Introduction to Human

Resource Management
The basic functions
of the management A) Planning
B) Organizing
process include all C) Outsourcing
D) Leading
of the following
EXCEPT ________.
Which one of the following
is the person responsible A) Manager
B) Entrepreneur
for accomplishing an C) Generalist
organization's goals by D) Marketer
managing the efforts of the
organization's people?
 Which function of the
management process A) Planning

requires a manager to B) Organizing

C) Staffing
establish goals and D) Leading

standards and to develop

rules and procedures?
 Consuela, a manager,
delegates the authority for
a project to Lee, her A) Staffing
B) Organizing
subordinate. Consuela is C) Motivating
D) Leading
most likely involved in
which function of the
management process?
 When managers use metrics
to assess performance and
A) Planning
B) Leading then develop strategies for
C) Controlling corrective action, they are
D) Organizing
performing the ________
function of the management
process.
 A) Motivating
subordinates
B) Setting
In the management
performance
standards
process, which one of
C) Training new the following is an
employees
D) Developing
activity associated with
procedures the leading function?
 A) Orienting and
training new
employees
Personnel activities
B) Appraising
employee
associated with human
performance resource management
C) Building employee
commitment most likely include all of
D) Developing
customer
the following EXCEPT
relationships
________.
 A) Maintaining
A line manager's human department morale
B) Controlling labor
resource responsibilities costs
C) Protecting
most likely include all of employees' health
the following EXCEPT D) Marketing new
products and
________. services
 Yuki works at a position in his
A) Recruiter
organization where he
B) Manager maintains contacts within the
C) Labor relations local community and travels
specialist
to search for qualified job
D) Job analyst
applicants. Yuki's position is
best described as ________.
A) Line authority;
staff authority Human resource managers
B) Staff authority;
line authority generally exert ________
C) Functional within the human resources
authority; line department and ________
authority
D) Staff authority; outside the human resources
implied authority department.
 Wilmer works in the HR
A) Training department and is in charge of
specialist
B) Recruiter
developing the plans for how
C) Compensation
people are paid and how the
manager employee benefits program is run.
D) Job analyst Wilmer is most likely holding the
position of ________.
 A) Shared HR
teams An HR generalist at Wilson
B) Embedded HR Manufacturing has been assigned to the
teams sales department to provide HR
C) Centers of management assistance as needed.
expertise Which of the following best describes
D) Corporate HR the structure of the HR services provided
teams at Wilson Manufacturing?
A) Embedded HR
teams Which organization of the human
B) Corporate HR resource function involves
teams dedicated HR members that assist
C) Centers of top management in issues such as
expertise developing the personnel aspects
D) Shared
services
of the company's long-term
strategic plan?
 A) Human resources
What term refers to the
B) Human capital knowledge, skills, and
C) Intangible assets
D) Contingent personnel
abilities of a firm's
workers?
 What is the term for
workforces like those at the
company Uber, where A) Tele-commuters

freelancers and independent B) Human capital

C) Job-analysts
contractors work when they D) On-demand workers

can, on what they want to

work on, and when the
company needs them?
 The recent trend where in some
occupations (such as high-tech)
unemployment rates are low, A) Talent analytics
while in others unemployment B) Globalization
rates are still very high and C) Unbalanced labor
force
recruiters in many companies can't D) Human capital
find candidates, while in others
there's a wealth of candidates is
called ________.
 A) Listing open positions
Which one of the on Monster.com,
Careerbuilder.com, and
following best exemplifies similar websites.
B) The use of gaming
recent trends in features to enhance
training and
technology that are performance appraisal
C) Allowing workers to
affecting human resource telecommute
D) Providing employees
management? with laptops or tablets
so they can work offsite
Evidence-based human
resource management A) Scientific rigor

relies on all of the B) Existing data

C) Research studies
following types of D) Qualitative opinions

evidence EXCEPT
________.
In small organizations, line
managers frequently
handle all personnel True or False?
duties without the
assistance of a human
resource staff.
What are the two
distinct functions
carried out by Line function and
staff function

human resource
managers?