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RESERVATION SYSTEM OF DINOSAURS ISLAND ILOCOS
_________________________
A Thesis
Presented to the Faculty of the
College of Communication and Information Technology
University of Northern Philippines
Vigan City, Ilocos Sur
_________________________
In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Information Technology
_________________________
MIRIVA INDIA V. ALVIAR
JAED C. BURGOS
DESIREE Y. CASTRO
DIMER B. GALLARDO
DECEMBER 2021
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CERTIFICATION
This thesis entitled “Reservation System of Dinosaurs Island Ilocos,” prepared
and submitted by Miriva India V. Alviar, Jaed C. Burgos, Desiree Y. Castro, and
Dimer B. Gallardo, in partial fulfillment of the requirements for the degree Bachelor
of Science in Information Technology, has been examined and is recommended for
Oral Defense.
FLYNN V. CASTRO, MIT

Adviser
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APPROVAL SHEET
Approved by the Panel of Examiners on Oral Examination with a grade of
____________.
RICHARD C. ARRUEJO, DIT

Chair
NOEL S. RAFANAN, BSCS PETER R. RABANAL, MBA, MIT

Member Member
Accepted and approved in partial fulfillment of the requirements for the degree
Bachelor of Science in Information Technology.
ROSANNE S. AGUP, MIS

Dean, College of Communication and
Information Technology
Date: __________ , 2022

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ACKNOWLEDGMENT
The success of this endeavor required the time and efforts of various people;
without them, the researchers might not have achieved their objectives. Hence, the
researchers would like to express their sincerest gratitude and appreciation to all those
who relentlessly gave their genuine love, encouragement, and support, as well as those
who made sure the success of this work, particularly to:
Dr. Erwin F. Cadorna, the University President, for his commitment and
dedication to providing quality education and services to the students;
Mrs. Rosanne S. Agup, the Dean of the College of Communication and
Information Technology, for her encouragement and directions;
Mr. Angelito T. Ramos, their class adviser, and thesis instructor, for his time,
encouragement, and effort in the improvement of this study;
Mr. Flynn V. Castro, their Thesis Adviser, for his support and guidance in their
academics and the improvement of this study;
Dr. Richard C. Arruejo, the Chair of the panel of examiners, as well as Mr.
Noel S. Rafanan and Mr. Peter R. Rabanal, members of the panel of examiners, for
their significant and intelligent comments and valuable suggestions in the refinement of
this study;
All the faculty and staff of the College of Communication and Information
Technology, for all the knowledge and expertise extended to the researchers;
Ms. Darnelli Rosuman, the park manager of Dinosaurs Island Ilocos, for her
time;
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UNP Information Technology 4C class, for the cheers and friendship, which
helped the researchers enjoy their college life; and
Their families, friends, and loved ones, for the love and inspiration, which kept
the researchers motivated and determined to enhance and complete this undertaking.
However, the greatest honor is attributed to the Almighty God for the bountiful
blessings of strength, wisdom, guidance, and courage, which helped the researchers
persevere to accomplish their goals.
M.I.V.A
J.C.B
D.Y.C
D.B.G
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I dedicate this fruit of hardwork to my Family,
especially my parents (Joseph Miguel Alviar & Doreen Alviar),
my manong (Philippe Cienne Alviar), tito Gams and tita Ethel Viloria, and Mommy
Eppie Valledor.
To my hardworking thesis mates.
To our Almighty God, I could have not done it without you.
-RIVA
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First of all, I would like to dedicate this accomplishment
to Almighty God for guiding and giving me strength;
To my parents Edgar and Jacqueline;
to my brother and sisters;
to the girl who owns my heart;
and to my relatives, classmates.
- JAED
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This accomplishment I offer
to my parents, Tatang Edmund and Mama Gina ;
to my sisters, brother, my thesis mates, relatives,
friends,classmates, to the boy who owns my heart;
And most of all, Our Almighty God.
- SAI
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First of all I dedicate my study to the Almighty God,
and also to my beloved parents, brothers, sister,
relatives, friends and classmates,
give special thanks to my uncle Berting P. Gallardo
for his support morally and financially.
-DIMER
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TABLE OF CONTENTS
PRELIMINARIES Page
Title Page ............................................................................................................................ i
Certification ....................................................................................................................... ii
Approval Sheet .................................................................................................................. iii
Acknowledgment ............................................................................................................... iv
Dedication ..........................................................................................................................vi
List of Table ......................................................................................................................xii
List of Figures ..................................................................................................................xiii
Abstract ...........................................................................................................................xiv
Chapter
I THE PROBLEM
Introduction ................................................................................................1
History of the Dinosaurs Island Ilocos ........................................................3
Mission of the Dinosaurs Island Ilocos .......................................................4
Vision of the Dinosaurs Island Ilocos ........................................................4
Research Locale .......................................................................................... 4
Research Locale .......................................................................................... 5
Organizational Structure ............................................................................. 6
Statement of Objectives ............................................................................. 6
Significance of the Study ............................................................................ 7
Scope and Delimitation ...............................................................................8

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II REVIEW OF RELATED LITERATURE AND METHODOLOGY
Related Literature ........................................................................................9
Operational Definition of Terms ...............................................................14
Methodology ............................................................................................. 15
III RESULTS AND DISCUSSIONS
Status of the Current System .....................................................................21
The Developed Reservation System of Dinosaurs Island .........................21
IV FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS
Findings .....................................................................................................42
Conclusions ...............................................................................................44
Recommendations .....................................................................................44
REFERENCES ................................................................................................................45
APPENDICES
A.1 Communication Letter............................................................................... 50
A.2 Endorsement Letter ................................................................ 51
A.3 Acknowledgement Letter .......................................................52
B Interview Guide ....................................................................................... 53
C Level of Acceptability Evaluation Sheet ................................................. 54
D Work Breakdown Structure ...................................................................... 56
E PERT Chart ...............................................................................................57
F Gantt Chart ................................................................................................58
G User’s Manual ...........................................................................................59
H Sample Generated Report ......................................................................... 73

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CURRICULUM VITAE .....................................................................................74

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LIST OF TABLES
Table No. Title Page
1 Likert Scale for the Level of Acceptability Results Interpretation ........... 20
2 Data Structure of Admin ........................................................................ 33
3 Sample Records for Admin .......................................................................33
4 Data Structure of Guest .............................................................................33
5 Sample Records for Guest ........................................................................ 33
6 Data Structure of Transaction ................................................................... 34
7 Sample Records for Transaction (Part 1) ................................................34
7 Sample Records for Transaction (Part 2) ................................................34
8 Data Structure of Attractions .................................................................... 34
9 Sample Records for Attraction ............................................................... 35
10 Data Structure of Comment Reviews ...................................................... 35
11 Sample Records for Comment Reviews ................................................... 35
12 Level of Acceptability of the Reservation

System of Dinosaurs Island Ilocos ............................................................40
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LIST OF FIGURES
Figure No. Title Page
1 Research Locale ........................................................................................ 5
2 Organizational Structure ............................................................................ 6
3 Incremental Model Software Process ...................................................... 16
4 Use Case Diagram ...................................................................................22
5.a Activity Diagram for View Attractions and Sights ................................ 23
5.b Activity Diagram for Add review/comment ...........................................24
5.c Activity Diagram for Reserve Ticket ......................................................25
5.d Activity Diagram for Log-In for Admin ..................................................27
5.e Activity Diagram for Add account to Admin .......................................... 28
5.f Activity Diagram for Manage Reservation ..............................................30
5.g Activity Diagram for Manage Attractions ................................................ 31
6 Entity Relationship Diagram ...................................................................32
7 Hierarchical Input-Process-Output (Admin) ...........................................38

8 Hierarchical Input-Process-Output (Guest) ...........................................39
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ABSTRACT
ALVIAR, M., BURGOS, J., CASTRO, D., GALLARDO, D., (2021).

