Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 1 of 18

Exhibit 22
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 2 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 1 of 17

EXHIBIT 6
 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 3 of 18

vP<r C::R ~)'V\ go ~~w 8) 'C .

847 oS:29: 56 p.m. 03-15- 2017 1 /1
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 2 of 17
(

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_ _ _ _ __
'-.

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 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 4 of 18

FW: Urgent: Closing on 02/17/17 II Case Number 301389121 II Willie Holmes

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 3 of Page
17 I of 4

FW: Urgent: Closing on 02/17 /17 II Case Number 30138912111 Willie Holmes
LR Assignment Processing
Sent: Wednesday, March 01, 2017 4:31 PM
To: Lien Release Customer Research
Importanm: High
Attachments: AOM from Chase to MRS LLC.pdf (13 KB)

Please see email below

Thanks,

LR Assignment Processing

From: Escalated Lien Release CR

Sent: Wednesday, March 01, 2017 1:50 PM
To: LR Assignment Processing
Subject: FW: Urgent: Closing on 02/17/17 II Case Number 301389121 II Willie Holmes

From: Tangog, Genalyn X

Sent: Tuesday, February 28, 2017 11:38 AM
To: Escalated Lien Release CR
Cc: Customer Service Lien Release
Su£>ject: FW: Urgent: Closing on 02/17/17 II Case Number 30138912111 Willie Holmes

Homeowner WILLIE HOLMES called today needing to get answer today kindly reach out to his phone
989.751.1797

This Is very urgent MATTER customer buyer need to have an answer TODAY otherwise they will back out.
because his house will be foreclosed on at the end of March needing immediate assistance

From: Smith, Amanda JO

Sent: Saturday, February 25, 2017 1:20 AM
To: Davis, Karen X; Wright, William G
Cc: Customer Service Lien Release
Subject: FW: Urgent: Closing on 02/17/17 II Case Number 30138912111 Willie Holmes

Willie called and is waiting for the SOM to be sent to the county because his house will be foreclosed on at the
end of March if he does not get it sold. He has asked that we work as fast as possible so he can have it quick. I
have advised it does take time but I would please the request.

https://webmail.jpmchase.net/owa/lien.release.customer.research@jpmchase.com/?ae=ltem&t=IPM.Note&id=R... 3/6/2017
 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 5 of 18

Case
FW: Urgent: 1:15-cv-00293-LTS-JCF
Closing Document
on 02/17/17 II Case Number 30138912111 191-6
Willie HolmesFiled 06/15/17 Page 4 of Page
17 2 of 4

Comment# Datemme: 02/23/2017 User ID: Caller Type: INTERNAL App: lnBox
11 05:39:20 PM e308967 PARTNER

Assignment has been completed and being sent to the 3rd party ..

Thank you

lltttanda J,6, Smitft I JPMorgan Chase Bank, N.A. I Sr Specialist II I Executive Office Support Group/
Mortgage and Home Equity Banker Services/Lien Release I 3415 Vision Drive Columbus, Ohio 43219 IFax
16148162170 IEmail: Amanda.jo.smith@chase.com

From: Ford, catina D

Sent: Thursday, February 16, 2017 2:59 PM
To: De Luna, Jaynielou; LR Assignment Processing
Cc: Customer Service Lien Release
Subject: FW: Urgent: Closing on 02/17/17 II Case Number 301389121 II Willie Holmes

Good afternoon,
In order to process this request we need all recorded mortgages assignments and satisfactions and proof of
payoff. We only received a cover page with no documents. I have called the original requestor to ask them to
send us all the required documentation to expedite their requests.

Thanks,

Catina Ford
MB Doc Ops Document Execution I Document Execution I Loan Administration I Core Servicing I 780 Kansas Lane, Monroe, LA 71203 I
Office: 318-432-6276
catina.d.ford@chase.com

From: De Luna, Jaynielou

Sent: Thursday, February 16, 2017 1:39 PM
To: LR Assignment Processing
Cc: Customer Service Lien Release; Ford, Catina D
Subject: Urgent: Closing on 02/17/17 II Case Number 301389121 II Willie Holmes

Hi Assignment Team,

H/0 called and would like to know where we at on this request.

