Professional Documents
Culture Documents
police challenges, and they also acknowledge that some audiences are especially
crucial to carrying out the police's objective. These audiences are made up of
individuals and organizations that direct funds and programs as well as make
choices. They can also help the police achieve goals and objectives by lending
credibility and support. These audiences demand extra consideration in any
content because of their connections to the police and/or the challenges they
may be dealing with communication technique. Making sure they are aware of the
problems and the police's viewpoint on them is worth the extra work .
Habang isinasaalang-alang ng mga opisyal kung paano ipaalam sa pangkalahatang publiko ang
tungkol sa malawak na spectrum ng mga hamon ng pulisya, at kinikilala din nila na ang ilang
mga madla ay lalong mahalaga sa pagsasakatuparan ng layunin ng pulisya. Ang mga audience na
pati na rin ang gumagawa ng mga pagpipilian. Matutulungan din nila ang pulisya na makamit
kanilang mga koneksyon sa pulisya at/o sa mga hamon na maaari nilang harapin sa pamamaraan
ng komunikasyon. Ang pagtiyak na alam nila ang mga problema at ang pananaw ng pulisya sa
Alam ng mga opisyal na ang ilang partikular na madla ay mahalaga sa pagtupad sa misyon ng
tungkol sa magkakaibang spectrum ng mga hamon sa pagpupulis. Ang mga audience na ito ay
binubuo ng mga indibidwal at organisasyon na nagdidirekta ng pera at mga programa pati na rin
ang gumagawa ng mga pagpipilian. Matutulungan din nila ang pulisya na makamit ang mga
komunikasyon dahil sa kanilang mga koneksyon sa pulisya at/o mga alalahanin na ibinangon.
Ang pagtiyak na alam nila ang mga problema at ang pananaw ng pulisya sa kanila ay
True to their commitment to transform the police service and further achieve quality
policing in the community, the Acting Chief of National Capital Region Police Office,
PBGEN Jonnel C Estomo, represented by PBGEN Jose S Hidalgo, DRDA,
spearheaded the launching of Revitalized PNP KASIMBAYANAN on October 3, 2022
with the Regional Director of DILG-NCR as the Guest of Honor and Speaker.
NCRPO thru the Regional Community Affairs and Development Division under the
supervision of PCOL Romy I Palgue, tied up with Faith-Based Leaders, Advocacy
Group Leaders and Local Government Units to employ joint efforts of police, church,
and community towards a sustainable peaceful community bringing holistic
transformation not only within the PNP organization but also in the whole community.
During the event, Rev Nolasco S Apolonio, President, NCRPO Regional Advocacy
Group for Peace; Rev Augustus Caesar Maribojoc, Philippine Council of Evangelical
Churches (PCEC) Promise-Keepers Philippines (PKP); Hon Yusoph J Mando,
Commissioner, National Commission of Muslim Filipinos; and Archbishop Jose F
Cardinal Advincula, Jr D.D. of Catholic Bishops’ Conference of the Philippines (CBCP)
and; Imeda Papin, President, Sinag Eagles Alliance Club, Actors Guild of the
Philippines, all delivered their message and expressed their support to the program.
Moreover, the Kabataan Kontra Droga at Terorismo of Brgy Pineda, Pasig City Chapter
showcased their talents and skills in dancing.
“Kung ang bawat isa sa atin ay mamumulat at kikilos, makakamit natin ang mithiin
nating ito. Hangad natin ang isang pangmatagalan at mabuting relasyon ng bawat isa
upang makamit ang pangmatagalang kapayapaan at kaayusan ng ating pamayanan
kung saan ang ating mga mamamayan ay mamumuhay ng walang krimen o
karahasanag kinakatakutan,” he said.
The Regional Director of DILG-NCR, Maria Lourdes L Agustin, CESO III expressed her
great pride to stand as the signatory to the MOU between and among PNP-NCRPO,
religious sector and DILG-NCR as it embody all aspirations for peace and cohesion as a
community and a larger sense, as one Filipino people.
“When we work together, engage in good faith discussions and show by deed what
unity, respect and committee really means then, great outcomes can indeed be
achieved. And in all relationships build, trust, the primacy of truth , mutual respect,
transparency and love must be upheld to fortify these relationships, ” she said.
Ayon kay Fr. Secillano, nawa’y ang presensya ng simbahan sa mga layunin ng
programang KASIMBAYANAN ay tunay na maging makabuluhan tungo sa kabutihan ng
nakararami.
“The Church continues to engage with different sectors because the church believes a lot of
solving the problems in our country actually means our cooperation and our unity,” pahayag
ni Fr. Secillano.
“Dito po sa partnership na ‘to, nais po naming ibahagi sa inyo ang aming pakikipagtulungan,
suporta at anuman po ang magagawa pa naming iba para mas mapaunlad po natin ang
bayan, para ang mga tao ay maprotektahan, para ang common good ay ma-uphold po natin,
gagawin po ng simbahan,” ayon sa pari.
