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Management of employee relation

Name:

Student Id:

Trainer’s name:

Assessment Due Date:

Actual Submission Date:

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Management of employee relation

The review of safety traffic Co

Safety Traffic Co. is a family-owned business in South Wales. It provides traffic control services

throughout the province and is widely regarded as one of its most innovative and respected

businesses. Safety Traffic Co.'s objectives are to extend their business in their present state and

into new states while minimizing personnel attrition and facility and plan costs. However, they

are experiencing some difficulties with their workers, including employee dissatisfaction with

workplace conditions, such as compensation and uneven rosters. Additionally, employees

perceive that the firm's management and leadership methods are becoming antiquated and

restrictive.

Safety Traffic Co industrial relation strategy and long-term employee strategy

a) Safety Traffic Co Long term employee relation and industrial relation

Effective grievance, disagreement, and arbitrations: Decrease the number of conflicts and

disputes, develop a formal labor relations strategy, and implement a plan to improve

communication within the organization. (What Is Employee Relations (ER)? Definition,

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Examples, Concept, and Process, 2020)A grievance procedure is intended to provide

employees and the organization with an objective and fair mechanism for raising and

reviewing significant concerns and problems without regard for bias. In addition, a

formal disciplinary process should enable employees to voice concerns about a safe work

environment without fearing adverse consequences.

The processing of grievances is critical because of employee unhappiness or discontent

(e.g., workplace or wage cuts, harassment, favoritism). By instituting official systems and

procedures, you create a secure environment where your employees can air their

grievances.

- Increased employee interaction and performance by adhering to policy and procedures

to maintain the company's benchmarks for providing a high-quality service. When people

are engaged, they automatically go above and beyond to accomplish goals. They do their

work more quickly, and their ability to complete assignments grows. More engagement

results in increased revenue for a business. Exactly twice as much as a corporation with

lower levels of engagement.

- Continuing to improve teamwork by assisting one another, sharing experience and

knowledge, and supporting the group, enabling workers to attain better performance.

Collaboration fosters excellent employee relations since the closer employees work

together, the more they grow to know and like one another. In addition, the further they

collaborate, the more people learn and develop an understanding of one another's

preferences, dislikes, abilities, and shortcomings.

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b) Safety Traffic Co analyses of employee current relation and the company relation to

the organization performance

- Dissatisfaction with their management style: There is no explicit strategy or strategy for

employee interactions and no grievance redress policy or process. All issues are resolved

only by the HR Manager. In addition, there is poor communication between management

and staff. Consequently, workers are unable to address their concerns or provide feedback

since they are aware that their comments will be ignored, resulting in a rise in

confrontations and disputes. Job dissatisfaction is caused by having negative or

unpleasant feelings about one's job or workplace environment. Numerous reasons might

contribute to job unhappiness. Among them include substandard working conditions,

excessive workload, low compensation, limited opportunity for promotion or professional

progress, and a lack of recognition.

- Training and performance procedures are uneven and fall short of meeting performance

standards and assisting in implementing the strategic plan. As a result, employees who

are subjected to inadequate performance management systems usually feel frustrated,

demoralized, and demotivated. This might result in irreversible damage to personal

connections.

- Lack of teamwork: Teamwork and cooperation between administrative and frontline

personnel are atrocious, resulting in impaired performance and inability to perform sales

targets. A player's failure might occur for various causes, but the effects are still the

same: divisions form, battle lines have been drawn, communications break down, and

suspicion grows. As a result, productivity and efficiency decline precipitously, and

teamwork and creativity become near impossible.

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c)

Objectives of The description of Ways to make The description of

workers' long- the long-term employee relations the worker's

term relation worker's relation work relation strategy

goals

Ensure adequate Making sure that The employee has Coming up with the

control of the the communication effectively learned procedure that

employee's conflict between the rules and should be used by

situation and the employee and regulations. So that every employee

dispute resolution management is it's the management when

and procedure to be clear and constant will be organizing communicating

implemented. in a way every several meeting in about company

worker in the the week. conflict and

organization will be grievances

understood Make sure that the

ineffective way and organization plans

also the company some weakly

management meetings with the

management to

solve the conflict

that has arisen in

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the company.

Creating a Organization Ensure that the The company to

procedure that employees should organization deploy effective

makes sure that be engaged in management comes training programs

there is more ensuring that the up with effective that will add value

workers customer receives training programs to the employee and

engagement and high quality. also and the feedback to make sure that there

how workers making sure that are be seen ineffective is effective

perform involved in the production. procedure and

organization policies that will be

making a decision followed

and contributing to Any employee in

any position has

been trained

according to the

requirement of that

job.

