UNIVERSITY OF CEBU- MAIN CAMPUS

COLLEGE OF HOSPITALITY MANAGEMENT

First Semester A.Y. 2022-2023

CASE STUDY No.1

ST. ANDREW COLLEGE OF BUSINESS AND
SCIENCE: Who can I Turn To?

HM BR 2 (00869) ( FS-12:00-1:30)
ROOM #728

Submitted By: Group 3

Aningalan, Brooklin
Cantilang, Leann Earl
Delacerna, Ransy Mae
Dino, Aireen
Jakosalem, Ronnabel
Jubay, Isobelle
Loma, Janet
Marigomen, Mae Shantall
Tagalog, Nicole Jane

Submitted To: Mrs. Welou Dil B. Diaz

I. Problem Statement

Mrs. Tadino (the decision-maker) was worried about her replacement as the president
of St. Andrew College of Business and Science because she is already 60 years old and is
beginning to worry about her replacement as president of SACBS. She has three sons amd wants
one of them to take over as soon as possible.

II. Problem Analysis

Mrs. Gloria Tadino is already 60 years old and she is having a hard time choosing which
of her three sons who wants to take over soon. There is no contracts in her decision because she
is sure that whoever she chooses would gladly accept the offer. But the problem is she needs to
make an intelligence choice because her sons are too busy on their own work and company
that’s why she needs to choose who is capable of handling the school. Because in management
business firms should make sure that their manager are well qualified to handle their jobs
assigned to them and should have the skills required of a manager in effective performance of
their jobs are those referred to as technical, human, and conceptual.

STRENGTH
All of the three sons of Mrs. Gloria Tadino
has the potential in managing her business.
-The first son is sociable.
-The second son is ambitious and know how
to use money well (budgeting).
-The third son has a lot of experiences and
the most sociable among the three.
- The school is popular.
WEAKNESS
-Mrs. Tadino is already 60 years old and
having a hard time choosing who will replace
her.
- The first son has difficulties in budgeting.
-The second son rarely socializes with other
people.
-The third son hasn’t finished his college
degree and working as the president of
SACBS can be difficult because he will be
working with professionals and he might be
judged by these employees.

OPPORTUNITIES
-Mrs. Tadino’s company is doing well. Where
the population of the students in the school
is increasing.
-SACBS has an excellent record.
-The passing rate of its graduates is above
the national average in the various licesnsure
examinations.
- Her sons can be remedied by proper
training by her because she has already the
knowledge in teaching them the right things
to do.
THREATS
- None of her sons will accept her decisions.
-Her business will probably go down.
- She could choose the wrong person in
selecting her replacement.
-The school would be in chaos.
- The students will transfer to another
school.
- New competitors
-The school is financially “going concern”.

III. Possible Solutions

 Mrs. Gloria can generate a concept by assessing her sons’ personalities, Mrs. Gloria can tell
who she will chose to be the next president of the following:
-attitudes one of the most important steps you can take as a business owner and
become aware of how it impacts your work performance, relationship with your employees, and
everyone else around you,
-performances it usually refers to the achievement of desired goals,
-and experiences helps one to understand the opportunities that exist and all these
concepts, Mrs. Gloria can already determine to who is really the best for the position.

 Mrs. Tadino can choose by comparing their characteristics and skills, we are able to state
why he should and why he should not be the successor of SACBS.
 a) Mario should be the next president because he is the eldest among the three
sons of Gloria. He is the most sociable and it is stated that he had been the superior of other
professionals. His only downside is that he had difficulties in budgeting.
b) Glenn, on the other hand, knows how to handle his money very well. He is very
ambitious and he only focuses on his job and rarely socializes with other people if it is not work-
related. It may be good for the business but can also be bad as time goes by.
c) Vincent, the third son, can also be suitable for the position based on his
experiences. He learned about various cultures from different people such as Canadians,
Australians, and Americans and the Ilocanos, the Igorots, and the Visayans. Also, he handled
Judo and received a gold medal. He has his own business using computers as his main
equipment. But despite all these achievements, we cannot deny the fact that he has not finished
his college degree.

 Mrs. Gloria Tadino can also require them to attend her St. Andrew College Of Business and
Science, Mrs. Gloria Tadino can reestablish contact between his three sons. Mrs. Tadino is
able to watch them and make decisions while doing so. There are other options for
handling this chaos; Mrs. Tadino might also ask her boys who they think would be the best
candidate to take over the school and expand it. When making this choice, Mrs. Tadino
should be aware that one of her three boys must be willing to lead, particularly in an
organization that is focused on education and can serve as the organization's public face.

