Professional Documents
Culture Documents
Here are some questions you can ask yourself to check how far you are from being a
professional: Score 3 if always, 2 if almost always, 1 rarely and 0 never.
Score
A. PHYSICAL PROJECTION
1. Do I wear a uniform that clean and wrinkle free? 3
2. Do I ensure proper matching of colors in my attire? 2
3. Is my hair neatly combed, clean and worn in style that is becoming 3
to me?
4. Do I use simple jewelries appropriate to my job? 2
5. Do I always feel and look clean and tidy? 3
6. Are my shoes shiny and their heels in good condition? 2
7. Do I change my stockings and underwear every day? 3
8. Are my nails clean, well-shaped, with moderate length? 3
9. Do I make it a habit to wear deodorants, especially when I perspire 3
heavily?
10. Do I wear light cologne during my duty? 2
11. Do I brush my teeth after meal or refresh my breath with oral 3
mouthwash?
12. Am I free of body odor? 3
13. Am I free of any bad breath? 3
14. Do I wear simple and appropriate make-up? (ladies only) 2
15. Do I retouch my make-up from time to time? (ladies) 2
16. Do I fix my hair from time to time? 2
17. Am I relaxed and not rattled by irritating or uncomfortable 2
situations on the job?
18. Do I maintain a good posture while on the job (straight body, not 2
leaning on walls)
19. Am I free of unpleasant mannerisms? 3
Score
Republic of the Philippines
Northwest Samar State University
Calbayog City, 6710
Website: http://www. nwssu.edu.ph
Email: main@nwssu.edu.ph
Telefax: (055) 2093657
B. VERBAL
PROJECTION
1. Do I speak with friendly tone and modulated voice? 2
2. Do I use simple language in my conversation with people? 2
3. Do I maintain eye contact while conversing with others? 2
4. Do I pay full attention when talking to them? 2
5. Do I express interest in what people say by active listening, nodding 3
of head or asking questions, etc.?
6. Am I more a listener than talker? 2
7. Do I allow others to finish their statement before I react? 2
8. Am I cautious of the words I speak to avoid hurting or antagonizing 2
others?
9. Do I know how to keep confidential matters? 2
10. Do I avoid spreading gossip or indulging in gossip? 2
11. Do I generously use magic expressions like please, may I, do you 2
mind, I’m sorry?
12. Can I maintain my composure when talking to unreasonable or 2
irritating persons?
13. Am I honest and sincere in my communications and avoid bluffing 2
anyone?
14. Do I avoid unpleasant non-verbal signals like sour face, 2
inattentiveness, sneering or staring look, etc. when dealing with
people?
Score
C. ETHICS AND SOCIAL GRACES
1. Do I know and practice my table manners? 2
2. Do I avoid by passing people in the organization? 3
3. Do I know how to respond when introduced to someone? 3
4. Do I keep my appointments and come on time? 2
5. Do I give way to ladies (if man) or to the elderly? 3
6. Do I keep my work area organized and tidy? 2
7. Do I practice basic courtesies in the use of the telephone? 2
8. Do I respect the privacy of others or their personal space (i.e., not 3
opening the letters, not too close, not eave dropping, not meddling
in their conversation?
9. Do I have the habit of greeting people I meet like company officers, 3
customers, etc.?
10. Do I avoid gossiping about my boss and my company to other 2
people?
11. Do I refrain from unhygienic practices like spitting in public areas, 3
sneezing without covering my mouth, etc.?
Republic of the Philippines
Northwest Samar State University
Calbayog City, 6710
Website: http://www. nwssu.edu.ph
Email: main@nwssu.edu.ph
Telefax: (055) 2093657
Add your scores per category. The average score is calculated as total score divided by the
number of items.
Total Score Average Score Remarks
A. Physical Projection 48 2.5 Acceptable
B. Verbal Projection 29 2.3 Not
Acceptable
C. Ethics/Social Graces 28 2.5 Acceptable
Grand Total: 105 7.3