Reservation System of Dinosaurs Island Ilocos (Undergraduate Thesis). Bachelor of
Science in Information Technology. University of Northern Philippines, College of
Communication and Information Technology, Vigan City, Ilocos Sur.
Adviser: Flynn V. Castro, MIT
In making a reservation at the Dinosaurs Island Ilocos, they use manual

procedures for all their processes, which may cause problems, especially during peak
seasons when the park is loaded with guests. This study aims to develop a reservation
system, an online reservation, and a management system that caters to the guest's needs.
The Reservation System of Dinosaurs Island Ilocos was developed and aimed to automate
the reservation of tickets and manage the attractions of the organization. The designed
system allows the user to input information and stores it in a database to keep track of
the records, including the reservations made. The assigned administrator will have
access to the entire database to manage documents. The proposed system will benefit the
park’s guests and the organization as well, for well-organized and secure of their data
and will only be accessed by the assigned administrator.
The researchers used Incremental Method as their model in developing the

Reservation System of Dinosaurs Island Ilocos. The developed system was highly
acceptable in functional sustainability, performance efficiency, usability, and security, as
supported by its grand mean evaluation of 4.47.
Keywords: Incremental,Manual,Management, Reservation, Dinosaurs Island,

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Chapter I
THE PROBLEM
Introduction
We now live in a world where almost everything is practically inseparable from
the Internet, including business. It is now crucial that every company – no matter what
sector it belongs to – has a recognizable online presence. Not only does modern
technology help hotels, tours, and activity operators be found online, but it also helps
them easily convert visits into money through an online reservation system.
Online reservation or reservation systems are increasing the present and future of
reservations for all kinds of businesses. Today, they are safer, easier, and cheaper than
ever for companies to run, and for customers, they’re an expectation if they’re visiting a
website. The Reservation system is an online-based system for the reservation of
attractions in a said business. This helps potential customers overview the specific
interests of a company.
Sarkar & Noel (2020), stated that the Ticket Reservation System is an Internet-
based application that can be accessed throughout the Net and can be accessed by anyone
who has a net connection. This application will reserve the tickets. This online ticket
reservation system provides a website for a cinema hall where any user of the Internet
can access it. People can book tickets online at any time of day or night. In addition, the
reservation system also provides an option to cancel the tickets which are reserved
previously.
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As studied by Zulkifli (2020), reservation is times that are dedicated to things like
doctor visits, business matters, and far like a reservation. The recipient notification agent
receives the message notification on behalf of the recipient. Getting the system with
many free participants for behavior is a big challenge. Nowadays, people use computer
systems in their organization. The reason is to reduce human workload, and at the same
time, it will require fewer staff or employees to operate in various systems within the
organization. Organizations may need only one worker per system.
In addition, technology helps people to save time by using electronic systems
instead of manually recording data. For this reason, an online appointment system is built
in some organizations to make meetings and appointments more convenient. The online
appointment system is a paperless electronic application designed with high flexibility
and ease of use, implemented for organizations such as faculty, administration, hospitals,
clinics, and other business organizations to handle meetings with customers or customers
more effectively. There are many types of online appointment systems that exist today.
This system is usually built to avoid repeating the same time slot for different users.
Dinosaurs Island Ilocos was established in 2011 as a 100% Filipino-owned
corporation. They offer different attractions such as Dinosaurs Trail With World Of Fun,
7D Extreme Cinema, Happy Ride Train, The Orchard, and Dinosaur Adventure Ride.
Technology is absolutely necessary for computing and accounting for business
transactions and other documentation. It has transformed many aspects of life, including
how many people make reservations. This idea is used by the proponents to make a
Reservation System for Dinosaurs Island Ilocos. The park is only using manual
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procedures for all their transactions, which may cause problems, especially during peak
seasons when the park is loaded with guests.
The developed system will serve as a replacement for their current manual
reservation process. The current reservation system is done by filling out a registration
form provided by the park, wherein the guest has to indicate some personal information
and data about the reservation.
This kind of system is expected to promote the park to more guests and make the
park’s system more accommodating for guests. All information that a guest about the
park will be available on their web page. User information is stored in a database to keep
track of the records of the users, including the reservations made. The assigned
administrator will have their access to the entire database to be able to update or change
their records. The proposed system will not only benefit the park’s customers/guests but
the park as well, for all of their data are organized and secured and will only be accessed
by the assigned administrator.
History
Dinosaurs Island Ilocos is the first animatronics theme park in Ilocos Region. It is
a sight-seeing place for everyone offering a make-believe feeling while traveling back in
time. It is operated by Thermozone Company Inc, a 100% Filipino-owned corporation
established on the 10th of June 2011.
On August 20, 2019, Articles of Incorporation was amended stating
THERMOZONE COMPANY INC Doing business under the name and style of
Dinosaurs Island Ilocos.

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Vision
Dinosaurs Island Ilocos aims to give its customers a delightful feeling and
contentment thru its various attractions inside the park.
Mission
To provide a leisurely place for everyone to enjoy and feel happy while learning
things of the past.
Research Locale
The theme park is located at Bayubay Sur, San Vicente, Ilocos Sur. There are
different ways to get to Dinosaurs Island Ilocos. Visitors can ride a tricycle or private
vehicle. Three to five minutes ride from Mc Arthur Highway in Bantay, Ilocos Sur with a
distance of more or less two (2) kilometers.

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Figure 1
Research Locale
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Figure 2
Organizational Structure of Dinosaurs Island Ilocos
Park Manager
Park Assistant Manager

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Statement of Objectives
This study aimed to design and develop Reservation System of Dinosaurs Island
Ilocos. Specifically, it aimed to:
1. Determine the problems encountered in reserving ticket.
2. Develop the Reservation System of Dinosaurs Island Ilocos Incremental
Method; and
3. Evaluate the system in terms of:
a. Functional Sustainability,
b. Performance Efficiency,
c. Usability, and
d. Security.
Significance of the Study
The reservation of Dinosaurs Island Ilocos provides a systematic and organized
management system for the Dinosaurs Island Ilocos in Bayubay Sur, San Vicente, Ilocos
Sur. The following are the stakeholders who would be benefited from the proposed
Reservation of Dinosaurs Island Ilocos:
Business Owners. This can help them do work more efficiently and give them its
accuracy.
Admin. The one who will administer or handles the system. Admin provides
strategies for the business that is fast and reliable. This can benefit the admin to focus on
improving the overall user experience and delivering increased value for the end-user.
Employees. This can benefit the employees by improving productivity, providing
maximum opportunities for the business, and efficiency in working performance.