Please make sure

that the trained staff

meet with the

manager to monitor

the progress in their

training.
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Improving Every employee in Allocation of The company

organization the organization has workers to a comes up with

teamwork to make sure to different motivation lectures

work as a team in department to have to help the

the organization, more exposure in employee be more

making sure that the all department of a productive.

employee with less company which Creating a

experience has been will enhance competition where

shared the teamwork the employee who

knowledge that will will be more skilled

help support the at the end will be

group. awarded

d) Identify relevant Safety Traffic Co. stakeholders for each option and include a

description of how they will be consulted.

1. The company’s operation manager is usually allocated with the task op coming up

with the plan, procedure, policies, and how the company employee will be trained. In

addition, the operation manager is also given the task of addressing organizational

conflict and finding the solution to the problem that arises in the organization.

2. Company tellers - the leading role is to deliver information. they give notice to the

organization employees or the department managers on when the meeting has been

scheduled where they can use different channels of communication, e.g., posters, staff

board meetings, letters or also communicate using a cell phone

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3. Organization human resource managers – its most significant role in the company, is

its management of working staff. The manager gathers employee opinions and reports

to the company operation manager to enhance effective production in an organization.

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e) Evaluate each option, including

cost-benefit analysis and an assessment of risk

Cost-benefit analysis Risk assessment plan

Risk level

(monitor,
Option
Associated Consequen Likeliho low,
Cost Benefit Outcome Risk control
risk/s ce od medium,

high, very

high)

1. Training Workers The Some The 2/10 Low Come up with way

Proper training of workers will know increased employees production that every worker

would cost what is production might not rate will will understand

$1000- expected rate in the understand decrease

$1800 from them company the skill

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2. The The High Management The party 5/10 Medium Come up with better

manageme employee production might favor that didn't Way to solve

Effective nt might will be able rate due to one party receive Workers differences

Solving of incur to work the friendly favoritism

company conflict 1200- together environmen will be

1600 t between discourage

the d

employees

3. dives Diversific The Every More time Reduction 3/10 Low Making sure that

ation employee employee will be of the it is effective

might will be can work in wasted production way to train

Diversification cause the skilled with every trying to rate workers new skills
In organization company all department equip the
Skills $ 3000- departments employee

$4000 of the with new

company skills
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A determination of the likelihood of risk preventing the organization from meeting its

objectives and the possible consequences of such an event on organizational performance

proper training - when the organization plans to equip the employee with new skills, it's an

added advantage to the employee and the company's production rate. When the organization

employee has been trained effectively in the production, many risks are prevented. During the

training, the employee is equipped with the skills to avoid the danger likely to occur in the

organization. Also, the employee has trained the effective means that should be used to produce

a quality product faster using less low material that will make the organization realize a

significant profit on the company production.

An effective way of solving organizational conflict – the conflict among organization employees

usually causes the company to realize a massive loss. Therefore, the management should create a

good session on the day when the competition has been raised. Make sure that a meeting has

been organized where every employee will be expected to attend the meeting to ensure that the

company management has effectively solved the conflict. (Effective dispute resolution - Fair

Work Ombudsman, n.d.) This is an excellent way to make sure that organization employees have

teamwork. Increased teamwork in the company is essential since it increases its efficiency. The

main objective is to make sure the flow of production in the company flows smoothly and fast,

thus mitigating more risks that might be involved in the company products. The difference

among the employee has been reduced, thus increasing the company production rate due to

increased production rate.

Diversification of the organization's employees is one of the most difficult for any organization

because many companies view that a person trained in a different field cannot perform in a

particular field. Giving a good example is organization account is deemed that they cat perform
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well in another area. This would be one of the best opinions I would consider. Effective

organizations operate with the department, and when one department fails, the entire

organization process might as well as yield. Thus in a situation where the organization employee

has been diversified with required organization skills, they will be able to shift to different

organization departments, thus reducing the inconveniences

f) Document and summarise the legislative requirements and key entities in the

industrial relations system (courts, tribunals, etc.) and considerations for each

option.

Legislative requirement Key entities Consideration for each

option

Act of anti-discrimination Fair Job from Australia The anti-disclination

1997 (NSW) works procedure and policies to

the company disagreement

will arise. the act has been

implemented to help the

management not to

discriminate among the

organization's employees so

that the companies can

experience improved
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relations and company

teamwork

Work safety and work A safe working The company development

health act ( 2011) (NSW) environment (NSW) and training program has to

depend on the standard that

has been inserted by the act

to create a healthy

environment.

