Ass Tool - SITXGLC001Research Compliance

SIT50416 - Diploma of Hospitality Management
SITXGLC001
Research and Comply with Regulatory
Requirement
Assessment Tool
Mode | Classroom Delivery
SIT50416| SITXGLC001 Research and Comply with Regulatory Requirement Page 30 of 41

Assessment Tool | V 2.1 | April 2020 I Review: Dec 2020
Australian English Colleges t/a Australian College of Hospitality and Business Management
Provider Code: 45215 | CRICOS Provider Code 03630A
Assignment Cover Sheet
Student ID
Student Name
Unit SITXGLC001 Research and Comply with Regulatory Requirement

Assessment Task - Title/Number
Trainer/Assessor
Date Submitted
Note: Plagiarism/Cheating is a serious offence. If a student is found plagiarising/cheating, it may result in a penalty of
suspension/cancellation of student’s enrolment. In submitting their work, students must be aware of college’s Plagiarism
and Academic Misconduct Policy available in student handbook, college’s website and student administration.
Declaration of Originality:
By submitting this assignment for assessment, I acknowledge and agree that:

 This assessment task/work is submitted in accordance with the college’s Plagiarism and Academic Misconduct
Policy. I also understand the serious nature of academic dishonesty (such as plagiarism) and the penalties
attached to being found guilty of committing such offence
 No part of this assessment task/work has been copied from any other source without acknowledgement of the
source
 No part of this assessment task/work has been written by any other person, except to the extent of team and/or
group work as defined in the unit/assessment task
 A copy of the original assessment task/work is retained by me and that I may be required to submit the original
assignment to the trainer/assessor upon request
 The trainer/assessor may, for the purpose of assessing this assessment task/work:
o Provide a copy of this assignment to another member of the faculty for review and feedback; and/or
o Submit a copy of this assignment to a plagiarism checking service. I acknowledge that a plagiarism
checking service provider may then retain a copy of this assessment task/work on its database for the
purpose of future plagiarism checking
Late submission: Late submission without a prior approval of the trainer/assessor will not be accepted and
may delay the assessment outcome. You may also need to resubmit work as per college’s Reassessment Policy.
I declare that this assessment is my own work.
Student
Date:
signature:
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Comments (if any)
Assessment Summary
Read all the instructions below before attempting the assessment task. Assessment tasks are tools used to

determine if you have the knowledge and skills to complete tasks to industry standards within the workplace.
Your trainer/assessor will help you throughout this task and it is your responsibility to provide enough
evidence to justify a competent decision by the trainer/assessor. If you do not understand the questions or
what is required, ask your trainer/assessor for assistance. For group assessments, all students are to contribute
to the assessment tasks. You can work in groups up to a maximum of four people.
You are to complete all tasks by the due date and assessments must have a coversheet attached. If you think
you do not have enough time to complete the tasks by the due date, discuss with the trainer/assessor the
reasons of why you cannot submit on time.
Writing your responses

When answering questions, ensure that your answers are detailed enough to so the assessor can draw a
conclusion that you have the knowledge and/or skills to demonstrate competency. Handwritten answers must
be written in blue or black pen. When producing reports, ensure that your project has a title page, table of
contents, page numbers, reference list, ensuring that your answers thoroughly match the questions asked.
Answer all questions in your own words to avoid plagiarism. Plagiarism is copying someone else’s work or
ideas and saying that it your own work. Sources of work must be properly referenced, outlining the source of
your ideas. Penalties may include having to resubmit the assessment task again, repeating the Unit of
competency, or for repeat plagiarism, expulsion from Australian College of Hospitality & Business
Management.
Marking of Assessments
On submission of your assessment will be marked for a result of either Satisfactory (S) or Not Yet Satisfactory
(NYS). If you receive a NYS result, you will be asked to redo the tasks again. To achieve a competent result with
this unit, all tasks need to be completed and marked as satisfactory. Your trainer/assessor will provide
feedback to you on each task, outlining where you must improve to achieve a Satisfactory (S) result. When all
tasks are marked as Satisfactory (S), you will receive a result of Competent (C) for this unit otherwise, you will
be marked Not Yet Competent (NYC). Assessments submitted to the trainer/assessor after the due date may
not be accepted, and you may have to pay a resubmission fee / adjustment may apply.
Students with Special Needs
If leaners/learners have any special needs (e.g. physical disability, learning difficulty) regarding assessment,
they should be directed to discuss these with the Course Coordinator. The college will endeavour to make all
possible and reasonable adjustments to any aspect of assessment in order to address those needs. Some
examples of additional support could include:
 Language, literacy and numeracy (LLN)

 Assistive technology
 Additional materials or tutorials
 Assistance in using technology for online delivery components.
Reasonable adjustment
Reasonable adjustment refers to any modification made to the learning environment, certification
requirements, training delivery or assessment method to help learners with a disability access and participate
in education and training on the same basis as those without disability (IBSA, 2015). The Disability Standards
for Education 2005 were formed under the Disability Discrimination Act 1992. They clarify the obligations of
training providers to ensure that learners who have a disability are able to access and participate in education
and training on the same basis as those without disability.
Some examples of reasonable adjustments could include:

