IT2222

Performance Task
Resolving Issues and Dilemmas
Objective:

At the end of the exercise, the students should be able to:

▪ Propose solutions to address issues and dilemmas based on professional and ethical responsibilities.

Requirements:

▪ Internet Connection
▪ MS Word

Instructions: (3 items x 20 points)

1. Read the given situations displaying issues and dilemmatic scenarios in the workplace.
2. Assess the scenarios and provide ethical and professional solutions.
3. Give the correct answer to the follow-up questions.

Gabriela is the first Filipino employee of a U.S. firm specializing in business and information. During her
first month, she already encountered various issues and concerns that affected her and the company.

Problem #1:

As a new employee from a foreign country, Gabriela has experienced racism and prejudice. She faced
subtle racially motivated actions each time she passed through to other departments.

Solution:
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________

1. What professional issue did she encounter regarding this problem?

2. What ethical issue(s) did the other departments commit?

Problem #2:

Gabriela became friends with two other Asian employees in the company. They would share their
progress at work and would always have each other’s back. Days later, one of her friends revealed that she
would often access the files of the bullies from other departments to avenge themselves and add files that could
jeopardize their jobs. Because of this, Gabriela is stuck in an ethical dilemma.

Solution:
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________

1. What two (2) ethical responsibilities contrast in this dilemma?

2. What professional responsibility did her friends fail to accomplish?

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Problem #3:

Gabriela finally raised the issues to HR, and every party involved was called to further discuss the
situation. The bullies from other departments were suspended for a week, while her two Asian friends were
subjected to termination. Gabriela found this unfair.

Solution:
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________

1. What ethical issue(s) did the HR commit?

2. Which ethical responsibility was not observed during the deliberation of the consequences?

GRADING RUBRIC:
Performance Standards Points
The student provided a logical and justified solution. 10
The provided solution is ethically and professionally responsible. 5
The student correctly identified the follow-up questions. 5
TOTAL 20

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