Larry L.

Luing School of Business

ITM 2260: IT Project Management
Fall Semester, 2022
Instructor: Professor Hirsch
Email: Jodie-hirsch@berkeleycollege.edu
Course Section: OLB1

Course Description
This course provides an overview of the unique challenges for all project team members, and
most of all, for the project manager. This course is designed along the IT project management
lifecycle. Topics entail the basic concepts of IT project management, including initiating,
planning, controlling, executing, and closing projects. The course also shows students how IT
projects should be managed, from inception to post-implementation review.

Prerequisites
None

Course Learning Objectives

By the end of this course, students will be able to:

1. Explain the roles and responsibilities of an IT project manager.

2. Differentiate the Software Development Life Cycle, the 5 process groups, and the 10
Knowledge Areas to IT project management.
3. Examine the key issues during the IT project management procedures.
4. Discuss the best practices in IT project management processes.
5. Apply project integration management practices.
6. Evaluate projects from concept to closure.

Required Resources
Schwalbe, Kathy (2019). Information Technology Project Management

ITM2260
To improve student learning and provide students with a more enjoyable academic experience,
a customized eText and/or digital learning resources are provided for this course. These
customized learning resources are preloaded into this course and are accessible through the
course Canvas site.

For assistance with issues related to eText access, contact: helpdesk@BerkeleyCollege.edu or

call 973-278-5400 ext. 1540.

Grading Scale
Letter Grade Value
A 90-100%
B+ 85-89%
B 80-84%
C+ 75-79%
C 70-74%
D 60-69%
F <60

ITM2260
Course Outline by Week
Module Topics Activities
Module 1 Course Introduction  Familiarize yourself with
the syllabus
Chapter 1: Introduction to Project Management  Take the Pre-course
Assessment
Topics:  Complete the Chapter 1
 The IT project management field (CLO 1) and 2 Readings
 The project environment (CLO 1)  Watch the Module 1
 The project management framework, Videos
including the 10 knowledge areas and  Review the Chapter 1
tools and techniques (CLO 2) and 2 PowerPoints
 Projects, programs, and portfolios (CLO  Complete the Chapter 1
2) and 2 Discussion Board
 The role of the project manager (CLO 1) postings
 Skills project managers need (CLO 1)  Complete the Chapter 1
 PMI, the PMBoK, project management and 2 Quizzes
ethics (CLO 3)  Complete the Module 1
Written Assignment
Chapter 2: The Project Management and
Information Technology Context

Topics:
 Systems approach to IT project
management (CLO 3)
 Organizational structures and the role of
the project manager; importance of
management in IT projects (CLO 3)
 Project Life Cycle vs Product Life Cycle,
SDLC (CLO 5)
 Current trends and topics in IT Project
Management (CLO 3)

Module 2 Chapter 3: The Project Management Process  Complete the Chapter 3

ITM2260
 Groups and 4 Readings
 Watch the Module 2
Topics: Videos
 The five project management process  Review the Chapter 3
groups (CLO 2) and 4 PowerPoints
 The ten project management knowledge  Complete the Chapter 3
areas; tools and techniques Relating the and 4 Discussion Board
processes to the knowledge areas (CLO Postings
2)  Complete the Chapter 3
 How organizations develop IT project and 4 Quizzes
management methodologies to meet  Complete the Module 2
their needs. (CLO 4) Written Assignment
 Case study on JWD Consulting (in the
text) (CLO 4)
 Analyze this project from both predictive
and agile approaches (CLO 4)
 Common project management
document templates (CLO 4)

Chapter 4: Project Integration Management

Topics:
 Project Integration Management and its
processes (CLO 5)
 Strategic planning for IT projects; project
selection methods (CLO 4)
 Project Management Plan components
and documents (CLO 5)
 Integrated change control processes and
managing changes on IT projects (CLO 5)
 How software can assist in Project
Integration Management (CLO 4)
 Considerations for agile/adaptive
environments (CLO 4)