 Personal support services, e.g. a reader, Auslan interpreter, a scribe
 assistive technology or special equipment, e.g. screen readers, magnifiers, alternative keyboards
 modifying the presentation method, e.g. visual, oral, print, electronic
 adjustments to timeframes, e.g. providing materials prior to class, extended time limits
 adjustment of the physical environment, e.g. specific furniture, arrangement of classroom.
The determination of “reasonableness” requires judgement that must take into account the impact on the RTO
and the need to maintain the integrity of the qualification. While reasonable adjustments can be made to the
ways in which evidence of performance is gathered and demonstrated, the criteria for making Competent/Not
Yet Competent decisions (and/or awarding grades) should not be altered in any way. That is to say, the
standards expected should be the same irrespective of the group and/or individual being assessed (Disability
Standards for Education 2005).
Skill Recognition and Credit Transfer
Appropriate credit(s) may be granted to eligible students against each unit of competency on presentation of
evidence of successful completion of the same unit in an equivalent or higher qualification. Under the
Australian Qualifications Framework, this qualification recognises competencies achieved as part of a
Nationally Recognised Qualification from other institutes or universities.
Students may also apply for Recognition of Prior Learning (RPL) by providing evidence that they have the
required skills and knowledge in the specific areas of competency through work/industry experience and/or
completed eligible assessments in equivalent or higher qualification.
Please refer to college’s RPL/Credit Transfer Policy for more information and applicable procedures. The policy
is available either through the faculty coordinator or college’s website
Academic Policies and Procedures
Applicable policies and procedure related to this course including plagiarism, assessments, appeals and
complaints, can be found with the course coordinator as well as in the “Policies and Procedures” section of the
college’s website.
Submission of Work
All the written works must be submitted in a hard copy, and an additional soft/electronic copy if required by
the trainer/assessor, with an accompanying “Assessment Cover Sheet”. Each Assessment Cover Sheet should
be signed by the student and must contain student details and date of submission.
Material submitted for assessment—Word processed assignments, reports, essays, projects, etc. must contain
student’s name, ID (if available). Within the context of these assessment tasks, the assessor fulfils the role of
client, manager or supervisor, as applicable. Work submitted for “approval” within this context must
demonstrate care and attention to detail, such that the student inspires confidence that the work is being
undertaken competently.
Where soft copy/electronic files are submitted, students are encouraged to name the files according to
established procedure. This would typically include a course or unit code, assessment or submission code, and
in the case of multiple files an alphanumeric identifier. Multiple files may also be required to be submitted
within an enclosing folder (with similar, appropriate naming conventions) or archive format—e.g. zip. Follow
submission guidelines in each assessment task for specific instructions.

Unit Overview
This unit describes the performance outcomes, skills and knowledge required to comply with laws and
licensing requirements for specific business operations. It requires the ability to access and interpret
regulatory information, determine scope of compliance, and develop, implement and continuously review and
update policies and practices for business compliance.
The unit applies to regulatory requirements for day-to-day business operations in all tourism, travel, hospitality
and event sectors and to special requirements for one-off events.
It applies to senior personnel who operate independently or with limited guidance from others and who are
responsible for making a range of operational business and regulatory compliance decisions.
Learning Outcomes
On successful completion of this unit, the learner/trainee will be able to;
 Research information required for legal compliance.

 Develop and communicate policies and procedures for legal compliance.
 Ensure compliance with legal requirements.
 Maintain personal and organisational knowledge of regulatory requirements.
As well as demonstrating the performance criteria, to be assessed as competent, the learner must
demonstrate their ability to apply the required knowledge and skills in a range of situations. These are
summarised in the Competency Standards section below.
Prerequisite Requirements
This unit does not have a pre-requisite.
Performance Criteria
The following performance criteria specify the required level of performance for each of the elements of
competency:
Element Performance Criteria

1.1. Identify sources of information for compliance with laws and
licensing for business operations.
1.2. Evaluate areas of business operation and determine scope of
compliance requirements.
1. Prepare for meetings
1.3. Access regulatory information relevant to specific business
operation.
1.4. Identify risks, penalties and consequences of non-compliance.
1.5. Assess and act on need for specialist legal advice.
2. Conduct meetings 2.1. Develop and clearly articulate regulatory policies and
procedures in a format readily accessible to all personnel.
2.2. Nominate the roles and responsibilities of personnel for
regulatory compliance in policies and procedures.
2.3. Distribute policies, procedures and legal information to
personnel at appropriate times.
2.4. Organise information updates for personnel to ensure their

knowledge of roles and responsibilities for legal compliance.
3.1. Communicate with regulatory authorities when planning
business operations and submit required documentation.
3.2. Maintain business and occupational licences and check
3. Follow up meetings
contractor compliance to avoid risk to business.
3.3. Continuously evaluate business operations for non-
compliance and implement modifications.
4.1. Identify and use a range of opportunities to maintain
knowledge of current regulatory requirements.
4. Maintain personal and 4.2. Use organisational communication methods to share updated
organisational knowledge of regulatory knowledge.
regulatory requirements. 4.3. Continuously review and distribute plans, policies and
procedures for compliance with current laws and licensing
requirements.
Performance Evidence
Evidence of the ability to:
 access and interpret regulatory information and determine the scope of compliance for the
operations of a specific tourism, travel, hospitality or events business in relation to at least six
different areas of compliance
 develop policies and procedures for legal compliance with each of the above areas of compliance
 integrate into compliance planning activities and documentation:
 sources of detailed information and advice on regulatory compliance
 objectives and primary components of a broad range of local, state, territory and commonwealth
government laws relevant to the specific to the business operations
 use of policies and procedures in managing regulatory compliance.
Knowledge Evidence
The following knowledge must be assessed as part of this unit:
 legal responsibilities and liabilities of managers and directors in varying business structures
 sources of information and advice on regulatory compliance:
 local, state, territory or commonwealth government departments or regulatory agencies
 industry associations
 plain English documentation that explains the operational requirements of legislation
 computer data
 the internet
 discussions with experienced industry personnel
 industry:
 accreditation operators
 associations and organisations
 developers of codes of conduct or ethics
 journals
 seminars
 lawyers
 networking with:
 colleagues
 suppliers

 libraries
 media
 personal observations and experience
 reference books
 training courses
 unions
 functions and general operating procedures of regulatory authorities of particular relevance to the
tourism, hospitality and events industries
 methods of receiving updated information on laws and licensing requirements
 use of policies and procedures in managing regulatory compliance
 formats for and inclusions in policies and procedures
 objectives and primary components of local, state, territory and commonwealth government laws to
which all types of businesses must comply and that cover:
 anti-discrimination, especially provisions for equal employment opportunity (EEO) and harassment
 Australian Consumer Law (ACL) especially provisions for refunds, exchanges and cancellations, terms
and conditions of quotations and consumer contracts
 contracts
 employer superannuation contributions
 environmental protection especially provisions for environmental hazard identification, use of
minimal impact practices and reporting of incidents
 Fair Work Act 2009, especially provisions for National Employment Standards (NES)
 local community protection, especially provisions for land management and access and protecting the
lifestyle of neighbouring residents
 taxation
 workplace relations
 public liability and duty of care
 work health and safety
 workers’ compensation, especially provisions for injury reporting and occupational rehabilitation
 objectives and primary components of laws, codes, standards and licensing requirements that impact
on specific operators in the tourism, hospitality and event industries; chosen to be applicable to the
individual’s context:
 Copyright Act 1968
 Criminal Code Act 1995 as it relates to child sex offences outside Australia
 European Economic Directive of Foreign Travel
 food safety
 Food Standards Australia New Zealand Act 1991
 liquor licensing, especially as it relates to the responsible service of alcohol
 Privacy Act 1988
 Queensland Tourism Services Act 2003
 Residential Tenancy Act
 responsible conduct of gaming regulation
 for each relevant law, code, standard and licensing requirement, the depth of knowledge must cover:
 key practices that are prohibited by the law
 auditing and inspection regimes
 main consequences of non-compliance
 need to apply for and maintain business or occupational licensing and associated mandatory training
and certification requirements
 requirements for record keeping and acceptable record keeping mechanisms
 statutory reporting requirements for businesses
 key business insurances required
 adherence to mandatory codes of conduct enshrined in legislation

