to critical thinking in evaluating HRM
G4 CLO 4.2 V
related issues.
Communicate effectively in English about issues related to
CLO 4.3 V
HRM

7. COURSE ASSESSMENT

Assessment Assessment Percentage

Description Time CLO
methods indicators (%)

[1] [2] [3] [4] [5] [6]

Class participation points will
be based on general class
Attendance
attendance, contribution in
points
class and compliance with the
&
class rules delineated below.
Class 4.2 Times of
Students must attend more Week 10 10%
Participation 4.3 answers
than 80% of contact hours in
and
order to be accepted to the
questions in
final examination. Students
class.
are expected to read all
materials in advance and
3
Assessment Assessment Percentage
Description Time CLO
methods indicators (%)

[1] [2] [3] [4] [5] [6]

participate actively in the
discussion of articles, topics
or case studies. Marks will be
allocated according to the
degree and quality of
participation
The mid-term exam consists
of multiple choice questions 1.1
and short answer questions 1.2
Multiple
which measure student’s 1.3
choice
understanding of the main 2.1
Mid-term questions
concepts and their ability to Week 6 2.2 20%
exam and short
apply them to different real- 2.3
answer
world situations. 3.1
questions
The mid-term examination 3.2
will account for 20% of the 3.3
total grade.
Students are required to work
in groups of 4 to 6 student
each, briefly describe and
analyze selected HRM
activities and practices of a
chosen company.
Each group will choose a
2.1
company to write on selected
2.2
HRM issues in that company.
2.3
Based on the theories
3.1 Group
Group acquired from this course, Week
3.2 presentation 20%
Assignment give your group’s 9,10, 11
3.3 and report
recommendations to improve
4.1
the company's HRM
4.2
practices. The input for the
4.3
assignment must be based on
your observation, direct
interviews with managers and
staffs of that company, and
the company's documents.
Maximum length of the group
assignment should be 2500
4
Assessment Assessment Percentage
Description Time CLO
methods indicators (%)

[1] [2] [3] [4] [5] [6]

words excluding appendices.
The group assignment shall
be submitted in session 10,
before the presentation.
Groups are expected to do a
report and a presentation. The
report needs to be submitted
through Turnitin 1 days
before the presentation.
Evaluation will be based on
both presentation and written
report (approximately 30%,
70% accordingly)
Final exam of 90 minutes.
Students have permission to
take the final exam when they
attend more than 80% of the
total classes and hand in both
1.1
individual and group
1.2
assignments on time. Make-
1.3
up exams will not be offered. Multiple
2.1
The final exam consists of choice
2.2
multiple choice and essay University questions
Final Exam 2.3 50%
questions which measure your schedule and short
3.1
understanding of subject answer
3.2
matters and your ability to questions
3.3
analyze and discuss HRM
4.2
issues. Other types of
4.3
questions may be included.
The question will cover the
lectures, class discussions,
activities, exercises, and
textbook.

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8. LESSON PLAN
(Any changes on the schedule WILL BE announced in class and on TURNITIN in
advance)
8.1. Theoretical hours
Learning and Assessment
Class Topics CLO
teaching activities methods
[1] [2] [3] [4] [5]
TOPIC 1: INTRODUCTION
Introduction to the Course and 1.1 - Readings: syllabus.
Questions &
Week 1 TURNITIN 1.2 - Text book: Chapter
Discussion
Unit 1: Introduction to HRM 1.3 1,3
2.1, 2.2, - Textbook: Chapter
Unit 2: Job Analysis and Questions &
Week 2 2.3 4
Design Discussion
3.1, 3.2,
2.1, 2.2,
Unit 3: HR Planning, - Textbook, Chapter Questions &
Week 3 2.3
recruitment and selection 5, 6 Discussion
3.1, 3.2
2.1, 2.2, - Textbook: Chapter
Unit 4: Performance Questions &
Week 4 2.3 8
Management and appraisal Discussion
3.1, 3.2
2.1, 2.2, -Textbook: Chapter
Unit 5: Training and Questions &
Week 5 2.3 7
developing employees Discussion
3.1, 3.2
MID-TERM EXAMINATION
Unit 6: Compensation Questions &
2.1, 2.2, -Textbook: Chapter
Management Discussion
Week 7 2.3 11
(Establishing strategic Pay
3.1, 3.2
Plans)
Unit 6: Compensation Questions &
2.1, 2.2, -Textbook: Chapter
Management Discussion
Week 8 2.3 12, Chapter 13
(Pay for performance and
3.1, 3.2
Employee benefits)
2.1,2.2, -Textbook: Chapter Presentation
Unit 7: Building Positive
Week 9 2.3 14 and Written
employee relations
3.1, 3.2 report
Week
Wrap-up
13
Please note: This schedule may change because of unforeseen circumstances.

