Monique Landmann

Muttersholtz, France | Linkedin.com/in/moniquelandmann/

+ 33 6 68 23 72 25 | monique.landmann@wanadoo.fr

ADMINISTRATIVE ASSISTANT EXPERT, PHARMA

GOAL-ORIENTED │ ORGANIZED & QUALITY-CONSCIOUS

T r i li ngu al – Fre n c h , Ge r m an , E n gli s h . Fle xi ble , pr oa c ti ve pr o fe s s i on al wi th 15 +

y e ar s of e x p e ri en ce . De al s wit h r e q u es ts a t sh or t n o t ic e with e ase . Abl e t o
pri orit iz e a n d m an a g e m ul ti pl e t a s ks . S t r o n g r e la t i on s h ip -b ui l di n g s kill s, t r u s t e d
pa rt n e r an d re s our c e w ith di ve rs e s up pli e r s an d s take h o ld e r s . P r of o un d
un de r s tan d in g o f c us t o me r s´ re q uir e m e n t s a n d s u p plie rs ´ co n s t rain t s .
De m on s t ra te s s t r on g c o mm un i ca ti o n skill s esp e cia ll y w h e n c o ord in a t in g
am on g va ri o us d e pa r tm en ts an d b rin g s n eg ot i at i on s kills . C on fid e n t t o l i ais o n
with di ff er e n t a ud i e n c es an d c oll a b ora t e s wit h p eo p le fr o m v a ri ous
lan g ua ge s a n d c ult u r e s t o m ee t c om mo n g oal s . S kilf ul i n di vid ua li za t i on wh e n
on b oa rd in g a n d tr a i n in g n e w e mp l oy e e s . G e n e ral a d m in i s t ra t i ve t a s k s s uc h
as c orr e s p on d e n c e , ex p en s e s, me e ti n g p rep a ra t i on a n d ca le n dar
m an a ge me n t. H ig h ly m ot i va te d te a m p la y e r.

SKILLS & COMPETENCIES

 SAP / Ariba  Office administration  Order Processing  Attentive listener

 Excel  Travel arrangements  Reporting  Pro-active
 Outlook/Team  Scheduling  Budget support  Independent
 PowerPoint  Process improvement  Customer/Supplier  Integer
 Word  Data Management care  Challenge-oriented

WORK EXPERIENCE

Comparator Customer Service Assistant | 2021-2022

Thermo Fisher Scientific, Basel, CH
Invoice backlog elimination and saving of all discounts during a 1 year contract,
leading to a severe decrease of accruals and audit risk
 Analyse, process and approve supplier invoices (GPM, salesforce, JobRouter)
 Process deviations and perform Trackwise investigations
 Up-date OnTiDe Metrics and provide support to process improvements

Administrative Assistant Expert for Purchasing | 2014-2021

Kelly Services for Novartis Pharma AG, TRD PHAD ORAL SUPPLY, Basel, CH
7 years active and successful contribution to stay within budget (+/- 5% of 3 000 000 CHF)
 Managed International Supplier Data Bank in collaboration with GDS, LDS, Sourcing
and Procurement
 Centralized and processed purchase orders for Site Engineering, Production (including
Projects) for about 30 requesters
 Liaised different departments and suppliers holding teams accountable
 Cultivated excellent relationships with suppliers facilitating solutions to address
concerns
 Tracked Good Receipt and handled complex Deviations in coordination with
accountancy, Ariba Team, PO requesters and suppliers
 Created Reporting for budget control purposes with SAP and EXCEL
 Participated to/initiated process optimization relating to purchase administration

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Monique LANDMANN | +33 6 68 23 72 25
Monique.landmann@wanadoo.fr │ Page 2

Assistant in Sales and Quality |2010-2013

Liebherr, Colmar, F -- Spirotec, Valf, F -- Ohresser Production, F
Rewarding temporary assignments: sharing experiences and perfecting other skills
 Processed and followed-up orders and reclamations
 Managed several Data bank: clients, suppliers, forwarders
 Drew-up certificates of conformity required globally
 Organized complex travel in different time zones for executives and technicians

Sales Assistant – interfacing for the French market development |2002-2009

Gummiwerk Kraiburg Elastik GmbH, Tittmoning, D|2002-2009
Eight-fold increase of the turnover after 7 years from 250 000 to 2 000 000 euros
 Centralized, translated and forwarded incoming requests including reclamations
 Translated all advertising and technical documentation (fitting instructions, booklets,
data sheets, Internet site) for an optimum understanding of the product range
 Interpreted during workshops, visits to clients, annual general meetings, on-site
trainings for salesmen German to French or French to German
 Helped prepare and participated in exhibitions

EDUCATION
vocational training certificate (French BTS) in Trilingual Secretariat
Baccalaureat (Option: economics)

FOREIGN LANGUAGES
German: bilingual fluent (+ good skills in technical German) -
English: fluent Level C1

CONTINIOUS TRAINING
Cambridge Certificate in Advanced English – Council of Europe C1
The Executive Assistant Masterclass 2018
European Computer Driving Licence for MS Office
PowerPoint Advanced Training - IFIDE

INTERESTS
Hiking (small- and medium-sized mountains) -
Volunteer at the French Association for gifted children

TESTIMONIALS
“Competent, flexible, alert”
“Always well-appreciated by our clients”
“Dynamic by nature, hard-working, organized, punctual, discreet”
“She allowed us to progress qualitatively”
“Her enthusiasm and seriousness impressed the members of my team and myself”
“I highly appreciate her detailed analysis and first-time right approach”
“She cares about her team and gets it done”

VALUES
Courage, human contact, sustainability, family, respect,
learning to become better

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