 requirements to develop and implement plans, policies, codes of conduct or incorporate certain
business practices
 rights and responsibilities of employees and employers
 other specific action that must be taken for legal compliance
 opportunities to maintain knowledge of regulatory requirements:
 discussions with experienced industry personnel
 networking with colleagues and/or suppliers
 participating in industry accreditation schemes
 participating in industry seminars
 membership of professional industry associations
 participating in training courses
 subscribing to regulatory newsletters.
Assessment 1:
Assessment Task Written Project Scenario

Schedule
Performance Criteria:
1.1, 1.2, 1.3, 1.4, 1.5, 3.1, 4.1
Outcomes Assessed Performance Evidence
Addresses some elements of required foundation skills and

knowledge as shown in the Assessment Mapping
documents
Instructions for answering written questions:

 Student must have to complete a written assessment consisting of a series of questions.
 It is expected from students to correctly answer all the questions.
 Answers must demonstrate an understanding and application of relevant concepts, critical thinking,
and good writing skills.
 Student must concise to the point and write answers according to the given word-limit or provide
enough evidences to each question and do not provide irrelevant information.
 Student must not use non-discriminatory language. The language used should not devalue, demean,
or exclude individuals or groups based on attributes such as gender, disability, culture, race, religion,
sexual preference or age. Gender inclusive language should be used.
 Assessor should not accept answers copied directly from texts without acknowledgement of the text
 Trainer/Assessor will provide student further information regarding the location of completing this
assessment task.
Description:
Written Project Scenario
CA City Hotel is looking at changing its liquor licence to include off premise consumption of alcohol, as this was
not on the original licence application. They are wanting to take advantage of the surrounding grounds and
hold outdoor licenced events. You are working at CA City Hotel as the Duty Manager.
CA City Hotel will need to employ some casual bar and wait staff as part of this project along with engaging
contractors such as bands, entertainers, and an audio-visual company. This will be a ticketed event open to the
public.
CA City Hotel would like to have a launch party promoting what they can offer in this area. The launch party
will include:
 Licenced drinking areas
 Stage with bands and entertainers
 Food stalls
 Fireworks
 Mini casino with blackjack tables and roulette wheels.
The launch will take place on a Friday evening from 6:00pm until midnight. Rob Bradley, the General Manager,
has asked you to research and compile all the relevant compliance matters as he wants to ensure that all
legislation and regulations are met. He is proud that CA City Hotel is diligent with compliance and the best
practice that they implement, and he wants to see this continue.

You will need to refer to CA City Hotel Organisational Chart found in your supplementary files at times
throughout this project.
Task 1
You must research and prepare a comprehensive report covering all aspects of the legislation and regulation
requirements to allow for CA City Hotel to hold outdoor events, and in particular, the launch party. Along
with the report you will need to answer questions to support your understanding.
1.1 Before you begin your research explain how you could use or what the benefits are of the
following sources. Complete the table.
Read the content from your SITXGLC001 Research and Comply with Regulatory Requirements
Learner Guide.
Hint
Section 1.1. Identify sources of information for compliance with laws and licensing for business
operations.
Local, state, territory or Services NSW: For residents and companies throughout
commonwealth government NSW, Service NSW makes it simpler to obtain
departments or regulatory government services. This offers clients, companies, and
agencies their partner agencies top-notch one-stop services.
ATO Australia: Manage and shape the tax
Industry associations Restaurant and Catering industry Association (R&CA): For owners of
small businesses, R&CA provides a membership subscription with
alluring incentives.
Australian Hotels Association (AHA): Helps create a national legal,
social, economic, and business framework that guarantees Australian
hotels' long-term existence.

Plain English documentation that The practical requirements of law can be explained with
explains the operational the help of plain English documentation that demystifies
requirements of legislation legalese. Although many actions, rules, and regulations
use vocabulary appropriate for them, it might be difficult
for the common layperson to grasp. Many documentation
is available online that might help in understanding and
condensing the specifics of the law.
Computer data This could be information kept on a server, piece of

software, or application for a company. Previous
applications, studies from an organisation, or places
where non-compliance has been found may be included.
The internet Most likely where we'd all begin and an almost limitless
source of information.
Discussions with experienced We can learn a lot by speaking with experienced industry professionals.
industry personnel If we are confused about something, they could be able to assist us..
A programme or institution's compliance with defined

Accreditation operators quality standards and competence to perform particular
conformance duties is officially and independently
verified through accreditation. Tests, inspections, and
certification are only a few examples of duties that fall
within the category of conformity assessment.

Associations and organisations Restaurant and Catering industry Association (R&CA): For owners of
small businesses, R&CA provides a membership subscription with
alluring incentives.
Australian Hotels Association (AHA): Helps create a national legal,
social, economic, and business framework that guarantees Australian
hotels' long-term existence.
Developers of codes of conduct They have knowledge about the guidelines, procedures, rules, and so
or ethics on. They can assist us when needed.
Libraries, reference books, and A library will have specialised reference materials and
journals periodicals for your sector that might not be online.
Seminars and training courses A seminar or training session will often be used as a way
of educating persons impacted by changes to legislation
or licencing. It also offers a wonderful chance to clarify
things and ask inquiries.
Lawyers Lawyers can be a valuable source of information for

clients; some businesses employ lawyers, or they may
use them when necessary for certain duties like licencing.
Networking with colleagues or Networking with colleagues and suppliers will help us to learn a lot of
suppliers things. They can share their personal experiences which might help us.
Media Keeps informed by checking social media notifications,

joining to newsletters, or viewing pertinent television
programming. Any organisation discovered to be out of
compliance will be quickly brought to light by the media.

