The document discusses the external and internal analysis of AnterAja's courier business in Indonesia. It analyzes the PEST factors influencing the growing courier industry and identifies AnterAja's valuable, rare, inimitable, and organized resources that provide sustainable competitive advantages, such as human resources. It also describes AnterAja's vertical integration strategies, business model involving key partners, activities, and customer relationships, as well as its cost structure and revenue streams. Finally, it outlines AnterAja's resources including human capital, financial assets, technology, and complementary assets that could increase returns.
The document discusses the external and internal analysis of AnterAja's courier business in Indonesia. It analyzes the PEST factors influencing the growing courier industry and identifies AnterAja's valuable, rare, inimitable, and organized resources that provide sustainable competitive advantages, such as human resources. It also describes AnterAja's vertical integration strategies, business model involving key partners, activities, and customer relationships, as well as its cost structure and revenue streams. Finally, it outlines AnterAja's resources including human capital, financial assets, technology, and complementary assets that could increase returns.
The document discusses the external and internal analysis of AnterAja's courier business in Indonesia. It analyzes the PEST factors influencing the growing courier industry and identifies AnterAja's valuable, rare, inimitable, and organized resources that provide sustainable competitive advantages, such as human resources. It also describes AnterAja's vertical integration strategies, business model involving key partners, activities, and customer relationships, as well as its cost structure and revenue streams. Finally, it outlines AnterAja's resources including human capital, financial assets, technology, and complementary assets that could increase returns.
Student ID : 29121151 Final Exam Strategy and Modelling Business
1. External Analysis of AnterAja (PEST)
a. Politic: Courier and logistics business is growing rapidly in Indonesia. as an archipelagic country that has a very wide area and is supported by government policies such as PPKM and others, the courier and logistics business is growing. b. Economics The consumptive power of the Indonesian people affects the development of the courier and logistics business in Indonesia. Indonesian people's purchasing power is high. c. Social With the development of the courier business in Indonesia, people have understood the process that must be passed to send and pick up goods. this is also influenced by companies that make it easy so that people are interested in using courier services. d. Technological Today's technological advances, really helps the courier and logistics business where online buying and selling greatly affect the courier business. In addition, technological advances help shorten the courier business supply chain
Strategy Competitive Adventage 3. Horizontal and Vertical Integration AnterAja's vertical integration is collaborating with technology companies to accelerate their supply chain. They are also working with Tokopedia to expand the market so that the use of an Anteraja courier service.
4. Business Model Canvas
Key Partners Key Activities Value Customer Customer
Dana Distribution Propositions Relationship Segments Company Delivery SATRIA Deliver packages UMKM Separation (Sigap, without minimum Online Buyers E-commerce Aman, Online sellers Key Terpercaya, Channels Resources Ramah, Website Employees Integritas, Apps Building Amanah) E-commerce Delivery without having to go to the store Cost Structure Revenue Stream Distribution Cost Shipping Volume Marketing Cost Operations Cost
5. Resources and competence development
The resources available at AnterAja include:
1. Human resources Currently, AnterAja has around 10,000 couriers called Satria. they greatly affect AnterAja's performance. 2. Tangible Resources It contains financial resources and physical resources. AnterAja managed to record revenue of Rp2.77 trillion in 2021. AnterAja's contribution has surpassed the contribution of the vehicle rental line, which was previously ASSA's main business line. In 2021, rental services will record a revenue of IDR 1.74 trillion. 3. Intangible Resources Anteraja technology continues to develop, the company plans to invest in Artificial Intelligence (AI) technology, which is a robotic system used in the packet sorting process. 4. Complementary Resource A complementary resource that AnterAja can use to increase the return is online motorcycle taxis. Satria partners (as Couriers in Antaraja) can become online motorcycle taxi drivers so that AntarAja's income can increase.