LISTENING TEST

In the Listening Test, you will be asked to demonstrate how well you understand spoken English.
The entire Listening Test will last approximately 45 minutes. There are four parts, and directions
are given for each part. You must mark your answers on the separate answer sheet. Do not write
your answers in your test book.

PART 1
Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best describes
what you see in the picture. Then find the number of the question on your answer sheet and mark
your answer. The statements will not be printed in your test book and will be spoken only one time.

Sample Answer
Example A B C D

Statement (C), “He is sitting on the chair.” is the best description of the picture, so you should
select answer (C) and mark it on your answer sheet.

2
1.

2.

GO ON TO THE NEXT PAGE

3
 3.

4.

4
5.

6.

GO ON TO THE NEXT PAGE

5
 PART 2
Directions: You will hear a question or statement and three responses spoken in English. They
will not be printed in your test book and will be spoken only one time. Select the best response to
the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

6
 PART 3
Directions: You will hear some conversations between two or more people. You will be asked
to answer three questions about what the speakers say in each conversation. Select the best
response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The
conversations will not be printed in your test book and will be spoken only one time.

32. Where most likely are the speakers? 38. What is the conversation mainly about?

(A) At a fitness center (A) A flight time

(B) At a hospital (B) Missing luggage
(C) In a meeting room (C) A hotel service
(D) In a park (D) Gate changes

33. Why did the woman decide to start jogging? 39. What does the man say he will do tomorrow?

(A) To follow her doctor’s suggestion (A) Lead a tour

(B) To relieve stress (B) Buy some clothes
(C) To take up a hobby (C) Give a presentation
(D) To spend time outdoors (D) Visit another city

34. What does the man offer to get for the woman? 40. What does the woman recommend that the
man do?
(A) An exercise routine
(B) A guest pass (A) Check into a hotel
(C) A piece of sportswear (B) Return at a later time
(D) A class schedule (C) Book a plane ticket
(D) Read about a company policy

35. What are the speakers mainly discussing?

41. Where most likely does the woman work?
(A) A stereo
(B) A kitchen appliance (A) At a post office
(C) A vehicle (B) At a restaurant
(D) A musical instrument (C) At a print shop
(D) At a hotel

36. What does the woman explain about the item?

42. What has changed about an event?
(A) It has minor defects.
(B) It is brand new. (A) Its ceremony order
(C) It is unavailable now. (B) Its venue
(D) It has missing parts. (C) The room type
(D) The catering menu

37. What does the woman offer to do?

43. What does the woman ask the man to do?
(A) Lower a price
(B) Provide a delivery (A) Update his order online
(C) Perform some repairs (B) Use lighter ink
(D) Test the item (C) Book another room
(D) Submit a credit card payment

GO ON TO THE NEXT PAGE

7
44. How did the woman find out about the lecture? 50. Where does the woman most likely work?

(A) By getting an e-mail (A) At a radio station

(B) By receiving an invitation (B) At a theater
(C) By reading a newspaper (C) At a medical clinic
(D) By seeing a poster (D) At a warehouse

45. What does one of the men offer to do? 51. What does the man request?

(A) Give the speakers a ride (A) A refund

(B) Go early to save seats (B) A seating change
(C) Check for tickets online (C) An online receipt
(D) Make a general announcement (D) A voucher

46. Why does the woman say, “But it’s in the city 52. What does the man agree to do?
center”?
(A) Reserve more seats
(A) She is worried about the long drive. (B) Visit at a different time
(B) She thinks parking will be limited. (C) See a specialist
(C) She doesn’t know the neighborhood well. (D) Pay extra money
(D) She believes the location is convenient.

53. What has the woman been asked to do?

47. What is the purpose of the man’s visit?
(A) Print some brochures
(A) To deliver a package (B) Make repairs to a printer
(B) To open a bank account (C) Set up a coffee maker
(C) To interview for a job (D) Sort brochures into piles
(D) To repair an entrance door

54. What does the man mean when he says,

48. What is the man asked to do? “You’re not alone”?

(A) Take a photograph (A) He submitted his design ideas.

(B) Complete a form (B) He has hired the woman an assistant.
(C) Make an appointment (C) He offers to help the woman.
(D) Bring a pen (D) He agrees with the woman’s opinion.

49. What department is the woman going to call? 55. What does the man suggest doing?

(A) Marketing (A) Attending a meeting

(B) Security (B) Calling Ms. Reeves
(C) Sales (C) Proofreading a document
(D) Personnel (D) Preparing some images

8
56. What is the woman trying to do? 62. Who most likely is the woman?

(A) Purchase some travel tickets (A) A job applicant

(B) Arrange a work schedule (B) An artist
(C) Get someone to cover her shift (C) A photographer
(D) Select a vacation destination (D) An art donor

57. Why does the man say, “I’m meeting a new 63. What does the woman decide to do while
client”? waiting?

(A) He thinks a team can meet a goal. (A) Leave some items with the man
(B) He wants to get advice from the woman. (B) Take a tour of the building
(C) He cannot complete a task today. (C) Purchase an art piece
(D) He asks to change a meeting time. (D) Wait in the cafeteria

58. When will the woman email the man? 64. What does the man give the woman?

(A) Next Monday (A) An entry pass

(B) Next Tuesday (B) A gallery map
(C) Next Wednesday (C) An employee name
(D) Next Friday (D) A telephone number

59. Where are the speakers?

(A) At a conference
(B) At an airport
(C) At an office
(D) At a computer lab

60. Why did the man decide not to attend the final
presentation?

(A) He wanted to avoid rush hour traffic.

(B) He had another appointment.
(C) He wanted to contact a computer technician.
(D) He had heard it before.

61. What does the man suggest the woman do?

(A) Check a calendar

(B) Be a panel member
(C) Apply for a new job
(D) Book a flight

GO ON TO THE NEXT PAGE

9
 Weekly Schedule: Jan. 6–12 Two-Wheel Supplies
Cannon Hall January 7 Order #5960
Munson Center January 9 Item Quantity
Turley Theater January 9 Small Helmet 15
Acosta Hotel January 11 Steel U-Lock 25
Safety Light Set 30
65. Who most likely is the man? Medium Helmet 40

(A) A caterer
(B) A photographer 68. What is the purpose of the call?
(C) A public speaker (A) To explain an issue
(D) A musician (B) To place an order
(C) To confirm an address
66. Look at the graphic. Which site will most likely (D) To introduce a service
have its appointment changed?

(A) Cannon Hall 69. Look at the graphic. Which quantity on the
(B) Munson Center form will be changed?
(C) Turley Theater (A) 15
(D) Acosta Hotel (B) 25
(C) 30
67. What does the woman offer to do? (D) 40

(A) Provide some equipment

(B) Contact some clients 70. What will the man send the woman
(C) Find the man an assistant information about?
(D) Prepare a contract (A) A delivery time
(B) A total price
(C) A delivery fee
(D) A return policy

10
 PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question
and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your
test book and will be spoken only one time.

