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Answer:
3. Do the following procedures in order unless you are instructed to do something different.
CAUTION:
• Never use abrasives or harsh chemicals to clean any part of the printer.
• Do not allow any foreign objects or liquids to fall or spill inside the printer. Fire or electric shock
could result.
• Alcohol is a flammable liquid. It can cause eye irritation and dry skin. Wash hands with soap and
Exterior each ribbon change lint-free cloth dampened with water, vacuum cleaner
1. Make sure that the printer is turned off and the power cord is disconnected.
3. Use a damp, lint-free cloth to wipe the printer exterior and paper tray.
Cleaning the Thermal Print Head
1. Make sure that the printer is turned off and the power cord is disconnected.
CAUTION:
The thermal print head becomes extremely hot during normal operation. Avoid contact with the hot
surface.
2. Wait approximately two minutes for the thermal print head to cool.
CAUTION:
o Fingerprints can damage the glass part of the thermal print head. Never touch it with your
3. Use alcohol pads to clean the heater line and the stripper plate.
o Wipe along the entire length of the area, in one direction only.
o Make at least three passes, using a clean part of the pad for each pass.
2. Use an alcohol pad to clean the platen roller. Wipe in one direction only, rotating the roller to clean
1. Make sure that the ribbon is removed, the printer is turned off, and the power cord is disconnected.
2. Use masking tape or clear tape to clean the capstan roller. Rotate the roller to clean the entire
surface.
3. Have false Paper Empty or Paper Jam errors occurred?
Yes No
1. Make sure that the printer is turned off and the power cord is disconnected.
5. Press down on the paper in the paper tray until you hear a click.