Personal observations and Additional facts and numbers can be supplied by one's
experience own observations and experience. This could be
accomplished by reviewing previous applications,
policies, and processes, or simply by having first-hand
knowledge.
Unions All licencing requirements will be available to industry

unions, and joining one will provide you quick access to
this knowledge. The union, United Voice, has more than
120,000 members from all 50 states and the territories,
and it upholds workers' rights to a decent and dignified
workplace.
With the help of their united efforts, the members have
gained numerous advantages for all Australians. This
includes the rewards system, paid parental and annual
leave, and minimum earnings that are liveable.

1.2 Explain the function of regulatory authorities and provide the name of four (4) regulators you
would communicate with when planning for the change of liquor licence and the launch of the
outdoor event area. Explain the function and general operating procedures of one (1) tourism
regulatory authority.
Learner Guide.
Hint
Section 3.1. Communicate with regulatory authorities when planning business operations and
submit required documentation.
Explanation
An independent enforcing organisation established by the government to supervise
and enforce the rules pertaining to occupational health and safety is known as a
regulatory authority. Regulatory bodies, regulatory agencies, and plain old regulators
are other names for regulatory authority. The regulatory authority's job is to create
and strengthen safety standards and make sure they are followed consistently. It
enables an organisation to stay current on compliance issues and timely submit the
necessary documentation. They establish, control, inspect, and enforce codes of
practice and standards.
Names
ACT Office of Regulatory Services
NSW Office of Liquor, Gaming and Racing
NSW Independent Liquor and Gaming Authority
NT Department of Business

Function and operating procedures of a tourism regulatory authority
Tourism Australia
The Australian government department in charge of marketing tourism abroad is
called Tourism Australia. The purpose of Tourism Australia is to: Encourage tourists to
visit and explore Australia. Boost Australia's economic gains from tourism.

1.3 Use your research skills to describe the objectives and primary components of the following laws
and regulations.
Hint Learner Guide.
Section 1.3. Access regulatory information relevant to specific business operation.
Anti-discrimination In Australia, it is illegal to discriminate against people

based on a variety of protected characteristics. They are:
Race, Color, Sex, and Sexual Preference
No matter the size of the business, it is forbidden for an

employer to treat a worker unfairly. This comprises
people employed full-time, part-time, or on a temporary
basis, as well as those on probation, apprenticeships,
learners, and those with set job duties or time
commitments. Additionally, it is illegal to reject a
candidate for employment because of one of the
aforementioned qualities.
Australian Consumer Law The national legislation regulating ethical business

especially in regard to refunds, practises and consumer rights is known as the Australian
exchanges and cancellations, Consumer Law (ACL). The ACL went into effect on
terms and conditions of January 1, 2011, and it encourages fair trade and offers
quotations and consumer protection. The Australian Competition and Consumer
contracts Commission (ACCC) is responsible for overseeing the
ACL, which is upheld in all Australian courts. It addresses
unjust contract conditions, consumer rights when
purchasing goods and services, the implementation of
penalties, the safety of products, and uninvited customer
contracts (such as door-to-door sales). It is valid to all
Australian businesses, along with all states and
territories.

Contracts An arrangement among two or more entities is a
contract. They have legal validity and are enforced under
the law. Employees are protected by the ACL from unjust
contractual terms, but they should generally thoroughly
examine contracts prior accepting them and retain
copies.
Contracts must adhere to minimal requirements, and
employees cannot be treated worse than they would be if
they were working under awards.
When determining if a clause, requirement, or other
aspect of a contract may be unfair, there are a variety of
variables to take into account. A term's fairness must be
evaluated in light of the entire contract.
Employer superannuation A superannuation contribution of 9.5 percent of an
contributions employee's ordinary time income must be made by the
employer under the superannuation guarantee if the
employee receives $450 or more pre taxes in a monthly
and is: - above 18; or - under 18 and works more than
30 hours a week.
This is true for both full-time and part-time employees as
well as some temporary workers.
Superannuation must be deposited into the owner's
allocated account at least every three months.

Environmental protection The Environmental Protection Authority was created in
especially in regard to accordance with the Environment Protection Act of 1986.
environmental hazard The Act calls for the administration, protection,
identification, use of minimal conservation, and protection of the environment, as well
impact practices and reporting as the avoidance, management, and mitigation of
of incidents pollution and other environmental damage. If a company
follows best business practices for corporate social
responsibility, it will have strict reporting procedures in
place, facilities for identifying environmental risks, and
minimum effect procedures for things like trash and
noise.
Fair Work Act 2009 especially in This regulates the interaction between employees and employers,
regard to National Employment defines minimum rights, adaptable and equitable work arrangements,
Standards prohibits employment discrimination, and contains requirements for
national employment standards (NES).
Ten minimum rights are outlined in the NES, including:
 Highest weekly working hours
 Requests for flexible work schedules
 Parental leave and related rights
 Public holidays
 notice of termination and redundancy pay
 personal caregiver and compassionate leave
 long service leave
 annual leave
 The Fair Work Information Statement.
Local community protection The effect on the surrounding community must be
especially in regard to land considered when changes are made to a location or a new
management and access and business opens.
protecting the lifestyle of local
residents
Taxation Tax laws are governed by the Australian Taxation Office

(ATO), however there are other types of taxes in Australia
that can be paid at the regional, state, or federal levels.
The ATO can offer direction, counsel, and policy regarding
tax-related issues. Applying for tax deductions may be
possible for hospitality employees. These often include
food, transportation, attire, instruction, and tools of the
trade.
Public liability and duty of care This protects a company from financial risks including
allegations of bodily harm or damage to property a third
party sustains as a consequence of the company's
operations. However, if an organisation engages in
dangerous or risky behaviours, it may jeopardise its very
own safety and well-being as well as that of others.

Work health and safety All workers' welfare, health, and safety are all protected
by it. It also includes anyone else who might be impacted
by the work a company does. In order to "defend the
health and safety of workers and other people by avoiding
or decreasing workplace risks the WHS Act was passed
Food Standards Australia New preserves customer health and security in reference to
Zealand Act 1991 food and food items. In Australia and New Zealand, it
pertains to all food that is sold or processed for sale. The
following are covered by this code:
General food standards: such as labeling laws, limitations
on chemical and microbial pollutants, and specifications
for food processing.
Food Product Standards: The content of cereals, fruit,
vegetables, milk products, drinks, and speciality foods is
outlined in the Food Product Standards.
Liquor licensing and RSA For the wholesaling sale of liquor, each state and territory
is required to have a licence and laws that address:
Who is allowed to sell and provide alcohol;
The business practises of licenced locations;
Infractions and responsibilities of licensees;
Disciplinary proceedings and punishments
Privacy Act 1988 A person's name, signature, location, mobile number,

birth date, medical data, bank account information, and
views about that person are all considered to be personal
information that must be handled legally. The majority of
hotels employ a customer relationship management
(CRM) platform; consider how much information they will
have about guests arriving and those who have already
stayed there.
Responsible Conduct of Gaming Gambling is not available in all areas of hospitality, but if
you work in one and supply or sell gambling items, you
must complete responsible gaming training in order to
comply with the law. Once more, this training is state-
based.