Module 3 Chapter 5: Project Scope Management  Complete the Chapter 5

and 6 Readings

ITM2260
 Topics:  Watch the Module 3
 Project Scope Management and its Videos
processes (CLO 2)  Review the Chapter 5
 The scope definition process, including and 6 PowerPoints
gathering IT project requirements (CLO  Complete the Chapter 5
2) and 6 Discussion Board
 Validating scope vs. controlling scope Postings
(CLO 2)  Complete the Chapter 5
 Creating Work Breakdown Structure and 6 Quizzes
using various approaches (CLO 2)  Complete the Module 3
 Obtaining user input (CLO 2) Written Assignment
 How software can assist in Project Scope
Management (CLO 4)
 Considerations for agile/adaptive
environments (CLO 4)

Chapter 6: Project Schedule Management

Topics:
 Project Schedule Management and its
processes (CLO 2)
 The importance of schedule
management to running a successful IT
project (CLO 2)
 Network diagrams, estimating activity
durations, critical path, techniques for
adjusting the schedule (CLO 2)
 Schedule management in predictive vs.
adaptive methodologies (CLO 2)
 Reading and understanding Gantt charts
(CLO 2)
 How software can assist in Project
Schedule Management (CLO 4)
 Considerations for agile/adaptive
environments (CLO 4)

ITM2260
 Module 4 Chapter 7: Project Cost Management  Complete the Chapter 7
and 8 Readings
Topics:  Watch the Module 4
 Project Cost Management and its Videos
processes (CLO 2)
 Review the Chapter 7
 Cost management principles, concepts,
and 8 PowerPoints
and terms (CLO 2)
 Complete the Chapter 7
 Different types of cost estimates and
bases of estimates for IT projects and and 8 Discussion Board
methods for preparing them (CLO 2) Postings
 Earned value management (CLO 2)  Complete the Chapter 7
 Common challenges for IT projects and and 8 Quizzes
cost of downtime for IT projects (CLO 1)  Complete the Module 4
 How software can assist in Project Cost Written Assignment
Management (CLO 4)
 Considerations for agile/adaptive
environments (CLO 4)

Chapter 8: Project Quality Management

Topics:
 Project Quality Management and its
processes (CLO 2)
 The role of quality management in IT
project success. (CLO 2)
 The tools and techniques for quality
control (CLO 2)
 Software Quality Function Deployment
Model (SQFD) (CLO 2)
 Software Testing (CLO 2)
 Modern quality management (CLO 2)
 How software can assist in Project
Quality Management (CLO 4)
 Considerations for agile/adaptive
environments (CLO 4)

Module 5 Chapter 9: Project Resource Management  Complete the Chapter 9

ITM2260
 Topics: and 10 Readings
 Project Resource Management and its  Watch the Module 5
processes (CLO 2) Videos
 The current state of the global IT  Review the Chapter 9
workforce and implications for IT (CLO3) and 10 PowerPoints
 Theories of motivation; types of  Complete the Chapter 9
influence and power (CLO 2)
and 10 Discussion Board
 Resource management documents. (CLO
Postings
2)
 Managing and controlling resources (CLO  Complete the Chapter 9
2) and 10 Quizzes
 How software can assist in Project  Complete the Module 5
Resource Management (CLO 4) Written Assignment
 Considerations for agile/adaptive
environments (CLO 4)

Chapter 10: Project Communications

Management

Topics:
 Project Communications Management
and its processes (CLO 2)
 The role of soft skills in IT project
management (CLO 1)
 The Communications Management Plan
(CLO 2)
 Communicating effectively (CLO 2)
 Project communication templates and
tools and using them effectively (CLO 4)
 How software can assist in Project
Communications Management (CLO 4)
 Considerations for agile/adaptive
environments (CLO 4)
Module 6 Chapter 11: Project Risk Management  Complete the Chapter 11
Topics: and 12 Readings
 Project Risk Management and its  Watch the Module 6
processes (CLO 2) Videos
 Common sources of risk on IT projects  Review the Chapter 11
(CLO 2)
and 12 PowerPoints
 The Risk Management Plan and
 Complete the Chapter 11
processes (CLO 2)
and 12 Discussion Board
 Quantitative and Qualitative Risk;
Probability/Impact Matrix (CLO 2) Postings
 Complete the Chapter 11

ITM2260
  Risk Response Strategies (CLO 2) and 12 Quizzes
 How software can assist in Project Risk  Complete the Module 6
Management (CLO 4) Written Assignment
 Considerations for agile/adaptive
environments (CLO 4)