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Maintenance Team. This can help them ensure and update all the equipment
requirements and infrastructure keeps running for the organization.
Guest. They can view the attractions and offers of the park. They can also see the
picture of the interests and rates offer. It can lessen the time they spend processing and
transacting with the cashier.
Researchers. This research enabled the project team to design code and
implement a Reservation System of Dinosaurs Island Ilocos in San Vicente, Ilocos Sur,
which requires a knowledge website in software and system development. This also
enables them to test new technologies and enhance their skills as programmers or
developers.
Future Researchers. This output could help other researchers who wish to
conduct similar studies and gain insights into the Reservation system of Dinosaurs Island
Ilocos development and management. Other researchers could also find this study
technically relevant as this provides cues to baseline information on how to prepare for
similar studies in Information Technology.
Scope and Delimitation
The Dinosaurs Island Ilocos is still using manual reservation procedure in
keeping records of the guest and past, current and upcoming reservation. In making
reservation, guest fill-out a reservation form.
The reservation system can help the owner of the park in improving their current
system. It will only pay much attention on reservations of tickets of the said park. The
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customization of the displayed attractions in the system is only available on the admin
page. The user and the admin needs a stable internet connection to access the said system.
The reservation system of Dinosaurs Island Ilocos is designed to cater, For Users
or Guest: Viewing of Attractions and sights that can be availed, Creating a user account
for users who will reserve tickets, and Reservation of tickets and selecting dates. For
Admin: Managing the reservations’ dates or schedules, Editing the features Attractions
and prices only done by the admin, Viewing of booked Attractions and dates, and
Creating account for other admin. However, the system cannot accept payments.
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Chapter II
REVIEW OF RELATED LITERATURE AND METHODOLOGY
Related Literature
This chapter presents the related literature and studies that were carefully
scrutinized for further improvement of the study.
Lee (2017), emphasized that many amusement parks have been operated with
information and communications technologies to provide friendly and efficient Tourist
Attractions. However, these systems leave various levels of decisions for tourists to make
by themselves, which may incur pressure on tourists. To address this issue, we have
developed an SAP system with smart tour suggestions. However, this SAP system would
not be exhaustive without an attraction reservation scheme. Therefore, this paper
proposes an attraction reservation system as an extension to the SAP system. The
proposed system comprises three subsystems: The mobile app subsystem is an interface
for tourists to make reservations for attractions and stores the reservation tickets for later
verification. The central subsystem performs necessary computing and database
management. The ticket-scanning subsystem scans the tourist’s reservation ticket for
further verification. The demonstrations of the implemented prototyping system show
that the proposed system does function.
Murin, Jakab, & Michalko (2022), explained that the reservation system was
carried out in the form of a web application, which considered the findings from the
analysis of available solutions. The created reservation system consists of two parts, such
as the reservation from the administration panel. The admin panel provides numerous
features, such as managing reservations, services, calendars, creating forms, statistics, etc.
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At the same time, the system automates several processes, such as publishing
events and services on a web page or displaying reservations. Other automated
transactions include document generation, data export, or automatic emailing. When
developing the booking form for reservation, some of the importance was mainly on
simplicity, user-friendliness, and at the same time providing several functionalities. The
development of the application is also considered a security.
Adam (2019), in his study Online Bus Ticket Reservation System, discusses
customers purchase bus tickets online and increase the company’s efficiency. In the
current system, tickets are manually purchased over the counter in bus terminals, and it is
not automated. Some problems can be encountered, such as wasting of time and money
cost to purchase a bus ticket, managing or preparing ticket sell reports, and common
ticket frauds. The Online Bus Ticket Reservation System has solutions for the problems
mentioned above. The System enables the company to manage its ticket-related
operations more efficiently and productively. The System also allows customers to see
the availability of bus tickets, buy bus tickets and pay for bus tickets online through a
prepaid card based on the passenger’s sources and destination. This makes the customers
uncomplicated and effortless to get bus tickets online instead of queueing up to purchase
the bus ticket.
Lagman D. (2018), highlighted that the Lan-Based Reservation System for
Hacienda Gracia Resort and Hotel is a resort that is utilized for leisure or recreation and
where people are drawn to spend their holiday or vacation. It refers to locations,
communities, or commercial entities run by a single business.

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On the other hand, a hotel is defined as a business that provides paid lodging on a
short-term basis. Because some hotels and resorts are becoming totally automated while
others are still striving for a comparable environment, computer programmers are
constantly building a system applications to better serve resort or hotel visitors.
The researchers present a "LAN-Based Reservation with Billing System for
Hacienda Gracia Resort and Hotel to enhance its reservation and billing system." The
introduction of modern technologies enabled simple and trouble-free contact between and
among humans. This is why most hotels and resorts choose to use computerization in
their operations. As a result, their system is a LAN-based system, so we generated an
online system for some to organize. The established system appears to be more appealing,
efficient, and dynamic.
Hashim (2015), stated that booking medical appointments is an important task in
ensuring efficient health care services. With a rising number of patients, systematic
appointment scheduling is essential to offer patients correct and timely medical care.
Making appointments is time-consuming since it requires patients to go to the hospital,
increasing expense and effort. The appointment booking system may be accessed over
the Internet to address this issue. Appointment booking via an internet-based booking
system may be done from anywhere and at any time without going to the hospital, saving
time and money.
In addition, this study creates a revolutionary online appointment booking system
for Iraq's Al-Kindi Hospital. The system includes a data analysis tool that was created
using the clustering approach. The program was evaluated using real-world data from a
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public hospital, demonstrating that patients may be correctly categorized based on
medical information gathered through the online appointment booking system.
ONLINE TRANSPORT RESERVATION SYSTEM
Badariah (2015), emphasized that the Online Transport reservation system,
developed at Politeknik Kota Kuala Terengganu (PKKT), was designed to ensure that
consumers make online reservations or reservations to their preferred transport firms
using the new system's facilities. He stated that the methods and techniques employed in
this new transportation system might be applied to other activities. Before boarding, the
user must make an application to book the vehicle. Similarly, after considering the type
of system used by Badariah, this project will be designed with the same goal of providing
Imo Transport Company customers with the ability to make reservations in the comfort
of their homes or offices without having to face the challenges of queuing at counters
before embarking on any journey. This initiative will also educate prospective clients and
users on the importance of using the system. It outperforms the existing system by giving
an easy-to-use Graphic User Interface (GUI) interaction, checking route availability
before boarding, etc.
Pangadlin & Balantucas (2012), discussed that the researchers have decided to
apply the benefits of the internet in our local business establishments. This is to improve
the quality of their services to their clients and customers. One of these establishments is
the Gazebo Pools and Restaurant. Though their management is almost perfect, the
researchers have found something is lacking in their establishment, especially in the
reservation system. The clients and customers may find it a bit hassle. The customers
might get hassled by being handed over a rent form for the payment of the rooms and
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facilities that are to be rented. We have also found that we can improve that system by
making it online. The online reservation system provides more hassle-free transactions
and saves time and effort. And the best part is, the customers can have their reservations
wherever they may be.
According to Teodoro, Valentin, & Bote (2015), the system is an Online
Reservation that helps the client to request reservations easier with the help of the internet.
In the system, the client should expect one process; Resort Reservation. The clients can
easily reserve dates. The project team hopes that the system will help the busy people
who need assistance in their business. The project team made an “Online Reservation
System” program for Klir Waterpark Resort located at Sta. Rita, Bulacan. It saves users
time in doing manual transactions. In this generation, most businesses use computer
systems because it helps them perform a task faster.
Olaño, Agcaoili, Canlas, Narbasa, & Ordillas (2018), explained that Web Based
Hotel Reservation is a type of system where you can reserve a hotel by going to the exact
location at the hotel. You can also see whether a room is available, so this way is much
faster, convenient, and they can save so much time to reserve a room or more.
Web-Based Hotel Reservation systems can be used to serve as more reliable and
speed up the process of Recording and Estimating the total cost of a customer's reserve
room. They save you the burden of learning and understanding the complex reservation
and billing process. This study is to show the advantages and disadvantages that have in
the Web-Based Hotel Reservation System. Reservation software completes Estimating
the total cost of a customer's reserve room it would take to do them manually, while your
reservation staff might not like it.

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Genon (2014), stated that the study will focus on the effects of manual
reservations and how they will be replaced with electronic reservations. As a result, the
proponents claimed to have discovered how to increase the number of customers by
employing computerized reservations. Individual stimulation and interaction have always
been tied to the technical availability of the time and place. Computers and transactions
have evolved from manual transactions as a result of the move to an information-based
society.
In addition, one of the solutions or alternatives to the challenges that a hotel is
facing is the development of a system that can edit, delete, filter, monitor, and keep and
safeguard customer records. The Hotel Reservation system is a transaction processing
system that resolves the issue encountered during manual Hotel reservations. The
computerized Hotel Reservation System seeks to make manual Hotel Reservations more
efficient and precise. The database is shared over the Local Area Network (LAN). To
create the project, the supporters employ a number of tools and strategies. The system
employs a Graphical User Interface (GUI) to assist the user in providing instructions to
the computer. Once built, the system will tackle the most prevalent challenges
encountered by Hotel Reservation.

