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    The document contains information about organizational structures, management roles and responsibilities, common business terms and phrases, and the process of visiting a business. It includes an organizational chart listing positions like Chairman, CEO, and various managers. It also lists the key responsibilities of managers as planning, organizing, leading, and controlling. Common business terms defined include job titles, verbs, idioms, and word families. The stages of visiting a business from entering the main gate to having an appointment in the office are outlined.

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    ANSWER KEY BLOCK 2

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    The document contains information about organizational structures, management roles and responsibilities, common business terms and phrases, and the process of visiting a business. It includes an organizational chart listing positions like Chairman, CEO, and various managers. It also lists the key responsibilities of managers as planning, organizing, leading, and controlling. Common business terms defined include job titles, verbs, idioms, and word families. The stages of visiting a business from entering the main gate to having an appointment in the office are outlined.

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    © All Rights Reserved
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    5 views3 pages

    Answer Key Block 2

    Uploaded by

    jr D
    The document contains information about organizational structures, management roles and responsibilities, common business terms and phrases, and the process of visiting a business. It includes an organizational chart listing positions like Chairman, CEO, and various managers. It also lists the key responsibilities of managers as planning, organizing, leading, and controlling. Common business terms defined include job titles, verbs, idioms, and word families. The stages of visiting a business from entering the main gate to having an appointment in the office are outlined.

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    of 3

    ANSWER KEY BLOCK 2

    13 THE ORGANIZATION CHART

    1. Chairman of The Board [a] 9. Factory Manager [f]


    2. Chief Executive Officer [b] 10. National Sales Manager [h]
    3. Director of Finance [c] 11. Training & Development Manager [l]
    4. Director of Operations [e] 12. Compensation & Benefits Manager [n]
    5. Director of Marketing [g] 13. Regional Sales Manager North/South [I
    6. Director of Human Resources [k] or J]
    7. Director of Research & Development [n] 14. Regional Sales Manager North/South [I
    8. Deputy Director of Finance [d] or J]

    14 DEPARTMENTS 15 JOBS
    1E 4B 7L 10 K 1F 4K 7J 10 B
    2F 5C 8J 11 D 2L 5E 8C 11 I
    3G 6A 9I 12 H 3H 6A 9D 12 G

    2. THE ROLE OF MANAGERS (Professional English Management)


    PLANNING ORGANIZING
    -Identifying needs -PUTTING SYSTEMS IN PLACE
    -Setting objectives -MANAGING RESOURCES
    -Deciding strategy -TIME MANAGEMENT
    -Identifying change
    -TAKING ON NEW STAFF

    LEADING CONTROLLING
    -Communicating with staff -Comparing results with target
    -Team-building supervision -Monitoring quality standards
    -Motivation
    -Empowering staff
    -To take decisions

    4. THE PEOPLE YOU TALK TO (Professional English Business: General)


    1. owner 7. customer
    2. Chief Executive Officer 8. supplier
    3. director 9. leader
    4. Boss 10. colleague
    5. shareholder 11. opposite number
    6. investor 12. Manager

    1.JOB TITLES (Professional English Management)


    1E 7H
    2G 8D
    3A 9K
    4J 10 F
    5B 11 L
    6C 12 I
    PROFESSIONAL ENGLISH BUSINESS: General
    2. YOUR COMPANY 24. BUSINESS WORD PAIRS
    1 company 1- M 10- D
    2 products 2- K 11- P
    3 leader 3- R 12-F
    4 share 4- Q 13- C
    5 employees 5- I 14- J
    6 subsidiaries 6- A 15- H
    7 customers/8 competitors 7- O 16- G
    8- L 17- C
    9- N 18- B
    1.YOUR JOB 27.BUSINESS VERBS
    1- IN 6- FOR 1. FIX 7. LAUNCH
    2- IN/FOR 7- IN 2. DEAL 8. FORECAST
    3- IN 8- ON 3. SOLVE 9. RAISE
    4- IN 9- ON 4. REACH 10. CUT
    5- ON 10-FOR 5. DECIDE 11. PLAY
    6. MAKE

    PROFESSIONAL ENGLISH. BUSINESS GENERAL


    26. BUSINESS IDIOMS 28. BUSINESS WORD FAMILIES 1
    1- F 7- B 1- D 8- B
    2- I 8- H 2- C 9- D
    3- L 9- C 3- A 10- C
    4- G 10- J 4- D 11- C
    5-A 11- E 5- B 12- A
    6- K 12- D 6- B 13- C
    7- A
    59. FROM FIRST TO LAST
    1- F 3- H 5- D 7- B 9- J 11- E
    2- A 4- K 6- I 8- G 10- C
    A: set up – run – sell off a company
    B: fix – postpone – hold a meeting
    C: hire – keep – fire staff
    D: research – test – launch a new product
    E: prepare – practise – give a presentation
    F: start up – manage – complete a project
    G: build – lead – break up a team
    H: identify – discuss – solve a problem
    I: set – work to – meet a deadline
    J: receive – deal with – resolve a complaint
    K: propose – negotiate – sign a deal

    PROFESSIONAL ENGLISH BUSINESS. GENERAL


    9. A VISIT TO A BUSINESS
    1. main gate 8. sign
    2. identity card 9. badge
    3. security guard 10. lift
    4. main building 11. floor
    5. reception desk 12. secretary
    6. receptionist 13. office
    7. appointment 14. Deal

    COMPANY POSITIONS:
    1. I 2.Q 3.H 4. U 5. T 6. G 7. O 8. D 9.K 10.N 11.R 12. F
    13.M 14. A 15. S 16. E 17. J 18. L 19. B 20.P 21. C

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