Chapter 12: Project Procurement Management

Topics:
 Project Procurement Management and
its processes (CLO 2)
 The increasing use of outsourcing on IT
projects. (CLO 2)
 Procurement management tools and
documents (CLO 2)
 Contract types and how to calculate
price (CLO 2)
 Types of software available to assist in
Project Procurement Management (CLO
4)
 Considerations for agile/adaptive
environments (CLO 4)

Module 7 Chapter 13: Project Stakeholder Management  Take the Post-Course

Topics: Assessment
 Project Stakeholder Management and its  Complete the Chapter 13
processes (CLO 2) Readings
 Importance of stakeholder management  Watch the Module 7
throughout the life of an IT project (CLO
Videos
2)
 Review the Chapter 13
 Identifying Stakeholders, Stakeholder
PowerPoints
analysis, creating a stakeholder register
(CLO 2)  Complete the Chapter 13
 Types of software available to assist in Discussion Board
Project Stakeholder Management (CLO Postings

ITM2260
 4)  Complete the Chapter 13
 Considerations for agile/adaptive Quizzes
environments (CLO 4)  Complete the Module 7
Written Assignment

Student Assessments
Assessment Type Description % of Grade
Discussion Boards Discussion Boards cover the specific 30%
chapters listed on the weekly outline. One
Discussion Board question per chapter.
Discussion boards demonstrate the
student’s ability to present and synthesize
key topics. Citation is required.
Late submissions are not accepted.
Quizzes Quizzes cover the specific chapters listed on 20%
the weekly outline. Quizzes measure the
student’s understanding of textbook
material. 20 multiple-choice and true/false
questions.
Late submissions are not accepted.
Written Written assignments utilize Project 50%
Assignments Management tools and techniques.
Late submissions may be accepted with a
grade penalty.
Total 100%

Deadlines for Assignments

The online week begins Sunday morning at 12:01am and ends Saturday evening at 11:59 pm.
All assignments must be received via Canvas no later than Saturday at 11:59pm. The Quizzes
and the Discussions Board Posts are due at the end of the week in which they are assigned. 
Some Written Assignments may be accepted late. If so, there will be a 15-point grade penalty.
If a late submission of a written assignment is permitted, the student must submit the late work
via Canvas so that it runs through the Turnitin tool; late submissions will not be accepted via
email. Late submissions must be received into Canvas no later than Saturday at 11:59pm of the
following week.

ITM2260
Each assignment has a link to upload submissions and is connected to the Grade Center. The
grade for each written assignment and related comments are posted in the Grade Center.  The
weekly Discussion Board Forum grades are also posted in the Grade Center.  Please check the
Grade Center weekly for assignment grades and feedback. The Grade Center also displays your
running course grade. Also please check your email frequently during the week for class and/or
individual email. 

The chapters and work covered in this class are not independent. You will need to completely
understand and complete the work in week 1 to be able to understand the work in week 2. You
will need to understand and complete the work in weeks 1 and 2 to be able to do the work in
week 3, and so forth. The sequential nature of the weekly materials makes it essential that the
work be completed on time. Each of the learning objectives in the previous weeks must be
achieved to move on to the subsequent weeks.

Crucial to your success in this class is the fact that you must keep current with the materials and
complete your assignments and readings on time as directed. This is an accelerated course
format, and the course material compounds very quickly.

Attendance
Students are responsible for notifying the instructor in advance of any expected absence and
arranging to make up any missed work. For additional information on attendance, review the
Attendance section in the Berkeley College Undergraduate Catalog.

Optional addition for faculty who choose to consider absences in grading:

Except in cases of emergencies in which advance notice was not possible, unexcused absences
may affect a student’s final course grade.

Accessibility Services
If you anticipate or experience academic barriers based on your disability (including mental
health, chronic/temporary medical conditions, and learning disabilities), please contact
immediately the appropriate ADA/Section 504 Coordinator: (NJ and online) Sandra Coppola,
Ph.D., 973-278-5400 ext. 1320, Sandra-Coppola@BerkeleyCollege.edu; or (New York City)
Vincent Mas, 212-986-4211 ext. 3168, Vincent-Mas@BerkeleyCollege.edu, to privately discuss
options. You may also register for reasonable accommodations via the Accessibility Services
website. To receive services, you must submit an application with supporting documentation
and speak with a member of the Office of Accessibility Services, an ADA/Section 504
Coordinator, or a personal counselor on your campus. Berkeley College is committed to
providing equal access to learning opportunities to students with documented disabilities and
complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities
Act Amendments Act of 2008.  More information can be found online at the Berkeley College

ITM2260
Accessibility Services website, Accessibility for All LibGuide, or by contacting the Office of
Accessibility Services at 914-377-5545.