1.4 You must now research and prepare a comprehensive report covering all aspects of the legislation
and regulation requirements to allow for CA City Hotel to hold outdoor events, and in particular, the
launch party. You need to explain how each legislation or regulation is relevant to the scenario.
You must address the following in regard to the scenario:
 Evaluate CA City Hotel’s planned business venture and determine the necessary
requirements to be compliant.
 Research information for compliance with laws and licensing, of local, state, territory and
commonwealth laws, specifically:
 Anti-discrimination, especially provisions for equal employment opportunity (EEO) and harassment
 Employer superannuation contributions
 Contracts
 Fair Work Act 2009, especially provisions for National Employment Standards
 Australian Consumer Law (ACL) especially provisions for terms and conditions of quotations and
consumer contracts
 Environmental protection, especially provisions for use of minimal impact practices and reporting of
incidents
 Provisions for land management and protecting the lifestyle of neighbouring residents
 Food safety and food standards
 Liquor licensing, particularly in relation to responsible service of alcohol and the off-premise licence
 Public liability, insurance and duty of care
 Responsible conduct of gambling
 Work health and safety
 Explain this risk, penalties and possible consequences of non-compliance including the legal
responsibilities and liabilities of the CA City Hotel managers.
 Explain who you could consult with for legal advice, justifying your explanation.
 Any codes of conduct that are within the relevant legislation

For each law, code, standard and licensing requirement you research, you must address the
following points:
 Key points that are prohibited by the law or regulation
 Auditing and inspection regimes
 Main consequences of non-compliance
 The need to apply for and maintain business or occupational licensing and associated mandatory
training and certification requirements
 Requirements for record keeping and acceptable record keeping mechanisms
 Statutory reporting requirements for businesses
 Key business insurances required
 Adherence to mandatory codes of conduct enshrined in legislation
 Requirements to develop and implement plans, policies, codes of conduct or incorporate certain
business practices
 Rights and responsibilities of employees and employers
 Other specific action that must be taken for legal compliance.
Your report must:
 Be written to a professional standard and include referencing.
 Cover a minimum of one (1) paragraph for each of the points addressing how they are relevant
to the scenario. Use the points as a guide for your headings.
 Demonstrate research skills.

Learner Guide.
Section 1.1. Identify sources of information for compliance with laws and licensing for business
operations.
Hint Section 1.2. Evaluate areas of business operation and determine scope of compliance
requirements.
Section 1.3. Access regulatory information relevant to specific business operation.
Section 1.4. Identify risks, penalties and consequences of non-compliance.
Section 1.5. Assess and act on need for specialist legal advice.

The CA City Hotel would want to host a launch party to advertise their capabilities in this region.
Included in the launch celebration are:
 Regions with alcohol permits
 Stage with musicians and performers
 Food carts
 Fireworks
 A miniature casino with roulette and blackjack tables.
The launch will happen on a Friday night from 6:00 pm until 1:00 am. All the pertinent compliance
information has to be launched in order to make sure that all laws and regulations are followed. The
General Manager wants to see CA City Hotel's commitment to best practises and compliance
continue since he is proud of it.
For this, they want information regarding compliance with laws and licensing, of local, state,
territory and commonwealth laws, specifically:
 Anti-discrimination, especially provisions for equal employment opportunity (EEO) and
harassment: In Australia, it is illegal to discriminate against people based on a variety of
protected characteristics. They are: Race, Color, Sex, and Sexual Preference. No matter the size
of the business, it is forbidden for an employer to treat a worker unfairly. This comprises people
employed full-time, part-time, or on a temporary basis, as well as those on probation,
apprenticeships, learners, and those with set job duties or time commitments. Additionally, it is
illegal to reject a candidate for employment because of one of the aforementioned qualities. It
should be made clear that no one is subject to discrimination in any way at CA City Hotel.
People should be hired and promoted based on their skills, not because of their ancestry, age,
sex, or other characteristics.
 Employer superannuation contributions: A superannuation contribution of 9.5 percent of an
employee's ordinary time income must be made by the employer under the superannuation
guarantee if the employee receives $450 or more pre taxes in a monthly and is: - above 18; or -
under 18 and works more than 30 hours a week. This is true for both full-time and part-time
employees as well as some temporary workers. Superannuation must be deposited into the
owner's allocated account at least every three months. The management of CA City Hotel
should ensure that the superannuation is donated on time and in the appropriate amount. The
laws and regulations are strictly obeyed if this is done.
 Contracts: An arrangement among two or more entities is a contract. They have legal validity
and are enforced under the law. Employees are protected by the ACL from unjust contractual

terms, but they should generally thoroughly examine contracts prior accepting them and retain
copies.
Contracts must adhere to minimal requirements, and employees cannot be treated worse than
they would be if they were working under awards. When determining if a clause, requirement,
or other aspect of a contract may be unfair, there are a variety of variables to take into account.
A term's fairness must be evaluated in light of the entire contract.
 Fair Work Act 2009: A range of adverse measures are described in the Fair Work Act of 2009.
Adverse action may comprise a course of conduct that is illegal if it is motivated by
discrimination. An employee may be fired, injured at work, or have their position changed to
their disadvantage and so on are examples of unfavourable acts.
 Australian Consumer Law (ACL): The national legislation regulating ethical business practises
and consumer rights is known as the Australian Consumer Law (ACL). The ACL went into
effect on January 1, 2011, and it encourages fair trade and offers protection. The Australian
Competition and Consumer Commission (ACCC) is responsible for overseeing the ACL, which
is upheld in all Australian courts. It addresses unjust contract conditions, consumer rights when
purchasing goods and services, the implementation of penalties, the safety of products, and
uninvited customer contracts (such as door-to-door sales). It is valid to all Australian
businesses, along with all states and territories.
 Environmental protection: The Environmental Protection Authority was created in accordance
with the Environment Protection Act of 1986. The Act calls for the administration, protection,
conservation, and protection of the environment, as well as the avoidance, management, and
mitigation of pollution and other environmental damage. If a company follows best business
practices for corporate social responsibility, it will have strict reporting procedures in place,
facilities for identifying environmental risks, and minimum effect procedures for things like
trash and noise.
 Food safety and food protection: Food quality, security, and safety are the three main focuses of
the multidisciplinary field of food safety and protection. Food safety concerns include food
allergenicity, foodborne illnesses, and microbiological dangers in food items. Nobody wants to
become ill after eating the meal, thus this is very important and should be taken care of.
 Liquor licensing: For the wholesaling sale of liquor, each state and territory is required to have
a licence and laws that address:
 Who is allowed to sell and provide alcohol;
 The business practises of licenced locations;