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Incremental Software Process
Incremental SDLC is developed in response to the weaknesses of the waterfall
model. It is a component-based software (CBS) development, model. Incremental
development is a scheduling and staging method in which distinct portions of the system
are created at different times or rates and then merged as they are finished. The
incremental development life cycle model supports the reusability of software
components (Kumar, Rishi, & Rajkumar, 2016).
Furthermore, multiple development cycles take place here, making the life cycle a
“multi-waterfall” cycle. The cycles are divided up into smaller, more easily managed
iterations. Each iteration passes through the requirements, design, implementation, and
testing phases. The incremental model divides the product into builds, where sections of
the project are created and tested separately. This approach will likely find errors in user
requirements quickly since user feedback is solicited for each stage and because code is
tested sooner after it is written (Singh, Thakur, & Chaudhary, 2015)
Software Acceptability Test
ISO 25010 Software Quality Model has eight quality characteristics. These are the
Functional Suitability, Performance Efficiency, Compatibility, Usability, Reliability,
Security, Maintainability, and Portability. In Functional Suitability, the following are
being checked: functional completeness, functional correctness, and functional
appropriateness. While in Performance Efficiency, time behavior, resource utilization,
and capacity are being tested. Co-existence and interoperability under the Compatibility.
To test Usability, the following must be evaluated: appropriateness, learnability,

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operability, user error protection, user interface aesthetics, and accessibility. Furthermore,
Reliability, maturity, availability, fault tolerance, and recoverability are being tested. In
Security, confidentiality, integrity, non-repudiation, authenticity, and accountability are
assessed. Under Maintainability, modularity, reusability, analyzability, modifiability and
testability are evaluated. And to check the Portability, adaptability, installability, and
replaceability are taken into account (ISO 2500, n.d.).
Operational Definition of Terms
The following terms are defined for further understanding of the study:
Reservation. This refers an act of reserving an accommodation, a ticket in advance.
Guest. It refers to people who will make a reservation of ticket.
Attraction. Any activity or benefit that are being an offer to another that is
essentially intangible and does not result in the ownership of anything.
Ticket. This refers to the document or electronic record, issued by the company
that confirms that an individual is entitled to enter on the park.
Quantity. The amount or number of a material or immaterial thing.
Performance Efficiency. It is the capability of the system to operate without
consuming much resources.
Functional sustainability . It is refers to the capability of the system to maintains
the performance level.
Security. This refers to the capability of the system to prevent unauthorized
access.
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Usability. This refer to the effectiveness of the system and how easy it is for the
user.
Web-based. This refers to an application that runs inside a browser using Internet.
PHP . (acronym for PHP: Hypertext Preprocessor) is an open source general-
purpose scripting language that is suited for web development and can be embedded into
HTML.
SQL. (pronounced "es-que-el") stands for Structured Query Language is used to
communicate with a database.
Methodology
The researchers have followed the descriptive and developmental research
designs in the course of this study.
Status of the Current System
The researchers have followed the descriptive type of research in identifying the
current system's status. According to Ethridge (as cited in Research Methodology, 2019),
Descriptive studies simply try and determine, describe, or identify what is, whereas
analytical studies try to figure out why it is that way or how it came to be.
Furthermore, the researchers used interview methods. An interview is typically a
face-to-face conversation between a researcher and a participant involving a transfer of
information to the interviewer (Cresswell, 2012). One of the researchers visited the park
to meet with the manager to set a virtual meeting with the whole group. The researchers
had an initial interview with the Park Manager virtually thru Google meet. The Park
managers were the best choices for the interview as they are the ones who oversee the
processes and manage the operations of their park.

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The responses from the interview were summarized to come up with a narrative
report on the current status of the Amusement Park of Dinosaurs Island Ilocos.
Development of Reservation System
The researchers followed the developmental research design in developing
a reservation system of Dinosaurs Island Ilocos. Developmental design has been defined
as the systematic study of designing, developing, and evaluating products that must meet
internal consistency and effectiveness standards. It involves the analysis, description, and
evaluation of the final product (Richey, n.d.)
Specifically, the Incremental approach is a method of software development
where the model is designed, implemented, and tested incrementally (a little more is
added each time) until the product is finished. It involves both development and
maintenance. The product is defined as finished when it satisfies all of its requirements.
An incremental model is an intuitive approach to the waterfall model (Singh, Thakur, &
Chaudhary, 2015). The software model for Incremental is presented in Figure 3.
Figure 3
Incremental Model Software Process
20
Requirement analysis: The product analysis expertise identifies the requirements
in the first phase of the incremental model. And the system's functional requirements are
understood by the requirement analysis team. Developing the software under the
incremental model, this phase performs a crucial role.
Design & Development: The design of the system functionality and the
development approach is completed successfully during this phase of the SDLC
Incremental model. The incremental model employs the style and development phase
when new functionality is added to the software.
Testing: The testing phase of the incremental model evaluates the performance of
each current function and any new functionality. Various methods are employed in the
testing process to test the behavior of each task.
Implementation: The implementation phase enables the coding phase of the
development system. It involves the final coding that is designed in the designing and
development phase and tests the functionality in the testing phase. After completing this
phase, the number of the products working is enhanced and upgraded up to the final
system product.
The researchers determined and modeled using Use Case Diagram and Activity
Diagram.
Use Case Diagram is a modeling tool that describes what a system does without a
detailed explanation. It reflects the view of a system from the perspective of a user
outside the system, which is the user requirement (Kendall & Kendall, 2014). In other
words, a use case specifies "who" and "what" can be done with the system in the issue.
21
The use case approach is used to capture the behavioral needs of a system by defining
scenario-driven threads through the functional requirements.
The Activity Diagram depicts the sequence of activities in a process. An Activity
Diagram is created per use case and may show different possible scenarios.
The researchers have also finished modeling the system’s database using Entity-
Relationship Diagram (ERD) in Unified Modeling Language (UML), which according to
Kendall & Kendall (2013), was used to organize data collected into entities and to define
the relationship between entities. An ERD is a significant data modeling tool frequently
used by analysts who need to produce a good database structure.
The researchers constructed the system’s data structure with sample records and
the data dictionary.
Data Dictionary is a kind of specialized dictionary used for references. Data
Dictionary is metadata that a system analyst compiles to guide them through analysis and
design. It is a compilation of specific data terms, and it gives meaning to different people
in the organization (Kendall & Kendall, 2014).
Additionally, the researchers constructed the Hierarchical Input-Process-Output, a
graphical representation of the program’s control structure, and a set of Input-Process-
Output charts performed by modules on the hierarchy charts (Rodney, 2012).

22
Evaluation of Reservation System of Dinosaurs Island Ilocos
The researchers followed the descriptive research design in determining the
software acceptability of the developed system. They used the survey method, which
according to Juneja (n.d), is a technique for gathering data using a prepared questionnaire
that will be answered by people who thought to have the desired information. It is also an
effective way to produce information on people’s characteristics, opinions, and attitudes.
The researchers used the ISO/IEC 25010 software quality evaluation metric by
adapting it for the survey questionnaire. Quality is defined as the extent to which a
system meets the expectations and needs of its clients. The client’s needs are what is
presented in the quality model, which categorizes the quality into characteristics and sub-
characteristics (ISO 2500, n.d.). As to the ISO/IEC 25010, the researchers have chosen
four of its characteristics, namely, Functional Suitability, Performance Efficiency,
Usability, and Security, to determine the level of acceptability of the developed system.
Functional Suitability refers to the appropriateness of the function of the
software. Performance Efficiency is concerned with the system's resources when used for
providing the desired functionality. This feature type is defined by the amount of disk
space, memory, and network. Usability is the software's ability to be easily operated by a
given user in a given environment. Security is the prevention of accidental or deliberated
unauthorized access to system functionality.
The respondents of the survey evaluation questionnaire include the end-users,
which are the panel of examiners. After the evaluation, the results were summarized and
interpreted by getting the mean average.