71. Who is the speaker? 77. What is the speaker in charge of doing?

(A) A security guard (A) Setting up a display

(B) A museum director (B) Leading a discussion
(C) A factory worker (C) Advertising a sale
(D) A guide (D) Greeting customers

72. According to the speaker, what will the listeners 78. Why does the speaker say, “everyone knows
do first? that brand”?

(A) Hike a mountain (A) He has an idea for increasing profits.

(B) Study a map (B) He is rejecting a suggestion.
(C) View a film (C) He wants to order more items.
(D) Attend a lecture (D) He thinks the ad was successful.

73. What does the speaker suggest? 79. What will the speaker most likely do next?

(A) Writing down some notes (A) Answer the listeners’ questions
(B) Bringing warm clothes (B) Pass out product samples
(C) Staying together as a group (C) Distribute some documents
(D) Taking many photographs (D) Introduce an employee from Larosa Inc.

74. Where is the announcement being made? 80. Who is the message intended for?

(A) At an outdoor concert (A) A mortgage lender

(B) At a convenience store (B) A tenant
(C) At a sporting event (C) A plumber
(D) At a recycling center (D) A real estate agent

75. What are listeners asked to do? 81. What does the speaker say about the
bathroom?
(A) Find their seats
(B) Applaud a band (A) It has a jacuzzi.
(C) Send postcards (B) It should be repaired.
(D) Collect recyclable items (C) It is newly installed.
(D) It is too small.

76. What can listeners buy at the booth?

82. What does the speaker want to discuss?
(A) Tickets
(B) Souvenir brochures (A) A repair estimate
(C) Clothes (B) A method of promotion
(D) Music CDs (C) A selling price
(D) A construction plan

GO ON TO THE NEXT PAGE

11
83. What is the purpose of the call? 89. What is the main topic of the talk?

(A) To purchase an item (A) Staff changes

(B) To give an update (B) Computer errors
(C) To request an address (C) Survey results
(D) To report an error (D) Book prices

84. Why does the speaker say, “We’re out of
luck”?
(A) An item has been discontinued.
(B) A price has gone up.
(C) Some merchandise was damaged.
(D) A product is out of stock.
90. What did the library add last month?
(A) A book search system
(B) A weekly workshop series
(C) A new bookshelf
(D) A simplified online catalog

91. What does the speaker ask the employees

85. What does the speaker say she will do? about?

(A) Call back later (A) Where to install a coffee booth

(B) Order a different item (B) Whom to invite for a guest lecture
(C) Email a Web site link (C) Which new books to order
(D) Send a catalog (D) How many bookshelves to remove

86. What business is the speaker advertising?

Topic Presenter
(A) A tailor shop
Dress Code Cynthia Heasley
(B) A daycare center
(C) A beauty shop Online Activities Dalila Esposito
(D) A fitness center Attendance Shen Tsao
Phone Usage Lloyd Frost
87. According to the speaker, what do the
customers like about the business? 92. Why did the speaker arrange the meeting?

(A) Its state-of-the-art facilities (A) To promote a corporation

(B) Its casual atmosphere (B) To train new employees
(C) Its customized service (C) To introduce a colleague
(D) Its working hours (D) To discuss policy changes

88. What will happen next week? 93. Look at the graphic. Which speaker will
probably have the longest presentation?
(A) Local celebrities will visit the store.
(B) Operating hours will be extended. (A) Ms. Heasley
(C) All staff members will go on a vacation. (B) Ms. Esposito
(D) Free shirts will be given. (C) Mr. Tsao
(D) Mr. Frost

94. What will the listeners most likely do next?

(A) See the first presenter

(B) Ask the speaker questions
(C) Take a vote
(D) Review a handout

12
Proposed Project Estimated Cost
Baseball Fields $80,000
Swimming Pool Upgrade $100,000
City Hall Renovation $250,000
Community Garden $350,000

95. What has the organization done recently?

(A) Won a festival contest

(B) Changed its leadership
(C) Recruited more members
(D) Held a fundraiser
98. What most likely is Ms. Schneider’s
business?
96. Look at the graphic. How much will the
organization pay for a project? (A) A restaurant
(B) An appliance store
(A) $80,000 (C) A real estate agency
(B) $100,000 (D) A furniture store
(C) $250,000
(D) $350,000
99. What is mentioned about the building?

97. According to the speaker, when will the project (A) It has large rooms.
begin? (B) Its selling price is low.
(C) It was built recently.
(A) In January (D) Its location is popular.
(B) In February
(C) In May
(D) In June 100. Look at the graphic. Where does the speaker
want to meet Ms. Schneider?

(A) At 1795 Thomas Road

(B) At 1798 Thomas Road
(C) At 1801 Thomas Road
(D) At 1804 Thomas Road

This is the end of the Listening test. Turn to Part 5 in your test book.

GO ON TO THE NEXT PAGE

13
 READING TEST
In the Reading Test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading Test will last 75 minutes. There are three parts,
and directions are given for each part. You are encouraged to answer as many questions as
possible within the time allowed.

You must mark your answers on the separated answer sheet. Do not write your answers in the
test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the
letter (A), (B), (C) or (D) on your answer sheet.

101. Managers should motivate the staff members 105. Because of opening new branches, Kendal Inc.
of ------- teams to meet higher performance expects to employ ------- sales representatives
goals. this year.

(A) theirs (A) additions

(B) their (B) additional
(C) themselves (C) addition
(D) they (D) additionally

102. Tourists can find some inexpensive hotels 106. Todez Fashion Group’s stocks have almost
------- to Allah Valley Airport. ------- in price over the past 6 months.

(A) quick (A) exceeded

(B) short (B) duplicated
(C) brief (C) doubled
(D) close (D) seconded

103. The board will review Huilang’s ------- for 107. The new hybrid truck from JQ Motors runs
the position of quality control director at the much more ------- than a standard package
monthly meeting. delivery truck.

(A) qualified (A) quieter

(B) qualifications (B) quietly
(C) qualifier (C) quietness
(D) qualifies (D) quietest

104. An experienced consultant, Ms. Hernandez 108. Parcels which arrive after business hours
has worked ------- international customers should be ------- to 26 Saint Avenue.
across Europe.
(A) delivering
(A) with (B) deliver
(B) about (C) delivered
(C) from (D) delivers
(D) onto

14
109. Yolo Apparel doesn’t have plans for openings 115. Harrison Duncan has ------- finished
for now, ------- the corporation expects to be completing the proposal for the company
recruiting at the end of the month. Web site renovation.

(A) but (A) soon

(B) once (B) ever
(C) or (C) near
(D) that (D) almost

110. To process your claim quickly, please include 116. Sydney-based Roland Farms, a health care
your customer identification number on all product manufacturer, has increased its
-------. market share ------- the Asian-Pacific region.

