GRETSA UNIVERSITY - THIKA

UNIVERSITY EXAMINATIONS
SEPTEMBER- DECEMBER 2022 SEMESTER

DIPLOMA IN INFORMATION TECHNOLOGY

COURSE CODE: DISD 051
COURSE TITLE: DECISION SUPPORT SYSTEM

TIME: 3 HOURS

INSTRUCTIONS TO CANDIDATES

1. SECTION A IS COMPULSORY.
2. SECTION B: ANSWER ANY OTHER THREE QUESTIONS.
3. DO NOT WRITE ANYTHING ON THIS QUESTION PAPER AS IT WILL BE AN
EXAM IRREGULARITY.
4. ALL ROUGH WORK SHOULD BE AT THE BACK OF YOUR ANSWER BOOKLET
AND CROSSED OUT.

CAUTION: All exam rooms are under CCTV surveillance during the examination period.
QUESTION ONE (40 MARKS)
1. Types of Decision Support Systems [3marks]
2. Key uses of decision support system [3marks]
3. State Decision support system characteristics  [4marks]
4. What is an intelligent agent?  [2marks]

5. define the Turing Test?  [2marks]

6. Define the term algorithm.  [2marks]
7. An expert system is a computer system that emulates the decision-making ability
over human expert [6marks]
8. What problems or difficulties do you anticipate with the implementation and use of
this type of decision support solution in Kenya? [3 marks]
9. Describe how expert systems perform inference [3 marks]
10. A DSS is typically built to support the solution of a certain problem or to evaluate
an opportunity. Describe 3 key characteristics and capabilities of DSS [6 marks]
11. List four developments that have contributed to facilitating growth of decision
support and analytics in businesses today. [6 marks]

. SECTION B: ANSWER ANY THREE QUESTIONS

QUESTION T WO [20marks]

.
1. How do GDSS differ from a normal DSS List any 5 characteristics of group
decision support system? [8 marks]
2. Should other soft drink vendors create this type of decision support
capability? Is it
viable in Africa and in particular Kenya? Why or why not? [12 marks]
QUESTION THREE [20marks]

1. Name and give a brief description of each of the components of a DSS

application . [10marks]
2. What is a wireless network? How does it facilitate computerized decision
support? for Hokuriku Coca-Cola Bottling Company (HCCBC) [10 marks]

QUESTION FOUR [20MARKS]

1. Describe major components expert system are [10 marks]
2. (a) Construct the E-R diagram to represent a super market with the
following entities:
i) customer
ii) product
iii) bill
iv) stock
v) purchase
QUESTION FIVE [20MARKS]

1. Explain briefly the three levels of architecture of DBMS. [6 marks]

2. Explain the distinction among the terms primary key, candidate key and super key with
example. [14marks]