Business Essentials B1 German Wordlist

WORDLIST
MODULE 1
desk (noun) /desk/ Schreibtisch
module 1 I’d like to sit at the desk next to the window, if possible.
1A Getting through on the phone off sick (adjective) /ɒf ˈsɪk/ krankgeschrieben
Alan is off sick today, but he’ll be back in the office tomorrow.
discuss (verb) /dɪˈskʌs/ besprechen
Can we meet next week to discuss our ideas for the new lunch (noun) /lʌntʃ/ Mittagessen
software application? She’s meeting me at 1.30 p.m. for lunch.
journalist (noun) /ˈdʒɜːnəlɪst/ Journalist bill (money) (noun) /bɪl/ Rechnung (Geld)
I’m a journalist – I write articles for a fashion magazine. You’ve sent us a bill for $369.50 and it can’t be right.
article (magazine / newspaper) (noun) /ˈɑːtɪkl/ Artikel cancel (verb) /ˈkænsl/ absagen
Did you read the article about smart phones in We had to cancel the event because of the rain.
today’s newspaper? call back (phrasal verb) /kɔːl ˈbæk/ zurückrufen
arrange (verb) /əˈreɪndʒ/ organisieren I’m sorry, Mrs Ashton isn’t in the office this morning – please call
We need to arrange a visit to the new warehouse. back this afternoon.
interview (noun) /ˈɪntəvjuː/ Bewerbungsgespräch wonder (verb) /ˈwʌndə(r)/ sich fragen
It’s a good idea to do some research on the company before your I wonder if you have time to meet for lunch next week?
job interview. reach (phone) (verb) /riːtʃ/ erreichen (Telefon)
meeting (noun) /ˈmiːtɪŋ/ Besprechung You can reach me any time on 07892 159753.
They have a meeting with the Marketing Director colleague (noun) /ˈkɒliːɡ/ Kollege, Kollegin
tomorrow morning. It’s lovely to see so many of our colleagues from around the
message (noun) /ˈmesɪdʒ/ Mitteilung world here tonight.
I’m afraid Mr Roberts is in a meeting – can I take a message? pass on (a message) (phrasal verb) /pɑːs ˈɒn/
line (phone) (noun) /laɪn/ Leitung (Telefon) (eine Nachricht) ausrichten Please pass on this message to
I’m afraid the line is busy – can you call back later? Hilary when you see her tomorrow.
busy (adjective) /ˈbɪzi/ belegt, besetzt
I’m afraid the line is busy at the moment – can you hold? 1C Dealing with problems on the phone
put through (phrasal verb) /pʊt θruː/ durchstellen, repeat (verb) /rɪˈpiːt/ wiederholen
verbinden Can you put me through to the Accounts Sorry, can you repeat your name, please?
Department, please?
deal with (phrasal verb) /diːl wɪð/ Kontakt haben zu
Public Relations Department (noun) /ˈpʌblɪk rɪˈleɪʃnz My last manager trusted me and let me deal with clients on
dɪˈpɑːtmənt/ Abteilung für Öffentlichkeitsarbeit Our my own.
Public Relations Department handles any questions
catch (a name) (verb) /kætʃ/ (einen Namen) verstehen
from journalists.
I’m sorry, I didn’t catch your name – could you repeat it?
caller (noun) /ˈkɔːlə(r)/ Anrufer
extension (phone) (noun) /ɪkˈstenʃn/ Durchwahl
Did you ask the caller to hold?
Can you put me through to Jane on extension 3390, please?
available (adjective) /əˈveɪləbl/ erreichbar
client (noun) /ˈklaɪənt/ Kunde, Klient
I’m afraid Mr Peterson isn’t available this afternoon.
I’m meeting an important client today to discuss the new
on hold (adjective) /ɒn ˈhəʊld/ in der Warteschleife price list.
Can I put you on hold, while I try to connect you?
supplier (noun) /səˈplaɪə(r)/ Lieferant
voicemail (noun) /ˈvɔɪsmeɪl/ Voicemail We usually buy our parts from a supplier in the USA.
You can leave me a voicemail if I can’t answer the phone.
potential (adjective) /pəˈtenʃl/ potenziell
mistake (noun) /mɪˈsteɪk/ Fehler There will be lots of potential clients at the trade fair.
If you make a mistake, you have to do it again.
boss (noun) /bɒs/ Chef(in)
connect (phone) (verb) /kəˈnekt/ verbinden (Telefon) My boss always asks to see me at about 7.00 p.m.!
Please hold the line and I’ll try to connect you.
branch (of a company) (noun) /brɑːntʃ/ Niederlassung
receive (verb) /rɪˈsiːv/ erhalten (eines Unternehmens) He worked at the local branch before
Did you receive the email I sent you last week? moving to the head office.
Human Resources (Department) (noun) /ˈhjuːmən rɪˈsɔːsɪz/ cut off (phrasal verb) /kʌt ˈɒf/ unterbrechen
Personalabteilung The Human Resources Department finds We got cut off, so I had to call her back.
new staff.
account (noun) /əˈkaʊnt/ Konto
1D Making arrangements on the phone
Could you send me the account details of all the new clients?
arrangement (noun) /əˈreɪndʒmənt/ Vorbereitung
She needs to finalize the arrangements for the conference.
1B Messages and voicemails
formal (adjective) /ˈfɔːml/ formal
holiday (noun) /ˈhɒlədeɪ/ Urlaub, Ferien Your letters to customers must be formal and polite.
Our manager is on holiday in Hawaii for two weeks.
Business Essentials B1 German Wordlist © Oxford University Press 2012 1