(A) correspond (A) next

(B) are corresponding (B) between
(C) correspondence (C) except
(D) correspondent (D) across

111. Orchards in Beringen Town have been 117. It is important to show respect for your
growing more grapes for the past two years, business counterparts at a meeting by -------
------- peaches are more common in the formally.
region.
(A) dressing
(A) whether (B) dress
(B) both (C) have dressed
(C) although (D) dressed
(D) either

118. Motorcycles produced by ESM Automotive

112. Sales associates have to log in with an ID are more affordable and use ------- fuel than
and a 5-digit pin ------- the customer data. any previous models.

(A) are accessing (A) limited

(B) accessible (B) less
(C) have access (C) lower
(D) to access (D) little

113. Presenters are required to speak ------- so 119. The KR Publishing’s new magazine will
that every participant in the seminar can target all junior golfers aged 8 to 18 years
hear them. -------.

(A) instantly (A) exclude

(B) increasingly (B) exclusion
(C) loudly (C) exclusively
(D) actually (D) exclusive

114. Nearly 2,700 residents of Gassville took 120. ------- parades scheduled on the weekend,
part in the opening ceremony for the new most of the residents will experience traffic
stadium honoring ------- James Watson. congestion in the area.

(A) founds (A) Even though

(B) found (B) Otherwise
(C) founder (C) Whereas
(D) founded (D) Due to

GO ON TO THE NEXT PAGE

15
121. Because of inclement weather, Friday’s 126. When ------- stains from delicate fabrics, take
outdoor movie screenings have been ------- extra care because rubbing threads often
and rescheduled for next Friday. weakens them.

(A) eliminated (A) removes

(B) implemented (B) remove
(C) postponed (C) removing
(D) prolonged (D) removed

122. Some major renovations, including additions 127. Participants in the World Forum will discuss
to ------- structures, require approval from the the ------- of reduced oil prices that could
local government. affect both the energy industry and the
economy.
(A) existence
(B) exist (A) solutions
(C) existed (B) consequences
(D) existing (C) reactions
(D) appearances

123. Although admission to the Madison Art

Museum is free of charge, visitors are 128. The products you ordered can be shipped as
recommended to ------- money to the a package or -------.
museum.
(A) separation
(A) donate (B) separating
(B) support (C) to separate
(C) apply (D) separately
(D) commit

129. With the prepaid plans with unlimited data

124. ------- the number of application forms from ESA Wireless, customers don’t have to
received every year, it takes quite a long ------- about being surprised by costly data
time to review them. charges.

(A) Other than (A) suggest

(B) Given (B) distract
(C) Even if (C) dislike
(D) Unless (D) worry

125. In order to avoid a cancellation fee, a 130. According to the recent statistics, the youth
reservation must be cancelled at least 48 unemployment rate in Japan is the ------- on
hours ------- the arrival day. record.

(A) in advance of (A) widest

(B) regardless of (B) farthest
(C) subsequent to (C) fastest
(D) in accordance with (D) highest

16
 PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each
text. Four answer choices for each question are given below the text. Select the best answer to
complete the text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 131-134 refer to the following memo.

Date: April 12
From: Frank Martin, Office Manager
To: All Staff
Subject: Building improvements

A work crew has been hired to install new flooring throughout the building this weekend, April 15 and

16. The workers ------ the worn tile flooring that has been giving our office an outdated appearance.
131.
This is something that has been needed for a long time.

The ------ is expected to take two full days, so we ask that you refrain from coming to the office that
132.
weekend. It will be much easier for the crew to work without interruptions. ------ Therefore, please
133.
remove everything except computer equipment from your desk and place it in a box before you leave

work on Friday. Our security team will be on-site ------ the weekend, so your personal belongings will
134.
be secure.

Thank you for your cooperation.

131. (A) are being replaced 133. (A) E

 mployees’ desks will be moved to
(B) have replaced accommodate the work.
(C) will replace (B) You are free to take work files home with
(D) were replacing you if needed.
(C) The renovation has been funded by our
quarterly profits.
132. (A) charge (D) Please feel free to direct questions or
(B) process concerns to me.
(C) permit
(D) situation
134. (A) regarding
(B) with
(C) around
(D) throughout

GO ON TO THE NEXT PAGE

17
Questions 135-138 refer to the following e-mail.

To: Heather Carpenter <h.carpenter@edwinexpress.com>

From: Jacqueline Simard <simard_j@smallbe.org>
Date: July 6
Subject: Small Business Entrepreneurs

Dear Ms. Carpenter,

It was an honor having you as ------ of the guest speakers at the Conference for Small Business
135.
Entrepreneurs last year. I have received many positive comments about your talk from those in

attendance. Your insights into expanding the customer base were extremely helpful. ------
136.

This fall, we will begin recording a video series for our Web site. I’m contacting ------ speakers to see
137.
if they’re interested in participating in this project. You would receive compensation for your time as

well as exposure to thousands of small business owners. The filming will take place from September

4 to October 20. If you are interested, please let me know which ------ would be best for the film crew
138.
to visit you.

Sincerely,

Jacqueline Simard
President, Small Business Entrepreneurs

135. (A) other 137. (A) actual

(B) some (B) previous
(C) one (C) encouraged
(D) anybody (D) routine

136. (A) Therefore, we expect high attendance at 138. (A) strategies

the conference. (B) settings
(B) Please send me the notes about this (C) clips
topic in advance. (D) dates
(C) In fact, I’ve applied those principles to
increasing our membership.
(D) It is important for customers to share
their ideas.

18
Questions 139-142 refer to the following letter.

Marlene Mills
339 Wyatt Street
West Palm Beach, FL 33411

Dear Ms. Mills,

At Label Publications, we strive to keep you informed of new magazines that may be of interest to

you. Since you are a subscriber to Home Decorating Magazine, we believe you may also like DIY

Days. We have created this magazine in response to the ------- interest in Do-It-Yourself projects for
139.
the home and garden. Every ------ is packed with step-by-step instructions for projects using a variety
140.
of skill levels. From furniture makeovers to unique storage solutions, you’re sure to find something

you love. Most of the projects require no special tools. ------ And with our special offer, there’s no
141.
better time to give it a try! ------ you will find a voucher for 25% off a one-year subscription to DIY
142.
Days.

Sincerely,

The Label Publications Staff

139. (A) renewed 141. (A) That means it’s easy to get started on
(B) renewable improving your living space.
(C) renewing (B) For your safety, be sure to use them
(D) renewal cautiously at all times.
(C) They are available with your original
subscription to the magazine.
140. (A) site (D) The articles are targeted toward people
(B) issue with decorating skills.
(C) task
(D) program
142. (A) Maintained
(B) Enclosed
(C) Assigned
(D) Guaranteed

GO ON TO THE NEXT PAGE

19
Questions 143-146 refer to the following e-mail.

To: Anthony Brown <a_brown@egconsulting.com>

From: Jennifer Clary <j_clary@egconsulting.com>
Date: November 13
Subject: Leadership Workshop

Dear Mr. Brown,

Thank you for sending feedback about the leadership workshop held last week. I appreciate the

suggestions you made about how we could improve this training. The sales manager and I ------ them
143.
yesterday in preparation for next month’s training session. As you advised, the role-play activities

have been extended. We think this change ------ more opportunities for practicing the skills. You
144.
also recommended implementing more technology in the workshop. ------ We lack the necessary
145.
equipment and would need to get approval for a large-scale purchase. Please rest assured that we

will revisit this issue ------ the next quarter, when the budget resets.
146.