Bukod sa CBCP, kinatawan din si Fr. Secillano ni Manila Archbishop Jose Cardinal
Advincula para sa ginanap na pagpapasinaya ng programa ng PNP.
Kabilang din sa mga nagpaabot ng mensahe at suporta sa programa sina Rev. Nolasco S.
Apolonio, President, National Capital Region Police Office Advocacy Group for Peace
and Force Multipliers; Rev. Augustus Caesar T. Maribojoc, National Coordinator,
Philippine Council of Evangelical Churches-Promise Keepers Philippines; Hon. Yusoph J.
Mando, Commissioner, National Commission of Muslim Filipino; at si Ms. Imelda A.
Papin, President, Actors Guild of the Philippines.
For police, communicating politely and conveying concern are key to securing compliance.
And for both police and victimologists, the ability to conduct an interview is critical to successful
outcomes. Clear communication builds trust, and trust is the pathway to positive relationships.
In the field of criminal justice, the ability to communicate can make the difference in
tense situations. Security guards and police officers must be expert communicators to
maintain order, protect civilians and gather information that can help law enforcement
catch criminals. Learning to communicate effectively also includes knowing how to
detect signs of conflict, avoid and resolve them. Entering the police force or becoming a
security guard gives you a chance to become a valuable member of your community.
Both verbal and written communication skills are vital to a successful career in criminal
justice, and communication is taught in-depth as part of our vocational school’s training
program.
What Is Good Communication?
The goal of communication is to send a message. In its simplest form, communication is
the process of using your voice, written words, or body language to communicate
something to someone else. Of course, we know that real-world communication is
usually much more complex. People often say one thing but mean another, or their body
language and mannerisms convey deeper feelings or thoughts they aren’t sharing.
Strong communicators are both expert speakers and listeners. They know how to choose
the right words, tone, and approach for every situation. They can ask the right questions
to resolve problems, reach goals and achieve positive results. In a jail or prison,
communication promotes respect and cooperation from prisoners.
Here are some of the most important skills of good communication. These skills are
known as interpersonal skills in training. They are a core part of any criminal justice
curriculum.
Verbal Communication
Verbal communication is more than just knowing what to say. A verbal communicator
must be confident in their words as well as receptive to their audience. Even in a
position of authority, commanding respect requires being fully aware of how your
audience is likely to respond.
Strategies such as paraphrasing, reflecting, and summarizing often prove invaluable.
When you paraphrase someone’s words, you repeat what they said to clarify that you’ve
heard them correctly. The goal is to make sure the person does not feel like you are
being condescending or judging them. The real goal of paraphrasing is to build a level of
trust between speakers and create a sense of understanding.
Reflecting is similar to paraphrasing. Whereas you restate what someone has said, but
you may go a step further to include the emotions they’re feeling as well. A statement
like, “You’re going through a lot right now, and you feel really stressed,” is an example of
reflecting. Summarizing is a process of reviewing all the information that has been
exchanged, then clarifying that both people are in agreement.
These are just a few verbal communication skills criminal justice professionals need to
perform their jobs. Learning proper communication ensures that you can work
confidently and know exactly how to confront a situation, even one that may be high-
stress or rife with conflict.
Written Communication
Written communication accurately details events and relays descriptive information.
Officers and guards must write reports and file them, so detail is imperative. Clear
written communication has excellent spelling and grammar, uses the appropriate tone
and is conscious of any biases that may influence the writing. In criminal justice, your job
is to rely on facts to reach conclusions and make the right decisions.
Good written communication helps professionals incorporate the most accurate,
appropriate information for their intended purpose. This could be writing a letter to a
police chief, filing a report, or gathering information from suspects or witnesses.
Active Listening
Most people’s minds are on themselves in a conversation. Although they may hear what
the other person says, they are more focused on what they’re going to say next. Active
listening is the process of being fully conscious of another person’s words. Active
listeners use various strategies to ensure the person they’re speaking with feels heard,
understood, and respected. They are committed to sharing and exchanging information
rather than demanding or judging. Active communication strategies include:
Body Language
Police officers and security guards communicate with people who are often feeling
tense, angry, or upset. Someone who has committed a crime may swear that they didn’t
do it, but their body language will tell a different story. When trying to deescalate a
situation, officers may look for nonverbal signs of building aggression and attempt to
diffuse a situation before it becomes a problem.
Nonverbal cues in body language include physical posture, stance, tone of voice, eye
contact, facial expressions and even distance between speakers. Knowing how to read
these signs can help protect people and reveal the truth when it is being masked by false
words.
Assertiveness
Assertiveness training is crucial in criminal justice because it helps professionals be more
authoritative without causing unnecessary conflict. A police officer who is aggressively
assertive can cause people to be more defensive or even act out against them. Rather
than relying on intimidation tactics, assertive communicators know how to clearly state
their wishes and expectations without making others feel ignored or disrespected.
Being assertive requires building your own confidence and trusting your words.
Confident people naturally speak in a way that makes others trust them more. The
benefit of assertiveness skills training is that it often helps people become more
confident in the process.