Electronic Devices
Berkeley College is committed to educationally sound uses of technology in the classroom and
strives to prevent technology from becoming disruptive to the learning environment. As part of
professional work behaviors, students enrolled in onsite or asynchronous online classes should
refrain from using their electronic devices (i.e., cell phones, smartwatches, etc.) during
scheduled class time for activities that are not directly related to their coursework.

Credit Hour Policy

Coursework performed outside of class (such as reading, studying, writing papers, doing
projects or receiving tutoring) is critical to academic success. While the time requirements for
individual students may vary somewhat, students should generally spend two hours outside the
class for every hour required in it. The total amount of academic work per credit hour for
onsite, online, or blended formats is the same. Academic work may consist of class meeting
time, synchronous online course activities, asynchronous online course activities, and student
preparation. For example, in a 15-week class, students should plan to spend 9 hours per week
on academic work. In a 7-week class, students should plan to spend 19 hours per week on
academic work. For more information about this policy, review the full credit hour assignment
policy in the Berkeley College Undergraduate Catalog.

Academic Integrity
Berkeley College is committed to providing an educational experience that develops
professional competencies, including habits of personal and professional integrity. Violations of
academic integrity (including all forms of plagiarism, cheating, and deception) will not be
tolerated. The principles of academic integrity encompass simple standards of honesty and
truth. All students are responsible for knowing and adhering to academic integrity standards.
Faculty members have an obligation to educate students about the standards of academic
integrity and to address intentional or unintentional violations of these standards. Any breach
of academic integrity is a serious offense that will result in disciplinary consequences. When
appropriate, violations of academic integrity are formally reported and become a part of a
student’s record. Berkeley College maintains a permanent database of these academic integrity
violation reports.
Refer to the Student Handbook for the College’s Academic Integrity and Plagiarism policy and
the consequences of violations of academic integrity.

Plagiarism Detection Tool - Turnitin

The work you produce in this course should be a synthesis of ideas, observations, and
experiences as you engage with course activities, your classmates, and your instructor. You will
draw upon unique ideas or materials from outside sources, such as textbooks, peer-reviewed
articles, videos, and other media, to produce your original work in various formats, including

ITM2260
written assignments, discussion posts, videos, or podcasts. However, whenever you incorporate
materials or ideas from others into your work, you must give them credit (identify and cite
accordingly). In some instances, your instructor may require that you submit your work
through a plagiarism detection tool. The plagiarism detection tool is a learning tool to assist in
improving your writing skills and your ability to express unique ideas in your own words
(paraphrasing). You will have the opportunity to run several drafts through the plagiarism
detection tool before submitting your final assignment. Submitting drafts of your work through
the plagiarism detection tool will identify the originality of your work and where it needs editing
to avoid plagiarism. Turnitin compares submitted papers against current and archived web
content that is publicly available, previously submitted student papers, a repository of
previously submitted papers, and a subscription repository of periodicals, journals, and
publications to identify text matches. Students are encouraged to visit the Center for Academic
Success (CAS) Section of this syllabus, or any physical CAS location, for additional writing and
citation assistance.

Progress Reports
At the end of Weeks 4, 7, and 11 in 15-week courses, students whose course performance
needs improvement will be notified via email. At the end of Week 4 in 7-week courses, students
whose course performance needs improvement will be notified via email. These progress
reports may include specific strategies for course improvement and your options if you are at
risk for course failure.

Center for Academic Success

The Center for Academic Success (CAS) offers academic assistance to all Berkeley students on-
site and online through the use of services including tutoring (available for course content,
writing, study skills, Canvas navigation, or presentation skills); online resources in a variety of
topics; and access to computer-based programs. For more information, please visit the CAS
either on-site or online.