Keep up the good work!

Jennifer Clary

143. (A) offered 145. (A) Likewise, the trainers should have more
(B) dismissed experience.
(C) confirmed (B) Many employees believe this is the case.
(D) discussed (C) However, that is difficult to change right
away.
(D) This is a key factor in the success of the
144. (A) will provide company.
(B) provided
(C) is providing
(D) has provided 146. (A) about
(B) beside
(C) onto
(D) during

20
 PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper
articles, e-mails, and instant messages. Each text or set of texts is followed by several questions.
Select the best answer for each question and mark the letter (A), (B), (C) or (D) on your answer
sheet.

Questions 147-148 refer to the following notice.

Employees Must Wash Their Hands

Please wash your hands before you prepare food or as often as needed.

Wash after you:

* use the toilet
* touch uncooked meat, poultry, fish, eggs or other raw ingredients
* interrupt working with food (such as answering the phone, opening a door
or drawer)
* eat anything
* touch soiled plates, utensils, or equipment
* take out trash
* touch your nose, mouth, or any part of your body

Do not touch ready-to-eat foods with your bare hands.

* Use gloves, tongs, deli tissue or other serving utensils.
* Remove all jewelry, nail polish or false nails unless you wear gloves.

147. For whom is this notice probably intended? 148. What are the employees asked to do?

(A) Food workers (A) Eat snacks whenever possible

(B) Warehouse employees (B) Wear gloves
(C) Medical professionals (C) Answer the phone quickly
(D) Children’s day-care workers (D) Take out the trash regularly

GO ON TO THE NEXT PAGE

21
Questions 149-150 refer to the following memo.

FAX TRANSMISSION

RECEIPIENT NUMBER: 8679-369-2424

DATE: April 2
TO: John Carter, Architect, Happyland and Associates
FROM: Mark Green, Manager, BES Construction
NUMBER: fax: 062-457-8598, phone: 062-457-8597, extension: 96
PAGES: 15 (Including cover sheet)

Dear Mr. Carter,

I hope all is well with you.

I have enclosed the blueprints for the addition to the Goryeo Hotel, as you have
asked. This latest draft shows the minor modification to the placements of lights,
which I have highlighted in blue. Please review these adjustments and give me
your feedback. You can reach me using the phone number listed above.

Thank you.

Mark Green

149. What is the purpose of the memo?
(A) To apply for a new job
(B) To ask for reviewing renovation
schedules
(C) To submit a marketing proposal
(D) To discuss changes in a construction job
150. What does Mr. Green request that Mr. Carter
do?
(A) Telephone a repairman
(B) Reply to him with opinions
(C) Tour the Goryeo Hotel
(D) Confirm receipt of 15 pages

22
Questions 151-152 refer to the following notice.

Town Meeting of the Atherton

Residents Association.
Where: Atherton Town Hall
When: Friday, April 30, 6 P.M.

The Town Hall Meeting will provide new rules pertaining

Atherton’s Energy Independence Program for property
owners to improve electricity and water efficiency, as well
as updates on local projects and planning issues.

In addition, we will discuss our current construction

company building the town bridge. Some people have
expressed their concerns, so we will discuss it and we
might have to vote on whether to look for another company
to build the bridge.

If there are other issues that need to be addressed at the

meeting, please contact Susan Lewis by 6 P.M. on Friday,
April 23. She can be reached at 365-5224 or e-mail,
slewis @townofatherton.org

Town Meeting is open to all residents of Atherton.

Refreshments will be served.

151. What is the purpose of the notice? 152. Who most likely will call Ms. Lewis?

(A) To confirm community room reservations
(B) To announce an upcoming meeting
(C) To explain a new rule
(D) To note a change to an agenda
(A) Those who need a complete meeting
agenda
(B) Those who received wrong water bills
(C) Those who recently moved in Atherton
Town
(D) Those who submit an issue to the
meeting

GO ON TO THE NEXT PAGE

23
Questions 153-155 refer to the following letter.

The Novel Advertising Company

Japan

Dear Mr. Yamamoto,

I am very pleased to announce that our department is offering you a two-year international assignment
in Paris, France. While you are in Paris, you will work in the international marketing section, developing
strategies to introduce and market Asian products in Europe. You will report to Ms. Carol Hathaway.

As this is an international assignment, you will be entitled to many benefits from Novel Advertising
Company. You will continue to hold your position as senior marketing analyst, but you will also receive
an additional monthly allowance of 7,000 Euros.

Further, you may apply to reside in short-term corporate housing provided by the Paris branch of Novel
Advertising Company. The corporate apartments will comfortably house a family of four and are located
within walking distance of the downtown office building. Lastly, you can request complimentary airline
tickets to any European destination up to five times during your 24 months abroad. Full details regarding
these and other benefits will be presented to you upon your December 3 arrival at the Paris office. Your
contact with human resources in France will be Ms. Margulies.

Contact me as soon as possible if you have any questions regarding your international assignment. I wish
you the best of luck in this opportunity.

Sincerely,

Sasaki
Sales and Marketing
The Novel Advertising Company

153. What is the main purpose of this letter?
(A) To discuss a salary increase
(B) To plan a European business tour
(C) To announce a new assignment
(D) To open a new branch in Paris
155. Which benefit will Mr. Yamamoto receive
during his assignment?
(A) Airfare for the round trip to Japan
(B) A permanent pay increase
(C) Use of a company vehicle
(D) Corporate housing

154. Which department is offering Mr. Yamamoto

this assignment?

(A) Human resources

(B) Sales and marketing
(C) International affairs
(D) Product research and development

24
Questions 156-157 refer to the following text message chain.

WALTER GAINES

My train from Oakdale has been delayed. We can’t

even board yet.
7:42 P.M.
PHILIP VAUGHN

Oh, okay. So what time are you getting in?

7:45 P.M.
WALTER GAINES

Supposedly at 10:15. But they’ve already changed the

arrival time twice.
7:48 P.M.

WALTER GAINES

It’s not worth waiting around for me, so you don’t have
to pick me up.
7:49 P.M.

PHILIP VAUGHN

It’s no problem to pick you up as planned. I’ll just

come to the station at 10:15. I don’t mind waiting.
7:49 P.M.

WALTER GAINES

Thanks, but there is nowhere to park near the station.

I’ll just a take a taxi instead. 7:50 P.M.

