1. Why is good communication important in the workplace?

> Workplace communication is essential for firms to run smoothly and efficiently. Employees that can
communicate effectively at all levels of a company's communication chain will have improved morale,
productivity, and dedication. Employers who take the time and effort to develop open lines of
communication with their employees can quickly generate employee trust, which leads to increased
productivity, performance, and overall morale. On the other hand, employees that get along with their
coworkers, managers, and customers, on the other hand, are valuable assets to a company. Good
communication can help improve teamwork and project collaboration. It is applicable to almost every
sector. Therefore, internal communication must be streamlined. Therefore, workplace communication is
critical. When they communicate effectively, management and the staff below them stay on the same
page.

2. Name and explain four disadvantage of poor workplace communication?

> Employee mistrust, absenteeism and low morale- Employees want to be engaged in order to feel a
sense of belonging to the organization. When they are, they are more willing to work harder, smarter,
and be more active in the workplace in ways that contribute to business results. They suffer when they
are not engaged, when they do not feel connected. This may appear to be a soft business issue, but
unhappy and disconnected employees can have a significant impact on the business through
absenteeism, lack of motivation, and turnover.

> Lower employee productivity- Employees who lack access to the people, expertise, and resources that
help them do their jobs, as well as the enthusiasm and incentive to perform well or even surpass
expectations, have decreased productivity as a result of inadequate communication in the workplace.

> Bad interpersonal relationships- When people don't feel connected to one another, it's easy for them
to misread each other's motives and intentions. People who do not feel appreciated or listened to—
actually listened to—feel marginalized. When this occurs, people frequently find ways to "push back,"
even if they are unable to do it openly or directly.

> Increased employee turnover- Employee retention is a critical measure because it not only costs
money but also affects a company's capacity to serve customers. According to research, replacing an
employee might cost up to three times the employee's annual income. On the other hand, organizations
that communicate effectively are 50% more likely to report turnover rates that are lower than the
industry average.

3. How do tools of technology negatively affect workplace communication? Support your answer with
specific situations.

> Technology has pervaded all processes and tasks in the workplace, regardless of industry. Almost
every company, regardless of industry, has embraced technology. They seek to continuously improve
their company's technical landscape. However, just a few companies are doing it correctly. Technology
has a lot of negative consequences for individuals and for the workplace as a whole. The way firms
operate has changed as a result of technological advancements. Employees with the correct blend of
technical and non-technical skills are in high demand. According to top business and career experts,
leaders and managers should avoid relying too heavily on technology to connect with their people.
Employees may feel as if they are being talked to but not engaged. The lack of tone, questioning,
conversation, and body language when managers connect with their teams via technology results in a
shallow exchange. Employee engagement is affected as a result of this. There is a lack of genuine
"connection." At various levels, leaders and managers must communicate with their workforce.
Employee engagement is linked to the manager-employee relationship, which is harmed by
communication via technologies.

4. Aside from the tips discussed in this article what two or three other suggestions can you give to
improve communication in the workplace?

> The first tip that I can give is Understand Different Communication Styles. Everyone does not
communicate in the same way. Some people are blunt, while others are more sophisticated. Some
people are courageous, while others are fearful. Some people prefer to concentrate on sentiments,
while others prefer to concentrate on results. One of the most important principles in good professional
communication is this: It is your responsibility to guarantee that the other person or individuals
comprehend your message accurately in any communication circumstance. Work with this mindset: It's
up to you to be understood, no matter how well you speak. The second one is Have Proper Body
Language. Take some time to assess your own body language and facial emotions, as they are an
important element of communication. Consider a recent encounter that went well or horribly.
Remember how you carried yourself. Put yourself in front of a large mirror and repeat the action. Do
you enjoy what you've seen so far? Does your body language and attitude convey what you want to say?
If this isn't the case, make some changes. In general, good posture should be maintained while standing
or sitting, but not to the point of being stiff. Unfurrow that brow and uncross those arms. Make eye
contact and brighten your eyes. The last one is Offer Constructive Feedback Properly. There are good
and poor moments to provide constructive feedback, as well as different ways to do so. If you have
constructive criticism for a coworker's work, do so in private whenever possible. To put it another way,
criticize before, not during, the presentation. It's also important to know what your role is in this
situation. In some companies, anyone with a better solution can dismantle any notion at any time.
However, this is the exception, not the rule. If it's your first month on the job, loudly criticizing a new
CEO initiative may not be the best option.