IV. Criteria and Solution Selection

Based on the concept in assessing Mrs. Glorias’ sons, the most desirable successor would be
the third son, which is Vincent. He would be the ideal heir in this situation. He is Mrs. Gloria
Tadino's most sociable son and was raised in a social environment. In addition to being socially
adept, Vincent is also incredibly persistent when it comes to achieving his life's objectives. When
it comes to Vincent's human skills, he probably outperforms the other two of Mrs. Gloria
Tadino's three kids. Vincent also has technical skills, which are the capacity to employ
specialized knowledge or competence in carrying out certain tasks. Human skills are the capacity
to collaborate effectively with others, whether they are peers, superiors, or subordinates. A
person with strong human skills will also have a high level of self-awareness and the ability to
comprehend or empathize with the emotions of others. In that case, Vincent would make the
best successor because he had a variety of experiences that would have made him more
understanding. As the proprietor of St. Andrew College Of Business & Science, he was also
exposed to other cultures and has many contacts that can help him be more resourceful.

V. Solution Implementation

Mrs. Gloria Tadino can make her three sons reconnected by making them work to her
St. Andrew College Of Business And Science. In that way Mrs. Tadino can observe them and can
make her decisions clear. There are also alternative solutions to his commotion, Mrs. Tadino can
also ask her sons if who is the most desirable successor of the school and the most willing to
take care and expound the school. In making this decision, Mrs. Tadino should see it clear that
among her three sons it should have someone that is willing to lead, specially an organization
that is concerned in teaching and also can be the figurehead on the organization. Mrs. Tadino
has a competitive 3 sons among the three, there must have one to lead or work to her St.
Andrew College Of Business and Science.
Mrs. Tadino might also ask her boys who they think would be the best candidate to take
over the school and expand it. When making this choice, Mrs. Tadino should be aware that one
of her three boys must be willing to lead, particularly in an organization that is focused on
education and can serve as the organization's public face.

VI. Writing

Anonymous. “CASE 1. ST. ANDREW COLLEGE OF BUSINES AND SCIENCE: Who Can I Turn
To?” coursehero.com, www.coursehero.com/u/file/24563699/1429/?justUnlocked=1.
Accessed 20 Oct. 2022.

Aristain, Kathrene Joy . “CASE 1. ST. ANDREW COLLEGE OF BUSINES AND SCIENCE: Who
Can I Turn To?” coursehero.com, www.coursehero.com/u/file/24563699/1429/?
justUnlocked=1. Accessed 20 Oct. 2022.
(n.d.). Mendoza MBFV Case 1 St. Andrew College. www.scribd.com.
https://www.scribd.com/document/545997672/MENDOZA-MBFV-CASE-1-ST-ANDREW-
COLLEGE

Medina, R. G. (2015). Business Organization and Management. Rex Book Store, Inc.

VII. Supplemental comments

It is very important to have knowledge about choosing a qualified manager to prevent

the business from going bankrupt and for the business to stand firm and operate for long term.
Managing is one of the most crucial part in business industry, it must be handled very well with
someone who has at least 5 or more years of experience since this part of the job must prove
effective. It is possible for a job to fail if not managed well and this might lead the business to
have lots of debts and worst it might become the reason for the business to close. Knowing
about management is very important in running a business as well as in choosing a manager for
a particular company who’s really the person not just a person but a person who has the
qualities of a good manager. Management really helps in achieving goals. It arranges the factors
of production, assembles and organizes the resources, integrates the resources in effective
manner to achieve goals.
 UNIVERSITY OF CEBU- MAIN CAMPUS
COLLEGE OF HOSPITALITY MANAGEMENT
First Semester A.Y. 2022-2023

CASE STUDY No. 2

LILI MARLENE AVIATION SCHOOL: Lucy in the
Sky with Diamonds

HM BR 2 (00869) ( FS-12:00-1:30)
ROOM #728

Submitted By: Group 3

Aningalan, Brooklin
Cantilang, Leann Earl
Delacerna, Ransy Mae
Dino, Aireen
Jakosalem, Ronnabel
Jubay, Isobelle
Loma, Janet
Marigomen, Mae Shantall
Tagalog, Nicole Jane

Submitted To: Mrs. Welou Dil B. Diaz

I. Problem Statement

The financiers and Marlene are the decision-makers. They are making decisions on how
they build the Aviation School or where the right place to build the Aviation School and there
are no limitations or restrictions took place in there conversation. The problem is the financiers
want more information if the Aviation School would be able to meet the criteria of profitability
and stability for a long period of time, if it will make more profit and it will become stable. The
ramifications of these problem is having trouble on how the student will not be late or will be
early to get to the school and the teacher will not get hassle because the location is so far.