PHILIP VAUGHN

As long as you’re sure.

7:51 P.M.

WALTER GAINES

I am. I’ll call you tomorrow. Maybe we can have lunch

or something.
7:53 P.M.

156. What can be inferred about Mr. Gaines?
(A) He traveled to Oakdale on business.
(B) He plans to rent a car at the station.
(C) He thinks a train might be delayed
further.
(D) He upgraded his return train ticket.
157. At 7:51 P.M., what does Mr. Vaughn mean
when he writes, “As long as you’re sure”?
(A) He believes the station will close at
10:15.
(B) He reluctantly agrees not to pick up
Mr. Gaines.
(C) He thinks there won’t be any taxis at the
station.
(D) He doubts that Mr. Gaines knows the
best place to park.

GO ON TO THE NEXT PAGE

25
Questions 158–160 refer to the following e-mail.

To: David Johnson <djohnson@onetech.com>

From: Irina Shayk <ishayk@onetech.com>
Subject: Singapore IT Fair
Date: May 10
Attachment: travel approval doc.

Dear Mr. Johnson,

Your division manager Becky Taylor has approved your request to attend the Singapore
Information Technology Fair in June.

Please find the copy of the travel approval document attached. I strongly recommend that you
review the Onetech business travel policy. The following three points are very important. So let
me remind you again.

• I’m sure Ms. Taylor told you this already. You must be ready to present conference
highlights, and answer questions people might have at the next division meeting.

• A certificate of attendance must be submitted to the Human Resources Department, so we

can update your professional development activities.

• Keep all your receipts during your travel (including meals, cabs, etc.) and attach them to a
copy of travel approval document, and submit it to the payroll department as soon as you
come back to the office. Then, the reimbursement can be made in June’s payroll, so you
don’t have to wait another month.

Have a great trip to Singapore!

Irina Shayk, Assistant Coordinator

Human Resources Department

158. What is the purpose of the e-mail? 160. What is mentioned about Onetech?

(A) To convey permission to attend an event
(B) To describe the highlights of a conference
program
(C) To praise an employees’ speech at a
conference
(D) To confirm note and flight reservations
159. What is indicated about Becky Taylor?
(A) It will put new business travel policies
into effect in June.
(B) Its employees must send reimbursement
requests to their division manager.
(C) It is sending many of its employees to a
technology conference.
(D) It keeps records of employees’
professional development activities.

(A) She will be traveling to Singapore.

(B) She is a coordinator in the human
resources department.
(C) She is promoting Mr. Johnson to a new
position.
(D) She has asked Mr. Johnson to answer
questions at a meeting.

26
Questions 161-164 refer to the following information.

_ x
http://www.identifly.com/general

Get the best last-minute deals with Identi-Fly!

Identi-Fly uses its unique software to search thousands of flights simultaneously and
find you the best deal. Through our system, you can find tickets that are up to 40%
cheaper than those purchased directly from the airline. — [1] —. Not only do we search
your desired dates with several airlines, but we also make recommendations for other
dates that will save you even more money.

We’re pleased to launch our new Globetrotter service, which sends text updates on the
day of your departure to let you know how long the lines are at your airline’s check-in
desk and at the airport’s security area. — [2] —. This will help you know how soon to
get to the airport.

— [3] —. Our call center can be reached at 1-800-555-9384 and is open 24 hours
a day, 7 days a week. Our agents handle seat upgrades, ticket changes, and ticket
cancellations. You can also purchase travel insurance through Identi-Fly anytime up to
24 hours before your flight. — [4] —. Please note that inquiries regarding frequent flyer
programs or lost baggage should be directed to the airline itself.

161. What is indicated about Identi-Fly?
(A) It always gives 40% off of last-minute
flights.
(B) It honors coupons from its competitors.
(C) It operates its own low-priced flights.
(D) It suggests alternative travel days.
163. According to the information, what is a
reason to contact the Identi-Fly call center?
(A) To claim frequent flyer miles
(B) To change to a better seat
(C) To get hotel information
(D) To track a lost piece of luggage

162. What information is provided by the
Globetrotter service?
(A) Estimated wait times
(B) Changes in departure gates
(C) Flight cancellations
(D) Security regulations
164. In which of the positions marked [1], [2], [3]
and [4] does the following sentence best
belong?
“That’s because airlines only make these
discounts available through our exclusive
partnership agreement.”

(A) [1]
(B) [2]
(C) [3]
(D) [4]

GO ON TO THE NEXT PAGE

27
Questions 165-167 refer to the following article.

November 7 — The Kansas City Transit Authority (KCTA) announced at 3:00 p.m. that Yellow
Line’s newest station, the Cambridge Street Station, is scheduled to be operational starting
December 20. This date is three weeks earlier than its originally announced date. The Cambridge
Street Station is the third of three new stations to be added along the Yellow Line in the past 10
months. The Cambridge Street Station is the last station at the eastern end of the newly extended
line. The length of this new addition of the track is 5 kilometers, and it connects the Fisher Street
Station located in downtown Linwoodtown with the Cambridge Street Station. This station is at the
intersection of Solar and Lunar Streets, next to the Prestige Five Building.

Last week, the track extension reaching the Cambridge Street Station was completed and the
station itself is undergoing the last major stage of the construction, the street-level entrance to
the underground station. Once all construction is finished, works done by regional artists will
put up along the long and wide passageways. Daniel Wellington is confident about how these
artworks and other features will please the users. “As opposed to other KCTA’s current stations,
the Cambridge Street Station has been built with climate control system, and its ticketing service
will be entirely automated.”

In addition, this track extension is expected to lessen transportation problems in the Kansas City
area. KCTA spokesperson Sally Ride stated, “The addition of the Cambridge Street Station on
our Yellow Line will allow people to travel easier and quicker in Kansas City and we assume that
Yellow Line will be capable of transporting more than 3,000 people hourly during rush hours.” A
recently study conducted by the KCTA showed that as the ridership on Yellow Line increases, the
traffic congestion on the T20 Highway will be noticeably reduced.

28
165. Where is the newest station on the Yellow
Line located?
(A) At the eastern end of a new section of
track
(B) On the underground level of Prestige
Five Building
(C) In Linwoodtown city center
(D) On a street that intersects the T20
Highway
167. What is NOT true about the newest station?
(A) It will be finished ahead of schedule.
(B) It is larger than the older stations on Yellow
Line.
(C) It will include displays of work by local
artists.
(D) It has been designed to offer self-service
ticketing.