Fair work act 2009 Ombudsman comes up with The acting state that the

a fair act. (Awards | Fair issue affecting the

Work Ombudsman, n.d.) employee should be solved

reasonably without

affecting the employee's

right, and the employer has

not in a way been favored.

g) Include a discussion of how your identified long-term employee relations objectives

meet the organization's needs and how they address current employee relations and

industrial relations issues.

In the management of accusations, violent conflict, and processes for resolving disputes

effectively, the current employee relations climate at Safety Traffic Co. is not favorable.

There are instances where there is no official employee relations policy, plan, or
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grievance procedure. This is an excellent alternative for assisting the business in reducing

employee unhappiness. Reduction of the organization's employee unhappiness is essential

to the employee and the general organization. When the employee is happy, the

production rate is deemed to increase significantly. It will be another main factor that will

help the company create a solid team that will be able to collaborate in producing the

organization's goods and services.

- High levels of employee engagement and productivity: This target fits the organization's

needs because the organization strives to maintain superior workplace safety and health

standards and recruit and retain high-quality traffic management personnel (Effective

dispute resolution - Fair Work Ombudsman, n.d.). The coaching programs are designed

to help employee Safety of Traffic Co. so that the organization can achieve what the

company management intended to achieve. Employee engagement makes the employee

feel that they are part of the team. a part of the team every worker will give their best to

make sure that their participation in company products have been considered to be

essential and everyone's contribution can be felt by both the organization management

and other company workers to make sure that there is efficiency in the company

production

- Improving communication: If Awareness Program Co. achieves this aim, they will be

capable of improving organizational results through more successful collaboration, which

is a critical component of their strategy to be a market leader in traffic control services.

They can address the current labor relations concerns by taking feedback on existing

labor relations initiatives and policies from leadership and frontline personnel. Effective

communication in the company is one of the most significant essential factors that should
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be considered. It plays a role in ensuring that the organization employee strives to

achieve the target goal set aside by the management on making sure that there is effective

production where the relationship, build a strong trust among the employees that in away

resulting total commitment among the company and the employee. The increased

production rate in the company will depend on the effectiveness of the communication

The company has great potential to address the company employment relationships that have

been affecting the company if the management will consider the feedback from minor

organization employees to the company's top management. The company should further consider

the relation strategies and policies to ensure that the company is relevant in production. Thus

realizing a considerable profit reducing the risk involved in the company's output and

profitability.

4. Write a formal email to schedule a meeting for relevant stakeholders with Safety

Traffic Co. to discuss your draft proposal.

Organization email for all the staffs

Dear staff,

Our organization has been going through a difficult period, and we value your

understanding and support. A draft proposal was created to strengthen the labor relations

approach after the collection of many data points. The company has been experiencing all

the hardship in managing the organization's teamwork, effective communication between

the company staff and the management that has caused a reduction in the company gross
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revenue. For the company's love, the company has conducted research on how the factor

affects the organization in general and how the challenges can be solved.

To discuss pertinent problems and ensure that we address all critical points and come to

an agreement. This has led the company to request your participation in how the

production rate can be improved, which will also increase the company's efficiency in

production.

The meeting to discuss the critical issue in the company has been scheduled as per the

following.

Date: 27/03/2022

Location: meeting hall

Start time: 9:00 am

End time: 11: am

Kindly Regards,

Write your name,

Consultant manager.

Email for all company management

Dear Managers,
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To finalize and begin implementing our draft labor relations plan proposals, it is vital to

convene a meeting to address the significant points and ensure that all stakeholders agree

on the conclusions and methods create

The meeting to discuss the critical issue in the company has been scheduled as per the

following.

Date: 27/03/2022

Location: meeting hall

Start time: 9:00 am

End time: 11: am

Kindly Regards,

Write your name,

Consultant manager.
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References

Welcome to the Fair Work Ombudsman website. (n.d.). Fair Work Ombudsman.

https://www.fairwork.gov.au/tools-and-resources/best-practice-guides/managing-

underperformance

Effective dispute resolution - Fair Work Ombudsman. (n.d.). Www.fairwork.gov.au. Retrieved

March 23, 2022, from https://www.fairwork.gov.au/tools-and-resources/best-practice-

guides/effective-dispute-resolution#:~:text=The%20Fair%20Work%20Commission

%20can%20deal%20with%20a

What Is Employee Relations (ER)? Definition, Examples, Concept, and Process. (2020, October

6). Software World. https://www.softwareworld.co/what-is-employee-relations/

NSW Ombudsman Act 1974 ;

Awards | Fair Work Ombudsman. (n.d.). Www.fairwork.gov.au.

https://www.fairwork.gov.au/employment-conditions/awards