II. Problem Analysis

STRENGTH
It is because Miss Marlene has prior
experience managing an Aviation School,
having worked there for more than 15 years,
and serving as vice president for 5 years. She
also discovered low-cost land measuring 20
hectares.
OPPORTUNITIES
People in Cabanatuan do not need to travel
to Manila for school or work. Because they
have opportunities within their city, they can
encourage teachers who want to be a
teacher to their school and aspiring students
who wants to become pilots or technicians.
They can also use more marketing strategies
and creative ideas outside of Manila to
promote their schools and attract more
students.
WEAKNESS
-Because it is new and located outside of
Manila, it may attract a small number of
students since the school that she was
planning to operate is not the only school in
Cabanatuan City. It may click but not all
students or teachers will choose that school.
- The access to transportation for the
students, especially students from Manila
that will be transported to Cabanatuan. It is
a long way drive which is very difficult to
travel.
THREATS
- Lack of Investors
- Economic Inflation
- Lack of Employees
- New Taxes
- New Competitors
- Negative Publicity

III. Possible Solutions

 Environmental scanning is one of the possible solution because it’s a process that
systematically surveys and interprets relevant data to identify external opportunities and
threats that could influence future decisions. She must identify what external factors are
most effective to make the environmental scan a useful tool.

 Lili Marlene needs to target of her marketing, study the location or the site, the source of
transportation and having enough money. She also need some investors to make sure that
a lot of students will be interested and enroll her company and to have a nice criteria to her
own plans for the school.

 She also needs to enhance the place by having a dormitory for the board and lodging of the
students that are from faraway places that will stay in Cabanatuan for their studies in an
aviation school and easy access road to aviation school, pupils and teachers will have ease
of access to school due to the development of cite construction.
IV. Criteria and Solution Selection

Assessment Outcomes Criteria Indicators/ Questions

Information Fianancial Sustainability  To what extend does
the solution generate
more revenues for this
new school?
 To what extend does
the solution contribute
to diversify revenue
sources for the new
school?
 To what extent does the
solution to improve the
predictability of
expenses?
 To what extent does the
information of Marlene
affect the proposal?

Solutions:
Providing them the high-end technology for training pilots and airplane technicians to
reach their expectations when engaging in this educational institution. Demonstrate knowledge,
attitudes, and skills of digital age work and learning. Plan, design, and assess effective learning
environments and experiences. Implement curriculum methods and strategies that use
technology to maximize student learning. Develop technology-enabled assessment and
evaluation strategies. Technology provides students with easy-to-access information,
accelerated learning, and fun opportunities to practice what they learn. It enables students to
explore new subjects and deepen their understanding of difficult concepts, particularly in STEM.
Enhancing the place by having dormitories for the students who are having hard time travelling
from outside the Manila and also a better road for the teachers and students to have an easy
access towards the school.

V. Solution Implementation

Assessment Outcomes Criteria Indicators/ Questions

Information Fianncial Sustainability  To what extend does
the solution generate
more revenues for this
new school?
 To what extend does
the solution contribute
to diversify revenue
sources for the new
school?
 To what extent does the
solution to improve the
predictability of
expenses?
 To what extent does the
information of Marlene
affect the proposal?
Miss Marlene Cagatao is the one who is the responsible for overseeing the new school, it will be
hard to find students in the area, it’ll be hard on the start but as times go by, little by little the
school will be know since it will be placed is not over populated area,the percentage of the
facility that proposed aviation school will be the first in the area. The opportunity that it’ll be
known in certain since it’ll be the first aviation school in town. The solutions of the proposed
project in Cabanatuan City it’s a growing city since there is ongoing construction of big projects
like the SCTEX. Seaports and other present infrastructures around. Accessible to many and fast
innovation in the environment that’s why is it more likely a good place to open an aviation
school.

VIII. Writing

Aristain, Kathrene Joy. “CASE 2. LILI MARLENE AVIATION SCHOOL: Lucy in the Sky With
Diamonds.” coursehero.com, www.coursehero.com/u/file/24563699/1429/?
justUnlocked=1. Accessed 20 Oct. 2022.

Medina, R. G. (2015). Business Organization and Management. Rex Book Store, Inc.

IX. Supplemental comments

Organizations will succeed or fail depending on the environment that confronts them.
In the case of Marlene, can do something about the environment, or make some adjustments in
the organization. She can produce the information about the situation, it must satisfy her
financier in the criteria of predictability and stability . Miss Marlene must apply the survival
strategic in uncertain environments this involves application of coping strategies and adaptation
of environment control measure . This strategy involves estimation that are predictive in
determining the direction of future trends. Assessing the behavior of the people carefully
observed and recorded and determining the consequences should be manipulated in under to
affect positive changes . In producing high quality of information that must be satisfied her
financiers , she must give emphasis on the environment which affect the business in the long
run choosing right policies.