166. The word “stage” in paragraph 2, line 2, is

closest meaning to

(A) foundation
(B) date
(C) phase
(D) distance

GO ON TO THE NEXT PAGE

29
Questions 168-171 refer to the following online chat discussion.
Kristin Ford [2:32 P.M.]
Ann Barkley [2:34 P.M.]
Kristin Ford [2:35 P.M.]
Larry Davis [2:36 P.M.]
Kristin Ford [2:37 P.M.]
Larry Davis [2:38 P.M.]
Kristin Ford [2:38 P.M.]
Ann Barkley [2:39 P.M.]
Larry Davis [2:41 P.M.]
Kristin Ford [2:42 P.M.]
30
I just got off the phone with Gail Ellison, the event
planner at Biloxi Electronics. She wants to hire us to
make the food for their annual technology awards
banquet.
That’s great news! Handling big events like this will
really help the company build its reputation. When is
the event?
It’s on Friday, April 22, at the Gateway Convention
Center. Refreshments and drinks will be served from
6:30, then dinner is at 7:00. After dinner, there will be
a demonstration of the new KS17 laptop by Kelley
Communications before presenting the awards.
Really? I’d love watch the demonstration. All the
critics are raving about that device.
Well, we’ll be clearing plates at that time, so you
might get to see part of it. Anyway, I’ll meet with Ms.
Ellison next week to set the menu. There will be
about four hundred people at the event.
Then we must be holding it in the Sapphire Room.
Yeah, it’s the only one that can accommodate a group
that large. We’ll need to find a few extra servers. Do
you have friends or family members who might be
available?
Sorry. I can’t help you there.
I might know a few people. Let me check around and
I’ll get back to you.
Thanks, Larry. Just let me know.
168. Where do the speakers most likely work?
(A) At an advertising agency
(B) At a catering company
(C) At an electronics company
(D) At a consulting firm
169. What is mentioned about the KS17?
(A) It has received excellent reviews.
(B) It is the first device of its kind.
(C) It will be given to the attendees.
(D) It has been used by Mr. Davis.
170. What can be inferred about the Sapphire
Room?
(A) It is the largest meeting room at the
Gateway Convention Center.
(B) It is able to hold a maximum of four
hundred people.
(C) It is the site of Ms. Ellison’s awards
banquet every year.
(D) It will start allowing guests in at 7:00 P.M.
on April 22.
171. At 2:39 P.M., what does Ms. Barkley mean
when she writes, “I can’t help you there”?
(A) She doesn’t know how to get to the
convention center.
(B) She doesn’t have time to help with the
event.
(C) She doesn’t know where to buy some
supplies.
(D) She doesn’t know anyone who can work
as a server.
GO ON TO THE NEXT PAGE
31
Questions 172-175 refer to the following letter.

Chad Vincent
305 Buena Vista Avenue
Springfield, OR 97477

September 5

Dear Mr. Vincent,

Thank you for being a Liberty Insurance customer. You can rest assured that our car insurance
premiums are competitively priced and that we’re here for you in case of an accident. We want to
make sure you get all the benefits of purchasing Liberty Insurance. — [1] —.

We’ve noticed that you have not yet signed up for our Liberty-In-Motion system, so we’re
encouraging you to try it out. The responses from our survey last month indicated that customers
wanted more freedom to check their accounts while on the go, and we listened. We developed
Liberty-In-Motion to reach a new generation of consumers. — [2] —. So, you don’t have to be near
a computer to make monthly payments, check for upcoming due dates, set up a direct debit, or
change your coverage. The system is easy to use, and your account will have the same security
protections as when it is accessed through a PC.

The Liberty-In-Motion smartphone app can be downloaded from our Web site at libertyinsurance.
net. — [3] —. We’ve also enclosed a step-by-step guide for setting up the system, logging in for
the first time, and more. It only takes a few minutes to do, and it will help you to keep an eye on
your account.

We hope you will enjoy using the Liberty-In-Motion service. — [4] —. For inquiries about this
or any other Liberty Insurance service, please call us at 1-800-LIBERTY or e-mail us at info@
libertyinsurance.net.

Sincerely,

The Liberty Insurance Customer Service Team

32
172. What is the purpose of the letter? 174. What has been included with the letter?

(A) To report an account error (A) A set of instructions

(B) To confirm a payment (B) A discount code
(C) To introduce a service (C) A monthly bill
(D) To respond to an inquiry (D) A consent form

173. What did Liberty Insurance do in August? 175. In which of the positions marked [1], [2], [3]
and [4] does the following sentence best
(A) Had the lowest number of accident belong?
claims
(B) Launched a new Web site “Using this free system, you can access your
(C) Raised its monthly premiums account from your smartphone at any time.”
(D) Gathered feedback from customers
(A) [1]
(B) [2]
(C) [3]
(D) [4]

GO ON TO THE NEXT PAGE

33
Questions 176–180 refer to the following article and e-mail.

Tokyo, Japan (May 5) – The Automobile X Prize
(AXP) held its annual awards banquet in Tokyo
at Hotel Kayasi. AXP is a global organization
that comprises of famous car experts and
other talented individuals who are involved
in enhancing automotive technology and
performance. This year, AXP has added three
more awards for best environment-friendly
mechanism (Scarlet Award), best engine
(Everett Award), and best safety features
(Bucky Award).
designers selected five nominees from each of
the three categories, and then the entire AXP
group of 250 members, voted for the winners.
Of the winners of each award, Mr. Drew Roy
won his fourth award given by AXP. This young,
multi-gifted individual who currently resides in
his hometown, Chilton, has shown his incredible
talent in many aspects related to automotive
technology and also showed great results in
other automotive competitions.

Judges composed of engine development

heads, Greenpeace promoters, and car frame

To: Drew Roy <drewroy@yahoo.com>

From: Anthony Edwards <aedwards@foxymotors.com>
Date: May 12
Subject: Consultation

Dear Mr. Roy,

I read in the newspaper that you won the Everett Award and I must say that I was very impressed
to see your display of pure talent.

I represent Foxy Motors, the leading car manufacturer in Europe. Our main headquarters are
located both in Madrid and Berlin. I am writing this letter to show my deep interest in your
talent and wish to meet you in your hometown to discuss hiring you to create a new engine for
our luxury sports sedan, Halfmoon. As you know, Halfmoon is our bestselling car and is widely
considered as the most cost-effective car among its competitors.

With your incredible talent, I believe we can make the Halfmoon be regarded as the best car in
the mid-sized sedan industry. We are more than willing to pay you any amount within our ability,
so this will be a great opportunity for you to further develop your career with one of the best car
manufacturers.

I will be looking forward to meeting you in the near future and hope to see your talents used for
our company.

Sincerely,

Anthony Edwards Foxy Motors

34
176. Which group was NOT involved in choosing
nominees for the automotive competition?
(A) Frame designers
(B) Engine development heads
(C) Greenpeace promoters
(D) Crash test specialists
179. What did Mr. Roy probably win an award for?
(A) Best engines
(B) Best environment-friendly mechanisms
(C) Best safety features
(D) Best car designs

180. Where will Mr. Edwards and Mr. Roy most

177. What is indicated about Drew Roy? likely meet?

(A) He owns offices in several countries. (A) In Tokyo

(B) He has been in business for five years. (B) In Chilton
(C) He has 250 employees working for him. (C) In Madrid
(D) He has participated in other (D) In Berlin
competitions.