23
The results were based on the norms presented in Table 1.
Table 1
Likert Scale for the Level of Acceptability Results Interpretation
Point Rating Descriptive Equivalent Rating Descriptive Interpretation

5 4.50-5.00 Excellent Very Highly Acceptable
4 3.50-4.49 Very Good Highly Acceptable
3 2.50-3.49 Good Acceptable
2 1.50-2.49 Fair Fairly Acceptable
1 1.00-1.49 Poor Not Acceptable
The mean average of responses ranging from 4.50 to 5.00 implies that the
quality of the system is Excellent. This can also be interpreted as Very Highly Acceptable.
The rating ranging from 3.50 to 4.49 is Very Good, and is interpreted as Highly
Acceptable. It is Good when the rating range is from 2.50 to 3.49, and is interpreted as
Acceptable. When the rating is 1.50 to 2.49, it is Fair and has a descriptive interpretation
of Fairy Acceptable. And a rating from 1.00 to 1.49, the quality is Poor, and is seen as
Not Acceptable.
Chapter III
RESULTS AND DISCUSSION
Status of the Current System
Based from the conducted interview, the researchers have summarized the current
status of the Dinosaurs Island Ilocos.
Management of reservation
Upon entering Dinosaurs Island Ilocos, the guests shall proceed to the officer-in-
charge, if they are numerous entering the Dinosaurs Island Ilocos, and manually collect
the numbers of adults and how many three (3) feet below their group. And if the group of
guests is not quite numerous, they are not required to reserve their tickets. They can
immediately walk in. After collecting and counting, the staff asks the guests what
attraction they want to go to. It can also make reservations through email and contact
through the Facebook account of Dinosaurs Island Ilocos.
The Developed Reservation System of Dinosaurs Island Ilocos
The developed Reservation System of Dinosaurs Island Ilocos was modeled using
different software modeling tools. The Use Case Diagram of the system is illustrated in
Figure 4. To further elaborate the Use Case Diagram, the researchers elaborated the Use
Cases to Activity Diagrams presented in Figure 5.a to 5.g. The researchers presented the
system’s Entity Relationship Diagram in Figure 6. The researchers displayed the Data
Structure with Sample Records in page 32. The Data Dictionary is located in page 36 and
lastly, the Hierarchical Input-Process-Output in page 38.

25
Figure 4
USE CASE DIAGRAM
RESERVATION SYSTEM OF DINOSAURS ISLAND ILOCOS
View Attractions
Add Comment Reviews
Book Ticket
<<include>>
<<include>>
<<include>>
Choose Quantity Choose Attraction
Choose Time & Date
CUSTOMER ADMIN
Log in
Add Admin Account
Manage Services
Manage Booking
<<include>> <<include>>
<<include>>
Approve Booking Cancel Booking
Confirmation of
Reservation
26
Figure 5.a
Activity Diagram for View Attractions and Sights
User System
Search Load
Attractions Attractions
View Display
In viewing attractions and sights, the user searches for attraction that they want to
avail themselves. After searching the attraction, the system will load and will display the
Attractions. After display attractions, the user will now able to view it.
27
Figure 5.b
Activity Diagram for Add Review/Comment
User System
Enter Name and

attraction availed
Enter Add Review/Comment

Review/Comment
Display
Review/Comment
Before posting the review/comment, the user will enter the name and the
attraction availed, then the user can now enter the review or comment of availed
attraction. The review will now be added to the system and will be displayed.
28
Figure 5.c
Activity Diagram for Reserve Ticket
User System
View Display
Choose
Attractions
[incomplete credentials]
Enter Reservation
Details Verify Contact
Number
Enter Contact [valid]

Number [invalid]
Verify Email
Address
Enter Email Address [valid]

[invalid]
[decline] Display Confirm

Reservation
[confirm]
Save Reservation
Display Saved
Reservation
29
The system will display the attractions and the user will choose what attraction to
avail. To make the reservation, the user must enter the information needed and the system
will verify the information. After confirming the reservation, the system will save the
information.
30
Figure 5.d
Activity Diagram for Log-in for Admin
Admin System
[invalid]
Enter Username Check

username
[valid]
[incorrect]
Enter Password Verify

password
[matched]
Log-in
In logging in, the user must enter the correct username first. If the entered
username invalid, the user will be redirected to Username again until the correct
username is entered. Then, the user will enter the password. The system will check if the
entered username and the password is a match. If it is a match, the user will proceed to
the system, if not, the user cannot enter the system.

31
Figure 5.e
Activity Diagram for Add Account to Admin
Admin System
[invalid]
Verify
Log-in username and
password
Enter Username &

Password
[valid]
[incomplete credentials]
Enter credentials
Check
username
Enter username [available]

[taken]
[incorrect]
Enter password
[matched]
Confirm password
[complete credentials]
Add new admin

Check if the account
password is
matched
View Notification
Display
successfully added
account notification
32
The admin must complete the credentials. Then, the system will determine and
verify the inputted information in creating account such as username, and password.
After added the account, Admin will now able to view it.
33
Figure 5.f
Activity Diagram for Manage Reservation
Admin System
Load
Reservation
View Display
Reservation Reservation
Select
Reservation
[Approve] Save
Select Reservation
Activity
[Cancel]
Cancel Display
Reservation Reservation
The system will load and display the list of reservations. Then, Admin will choose
a reservation. It’s either Admin will approve it or cancel it. Afterwards, a new updated
list of reservation will be displayed.

34
Figure 5.g
Activity Diagram for Manage Attractions
Admin System
Load
Attractions
View Display
Select
Attractions
Save
[Edit] Attractions
Select
Activity
[Remove]
Remove Display
The system will load and display the list of Attractions. Then, Admin will choose
Attractions. It’s either Admin will Edit it or Remove it. Afterwards, a new updated list of
Attractions will be displayed.

35
Figure 6
Entity Relationship Diagram
Admin Account
AdminID
FullName
Username
Admin Password
adds ContactNumber
Username 1..1 1..1

Password
Transaction
---
1..1 manages 1..* TransactionID
GuestID
AttractionID
1..1 NumberOfTicket
Status 1..1 has
Guest ReserveDate
CheckIn
adds Bill 1..*
GuestID
manages Attraction
Fullname
Email
1..* ContactNumber AttractionID
AttractionCode
1..1 views 1..* AttractionName
Description
Price
Comment
Status
Reviews
Photo
1..1
GuestID
adds Comment 1..*
AttractionID
1..*
1..1 receives
1..*
1..1 manages
36
Data Structure with Sample Records
Table 2
Data Structure of Admin
Field Name Type Field Size

Admin ID Int 11
FullName Text n/a
Username Varchar 45
Password Varchar 45
ContactNumber Int 11
Table 3
Sample Records for Admin
AdminID FullName Username Password ContactNumber

1 Miriva Valledor Alviar admin ***** 09613698458
2 Desiree Yadao Castro dinoadmin ******* 09324578806
3 Jaed Cabrera Burgos dino123 ******* 09756238150
Table 4
Data Structure of Guest

Guest ID Int 11
Fullname Text n/a
Email Varchar 255
ContactNumber Int 11
Table 5
Sample Record for Guest
Guest
Fullname Email Contact Number
ID
4 ChandriaMiguel Bernardo chandria@yahoo.com 9991536972
5 Gino Estrada Corpuz gestrada12@email.com 9635426543
6 Mikay Antoio Valdez mikayvaldez@email.com 9156523983
37
Table 6
Data Structure of Transaction
Guest ID Varchar 255
Attraction ID Varchar 255
NumberofTicket Int 11
Status Varchar 255
Reserve Date Varchar 255
Bill Varchar 255
Table 7.a
Sample Record for Transaction (Part 1)
Guest ID Attraction ID NumberofTicket Status

6 2 7 Tickets Decline
Table 7.b
Sample Record for Transaction (Part 1)
Reserve Date Bill

15/06/2021 Php 500.00
06/04/2021 Php 1,600.00
30/06/2021 Php 250.00
Table 8
Data Structure of Attractions

AttractionID Varchar 255
AttractionCode Varchar 255
AttractionName Varchar 255
Description Varchar 255
Price Varchar 100
38
Table 9
Sample Record for Attractions
Attraction Attraction Attraction

Description Price
ID Code Name
Dinosaur Trail with Free

World of Fun, these are the
Dinosaur animatronics Dinosaurs
Trail with moving with sound and Php
1 DT250
Free World actual sizes. And in the last 250.00
of Fun part of the Attraction, we
have the Dino World of Fun
which is a mascot show.
7D Extreme Cinema, it has
7Dimension Effects such as
sound effect, light effect,
7D Extreme Php
2 7D150 smoke effect and water
Cinema 150.00
effect. We will use 3D glass
here and it has moving
chairs.
ALL-IN ALL-IN PACKAGE, you Php
3 AIP400
PACKAGE can enter all the attractions. 400.00
Table 10
Data Structure of Comment Reviews