He said that they have a closing tomorrow (02/17/17) and would like to receive an update at 9897511797 .

https://webmail.jpmchase.net/owa/lien.release.customer.research@jpmchase .com/?ae=Item&t=IPM.Note&id=R... 3/6/2017

 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 6 of 18

FW: Urgent: Closing on 02/ 17/17 ll Case Number 30138912111 Willie Holmes
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 5 ofPage
17 3 of 4

Assignments - Internal Processing - 02/1312017 04:19:32 PM Case Activity - Route

301389121

Customer Activity Details

Status: OPEN User ID: Ulanda VVillis

Case OWner: Catina Ford Number of Comments: 2
Service Level Quote: 10 Contact Method: E-Mail

case Comments •
Comment# DatefTime: User 10: Caller Type: App: MBWS
02113/2017 04: 19:32 u698382 PRIMARY
PM
Rec'vd an emai.l from (Gayumba, Mark H) AOM RUSH REQUEST FROM CHAS
E TO MRS LLC LOAN#: 0011884533 closi.ng on 02/17/2017 WILLIE J HOL
MES

stating:
Please see attached letter from MRS LLC confi.rmi.ng that the loan w
as transferred to them on 2009 but an Assignment of Mortgage was n
ot prepared showing the service transfer. They are requesting an A
OM from Chase to MRS LLC so they could process the release on thei
rend. The Home Owner i.s at the branch requesting thi.s to be rushe
d and According to him they need this on Fri.day 02/17/2017 or earl
i.er. Kindly expedite per H/0 request. If you need to reach out to
MRS LLC we can contact Caroli.neat phone# (954)-617-811 2 and fax
#: (561)-893-980 8.

Comment# Date/Time: User ID: Caller Type: App:CS

2 02/13/2017 04:20:24 u698382 UNVERIFIED Reassign
PM
Reassigned from Ulanda Will-is to Cati.na Ford

Thanks,

Jaynie Lou A. De Luna I Specialist II - Specialty Services II Mortgage Banking Customer Service Center II JP Morgan Chase
Bank, N.A. - Philippine Global Service Center I 12F Net Plaza Building, 31st Street corner E Square Zone, Crescent Park West,
Bonifacio Global City, Taguig City, Philippines 1630

Email: jaynielou.deluna@ restricted.chase.co m

https ://webmai!J pmchase.net/owa/1 ien.release.customer.research@jpmcha se.com/?ae=Item& t=IPM.Note&id =R... 3/6/20 I 7

 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 7 of 18

FW: Urgent: Closing on 02/17/17 II Case Number 301389121 II Willie Holmes

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 6 of Page
17 4 of 4

From: Gayumba, Mark H

Sent: Tuesday, February 14, 2017 4:25 AM
To: LR Assignment Processing
Cc: Customer Service Lien Release
Subject: AOM RUSH REQUEST FROM CHASE TO MRS LLC LOAN#: 0011884533 closing on 02/17/2017 WILLIE
J
HOLMES

Good Day,

Please see attached letter from MRS LLC confirming that the loan was transferred to them on 2009
but an
Assignment of Mortgage was not prepared showing the service transfer. They are requesting an
AOM from Chase
to MRS LLC so they could process the release on their end. The Home Owner is at the branch requesting
this to be
rushed and According to him they need this on Friday 02/17/2017 or earlier. Kindly expedite per
H/0 request. If
you need to reach out to MRS LLC we can contact Caroline at phone# (954)-617-8112 and Fax#:
(561)-893-9808.

Thank you so much.

https ://webmail .jpmchase .net/owa/lien .release. custom er .research@j pm chase.com/?ae=Item&t= IPM .N ote"&id=
R... 3/6/2017
 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 8 of 18

847 Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed07:29:29

06/15/17
p.m. Page017
02-21-2 7 of 17 214

Chase (Mail Code OH4-7399)

P.O. Bc.>K 183222
Cohunbus. OH 43218-3222
For Undeliverable Ml11I Only
CH AS EO
Febmary 09, 2017

We've enclosed the information you requested

Accoµnt::
Property Address:

Dear Willie J. Holmes:

Thank you for contacting us about your mortgage loan.

We've enclosed the documenl(S) you requcs!.cd for your loan.

If you ha.ve any questions, plea$c call us al one of the numbers helow, We appreciate your business.
Sincerely,

Cha~e
1-800-848-9136
1-800-582-0542 TTY
www.chase.com

Esta comunicaci6n cc.)ntiene informaci6n importante acerca de la cucntii.