178. Why is Mr. Edwards writing to Mr. Roy?

(A) To nominate his company for an award

(B) To thank him for his work on a project
(C) To propose a project for him
(D) To reschedule a meeting with him

GO ON TO THE NEXT PAGE

35
Questions 181-185 refer to the following order confirmation and e-mail.

Spring Flowers
Internet Order Confirmation

Order # : 1990
Name : Amy Allen Phone : 600-582-5560
Address : W
 atson Company, 1698 Emerald Road, Washington, MA 55630
E-mail : amyallen watson.com

Product Code Description Unit Price Quantity Total Amount

1105 Lavender, purple $2.00 20 $40.00
2580 Sunflower, yellow $3.00 15 $45.00
3255 Lily, white $4.50 10 $45.00
6270 Rose, pink $2.75 12 $33.00
7650 Orchid, potted $18.50 2 $37.00

Subtotal : $145.00
Tax : $20.00
Shipping : $35.00
Total : $ 200.00

Shipping : Regular (5-7 days) - Free Shipping

Express Shipping : (3-4 days) - $20.00
Next-day Shipping - $35.00
Special Instructions: Please do not make any color substitutions.
Payment Method : Credit Card XXXX XXXX XXXX 3650
Order Date: February 15

From: Amy Allen <amyallen@watson.com>

To: Spring Flowers <springflowers@springflowers.com>
Subject: Order # 1990
Date: February 18

Spring Flowers,

I’ve recently placed an order (order #1990). Flowers were delivered on time, but there were
some problems. First of all, there was a shortage. As you can see on my order sheet, I’ve ordered
20 lavenders (#1105) but I got only 15. Second, some flowers came in wrong colors. I’ve
ordered white lilies (#3255), but I received red lilies. I’ve ordered pink roses (#6270), but green
roses came. Finally, the buds on the potted item (#7650) had already started to wither. So only
sunflowers came as I ordered.

As you know, this was not first time ordering from you, so I must admit that I am surprised by
the lack of attention to my order. I just can’t believe the fact that I called your store after I placed
the order to stress the importance of the flower colors. I was very pleased with your flower
arrangements for our company’s banquet last year.

36
 To: Spring Flowers <springflowers@springflowers.com>
Subject: Order # 1990
Date: February 18

I trust that you will refund me for the flowers I did not receive. As for those that came in the
wrong colors, let me know what you will do. We have another event coming up on April 24.
I’m not really sure if I want to order from you if this is the kind of service we are going to get.

Unhappy customer
Amy Allen

181. When was Ms. Allen’s order probably 184. What does Ms. Allen want Spring Flowers to
delivered? do?

(A) On February 14 (A) Estimate costs for an upcoming event

(B) On February 15 (B) Provide a partial refund of her payment
(C) On February 16 (C) Send a corrected order
(D) On April 24 (D) Offer her a discount on a future purchase

182. What flowers were delivered without an 185. What is suggested about Ms. Allen?
error?
(A) She has placed an order with Spring
(A) Roses Flowers at least once before.
(B) Lavenders (B) She will soon retire from her position at
(C) Sunflowers Watson.
(D) Lilies (C) She once worked as a floral designer.
(D) She is planning to attend a professional
conference in the summer.
183. In the e-mail, the word “stress” in paragraph
2, line 3, is closest in meaning to

(A) force
(B) emphasize
(C) determine
(D) strain

GO ON TO THE NEXT PAGE

37
Questions 186-190 refer to the following e-mails and advertisement.

To: Jane Heinrich <j.heinrich@arlington.com>, Frank Summit <frank@piersonsales.

com>, William Camacho <camachow@pinemail.com>, Regina Perez <reginaperez@
eed.com>, Tamara Glover <tamarag@staffordco.com>
From: Gerald Landon <landon_g@jacintomfg.com>
Date: April 9
Subject: Volunteer work

Hello Everyone,

We had another great monthly meeting of the Lewisville Gardening Club yesterday. As you are
the ones who signed up to participate in next month’s Earth Embrace volunteer project, I wanted
to send you some follow-up information. Please see the attached advertisement. There is also a
more detailed explanation of the project on the organization’s Web site at www.earthembrace.
org. We need to decide which of the activities we would like to participate in, so please let me
know your preferences.

Have a great day!

Gerald Landon

Get Connected to the Environment with Earth Embrace!

With the generous sponsorship of local eco-friendly businesses, the Lewisville Parks and
Recreation Department presents the Earth Embrace project. Throughout the month of
May, volunteers will carry out cleanup projects in Lewisville’s forests, wetlands, and public
parks. There will be two projects per week for four weeks, each at a different site. No
experience is required, and volunteers of all ages and abilities are welcome.

Every Friday, the volunteers from that week will be entered into a drawing for a prize,
and the winners will be contacted by e-mail in June. Check out the exciting prizes below!

Volunteer Dates Sponsored Prizes

May 2–May 6 Four tickets for Eden Botanical Gardens
May 9–May 13 Two tickets for Gray Peak Rock Climbing Adventure
May 16–May 20 Four tickets for Ashmore Owl Sanctuary
May 23–May 27 Two tickets for Crystal Cave Tour

We hope you will get involved to make a positive change in our community!

38
 To: Regina Perez <reginaperez@eed.com>
From: Earth Embrace <molly@earthembrace.org>
Date: June 2
Subject: You’re a winner!

Dear Ms. Perez,

I’m pleased to inform you that you are one of the winners of the prize drawing for last month’s
Earth Embrace project. You have won two tickets for the Gray Peak Rock Climbing Adventure.
Tours are available on the following days this summer: June 18, July 1, July 12, August 5, and
August 16. Please e-mail me back to let me know which one you would like, and I’ll send the
tickets to the mailing address we have on file. Each tour begins at 9:00 A.M. at the Huntly
National Park Tourist Center. You should get there by 8:30 AM. to check out a harness, helmet,
and other safety equipment. These are provided at no extra cost, but you will need the guides to
help you find the right sizes. Thank you for your participation in our project, and congratulations!

Sincerely,

Molly Ellis
Event Coordinator, Earth Embrace

186. Why were the recipients sent the first e-mail?
(A) They were absent from a club meeting.
(B) They showed interest in a project.
(C) They participated in an event last year.
(D) They signed up for a newsletter.
189. According to the second e-mail, what is
Ms. Perez asked to do?
(A) Volunteer for another event
(B) Describe her experience level
(C) Provide a mailing address
(D) Indicate a preference

187. What is NOT indicated about the Earth

Embrace project?
(A) Its information can be found online.
(B) Eight sites in total will be cleaned up.
(C) It is held in Lewisville every year.
(D) There is no age limit for participants.
190. Why should Ms. Perez arrive early for an
activity?
(A) To get some gear
(B) To pick up some tickets
(C) To fill out some paperwork
(D) To confirm her attendance

188. When did Ms. Perez most likely do some

volunteer work?