What Are Some of the Other Skills Important in Criminal
Justice?
Criminal justice professionals like police officers, prison guards and security guards all
need to be physically fit and capable of apprehending suspects or diffusing physical
aggression. They may often find themselves on the receiving end of someone’s
frustration. Without the ability to run and easily defend themselves, they put their own
lives and others at risk. With the right physical training, criminal justice professionals can
easily perform their duties and protect people in the process.
Stamina and build are both important elements of physical wellness for criminal justice
professionals. You must be able to run for an extended period of time, handle yourself
physically against others and be capable of restraining people who may be larger or
stronger than you.
A good criminal justice professional is also a critical thinker. They know how to truly
listen to what someone is saying and determine whether an offender is being honest
about their activities; they must quickly respond in conversation, ask for details and
follow-up with questions that reveal the truth in a non-confrontational manner.
In the criminal justice field, it will be your job to watch over and guard those
in need. As a result, you should be someone who thrives in an environment
that allows you to take action and make effective decisions. Always cool
under pressure and in a crisis, you need to have the courage to take charge of
a situation. Ultimately, you’ll need more than gut feelings. You’ll need to be
able to engage in critical thinking, enact problem-solving skills, and make
moral and ethical judgments in times of need. These skills can be provided by
years of experience and also informed by your criminal justice training.
Of course, the specific criminal justice skills you’ll need will depend on your
career path. Those working in a corrections facility, for example, may require
different skills than a cybercrime investigator or Drug Enforcement Agent.
While technical requirements vary by role, there are common soft skills that
every criminal justice professional should have before jumping into their
career. There are also versatile, “nice-to-have” technical skills that can be
applied to most every criminal justice role. We explore the top examples of
criminal justice skills below.
Soft Skills in Criminal Justice
Critical Thinking and Problem-Solving – As you know, criminal justice
professionals at all spectrums of the field are often put in fast-paced
environments or complicated situations in which they need to think on
their feet. Therefore, critical thinking and problem-solving play a big role
in this line of work. You need to be able to assess situations, solve
conflicts, and take action in a quickly and calmly manner.
Effective and Ethical Decision-Making – Supplementing the skills above,
criminal justice professionals must be able to make decisions quickly and
effectively during times of need. However, ethics also play a big part in
how these decisions are made. In this field, you must understand the
difference between right and wrong, and protect the community from
wrongful actions that could cause harm. Ethics will also help you navigate
contemporary issues in criminal justice, such as how racial inequities, out-
of-date policies, and socioeconomic challenges are contributing to
increased crime.
Leadership – When working in criminal justice, you are leading your
community to safety. You are leading others to justice, or leading teams
to solve crimes. No matter where you work in the field, leadership skills
can be a significant asset in making an impact in your role. Leadership
skills will enable you to serve as a mentor and role model for others, as
well as allow you to advance your job to greater seniority and pay
potential.
Communication – Both written and verbal communication skills are
needed in the criminal justice field. Writing legal documents,
communicating details of a scene, or speaking with victims and suspects
requires one to be articulate in both their writing and presentation.
Public Speaking – Along with verbal communication skills, public speaking
skills are a plus for criminal justice professionals. Often, police officers,
detectives, courts officials, and other criminal justice specialists need to
speak in front of large audiences or groups of reporters.
Active Listening and Learning – Part of good communication means
listening to others well. Criminal justice professionals, whether they work
in courts, corrections, or law enforcement, must be able to listen to
others in order to gather information, understand perspectives, follow
complex arguments, or counseling someone in need.
Observation – Great criminal justice professionals are detail-oriented,
and they pay attention to the details. They observe seemingly “little
things” that can later play a major role in solving a crime. Whether you
are an investigator, a career focused around observational skills, or a
court justice, the observation of situations will be an essential component
to your work.
Integrity and Empathy – In the end, it is highly important for criminal
justice professionals to have integrity and empathy behind the work that
they do. You must have a good character and the ability to stand up for
what is right. The call for criminal justice reform we’ve been experiencing
in recent years is, simultaneously, a call for integrity and understanding
among our officers. As you enter the field, you can be a difference-maker
by having a strong moral character and being empathetic to others’
situations. These qualities can help you connect with your community and
become an honorable figure among those you serve.
Criminal justice professionals are in demand, and the need for criminal
justice professionals will never go away. These specialists are the people who
help to keep our streets, our businesses, and our greater welfare safe. Without
them, without people like you, where would we be?
Learn more about Goodwin University’s criminal justice programs, and see
how you can get into the field through one of our flexible degree programs.
Call 800-889-3282 or request more information online.
Principle No. 7. - THE POLICE ARE THE PUBLIC AND THE PUBLICARE THE
POLICE.
The Police at all times should maintain a relationship with thepublic that gives reality to
the historic tradition that the police are the public and thepublic are the police. The
Police are the only members of the public who are paid togive full-time attention to
duties which are incumbent on every citizen in the intent ofthe community welfare