 Infractions and responsibilities of licensees;
 Disciplinary proceedings and punishments
To sell the alcohol, the business needs to obtain a licence. This is very important and needs to
be adhered to. Government sanctions will be applied if you sell alcohol without a licence.
 Public liability, insurance and duty of care: Public liability, duty of care and insurance is very
must essential in order to conduct the launch program.
 Responsible conduct of gambling: Gambling should be conducted responsibly else there will be
problem and chaos in the launch program which may lead to physical violance, untolerable
behavior and so on.
 Work, Health and Safety: All people, including clients and employees, should have their work,
health, and safety taken care of. Nobody's health ought to be in danger. Throughout the event,
this should be handled
If there is non-compilance including the legal responsibilies and liabilities of the CA City Hotel
then they have to face the risk, penalties and possible consequences. They run the possibility of
having to close their hotel and having their license revoked. They can also be subject to a fine
for this. The severity of the repercussions is determined by the laws that are broken.
It is best to speak with a lawyer for legal counsel as they are the ones who have the most
knowledge on the subject. They can provide us with the relevant, reliable information.

1.5 Explain how you could use the following methods or opportunities to receive updated information
on laws and licencing requirements.
Learner Guide.
Hint
Section 4.1. Identify and use a range of opportunities to maintain knowledge of current
regulatory requirements.
Discussions with experienced This could be a teammate, a boss, or an outsider that the
industry personnel organisation has hired to contribute their expertise. Ask if
you are uncertain. Being safe is preferable to being sorry.
Networking with colleagues The hotel sector provides great opportunities for
and/or suppliers networking. Take advantage of these opportunities to
talk with like-minded professionals in the same field.
They could be able to provide advice on dealing a specific
area of conformity, like tracking and screening minor
drinkers. Another excellent source of information is the
suppliers.
Participating in industry Associations frequently provide an accreditation service

accreditation or system that offers industry best practises and
compliance issues. Accredited programmes must exhibit
that they adhere to established norms and standards as
well as possess professional expertise.
Participating in industry seminars Seminars are a useful tool for knowledge maintenance.
Occasionally, after introducing new legislation or
regulations, governing authorities will ask business to
attend. By doing so, they can help spread the word and
make their point very obvious.

Membership of professional Being a member of an industry association is
industry association advantageous. They can inform you of the most recent
developments in the market as well as keep you up to
date on compliance.
Participating in training courses An organisation has two options for conducting training in
their area of expertise: either they hire an outside trainer
or use one of their own internal employees. Any
organisation should regularly include compliance training
into daily operations. Attending training sessions is a
great way to maintain compliance knowledge current and
applicable.
Subscribing to regulatory Keep updated by subscribing to regulatory newsletters.

newsletters
Assessment Task 2:

Assessment Task Scenario Based Assessment task
Schedule
1.2,1.5, 2.1, 2.2, 3.1, 3.2
Outcomes Assessed
Addresses some elements of required foundation skills
and knowledge as shown in the Assessment Mapping
documents
Assessment instruction:
 This task is conducted as open book Assessment (this means you are able to refer to your textbook,
resources or any other reading materials).
 Student must read and respond to all criteria of the task.
 Student must use computers to answer the criteria of the project.
 Student must complete the task independently or in group, please see the assessment criteria.
 No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
 As student complete this assessment task student predominately demonstrating his/her practical
skills, techniques and knowledge to trainer/assessor.
 The trainer/assessor may ask student relevant questions on this assessment task to ensure that this is
his/her own work.
Task 2:

2.0 This assessment is a continuation of the scenario from Task 1.
Did you provide evidence of the for
The planning following
the launch inparty
yourisinteraction?
underway and you have completed your research and
developed your report. You have recently been contacted by several people who have some
queries about the off-premises consumption of alcohol and the launch party in general. They
This session is to discuss the points raised in the scenario and the actions required to rectify them. Did you:
include:
If you are relying on feedback verbally given by your trainer, place their responses here, check with them to
 One of the food stall holders wanting to know if they require any licensing to sell their pizza and
confirm if this is necessary.
pasta.
i. Appraise and define the necessary compliance ☐Yes ☐No
 A neighbour who is concerned with noise from the launch party and the rubbish it will
requirements.
generate.
ii. Determine the roles and responsibilities
 A new employee of managers
who isand
concerned about: ☐Yes ☐No
employees at CA City Hotel
- Theirin regard to regulatory
pay rate
compliance including their legal responsibilities
- Working outside in theand
sun for long hours
liabilities. - Entitled breaks
iii. You have assessed the current situation and have ☐Yesdecided to organise
☐Noa meeting with the local
regulatory
iv. Discuss rights and responsibilities authority and
of employees to discuss these concerns along with:
employers.  The scope of compliance required
 The
v. Discuss licences and contractor roles of responsibilities
compliance to avoid risk toof ca city hotel personnel
☐Yes and managers
☐No
business.  Licences required for the launch
 Methods that will be put in place to evaluate non-compliance
vi. Evaluate business operations for non-compliance, including ☐Yes ☐No
 Relevant legislation and regulations
the risk and consequences and made suggestions to
 Consequences of non-compliance
implement modifications.
 Codes of conduct that may be contained within the legislation
vii. Discuss a broad range of local,
 The state, territory andof policies and procedures☐Yes
development ☐No
to support compliance.
commonwealth government laws relevant to the scenario.
viii. Discuss any codesThe person you
of conduct thatare
mayspeaking with
be containedhas
Read read
within
the your report
content and
from your☐Yeswill discuss the
SITXGLC001 compliance
Research requirements
☐No and Comply with
with Regulatory
legislation you. Requirements Learner Guide.
Organise a meeting with your trainer who
Section 1.2.will act in the
Evaluate roleofofbusiness
areas a regulatory authority
operation representative,
and determine scopesuch
of as
ix. Discuss the development of policies
the local council. and procedures. ☐Yes ☐No
compliance requirements.
Section 1.5. Assess and act on need for specialist legal advice.
The personHintyou are speaking with has read
Section 2.2.your reportthe
Nominate androles
will discuss the compliance
and responsibilities requirements
of personnel with
for regulatory
you. compliance in policies and procedures.
Organise a meeting with your trainer who
Section 3.1.will act in the role
Communicate withof aregulatory
regulatoryauthorities
authority when
representative, such as
planning business
the local council. operations and submit required documentation.
Section 3.2. Maintain business and occupational licences and check contractor
Now you need to communicatecompliance
using verbaltoskills/interact with others. The most appropriate way to do
avoid risk to business.
this is in an online workshop. Check with your study coach (or trainer/assessor) when the next workshop
is available.
Note there is no set time for the oral communication as this will depend on how well prepared you are for
the interaction. You must prepare for the areas below to be assessed as competent. It is anticipated this
should take no more than fifteen (15) minutes.
Your trainer will be expecting the following information from you to assess your competence in the specific
area.