Guest ID Varchar 255
Comment Varchar 255
AttractionID Varchar 255
Table 11
Sample Record for Comment Reviews
Guest ID Comment AttractionID

5 “It was an amazing experience. Real 7D.” 2
4 “Definitely, no regrets.” 1
6 “Awesome!” 3
39
DATA DICTIONARY
100
Attraction = {legal character}
1
45
Bill = {legal number}
1
Full Name = Firstname+Middlename+Lastname
Day = [1-31]
Date = Month + Day + Year
45
First Name = {legal character }
1
11
Id = {legal number}
1
45
Last Name = {legal character}
1
Legal Character = [a-z | A-Z | - | ‘ | ! | ? ]
Legal Number = [0-9]

40
45
Middle Name = {legal character}
1
Month = [1-12]
45
Password = {legal character + legal number}
1
45
Price = {legal number}
1
Status = 1{legal number}
45
Username = {legal character + legal number}
1
Year = 4{legal number}
Legend:
= = Composition
+ = And
| = Or
- = Range
{} = Repetition
[] = Inclusion
41
Figure 7
Hierarchical Input-Process-Output
(Admin)
DINOSAURS ISLAND ILOCOS
Log-In
Manage Admin Manage Attractions Manage Log-out

Reservation
Add View Approve

Account Attractions
Update Update Decline

Account Attractions
Archive
Archive Attractions
Account
42
Figure 8
Hierarchical Input-Process-Output
(Guest)
DINOSAURS ISLAND ILOCOS
Add Comment
Views Attractions Reserve Ticket
Reviews
Choose Attraction
Choose Time &

Date
Choose quantity
43
Level of Acceptability of the Developed System
The table below shows the evaluation of Reservation System of Dinosaurs
Island Ilocos. The system was examined to determine its quality using the ISO 25010
software quality evaluation. The end-user, initially evaluated Reservation System of
Dinosaurs Island Ilocos and Functional Suitability, Performance Efficiency, Usability,
and Security.
Functional Suitability
The details of the functional suitability evaluation of the developed
system are presented in Table 12.
Table 12
Reservation System of Dinosaurs Island Ilocos
Indicators Mean Rating Descriptive Equivalent Rating

Functional completeness 4.70 Excellent
Functional correctness 4.70 Excellent
Functional appropriateness 4.20 Very Good
Sub-Mean 4.56 Excellent
Table 12 shows the indicators for the Evaluation of Reservation System of
Dinosaurs Island Ilocos in terms of Functional Suitability in the following sub area: All
indicators under Functional Suitability were rated “Excellent”, namely, Functional
Completeness (x̅= 4.70), and Functional Correctness (x̅=4.70) except for Functional
Appropriateness (x̅=4.20) which is “Very Good”. As a whole, Functional Suitability was
rated “Excellent” with a mean rating of 4.56.

44
Performance Efficiency
The details of the functional suitability evaluation of the developed
system are presented in Table 13.
Table 13
Time Behavior 4.40 Very Good
Resource Utilization 4.60 Excellent
Capacity 4.50 Excellent
Sub-Mean 4.50 Excellent
Dinosaurs Island Ilocos in terms of Functional Suitability in the following sub area: All
indicators under Performance Efficiency were rated “Excellent”, namely, Resource
Utilization (x̅=4.60), and Capacity (x̅=4.50) except for Time-behavior (x̅=4.40) which is
“Very Good”. As a whole, Performance Efficiency was rated “Excellent” with a mean
rating of 4.50.
45
Usability
The details of the usability evaluation of the developed system is
presented in Table 14.
Table 14
Functional Usability Mean Descriptive Equivalent Rating

Appropriateness Recognizability 4.70 Excellent
Learnability 4.80 Excellent
Operability 4.50 Excellent
User Error Protection 4.10 Very Good
User Interface Aesthetics 4.20 Very Good
Accessibility 4.40 Very Good
Sub-mean 4.45 Very Good
Dinosaurs Island Ilocos in terms of Functional Suitability in the following sub area:All
indicators under Usability were rated “Excellent”, namely, Appropriateness
Recognisability (x̅=4.70), Learnability (x̅=4.80), Operabillity (x̅=4.50), except for User
Error Protection (x̅=4.10) , User Interface Aesthetics (x̅=4.20), and Accessibility (x̅=4.40)
which both are “Very Good”. As a whole, Usability was rated “Very Good” with a mean
rating of 4.45.
46
Security
The details of the Security evaluation of the developed system is
presented in Table 15.
Table 15

Confidentiality 4.40 Very Good
Integrity 4.40 Very Good
Non-repudiation 4.60 Excellent
Accountability 4.30 Very Good
Authenticity 4.20 Very Good
Sub-Mean 4.38 Very Good
Dinosaurs Island Ilocos in terms of Functional Suitability in the following sub area:All
indicators under Security were rated “Very Good”, namely, Confidentiality (x̅=4.40),
Integrity (x̅=4.40), Accountability (x̅=4.30), and Authenticity (x̅=4.20) except for Non-
Repudiation (x̅=4.60) which is “Excellent”. As a whole, Performance Efficiency was
rated “Very Good” with a mean rating of 4.47.

47
Table 16
Summary of Reservation System of Dinosaurs Island Ilocos Level of Acceptability
Evaluation
Acceptability Indicators Mean Descriptive Rating Descriptive Interpretation

Functional Suitability 4.56 Excellent Very Highly Acceptable
Performance Efficiency 4.50 Excellent Very Highly Acceptable
Usability 4.45 Very Good Highly Acceptable
Security 4.38 Very Good Highly Acceptable
Grand Mean 4.47 Very Good Highly Acceptable
Table 16 shows that the system was evaluated “Excellent” namely, Functional
Suitability, and Performance Efficiency, with mean ratings of 4.56, and 4.50. Usability,
and Security with mean ratings of 4.45, and 4.38. Further, the ratings are interpreted to be
Very Highly Acceptable in Functional Suitability, and Performance Efficiency. Usability,
and Security interpreted to be Highly Acceptable.
The Functional Suitability was rated the highest among all the indicators with a
mean rating of 4.56 or “Excellent”. On the other hand, Security got the lowest mean
rating of 4.38 or “Very Good”.
As a whole, the developed system was rated “Very Good” as supported by its
grand mean rating of 4.47 which is further interpreted to be Highly Acceptable.

48
Chapter IV
FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS
Findings
The researchers were able to develop a reservation system of the Dinosaurs Island
Ilocos and come up with the following findings:
1. The Problems encountered when it comes to the manual process of
reserving a ticket.
Manually filling out reservation form. In times that there are many guests,
a long queue would be formed. Thus, making the process slow.
2. The Developed Reservation System of the Dinosaurs Island Ilocos Using

the Incremental Model Software Process
The researchers used the phases of the Incremental Model as their guide in
the development of the reservation system. The Incremental Model consists of
four phases which are the Requirement Analysis, Design and
Development, Testing, and the last phase is Implementation. The Reservation
System of the Dinosaurs Island Ilocos was developed based on the collected
system requirements and specifications. The system was designed to cover the
processes of reserving a ticket.
The developed system was modeled using Use Case Diagram, Activity
Diagram, Entity Relationship Diagram (ERD), Data Structure, Data Dictionary,
and Hierarchical Input Process Output (HIPO).