Si tienc alguna pregunta o necesita
aynda parn traducirla, comuniqucse con nosotros llamando al 1-800-8
48-9136.
Enclosed:

CR45Jl8
YE99.'i

y(5lk vw_d-- H .
1])1 s CJ.I-At'£ or (Ylb I(_1 a A6 f: ·f
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 9 of 18

Feb. 7. Case
2017 1:15-cv-00293-LTS-JCF
5: ~2PM Nc .1Page
Document 191-6 Filed 06/15/17 139 8P.1
of 17

Fax
s &A capital Partners, Inc.
161 Fidelity Loan Servcing, LLC
Mortgage Resolution Servicing, LLC
2901 Clint Moore Road, Suite 41 O
Boca Raton, FL 33496
Ph: 888-300-5961
Fax: (561) 893-9808
Email: ciacino@sacapitalpartners.com

To; Gary Phfllips at Chase From: Caroline lacino

Fax: 602-714-3930 Pages: 1 total

Phone: Date: 217/2017

Re: Willie J Holmes CC:

Urgent For Review Please Comment Please Reply

• Comments:

H[ Gary, we spoke on the phone yesterday & you asked me to Fax my

request to you for the Assignment of MTG.
RECAP:

Mortgage Resolution Servicing, LLC purchased this loan from Chase

2/15/2009. We never received the file from Chase.

Can you please send me an Assignment of Mortgage transferring the

loan from Chase to
Mortgage Resolution Servicing, LLC

Our address for the Assignment is at the top of the Fax

 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 10 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 9 of 17

Larry Schneider

From: Caroline Iacino

Sent: Wednesday, May 11, 2016 10:29 AM
To: Larry Schneider
Subject: 1,500 settle ment offer Willie holmes MRS
Attachments: FAX_20160510_1462913299_132.pdf

Attac hed is the settle ment offer for 1,500

Willie holm es MRS

From: Brad Axel

Sent: Tuesday, May 10, 2016 4:57 PM
To: Caroline lacino <ciac ino@ sacap italpa
rtners .com >
Subject: Fwd: eFax message from 989 790
7674 -1 page(s), Caller-ID: 1-989 -790- 7674

Brad Axel
2901 Clint Moore Road. 410
Boca Raton, FL 33496

Begin forwarded message:

From: eFax <messagc ,-a,inbound.efax.com>

Date: May 10, 2016 at 4:48:19 PM EDT
To: <brad <@sacapitalpartners.com>
Subject: eFax message from 989 790 7674
- 1 page(s), Caller-ID: 1-989-790-7674

~Fax'· Faxing Simp lified

You have a new fax!

To view your fax, see attached or login here.

Fax Details

Calle r Id:
1-989-790-7674
Received:
2016-05-10 20:48:19 GMT
Type:
Attached in pdf
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 11 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 10 of 17

Numb er of pages:
1
Reference #:
chd_did7-1462913264-15618939808-132

With eFax, did you know you can:

- Send faxes from your smartphone or table
t
- Sign and edit faxes with no printing requi
red
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The eFax Team

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2
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 12 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 11 of 17

Ma~ 10 16 04:49 p TRICITYPRINT
989 790 7674
I p. 1

-----
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 13 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 12 of 17

CHASE FAX COVER SHEET

Date:5:9/2016

If you do not receive a clear transmission, please call

us at the Customer Care number referenced below
.

Deliver To; Willie J. Holmes Sent From: Chase (OH4-7302)

3415 Vision Drive
Fax: (561) 893-9808 Columbus, OH 43219-6009

Confidentiality Notice:

Per your request, the documents were sent via

the fax number provided to Chase by you or your
representative. If you do not receive any or all of
the pages properly, please call us at (800) 848-9136.
transmission is only intended for the use of the indivi This
dual or entity to which it is addressed, and may conta
information that is confidential or privileged under in
law.
recipient, you are hereby notified that retention. dissem If the reader of this message is not the intended
ination, distribution, disclosure, printing, copying,
use of any of the infomration contained in or attach or
ed to this fax is strictly prohibited. If you received
fax in error, plea-.e notify the sender immediately this
by telephone and destroy the original. Thank you.
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 14 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 13 of 17

Chase (OH4-7302)
341 S Vision Drive
Columbus, OH 43219-6009 CHASE O
May 09. 2016

Willie J. Holmes
23 27 State Street
Saginaw, MI 48602-3964

Your Verification of Mortgage (VOM) information

is listed below and enclosed
Account:
Property Address:

We recently received a request for infonnation about

the mortgage loan account above. Please see the table
below for details about your account.