Assessment Task 3:
Assessment Task Scenario Based Assessment task
Schedule
1.3, 2.1, 2.3, 2.4, 3.3, 4.1, 4.2, 4.3
Outcomes Assessed
Addresses some elements of required foundation skills
and knowledge as shown in the Assessment Mapping
documents
Assessment instruction:
 This task is conducted as open book Assessment (this means you are able to refer to your textbook,
resources or any other reading materials).
 Student must read and respond to all criteria of the task.
 Student must use computers to answer the criteria of the project.
 Student must complete the task independently or in group, please see the assessment criteria.
 No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
 As student complete this assessment task student predominately demonstrating his/her practical
skills, techniques and knowledge to trainer/assessor.
 The trainer/assessor may ask student relevant questions on this assessment task to ensure that this is
his/her own work.
Task 3.1

3.1 Now that you have completed your report and have consulted with a representative from a regulatory
authority, you need to write and implement a policy and procedure based on your findings.
Rob Bradley, the General Manager, has asked for you to develop policies and procedures explaining the
requirements for working outside and particularly in regard to the launch party. He requires six (6) policies
and procedures to be written.
They are to cover the following areas:
 The provision of food being served by vendors or contractors including public liability and duty of
care.
 The service of alcohol along with any restrictions that may apply.
 Ensuring the lifestyle of neighbouring residents is protected including access to their residences and
noise.
 Anti-discrimination, particularly in regard to equal employment opportunity for the staff that needs
to be hired.
 Work health and safety in regard to the conditions for CA City Hotel employees working outside.
 Refunds for tickets sold, taking into consideration inclement weather.
Keep in mind that the launch party will include:
 licenced drinking areas

 stage with bands and entertainers
 food stalls
 fireworks
 mini casino with blackjack tables and roulette wheels
You must prepare comprehensive policies and procedures explaining the compliance requirements for CA
City Hotel to hold outdoor events. This is to be distributed to all the Food and Beverage team at CA City
Hotel, including managers. You can use the Policy and Procedure Template Task 3.1 found in your
supplementary files for this task or create your own document.

Your policy and procedure must include the following:
 Policy number: (you can make this up).

 Dates: including the date the policy is effective from and the date it will be reviewed.
 Title: capturing the content of the policy.
 Purpose: a brief description describing the policy.
 Additional authority: relevant regulations, legislation, or any other authorities that may govern the
policy, including serving food and alcohol.
 Scope: the who or the what the policy applies, for example, all food and beverage staff or all credit
card transactions, and the methods used to communicate it to all relevant employees.
 Responsibility: the departments or person responsible for enforcing the policy
 Audits and inspections: how it will be monitored and audited, and the records that will be kept.
 Definitions: an explanation of any uncommon words.
Consider the following when developing your policy and procedure:
 Clearly explain regulatory policies and procedures in a format that is both accessible and that can be
easily understood by all employees.
 The roles and responsibilities of managers and employees to ensure regulatory compliance is met
and maintained.
 The methods used to distribute and communicate policies, procedures and legal information to
employees, and at appropriate times.
 How the outside operations will be monitored for non-compliance and how modifications will be
implemented if required.
 Include a range of local, state, territory and commonwealth government laws relevant to the
scenario.
 The legal responsibilities and liabilities of managers and directors.
 Auditing and inspection regimes.
 Requirements for record keeping.
 Consequences of non-compliance for the individual, manager, and organisation, particularly
regarding the responsible service of alcohol.
Learner Guide.
Hint
Section 2.1. Develop and clearly articulate regulatory policies and procedures in a format readily
accessible to all personnel.
Policy Number: 123-4567-8910
Dates: Effective from: 12th May, 2022
Reviwed at: 12th June, 2022
Title: Policy and Procedures
Pupose: The policy and procedures for explaining the requirements for working outside and particularly in

regard to the launch party.
Additional authority: Manager, Local authority, Government
Scope: This policy applies to all the staffs, members and the food vendors who are working there at the
event. This is also relevant to the CA City Hotel employees working outside.
Responsibility: The General Manager is responsible in order to enforce this policy.
Audits and Inspections: Going out into the field to check is how audits and inspections are conducted.
Monitoring should take place in person at the location. If in person monitoring is done, then it is considered
more effective and appropriate.
Policies and Procedures:
 The hiring of employees should be exclusively based on their skills. No employee should receive more
or less benefits because of his or her membership in a certain community, age group, sex, or other
category.
 The work health and safety of the CA City Hotel employees should be prioritized. They should not be
harmed in any way because of this event.
 Priority should be given to protecting the privacy of surrounding residents. The event shouldn't in any
way disrupt them. At the appointed hour, the food vendors must close, and after that, the rubbish must
be removed. No music speakers are permitted since they might disturb the surrounding residents.

3.2
3.3 It is now one month out from the launch party and Natalie Henderson, Food and Beverage Manager,
has asked you to distribute the policy and procedure to all relevant employees. Consider the date you
will need to send it to ensure employees receive the policy and procedure within appropriate time
frames.
In your email include:
How you will provide updates to employees to ensure they understand their roles and responsibilities in
regard to remaining compliant
Learner Guide.
Section 2.3. Distribute policies, procedures and legal information to personnel at appropriate
times.
Hint Section 2.4. Organise information updates for personnel to ensure their knowledge of roles
and responsibilities for legal compliance.
Section 4.2 Use organisational communication methods to share updated regulatory
knowledge.

