The document describes several departments of the accommodation industry:
- The Sales and Marketing Department aims to identify and communicate with guests to maximize profitability.
- The Security Department is responsible for protecting guest safety and security through procedures and responding to threats.
- The Accounting Department tracks finances like purchases from guests.
- The Human Resources Department decides staffing needs and how to efficiently fill positions to meet future challenges.
- The Maintenance and Engineering Department properly maintains the hotel building, equipment, and grounds.
Original Description:
Original Title
Activity 7 Other Departments of the Accommodation Industry
The document describes several departments of the accommodation industry:
- The Sales and Marketing Department aims to identify and communicate with guests to maximize profitability.
- The Security Department is responsible for protecting guest safety and security through procedures and responding to threats.
- The Accounting Department tracks finances like purchases from guests.
- The Human Resources Department decides staffing needs and how to efficiently fill positions to meet future challenges.
- The Maintenance and Engineering Department properly maintains the hotel building, equipment, and grounds.
The document describes several departments of the accommodation industry:
- The Sales and Marketing Department aims to identify and communicate with guests to maximize profitability.
- The Security Department is responsible for protecting guest safety and security through procedures and responding to threats.
- The Accounting Department tracks finances like purchases from guests.
- The Human Resources Department decides staffing needs and how to efficiently fill positions to meet future challenges.
- The Maintenance and Engineering Department properly maintains the hotel building, equipment, and grounds.
1. Enumerate and describe the other departments of the accommodation
industry. ● Sales and Marketing Department
Sales and Marketing Department are important areas within the
hospitality industry as they directly correlate to the profitability of a business. The goal of a hotel’s sales and marketing effort is to identify and communicate with guests whose needs match the services and facilities offered by the hotel.
● Security Department
Security is an important concern in every hotel. The Security Department
is responsible for implementing procedures which aim at protecting the safety and security of hotel guests, visitors, hotel employees and the hotel itself.
● Accounting Department
Accounting is used in the hospitality industry every time a guest
purchases meals, beverages, or a hotel room.
● Human Resource Department
The basic purpose of the Human Resource Department is to decide what
positions the organization will have to fill and how to fill them. Organizations use Human Resource Planning to meet future challenges, cut costs, and achieve greater efficiency.
● Maintenance and Engineering Department
The primary job of the engineering and maintenance department is to
properly maintain the hotel building, equipment and grounds. 2. What are the four functions of sales and marketing? ● Sales ● Convention Services ● Advertising ● Public Relations
3. What is the importance of the Security Department of the Hotel?
This department is important because hotel guests want to feel safe in
their temporary homes. It is also the moral and legal responsibility of a hotel to protect its guests and their property against threats posed by human beings with a conscious intent to harm them.
● Maintain professional appearance
● Maintain key control ● Understand and response to alarm devices ● Maintain hotel safety and security ● Maintain departmental security and loss control ● Handle emergencies ● Administer first aid ● Patrol hotel property ● Write reports ● Keep records
4. What is the importance of HR in an organization?
Organizations use HRP to meet future challenges, cut costs, and achieve greater effectiveness
● Create a talent pool
● Prepare people for future ● Cope with organizational changes ● Cut costs ● Help succession planning 5. What is the primary job of the Engineering and Maintenance of a Hotel?
The primary job of the engineering and maintenance department is to
properly maintain the hotel building, equipment and grounds. The Engineering and Maintenance department also includes duties and responsibilities such as property operations, planned preventive maintenance, and fire and life safety.
Student Name Divanshu Student Id Number G1995602X Title of Report Room Devsion and Accommodation Operation Intake/ Class DIHM/19 Lecturer'S Name Date Submited