Loan Information

Loan Type Conventional Without PMI

Origination Date 11/25/1998
Original Loan Amount $17,600.00
Interest Rate 13.9000%
Maturity Date 1212/2013
Original Tenn 180 months
Remaining Tenn 76 months

Balance lnfol'mation

Principal Balance S0.00

Escrow Balance $0.00
Late Charges Due $0.00
Fees Due $0.00
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 15 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 14 of 17

Payment Information

Principal and lntcresl Paym ~t $207.15

Escrow Payment $46.15
Subsidy Payment $0.00
Total Monthly Payment $253 .30
Next Due Date 9/2/2007

We've also enclosed a Verification of Mortgage (VOM)

form, which includes additional information for
your account and replaces any previous fonns you've receive
d.
If you have questions, please call us at one of the telephone
numbers listed below. We appreciate your
business.

Sincerely,

Chase
1-800-848-9136
1-800-582-0542 TTY
www .chase.com

Enclosed:

- Verification of Mortgage (VOM) fonn

CR31904
CC505
 Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 16 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 15 of 17

Larry Schneider

From: Larry Schneider

Sent: Monday, May 09, 2016 5:21 PM
To: Caroline Iacino
Subject: Re: Willie Holmes MRSFW: {eFax] You have
a new fax from unkn own - 3 page(s), Calle
ID: 1-800-396- r-
9402

How do we know it was assigned to us? If

it is paid off and has no balance, how do he know
file a satisfaction? Why would he be callin that Chase didn't
g us?
Sent from my iPhone

On May 9. 2016, at 4:26 PM, Caroline lacin

o <ciacino(w,sacapitalpartncrs.com> wrot e:
I can pull Title on our end if you'd like?

From: Caroline lacino

Sent: Mond ay, May 09, 2016 4:26 PM
To: Larry Schneider <larry@sacapitalpartn
ers.c om>
Subject: RE: Willie Holmes MRSFW: [efax ] You
have a new fax from unkn own - 3 page(s),
800-396-9402 Caller-ID: 1-

I just talke d to the borro wer and he said

he has a few buyers but there 's no sale
in process

From: Larry Schneider

Sent: Mond ay, May 09, 2016 4:18 PM
To: Caroline lacino <ciacino@sacapitalpa
rtners.com>
Subject: RE: Willie Holmes MRSFW: [efax
] You have a new fax from unkn own - 3
800-396-9402 page(s), Caller-ID: 1-

Is it on the MRS list? How much does it

show as owing? Have the borro wer tell
send us a copy of the title comm itmen t. the title company to

From: Caroline lacino

Sent: Mond ay, May 09, 2016 3:59 PM
To: Larry Schneider <larry@sacapitatpartn
ers.com>
Subject: Willie Holmes MRSFW: [eFax] You
have a new fax from unkn own - 3 page(s),
396-9402 Caller-ID: 1-800-

Larry,
Borrower called asking for a release be
he's trying to sell the property
i went over the balance and payoff. He said
he paid it with Chase & that Chase advised
him the loan has a $0 balance. I asked him
to call Chase back to get this in writing and
gave him our fax num ber for Chase
Previous notes indicate that borrower knew
there was a balance owed .
Attached is the FAX from Chase showing
$0 balance
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 17 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 16 of 17

Caroline

From: Brad Axel

Sent: Mond ay, May 09, 2016 3:55 PM
To: Caroline lacino <ciacino@sacapitalpartners
.com>
Subject: Fwd: [eFax] You have a new fax from
unkn own - 3 page(s), Caller-ID: 1-800-396-9402

Were you expecting this fax?

Brad Axel
2901 Clint Moore Road, 410
Boca Raton, FL 33496

Begin forwarded message:

From : eFax <message(@inbound.efax.com

>
Date: May 9, 2016 at 3:53:34 PM EDT
To: <brad(Ll)sacapitalpartners.com>
Subject: (eFax) You have a new fax from
unkn own - 3 page(s), Call er-ID : 1-
800- 396- 9402

Fax('> Faxing Simp lified

You have a new fax!

To view your fax, see attached or login here.

Fax Details

Caller Id:
1-800 -396-9 402
Received:
2016- 05-09 19:53 :34 GMT
Type:
Attached in pdf
Numb er of pages:
3
Reference #:
pdx_did2-1 46282 3554- 15618 93980 8-46

With eFax, did you know you can:

- Send faxes from your smartphone or table
t
- Sign and edit faxes with no printing requi
red
- Send large files by email (up to 3GB)

Learn more >>

2
Case 1:15-cv-00293-LTS-RWL Document 403-22 Filed 05/10/19 Page 18 of 18

Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 17 of 17

Thank you for choosing eFax!

Sincerely,
The eFax Team

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