Information Literacy
Information Literacy is a valuable set of skills that empowers students to become agile
information seekers who adapt to changing modes of information delivery and are selective,
critical, ethical users of information in all formats. These skills are embedded within course
work throughout academic programs.

Library
The Berkeley College Library is a collection of physical and electronic resources to support your
research needs. The library tab in each Canvas course provides 24/7 access to databases,
electronic books and streaming video and more. All students can seek help with their research
by scheduling an appointment or chatting with a librarian online.

ITM2260
Participation and Tardiness
You are strongly encouraged to attend the live lecture that takes place each week. This is your
opportunity for live instruction in an online format. It is also a great opportunity to obtain
clarification or direction on the homework assignments.

Bibliography
Afshin, J. S., Bosch-Rekveldt, M., & Hertogh, M. (2020). Does flexibility in project management
in early project phases contribute positively to end-project performance? International Journal
of Managing Projects in Business, 13(4)
doi:http://dx.doi.org.ezproxy.library.berkeley.org/10.1108/IJMPB-07-2019-0173

Aibinu, A. A., Carter, S., Francis, V., & Vaz-Serra, P. (2020). Request for information frequency
and their turnaround time in construction projects: A data-analytic study. Built Environment
Project and Asset Management, 10(1), 1-15.
doi:http://dx.doi.org.ezproxy.library.berkeley.org/10.1108/BEPAM-0-2018-0130

Cooper, R. G. (2021). Accelerating innovation: Some lessons from the pandemic. The Journal of
Product InnovationManagement, 38(2), 221-232.
doi:http://dx.doi.org.ezproxy.library.berkeley.org/10.1111/jpim.12565

Cripe, K. M., & Burleigh, C. (2022). Examining leadership skills, behaviors, and effective
communication for virtual IT project managers. Team Performance Management, 28(3/4), 223–
237.
https://doi-org.ezproxy.library.berkeley.org/10.1108/TPM-11-2021-0085

Karuppiah, S. D., Nadzri, E., & Marthandan, G. (2021). Communication: The Key to Technology
Project Success. Cutter Business Technology Journal, 8, 30–33.
https://berkeley.ezproxy.library.berkeley.org/login?url=https://search.ebscohost.com/
login.aspx?direct=true&db=edo&AN=152087173&site=eds-live&scope=site

Khan, J., Mubarak, N., Khattak, S. A., Safdar, S., & Jaafar, M. (2022). Despotic leadership and IT
project efficiency: the role of resilience. International Journal of Managing Projects in
Business, 15(3), 449–468.
https://doi-org.ezproxy.library.berkeley.org/10.1108/IJMPB-01-2021-0019

Kurt J. Engemann, & Rory V. O’Connor. (2021). Project Risk Management: Managing Software
Development Risk. De Gruyter Oldenbourg.
https://berkeley.ezproxy.library.berkeley.org/login?url=https://search.ebscohost.com/
login.aspx?direct=true&db=edsebk&AN=2747066&site=eds-live&scope=site

ITM2260
Lei, H., Fang, X., Rajkumar, T. M., & Holsapple, C. (2022). Recovering Troubled IT Projects: The
Roles of Transformational Leadership and Project Complexity. Information Systems
Frontiers, 24(1), 233–245.
http://kau.diva-portal.org/smash/get/diva2:1563928/FULLTEXT01.pdf

Li, Q., Sun, Q., Tao, S., & Gao, X. (2020). Multi-skill project scheduling with skill evolution and
cooperation effectiveness. Engineering, Construction and Architectural Management, 27(8),
2023-2045. doi:http://dx.doi.org.ezproxy.library.berkeley.org/10.1108/ECAM-06-2019-0294
Malagueño, R., Gomez-Conde, J., de Harlez, Y., & Hoffmann, O. (2021). Controller involvement
in a project management setting: Effects on project functions and performance. Journal of
Applied Accounting Research, 22(2), 334-364.
doi:http://dx.doi.org.ezproxy.library.berkeley.org/10.1108/JAAR-07-2020-0129

McGowan Poole, C. D. (2020). IT outsourcing, knowledge transfer and project transition

phases. VINE: The Journal of Information & Knowledge Management Systems, 50(2), 219–246.
https://doi-org.ezproxy.library.berkeley.org/10.1108/VJIKMS-04-2019-0053

