Monique LANDMANN

7, rue Louis Adam - F-67600 Muttersholtz

Mobile : + 33 6 68 23 72 25 E: monique.landmann@wanadoo.fr

ADMINISTRATIVE ASSISTANT
MULTI-TASKING OFFICE ADMINISTRATION │ CLIENT & SUPPLIER RELATIONS │

FOCUS: Pro-active assistant with commercial background seeking a challenging

position to put in use my passion for organisation and develop new skills

SKILLS & COMPETENCIES

• Trilingual • Office administration • Budget support • Quick learner

• MS Office • Travel arrangements • Reporting • Attentive listener
• SAP P75 • Fair organisation • Client/Supplier relations • Familiar with technics
• Data base Management • Order processing • Coordination • Team player
• SharePoint • Translations • Process improvement • Working independently

WORK EXPERIENCE

Administrative Assistant Expert 2014-present

Kelly Services for Novartis Pharma AG, Basel, CH
• Process purchase orders for Site Engineering TRD PHAD ORAL (for the running and projects)
• Create/Optimize data bases and administrative processes for an easy retrieval of
information and a continuous and detailed monitoring of all the stages of the order process
• Cultivate excellent relationships with suppliers facilitating solutions to address concerns
• Handle deviations in coordination with accountancy, project controller, suppliers...
• Track good receipts resulting in achieving the budget goal by 98 % after 2 years
• Train in-coming employees ensuring smooth purchase order´s processing

Assistant in Sales and Quality – 2010-2013

Liebherr, Colmar, F -- Spirotec, Valf, F -- Ohresser Production, Fegersheim,F.
Rewarding temporary experience where I could bring my expertise and also perfect other skills
• Drew-up certificate of conformity required all over the world
• Organized international travels for executives and technicians for after-sales service
• Reported to quality or sales managers

Sales Assistant interfacing for the French market development 2002-2009

Gummiwerk Kraiburg Elastic GmbH, Tittmoning, D
• Centralized questions, issues and various feedback and redirected them for smooth and
quick processing
• Translated technical and commercial documents and greatly contributed to an optimum
understanding of the Kraiburg product range
• Interpreted during trainings for salesmen on-site and during visits to final customers
• Prepared and participated in exhibitions (InnovSpace price in 2003)

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Monique LANDMANN M: + 6 68237225 │ E: monique.landmann@wanadoo.fr

WORK EXPERIENCE
(continued...)
Enjoyed sharing time with my family and also: 1993-2001
• Worked part-time and temporarily during 4 years
• Represented parents on school council
• Developed my foreign language, computer and personal skills

Trilingual Secretary 1989-1992

Ciba Geigy, Division AGRO, Registration, Basel, CH
• Performed secretarial & administrative duties in German, English and French languages
• Took dictation from the directors, prepared presentations and managed clerical work
• Arranged and handled team meetings and travels

Export Sales Assistant 1987-1989

during my 2 years stay in Frankfurt (Germany) to perfect my German
Frankfurter Bettfedernfabrik, Frankfurt, D
• Supported Purchase orders processing to France, Belgium & Italy
Tissot Plastic GmbH, Frankfurt, D
• Supported market research in Germany

Sales Assistant 1985-1986

BOURBON SA, St-Lupicin, F
1-year fixed-term on-the-job training programme replacing a person on parental leave
• Responsible for the PO processing in the Eastern France Departments
• Wrote offers and followed them up contributing to sales expansion
• Coordinated with clients, representatives, production, delivery department, accountancy
• Reported to sales manager
• Maintained good relations with customers even during time pressure
• Performed payment reminders, delivery claim supports

EDUCATION
Diploma in Trilingual Management Secretary, 1985
Baccalauréat (Option Economy), 1983

COMPUTER SKILLS
Many years practice and continuing education European Computer Driving Licence for MS Office
SAP – SharePoint – E-shop / Super User - BAAN

FOREIGN LANGUAGES
French: mother tongue
German: fluent (also good skills in technical German):
English: fluent (Certificate in Advanced English – Council of Europe Level C1)

INTERESTS
Mountain sports and activities
Cooking
Volunteer at the French Association for gifted children

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