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Christophe ARNAULT

International trade

WORK EXPERIENCE
CONTACT
Customer service agent
Avedo Palma (Spain) | October 2022 - Present
+34 674 96 73 05
- B2C Client support by phone and e-mail

christophe_arnault@hotmail.com IT support
Madisa Palma (Spain) | March 2017 - May 2022
C/ dels Foners 23, 2C - Setup and installation of point of sale systems
- Training and client support
07006 Palma
Spain Export technical sales representative
Pi Electronique (France) | March 2002 - January 2017
- Support and training to the resellers (international)
- Interface between the reselllers and the other company departments
- Hardware and software tests
PERSONAL STATEMENT - Creation of technical manuals (French and English)
With 15 years of experience - In-house training to the company technicians
as an international customer
support representative, I have Management assistant
developped strong ability to Les Frères Blanc (France) | March 1999 - February 2002
actively listen to my clients, - Stock management
analyse and solve their - Bookkeeping
problems.
Head waiter
During these past 5 years in Slieve Russell Hotel (Ireland) | November 1997 - May 1998
an IT department, I have
learned to be more flexible
and stress-resistant.
EDUCATION
Eager to learn and team
player, I strive to impart
knowledge in order to CNED (France)
Higher national diploma in international trade | Present
increase the productivity by
facilitating the resolution of
Lycée hôtelier de Blois (France)
the problems.
Higher national diploma in hospitality management | Sept. 1994 - June 1997

SKILLS COMPETENCES LANGUAGES


- Microsoft Word French:
Persistent Mother tongue
- Microsoft Excel
Meticulous - SQL Spanish:
Empathetic - SAGE C1
- SAP
Team player English:
Autonomous B2

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