49
3. Level of Acceptability of the Developed System
a. Functional Suitability. Functional Completeness and Functional
Correctness were rated “Very Good” except for Functional Appropriateness,
which is “Excellent.” As a whole, Functional Suitability was rated
“Excellent” with a mean rating of 4.56 and interpreted to be very highly
usable.
b. Performance Efficiency. Resource Utilization and Capacity were rated
“Excellent” except for Time-behavior, which is “Very Good.” As a whole,
Performance Efficiency was rated “Excellent” with a mean rating of 4.50
and interpreted to be very highly usable.
c. Usability. Under Usability were rated “Excellent,” namely,
Appropriateness Recognizability, Learnability, Operabillity except for User
Error Protection, User Interface Aesthetics, and Accessibility which both are
“Very Good.” As a whole, Performance Efficiency was rated “Very Good”
with a mean rating of 4.45 and interpreted to be highly usable.
d. Security. Confidentiality, Integrity, Accountability, and Authenticity
were rated “Very Good” except for Non-Repudiation, which is “Excellent.”
As a whole, Performance Efficiency was rated “Very Good” with a mean
rating of 4.47 and interpreted to be highly usable.
The application’s level of acceptability was tested to be highly usable as
supported by its grand mean of 4.47

50
Conclusions
Based on the findings, the researchers arrived with the following conclusions:
1. The system developed ensured efficiency for reserving a ticket and lessened
the time cost for working the manual transaction and the identified functional
and non-functional system requirement were applicable and are effective in
providing solutions for the identified problems in the status of the current system.
2. The development of the system was systematic by following the Incremental
Model Software Process.
3. The developed system was proven to be highly usable as supported by its
grand mean of 4.47.
Recommendations
Based on the conclusions, the following are hereby recommended:
1. The researchers recommend the use of the developed system.
2. The researchers also recommend the buying of domain for the publishing of
the website, as well as having fast internet access.
3. The administration users should undergo training for them to be familiarized
on how to operate the system properly.

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APPENDICES
55
Appendix A.1
Communication Letter
56
Appendix A.2
Endorsement Letter
57
Appendix A.3
Acknowledgement Letter
58
Appendix B
Interview Guide in Determining the Status of the Current System of
Dinosaurs Island Ilocos
A. Dinosaurs Island Ilocos
1. What is Dinosaurs Island all about?
2. What is the purpose of your park?
3. What are the rules and regulations?
B. Reservation System
1. How do you manage ticket reservation?
2. Who operates on ticket reservation?
3. What are the requirements to avail ticket?
4. Where did you store the list of ticket reservation?
5. How much time do you and your management team spend on generating
revenue?
59
Appendix C
Level of Acceptability Evaluation Sheet
(Based on ISO 25010)
Evaluator’s Profile
Name: __________________________________________________________________
Direction: Please evaluate the software material by using the given scale and
placing a checkmark (√) under the corresponding number rating:
Numerical Rating Interpretation

5 Excellent
4 Very Good
3 Good
2 Fair
1 Needs Improvement
Indicators 5 4 3 2 1
A. Functional Suitability
Functional Completeness: Degree to which the set of
functions covers all the specified tasks and user
objectives
Functional Correctness: Degree to which the functions
provides the correct results with the needed degree of
precision
Functional Appropriateness: Degree to which the
functions facilitate the accomplishment of specified
tasks and objectives
B. Performance Efficiency
Time-behavior: Degree to which the response and
processing times and throughput rates of a product or
system, when performing its functions, meet
requirements.
Resource Utilization: Degree to which the amounts and
types of resources used by a product or system, when
performing its functions, meet requirements.
Capacity: Degree to which the maximum limits of the
product or system, parameter meet requirements
C. Usability
60
Appropriateness Recognisability: Degree to which

users can recognize whether a product or system is
appropriate for their needs.
Learnability: Degree to which a product or system
enables the user to learn how to use it with
effectiveness, efficiency in emergency situations.
Operability: Degree to which a product or system is
easy to operate, control and appropriate to use.
User Error Protection: Degree to which a product or
system protects users against making errors.
User Interface Aesthetics: Degree to which a user
interface enables pleasing and satisfying interaction for
the user.
Accessibility: degree to which a product or system can
be used by people with the widest range of
characteristics and capabilities to achieve specified goal
in a specified context of use.
D. Security
Confidentiality: Degree to which the prototype ensures
that data are accessible only to those authorized to have
access.
Integrity: Degree to which a system product or
component prevents unauthorized access to, or
modification of computer programs or data.
Non-Repudiation: Degree to which actions or events
can be proven to have taken place, so that the events or
actions cannot be repudiated later.
Accountability: Degree to which the actions of an entity

can be traced uniquely to the entity
Authenticity: Degree to which the identity of subject or
resource can be proved to be the one claimed.
Comments / Suggestions:
__________________________________________________________________
__________________________________________________________________
Thank you very much.
___________________
Signature of Evaluator
Over Printed Name
________________
Date of Evaluation
61
Appendix D
Work Breakdown Structure (WBS)
Reservation System of Dinosaurs

Island Ilocos
a. Data Gathering Requirements
Design and Testing Implementation

Development
b. User i. Publishing of
Interface f. Integration of
Suggestions the System to
Design the Web
c. Database g. Polishing of
j. Creation of
Modelling Back-end
User’s Manual
Codes
d. Integration of
System’s k. Raw Codes
h. Error
Functionalities and System Files
Checking Consolidation
e. Construction
of Data
Structure
62
Appendix E
Project Evaluation Review Technique (PERT) Chart
Activity Predecessor No. of Weeks
a. Data Gathering ----- 4
Design and Development
b. User’s Interface Design a 4
c. Database Modelling a 4
d. Integration of System’s Functionalities b 32
e. Construction of Data Structure with Sample c,d 16

Records
Testing
f. Integration of Suggestions e 9
g. Polishing of Back-end Codes f 4
h. Error Checking g 5
Implementation
i. Publishing of the System to the Web h 3
j. Creation of User’s Manual i 2
k. Raw Codes and System Files Consolidation j 3

63
Appendix F
Gantt Chart
April May June July2021-

Activities 2021 2021 2021 Feb 2022
1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
a. Data Gathering
Design and Development
b. User’s Interface Design
c. Database Modelling
d. Integration of System’s
Functionalities
e.Construction of DSSR
March
April 2022 May 2022 June 2022
Activities 2022
1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Testing
f. Integration of Suggestions
g. Polishing of Back-end
Codes
h. Error Checking
May 2022 June 2022
Activities
1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Implementation
i. Publishing of the System to the
Web
j. Creation of User’s Manual
k. Raw Codes and System Files
Consolidation
Legends:
= Finished
= On-going
User’s Manual
65
USER’S MANUAL
ADMIN
The admin must enter correct username and password then click login button.
ADMIN DASHBOARD
After successfully logged in, the Admin Dashboard is shown.
1. Dashboard
In the dashboard, number of Pending Reservations, Confirmed Reservations, and
Totals Sale is shown. In Total Sales, list of Attraction Status and Table for Reservations
is shown.
66
2. Accounts
In accounts, table of list of Admin Accounts is shown.
To Create New Account

a. Click button to add new account.
b. Enter Admin ID, Full Name, Contact Number, Username and password.
c. Then Click button.
67
To Archive Account
a. Click button to archive account.

b. Then, the list of Archive accounts is shown.
To Deactivate Account
a. To deactivate an account,click button.
b. After clicking, a message box will be displayed for confirmation. “Yes” to continue
deactivating the account, and “Cancel” to discontinue the process.
68
3. Attractions
To Add and Cancel New Attraction

a. Click button to add new attraction.
b. Enter Attraction Name, Attraction Code, Price, Status, Description and Photo.
c. Then Click button to finish the process and button to discontinue
the process.
69
To Update Attraction
a. Click button to update attraction.
b. After clicking the update button, the attraction is shown.
c. Update the information that needs to be updated.
d. Then, click button to save.
To Archive Attraction
a. Choose attraction to archive, then click the Archive button.
b. After clicking, a message box will be displayed for confirmation. “Yes” to continue
archiving the attraction, and “Cancel” to discontinue the process.