To All food and beverage employees
Subject Policy and Procedures
Send Policyandprocedures.docx
Responsibilities.docx
Date 28th May, 2022

Dear Food and Beverage Team
I'm sending you this email to let you know that our launch party is happening
soon. Therefore, policies and procedures have been upheld in relation to the launch
party. The policies and procedures that should be followed are included in the email's
attachment. I sincerely hope that everyone will thoroughly read the policy and
procedures and adhere to them.
Additionally, a file with a list of each of your roles and responsibilities is included.
Please carefully read over all of the responsibilities and roles. Please feel free to email
me if you have any questions about this at all.
Thank you for taking your time to read this.
Kind Regards,
Your Name

3.4
3.5 The launch has now taken place and was a success. It was an extremely hot day and many people were
making full use of the bar facilities where full strength beer and wine was being served. However, there
was an incident that occurred that needs to be addressed. There was a patron who was identified as
intoxicated, however, one of the bar staff continued to serve him drinks. The supervisor saw this and
she told the patron that he was unable to be served anymore alcohol. The patron became violent and
tried to glass the supervisor. In defending herself the supervisor’s hand was cut quite badly.
As a result of this she will be off work for at least two (2) weeks, then will be able to return to work on
adjusted duties. She is going to apply for workers’ compensation.
Whilst CA City Hotel has an RSA policy and procedure in place, this is not the first time an intoxicated person
has injured a person at the hotel. It has been reported from previous incidences that junior staff members
were left unsupervised and that the kitchen staff wanted to get home so shut the kitchen early on numerous
occasions.
After evaluating the hotel’s RSA operations, you need to write and implement a continuous improvement
plan for the food and beverage team along with updates to the RSA policy and procedure. This will initially
be sent via email.
Write an email to all food and beverage employees:
 Re-iterating their roles and responsibilities for legal compliance with RSA
 With suggestions as to how outdoor events could be better managed in regard to the management
of RSA
 Including methods as to how managers and supervisors will continuously evaluate food and
beverage operations for non-compliance and how any modifications will be implemented
Outlining how plans, policies and procedures will be continuously reviewed to ensure RSA compliance.

Learner Guide.
Section 2.4. Organise information updates for personnel to ensure their knowledge of roles
and responsibilities for legal compliance.
Hint Section 3.3. Continuously evaluate business operations for non-compliance and implement
modifications.
Section 4.3. Continuously review and distribute plans, policies and procedures for compliance
with current laws and licensing requirements.
To All food and beverage employees

Send
Subject RSA Policy

Dear Food and Beverage Team,
As a reminder, please be familiar with the Responsible Service of Alcohol policy and
practise at CA City Hotel. The Food and Beverage staff is in charge of providing customers
with alcohol within reasonable limits. You should all be aware of the penalties that may
apply to you if they are not followed.
All outdoor events must be carefully supervised. The maximum amount of alcohol that any
one food seller may provide to a customer should be clearly stated to all of the vendors.
We should be clear about this. Additionally, it is our duty to ensure that our gathering
won't cause the neighbors any noise-related issues.
Supervisors and managers are in charge of ensuring that all policies and procedures have
been properly maintained and regulated. Any inconvenience should be reported as soon
as possible to the appropriate authority.
We will meet to discuss this, and at the end of the meeting, changes will be made
according to the discussion on the meeting. The date, time, and location will be chosen
later and announced.
We appreciate you reading this and spending the time.
Kind Regards,
Your Name

3.6 Explain how you would manage the incident that occurred in regard to the following
points.
Learner Guide.
Hint
Section: 1.3 Access regulatory information relevant to specific business operation.
Explanation
Methods for reporting and Every injury and close call should be documented at
recording the injury work. This is done to make sure there are thorough records
of what happened (like an incident report), so that
procedures can be updated to reduce the likelihood that
the same incident will happen again, or to give information
to the appropriate authorities in the event that workers'
compensation needs to be claimed. Reporting should be
done to the supervisor or manager.
How you would manage this Employee can be managed back to work by offering
employee back to work. reduced hours, Reduce staff turnover, boost employee
morale, and foster positive workplace interactions.
Minimize retraining costs, Decrease claims costs and their
effect on premiums.

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Unit SITXGLC001 Research and Comply with Regulatory Requirement
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Unit SITXGLC001 Research and Comply with Regulatory Requirement

By submitting this assignment for assessment, I acknowledge and agree that:

I declare that this assessment is my own work.

Admin Use Only

Comments (if any)

SIT50416| SITXGLC001 Research and Comply with Regulatory Requirement Page 30 of 41

Writing your responses

Students with Special Needs

 Language, literacy and numeracy (LLN)

Some examples of reasonable adjustments could include:

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Skill Recognition and Credit Transfer

Academic Policies and Procedures

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On successful completion of this unit, the learner/trainee will be able to;

 Research information required for legal compliance.

This unit does not have a pre-requisite.

Element Performance Criteria

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Evidence of the ability to:

The following knowledge must be assessed as part of this unit:

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SIT50416| SITXGLC001 Research and Comply with Regulatory Requirement Page 30 of 41

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1.1, 1.2, 1.3, 1.4, 1.5, 3.1, 4.1

Outcomes Assessed Performance Evidence

Addresses some elements of required foundation skills and

Instructions for answering written questions:

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SIT50416| SITXGLC001 Research and Comply with Regulatory Requirement Page 30 of 41

Computer data This could be information kept on a server, piece of

A programme or institution's compliance with defined

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Lawyers Lawyers can be a valuable source of information for

Media Keeps informed by checking social media notifications,

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Unions All licencing requirements will be available to industry

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Anti-discrimination In Australia, it is illegal to discriminate against people

No matter the size of the business, it is forbidden for an

Australian Consumer Law The national legislation regulating ethical business

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Taxation Tax laws are governed by the Australian Taxation Office

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Privacy Act 1988 A person's name, signature, location, mobile number,

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Participating in industry Associations frequently provide an accreditation service

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Subscribing to regulatory Keep updated by subscribing to regulatory newsletters.

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SIT50416| SITXGLC001 Research and Comply with Regulatory Requirement Page 30 of 41

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