By the end of this course you will be able to:

 Comprehend, critically analyse and apply a range of theories and

methodologies to enhance employee experience, motivation, and
performance
 Develop and analyse strategies for managing individuals and teams to best
position organisations in their response to strategic opportunities and threats
 Understand and manage individual differences, diversity and inclusion in
order to advance organisational sustainability and success

Week 1
People in organisations
Topics:
 Personality and individual differences
 Values and attitudes
 Perception and bias

Learning outcomes:
1. Explain how individuals may differ across a range of attributes including their
personality, values, perceptions, and emotions
2. Apply knowledge of individual differences to explore your own attributes and
those of others within your organisation
3. Analyse the implications of individual differences in the workplace
Week 2
Diversity and inclusion

Topics:
 Challenges workplace diversity and inclusion
 Solutions to workplace diversity and inclusion

Learning outcomes:
1. Explain how and why organisations are becoming more diverse
2. Analyse the implications of workplace diversity, including challenges and
potential benefits
3. Apply knowledge of different inclusion strategies to effectively lead a diverse
workplace
Week 3
Motivating your people
Topics:
 What motivates your people
 How to motivate your people
 Designing a motivating job

Learning outcomes:
1. Analyse the process and content theories of motivation
2. Explain the motivational characteristics of work and apply these to job design
3. Differentiate between extrinsic and intrinsic rewards and analyse strategies
for rewarding work
Week 4
Conflict and emotion: Good or bad?

Topics:
 Conflict
 The conflict process
 Emotions

Learning outcomes:
1. Explain the conflict process and conflict management interventions and
distinguish between different forms of conflict and their impact
2. Analyse the implications of emotions in the workplace
3. Evaluate the positive and negative roles of different forms of conflict in
different contexts and develop conflict-related strategies to enhance team
performance
Week 5
Teams and teamwork: Putting together high performance teams

Topics:
 Groups and teams
 Conformity and cohesion
 Team effectiveness design and process

Learning outcomes:
1. Explain the process of team development and distinguish between groups
and teams
2. Analyse the role of team dynamics and composition in the team performance
 3. Assess the positive and negative role of cohesion and conformity in teams and
develop strategies to enhance team performance
Week 6
Cross-cultural and global leadership

Guest speaker:
 Brendan Boyle (international management)

Topics:
 Cultural competence and cultural differences
 Leading across cultures
 Expatriation and decision making in global staffing

Learning outcomes:
1. Explain the differences in national culture and their implications for work
2. Assess the challenges and advantages of expatriate assignments
3. Assess and create cross-cultural leadership strategies