8.2. Practical hours

Learning and teaching Assessment
Class Topics CLO
activities methods

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 [1] [2] [3] [4] [5]
Discussion questions, Questions &
Week Introduction and Unit
1.3 Application Case (p25), Group
1 1
Continuing Case (p26) discussion
Discussion questions, Group
Questions &
Week Unit 2: Job Analysis exercises,
3.2 Group
2 and Design Application Case (p122),
discussion
Continuing Case (p123)
Discussion questions, Group
Unit 3: HR Planning, Questions &
Week 3.2 exercises,
recruitment and Group
3 3.3 Application Case (p159, p194),
selection discussion
Continuing Case (p160, p195)
Discussion questions, Group
Unit 4: Performance
Week 3.2 exercises Group
Management and
4 3.3 Application Case (p301), discussion
appraisal
Continuing Case (p302)
Discussion questions Questions &
Week Unit 5: Training and 3.2
Application Case (p332), Group
5 developing employees 3.3
Continuing Case (p332) discussion
Unit 6: Compensation 3.2
Discussion questions, Questions &
Week Management 3.3
Application Case (p379), Group
7 (Establishing strategic
Continuing Case (p379) discussion
Pay Plans)
Unit 6: Compensation 3.2
Management 3.3 Discussion questions, Questions &
Week
(Pay for performance Application Case (p409, p443), Group
8
and Employee Continuing Case (p410, p443) discussion
benefits)
Questions &
Week Unit 7: Positive 3.2 Discussion
Group
9 employee relations 3.3 Application Case (p472)
discussion
Week 4.1,
-Presentation Presentation
10, 11, Group presentation 4.2,
-Q&A and report
12 4.3
Please note: This schedule may change because of unforeseen circumstances.

9. COURSE REQUIREMENT & EXPECTATION

Class Participation
Students must attend more than 80% of contact hours in order to be accepted to the final
examination. Students are expected to read all materials in advance and participate actively in
the discussion of articles, topics or case studies
Class participation points will be based on general class attendance, contribution in class and
compliance with the class rules delineated below:
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 - Arrive on time and be seated and ready to begin when the class begins. If you do
arrive late for more than 30 minutes, you will not be counted for that class. Note that
this class is intended for registered students only.
- Come prepared – read the readings assigned.
- Turn off cell phones during classes.
- Do not engage in individual discussions
- No food in class time
- Participate by contributing comments and questions during the discussions. The
instructor will call on students during the class if participants do not volunteer.
- Please use common courtesy and polite manners in class.
- I have no tolerance for acts of academic dishonesty
Assignment and Exam
There are 1 individual assignment/midterm exam, group assignment, and 1 final exam. Each
assignment accounts for 20% of the total grade and one final exam of 90 minutes accounts for
50% of the total grade. Students have permission to take the final exam when they attend
more than 80% of the total classes and hand in both midterm exam and group assignment on
time. Make-up exams will not be offered. The following rules apply to exams:
- Make a notation of the exam dates.
- Final Exam is an open-book exam, so students can use notes, books or other paper
materials. However, no technology will be allowed during the exam. You must turn
off all cell phones or any other personal technology.
- If you do not bring an ID to the exam, you will receive a 0 for the exam.
- No food or drinks will be allowed during an exam.
- Please make sure you do not engage in any behavior that may appear to be cheating.
Guidelines for writing up group assignment

There is not an exact format for assignment, one assignment usually has three parts: the
introduction, the discussion (the main body), and the conclusion. Specifically, one assignment
should cover the following issues:

- Structure: the assignment should have a clear logical flow from the introduction part to
the conclusion part.
- Introduction: the introduction should be clear in the sense that it provides the reader an
indication of what you are going to do in this assignment. It should give the reader the
sufficient background or an overview of the context of organizational details in order
to help them to understand the practical aspects of your case. Shortly, the introduction
part should state clearly what the problems or issues that you are going to solve are.
- The main body of the text: this session should use an appropriate blend of theory and
practice. You should ensure that tools, concepts, frameworks, and theories mentioned
in HRM subject are used and applied in your assignment. For example, if you have
decided that you are going to explore the performance management issues, then you

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 should be able to use performance management system and process in the textbook to
capture the essence of the performance management practices of the under-studied
organization. You should demonstrate your critical analysis and evaluation in this
session. The issues should be discussed and argued clearly and logically and are
supported by appropriate theories or practices.
- Conclusion: The conclusion part should address the main or critical points or issues
drawn from the discussion part. Based on your analysis and arguments in the previous
parts you can come up with recommendations for solving problems and issues raised.
This formal assignment will require more in-depth research and requires a minimum of three
references (other than the textbook, also encyclopedias are unacceptable). Teams will make
their presentations based on these findings in the two last sessions of the course.
Late Assignments
All assignments are due by the date and time specified in the assignment. Late assignments
will be penalized 10% per calendar day (not merely per class period) beginning with the due
date. After three late days, acceptance of the assignment is at my discretion. No extensions, no
exceptions. It is your responsibility to know the due dates and to plan accordingly.
Intellectual Property:
All materials presented in class lectures including PowerPoint presentations and those
materials given are intellectual property of the instructor unless otherwise copyrighted. Any
reproduction or publication of this material without prior written permission is strictly
forbidden.

10. DATED: 1st August 2021

CENTER FOR ADVANCED FACULTY LECTURER

EDUCATIONAL PROGRAMS