(A) May 2–May 6

(B) May 9–May 13
(C) May 16–May 20
(D) May 23–May 27

GO ON TO THE NEXT PAGE

39
Questions 191-195 refer to the following job posting, e-mail, and schedule.

Seaside Resort is looking for friendly and

enthusiastic people to join its team!
Our luxury resort caters mainly to foreign tourists who want to experience the beauty and
tranquility of Pomona Island. To apply for any of the positions below, send a résumé to hr@
seaside-resort.com by April 25. Compensation is not fixed, as it is dependent upon experience.

• Front Desk Receptionist: Book rooms over the phone, perform guest check-in and check-
out, and respond to inquiries.
- Requirement: One year of experience

• Lifeguard: Monitor the beach area for the safety of swimmers and surfers.
- Requirement: State-issued certification

• Events Manager: Assist in the planning of on-site events such as weddings, reunions, and
employee retreats.
-R equirements: Excellent communication skills and two years of experience managing similar
events

• Housekeeper: Ensure the cleanliness of guest rooms.

- Requirement: None

To: Lori Jackson <l.jackson@salemmail.com>

From: Seaside Resort <hr@seaside-resort.com>
Date: April 27
Subject: Employment at Seaside Resort

Dear Ms. Jackson,

Thank you for applying for a position at Seaside Resort. Although you have only one year
of experience, rather than the required two years, we would still like you to come in for an
interview. The hiring committee was impressed that you sent a letter of recommendation from
your previous employer even though it was not requested. This attitude of going the extra mile
is exactly what we’re looking for, so we are willing to make exceptions to the requirement rules.

Your interview is scheduled for May 1 at 10 A.M. in Meeting Room 3, which is on the first
floor. The front desk receptionist will help you find it if you are having difficulty. If you have any
questions in the meantime, please feel free to e-mail me.

Sincerely,

Michael Stone
HR Manager, Seaside Resort

40
 Seaside Resort Interview Schedule for May 1
Room Interviewer
Meeting Room 1 Elisa Flores
Meeting Room 2 Michael Stone
Meeting Room 3 Patrick Shaw
Meeting Room 4 Helen Putnam

Interviews are scheduled every thirty minutes from 9 A.M to noon. A list of applicants, along with
their résumés, will be left on the table of each room. Interviewers will meet for lunch at noon to
discuss the job candidates.

191. What is indicated about Seaside Resort?
(A) It is the only hotel on Pomona Island.
(B) Several of its branches are seeking
employees.
(C) It raises its prices during the peak
season.
(D) Most of its visitors are from overseas.
192. In the job posting, the word “fixed” in
paragraph 1, line 3, is closest in meaning to
194. According to Mr. Stone, why is the committee
interested in Ms. Jackson?
(A) She put additional effort into her
application.
(B) She has more experience than any other
applicant.
(C) A Seaside Resort staff member
recommended her.
(D) Her educational background is a perfect
fit.

(A) calculated 195. Who will conduct an interview with

(B) positioned Ms. Jackson?
(C) repaired
(D) finalized (A) Elisa Flores
(B) Michael Stone
(C) Patrick Shaw
193. Which job did Ms. Jackson most likely apply (D) Helen Putnam
for?

(A) Front desk receptionist

(B) Lifeguard
(C) Events manager
(D) Housekeeper

GO ON TO THE NEXT PAGE

41
Questions 196-200 refer to the following table of contents and e-mails.

Journal of Modern Social Psychology

April - Volume 204

Table of Contents

LETTER FROM EDITOR …………………………………………………………………………… 1

Working Together: Bridging the Gap between Different Cultures …………………………………. 2

Authors: Raymond McPherson, Emily Jensen, Meredith Kwan

Body Language and What It Can Tell You ……………………………………………………..…… 19

Authors: Mary Colvin, Charles Bryant, Carol Ward

Social Networking Sites and Their Consequences …………………………………………….…… 35

Authors: Inez Davis, Oscar Olen

Finding the Inspiration and Motivation within You ………………………………………………… 51

Authors: Ernest Sims, Shawna Lebrie, Miles Lund, Henry Payton

Note: Lead researchers are listed first, with assistant researchers following alphabetically.

To: Charles Bryant <c.bryant@augustauni.edu>

From: Maria Lawton <lawtonm@wss.net>
Date: May 27
Subject: From the Business Builders Club

Dear Mr. Bryant,

I am writing to you on behalf of the Business Builders Club. We are an organization of

professionals that meet once every quarter to learn new skills that are applicable to our careers.
I saw your lecture at the Roseville Public Library on May 12, and I was really impressed with
how much I learned in such a short time. You are obviously a talented and knowledgeable
presenter. I think our members will appreciate the insights you can share into how to improve
communications skills. Therefore, I’m wondering if you would be available to attend one of our
sessions and give a presentation on your research. We are particularly interested in the paper
that was published in the April issue of the Journal of Modern Social Psychology. Please let me
know your availability and fees. Our next two meetings are September 20 and December 28. You
can reach me at this e-mail address or by phone at 555-4059.

Warmest regards,

Maria Lawton
President, Business Builders Club

42
 To: Maria Lawton <lawtonm@wss.net>
From: Charles Bryant <c.bryant@augustauni.edu>
Date: May 28
Subject: RE: From the Business Builders Club

Dear Ms. Lawton,

Thank you for your kind words. I’m pleased you were able to attend the talk in Roseville. In fact,
that was my very first stop on the tour. The library director there did an excellent job promoting
the event to ensure a high turnout. As for your request, unfortunately, I have plans to teach
overseas this coming semester. However, I’ve spoken to Mary Colvin, and she is interested in
visiting your group. I’ve passed along your phone number, and you can expect a call from her
sometime next week. I’ve also asked my colleague to e-mail you the handouts from the Roseville
lecture since we ran out of them that day.

Sincerely,

Charles Bryant

196. What is NOT a topic covered in the journal? 199. What is true about Mr. Bryant’s lecture tour?

(A) Learning a foreign language (A) It will happen again next year.
(B) Cross-cultural interactions (B) It had some lectures overseas.
(C) The effects of social media (C) It mainly visited universities.
(D) Self-motivation (D) It started on May 12.

197. What is the purpose of the first e-mail? 200. Who will call Ms. Lawton next week?

(A) To offer research assistance (A) A journal editor

(B) To thank Mr. Bryant for his help (B) A lead researcher
(C) To recruit a new member for a club (C) Mr. Bryant’s assistant
(D) To invite Mr. Bryant to give a talk (D) A library director

198. What is indicated about the Business

Builders Club?

(A) It meets at the Roseville Public Library.

(B) It is a newly formed organization.
(C) It has meetings four times a year.
(D) It is exclusively for business owners.

Stop! This is the end of the test. If you finish before time is called, you may go
back to Parts 5, 6, and 7 and check your work.

43