Min-Seok Pang, & Gwanhoo Lee. (2022). The Impact of It Decision-Making Authority on It Project
Performance in the U.S. Federal Government. MIS Quarterly, 46(3), 1759–1776.
https://doi-org.ezproxy.library.berkeley.org/10.25300/MISQ/2022/16898

Nelson, R. R. (2021). It project management : lessons learned from project retrospectives 1999-2020.
Now Publishers.
https://berkeley.ezproxy.library.berkeley.org/login?url=https://search.ebscohost.com/
login.aspx?
direct=true&db=edsair&AN=edsair.doi.dedup.....f1783bff0e2636fa687ba5f5d61c0dc2&site=eds
-live&scope=site

Sulistiyani, E., & Yulianing Tyas, S. H. (2022). What is the measurement of the IT project
success? Procedia Computer Science, 197, 282–289.
https://doi.org/10.1016/j.procs.2021.12.142

Te Wu. (2020). Optimizing Project Management. Auerbach Publications.

https://berkeley.ezproxy.library.berkeley.org/login?url=https://search.ebscohost.com/
login.aspx?direct=true&db=edsebk&AN=2461518&site=eds-live&scope=site

ITM2260
Rubrics IACBE Adapted (How Your Assignments Will Be Graded)

Discussion Board Rubric

Excellent Proficient Unsatisfactory Max.
Points
Possible
Criteria Ratings
Initial Post 50 - 43 points 43 - 35 points 35 - 0 points
Content 1) All questions 1) All questions 1) Unsatisfactory
thoroughly adequately answers. Not
answered.2) All answered. 2) substantive,
answers on target. Answers are close lacked detail. No
50 points
3) Answers to the target. 3) or little evidence
properly Answers of interaction with
supported by class demonstrate some class readings.
readings and/or interaction with
additional sources. class readings.
Replies 30 -26 points 26 - 21 points 21 - 0 points
2 substantive 1 substantive reply No replies are
replies are made. is made or made. 30 points
multiple
superficial replies
are made.
Academic 20 - 17 points 17 - 14 points 14 - 0 points
Support & APA
Fully integrates at No use of No use of
least one academic/scholarl references or APA.
academic y references. Uses
reference into only non-academic 20 points
post references such as
demonstrating wiki, about.com.
solid critical etc. APA
thinking. Excellent attempted but
APA. multiple errors.

ITM2260
Written Assignments Rubric
Excellent Proficient Unsatisfactory Max.
Points
Possible
Criteria Ratings
Accuracy 50 - 43 points 43 - 35 points 35 - 0 points
Student Student Student
demonstrates demonstrates demonstrates a
mastery of the understanding of lack of
concepts used in the concepts used understanding of
the course and in the course and several concepts.
applies them uses them Numerical /
50 points
correctly correctly most of quantitative
throughout. the time. responses are
Numerical / Numerical / lacking.
quantitative quantitative
responses are on responses are
target. close to target.
Content 30 -26 points 26 - 21 points 21 - 0 points
Student uses Student uses Student uses
substantial, sufficiently superficial and/or
specific, and developed minimal content.
or/illustrative content with 30 points
content that adequate
demonstrates elaboration or
synthesis of ideas. explanation.
Writing 20 - 17 points 17 - 14 points 14 - 0 points
Mechanics Formal sentence Formal sentence Formal sentence
structure is used structure is used structure is not
throughout. throughout. Few used. Many
Spelling, spelling, spelling,
capitalization, and capitalization, and capitalization, and 20 points
grammar are all grammar grammar
correct. mistakes. mistakes. Lacks
evidence of
proofreading.

ITM2260
Disclaimer
Berkeley College reserves the right to add, discontinue, or modify its programs and policies at any time.
The instructor of this course reserves the right to make any changes to the syllabus, course schedule,
course content, calendar of events, discussion threads, assignments, etc., throughout the semester. You
will be notified of those changes in advance, to the extent we are able to notify you in advance;
notification in advance is not guaranteed.  Changes may be required or needed as various circumstances
call for them, such as the instructor being out, students’ progress and feedback, as well as external
circumstances that are out of the control of the College, such as pandemics, weather or other
emergencies, etc.

ITM2260