70
4. Reservations
In Reservation, there are three tabs which includes Pending, Confirmed, and Done.
Pending Tab
a. Click Pending tab to view pending reservations
b. Under Action column, click button to update or click to discard the
reservation from the list.
c. Select Update Status.

d. Click button to update the information if it is pending, confirmed and done.
e. Click button to print the information.
71
Confirmed Tab
a. Click Confirmed tab to view Confirmed reservations
b. Under Action column, click button to update or click to discard the
c. After clicking view button, it shows the information of the guest.
d. Click button to update the information.
Done Tab
a. Click Finished tab to view Confirmed reservations
d. Under Action column, click button to update or click to discard the
e. After clicking view button, it shows the information of the guest.
d. Click button to update the information.
72
After clicking print button, a pdf form of the reservation is shown.
5. Comments
View and Post Comment
a. Under Action Column, click button.
b. To post the selected comment, click post button
Discard Comment
a. Under action Column, click button
b. Click yes if the user is sure to discard the comment
73
6. Settings
a. In settings, edit the information that needs to be updated.
b. Then, click updated button to save the updated information.
Log out
Click on the lower left mos part of the system to logout. A message box
will appear confirmation. Click “Yes” to complete the process.
74
GUEST
Home Page
In home page, history, location and a comment is shown. The guest must click
to change the theme.
Comment
a. Click Leave a comment to add a comment.
b. Enter your Transaction ID that sent to your email, and your comment.
c. Then, click submit to finish the process.
75
Attraction
a. Click button to open the reservation form and fill out the needed
information.
To Reserve Attraction
Fill out the information needed. Then, click Submit.
After submitting, the summary of the reservation will appear.

76
In this section, a “Thank You” message will appear.
Contact Us
In Contact Us, the address, email, contact number, and their Facebook Account is
shown.
About
In About, Mission, Vision, and the Park Regulations is shown.
77
Park Regulations
a.Click button to read the park regulations of the park.
78
Appendix H
Sample Generated Report
CURRICULUM VITAE
80
Miriva India V. Alviar

Bannuar, San Juan, Ilocos Sur
09165981919
mirivaindiaalviar@gmail.com
TECHNICAL SKILLS AND QUALIFICATIONS
 Microsoft Office
 Good Communication Skills
 Passionate about video and graphic editing
TRAINING AND SEMINARS ATTENDED
February 17-18, 2018 Cyber Security Summit in Philippine

Science Highschool Ilocos Region
Campus
November 20-30, 2020 Hackfest 2020 by Google Developers Club

of Layola
April 26, 2022 DICT: Social Media Marketing and

Management Virtual Training 2022
EDUCATIONAL BACKGROUND
Elementary : San Juan South Central School
Year Graduated : 2012
Secondary : San Juan Institute
Senior High School : Lyceum De Ylocos
Tertiary : University of Northern Philippines
Degree : Bachelor of Science in Information

Technology

81
PERSONAL INFORMATION
Nickname : Riva, Avir
Birthday : June 17, 2000
Birth Place : Corpuz Clinic and Hospital, Sinait, Ilocos

Sur
Status : Single
Citizenship : Filipino
Mother : Doreen V. Alviar
Father : Joseph Miguel J. Alviar

82
Jaed Cabrera Burgos

Sacuyya Norte, Santa, Ilocos Sur
09296172066
jaedburgos14@mail.com
 Graphic Designer
 Good Communication Skills
 Passionate about editing and educating the next generation of technology users
and innovators.
February 17-18, 2018 Cyber Security Summit in

Philippine Science Highschool
Ilocos Region Campus
May 21, 2021 Webinar in “Dev Advice: Low-

Code Front- End Development”
May 28, 2021 Webinar in “Trends, Innovation

and Issues in Information
Technology”
May 07, 2021 Photoshop for Educators
Elementary : Sacuyya Community School
Secondary : Divine Word College of Vigan

Technology

83
Nickname : Jaed
Birthday : July 14, 2000
Birth Place : Gabriela Silang General Hospital, Vigan

City
Status : Single
Mother : Jacqueline C. Burgos
Father : Edgar T. Burgos

84
Desiree Y. Castro
Cuancabal, Cabugao , Ilocos Sur
09756082954
dycastro3@gmail.com
 Proficient in Photoshop
 Working with positive and fierce attitude.
 Passionate about editing
 Organized, systematic and dedicated in field of work
May 07, 2021 Photoshop for Educators

International,thru Google Meet
May 11, 2021 Building Resilence and Career

International, thru Google Meet
May 17, 2021 ICT and Research

International, thru Google Meet
May 28, 2021 Webinar in “Trends, Innovation and

Issues in Information Technology”
Elementary : Lipit-Cuancabal Elemetary School
Secondary : Sinait National High School

Technology

85
Nickname : Sai
Birthday : June 16, 2000
Birth Place : Sinait, Ilocos Sur
Status : Single
Mother : Genalyn Castro
Father : Filemon Edmund Castro

86
Dimer B. Gallardo
Paltoc, San Emilio, Ilocos Sur
09693031074
dimergallardo4@gmail.com
 Passionate about graphic and video editing
September 3, 2021 Enhancing the technical skills of the youth

trough photo in video editing
November 20, 2019 DAEK: Marketing Strategy you can use

today and management virtual training
Elementary : Paltoc Elementary School
Secondary : Vigan National Highschool East

Technology

87
Nickname : Dimer, Dims
Birthday : October 25, 1998
Birth Place : Paltoc, San Emilio
Status : Single
Mother : Merlina B. Gallardo
Father : Bernardino S. Gallardo

88

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RESERVATION SYSTEM OF DINOSAURS ISLAND ILOCOS

Presented to the Faculty of the

College of Communication and Information Technology

University of Northern Philippines

Vigan City, Ilocos Sur

of the Requirements for the Degree

Bachelor of Science in Information Technology

MIRIVA INDIA V. ALVIAR

This thesis entitled “Reservation System of Dinosaurs Island Ilocos,” prepared

of Science in Information Technology, has been examined and is recommended for

FLYNN V. CASTRO, MIT

Approved by the Panel of Examiners on Oral Examination with a grade of

RICHARD C. ARRUEJO, DIT

NOEL S. RAFANAN, BSCS PETER R. RABANAL, MBA, MIT

Bachelor of Science in Information Technology.

ROSANNE S. AGUP, MIS

Date: __________ , 2022

who made sure the success of this work, particularly to:

dedication to providing quality education and services to the students;

Mrs. Rosanne S. Agup, the Dean of the College of Communication and

Information Technology, for her encouragement and directions;

encouragement, and effort in the improvement of this study;

academics and the improvement of this study;

helped the researchers enjoy their college life; and

persevere to accomplish their goals.

I dedicate this fruit of hardwork to my Family,

especially my parents (Joseph Miguel Alviar & Doreen Alviar),

To my hardworking thesis mates.

To our Almighty God, I could have not done it without you.

First of all, I would like to dedicate this accomplishment

to Almighty God for guiding and giving me strength;

To my parents Edgar and Jacqueline;

to my brother and sisters;

to the girl who owns my heart;

and to my relatives, classmates.

This accomplishment I offer

to my parents, Tatang Edmund and Mama Gina ;

to my sisters, brother, my thesis mates, relatives,

friends,classmates, to the boy who owns my heart;

And most of all, Our Almighty God.

First of all I dedicate my study to the Almighty God,

and also to my beloved parents, brothers, sister,

relatives, friends and classmates,

give special thanks to my uncle Berting P. Gallardo

for his support morally and financially.

Title Page ............................................................................................................................ i

Approval Sheet .................................................................................................................. iii

List of Table ......................................................................................................................xii

List of Figures ..................................................................................................................xiii

History of the Dinosaurs Island Ilocos ........................................................3

Mission of the Dinosaurs Island Ilocos .......................................................4

Vision of the Dinosaurs Island Ilocos ........................................................4

Research Locale .......................................................................................... 4

Research Locale .......................................................................................... 5

Organizational Structure ............................................................................. 6

Statement of Objectives ............................................................................. 6

Significance of the Study ............................................................................ 7

Scope and Delimitation ...............................................................................8

II REVIEW OF RELATED LITERATURE AND METHODOLOGY

Related Literature ........................................................................................9

Operational Definition of Terms ...............................................................14

III RESULTS AND DISCUSSIONS

Status of the Current System .....................................................................21

The Developed Reservation System of Dinosaurs Island .........................21