WORDLIST
MODULE 1
informal (adjective) /ɪnˈfɔːml/ ungezwungen work experience (noun) /wɜːk ɪkˈspɪəriəns/ Praktikum
The emails between work colleagues are usually quite informal. Students have the opportunity to do work experience at various
meet (verb) /miːt/ treffen local companies over the summer holidays.
Would you like to meet for a coffee? salutation (in a letter) (noun) /ˌsæljuˈteɪʃn/ Grußformel,
suit (verb) /suːt/ passen Grussformel [Schweiz] (in einem Brief) You should end your
Would it suit you to meet at 11.00 a.m. tomorrow? letter with a closing salutation, such as ‘Regards’.
software application (noun) /ˈsɒftweə ˌæplɪˈkeɪʃn/ sender (noun) /ˈsendə(r)/ Absender(in)

Software-Anwendung This new software application will Please reply to the sender of the email within 48 hours.
improve our online support system. look forward to (phrasal verb) /lʊk ˈfɔːwəd tə/ sich freuen
as usual (idiom) /əz ˈjuːʒuəl/ wie gewohnt, wie üblich auf I look forward to hearing from you soon.
Let’s meet in the same place as usual. work placement (noun) /wɜːk ˈpleɪsmənt/ Praktikum
trip (noun) /trɪp/ Reise I’m doing a work placement in the Marketing Department for
I have a ten-day business trip to Prague next month. six weeks.
state (verb) /steɪt/ darlegen placement (noun) /ˈpleɪsmənt/ Praktikum

The job application form asks you to state which country you A six-month company placement in France gave me the
would like to work in. opportunity to improve my French skills.
prefer (verb) /prɪˈfɜː(r)/ bevorzugen introduce yourself (verb) /ˌɪntrəˈdjuːs jɔːˈself/ sich
I’m busy this morning, so I’d prefer to meet in the afternoon, vorstellen I have just started work here and I thought I should
if possible. introduce myself.
plenty of (pronoun) /ˈplenti ɒv/ eine Menge von, reichlich purpose (noun) /ˈpɜːpəs/ Zweck
‘Is there enough space for all the guests?’ ‘Don’t worry. There are The purpose of today’s training session is for you to start to
plenty of rooms in the hotel.’ become familiar with the new system.
realize (verb) /ˈrɪəlaɪz/ merken enquire (verb) /ɪnˈkwaɪə(r)/ sich erkundigen

I’m afraid I didn’t realize I had a meeting at 9.00 a.m. today. I’m writing to enquire about your trainee programmes.
website (noun) /ˈwebsaɪt/ Website trainee (noun) /ˌtreɪˈniː/ Nachwuchskraft

Check our company’s website for information on all our services. He’s a trainee, but he’s learning fast.
headquarters (noun) /ˌhedˈkwɔːtəz/ Hauptniederlassung grateful (adjective) /ˈɡreɪtfl/ dankbar

Have you visited the company headquarters yet? I would be grateful if you could send me your latest catalogue.
diary (noun) /ˈdaɪəri/ Terminkalender check (verb) /tʃek/ überprüfen

Please write all this month’s sales meetings in your diary. The Quality Control Department checks that the products have
no defects.
bring (sth) forward (phrasal verb) /brɪŋ ... ˈfɔːwəd/
vorverlegen, vorziehen Can we bring tomorrow’s meeting pitch (sales) (noun) /pɪtʃ/ Verkaufsgespräch
forward to today? He gave a very successful pitch and the client signed a
new contract.
move (sth) back (phrasal verb) /muːv ... bæk/ (etw.)
verschieben I need to move today’s interview back to interested in (adjective) /ˈɪntrəstɪd ɪn/ interessiert an
next week. Are you interested in books about management?
tour (noun) /tɔː(r)/ Rundgang successful (adjective) /səkˈsesfl/ erfolgreich

We’re going to begin with a guided tour of the factory. Our flyer was very successful and helped increase orders by
20% this month.
appointment (noun) /əˈpɔɪntmənt/ Termin
I have an appointment with Mr Jones at 10.00 a.m. to discuss useful (adjective) /ˈjuːsfl/ nützlich
the new contract. I hope you’ll find the training sessions useful.
request (noun) /rɪˈkwest/ Anfrage
We have had several requests for further information about your
1E Email – first contact and requests new product range.
send (verb) /send/ schicken
I’ll send you an email with all the details for the conference.
1F Email – enquiries
rather (alternative) (adverb) /ˈrɑːðə(r)/ lieber, eher
(Alternative) I prefer to email, rather than use the phone. stand (at an exhibition) (noun) /stænd/ Stand (an
einer Messe) Please come and see us at our stand at this
tutor (noun) /ˈtjuːtə(r)/ Kursleiter(in) weekend’s trade fair.
Mrs Fernandez is the tutor for this week’s marketing
training course. including (preposition) /ɪnˈkluːdɪŋ/ einschließlich,
einschliesslich [Schweiz] The total price for the order is
career (noun) /kəˈrɪə(r)/ Karriere, Laufbahn €250, including delivery charges.
I’m planning a career in publishing.
trade fair (noun) /ˈtreɪd feə(r)/ Messe
publishing (noun) /ˈpʌblɪʃɪŋ/ Verlagswesen We’ll present all our new products at next month’s trade fair
I’d like to find a job in publishing.
in Seattle.
keen (adjective) /kiːn/ begeistert premises (noun) /ˈpremɪsɪz/ Räumlichkeiten
I’m keen to learn more about marketing.
They have moved to new premises in the city centre.

WORDLIST
MODULE 1
catalogue (noun) /ˈkætəlɒɡ/ Katalog catering (noun) /ˈkeɪtərɪŋ/ Catering, Verpflegung
Please see our catalogue for the full range of our products. Our local restaurant is providing the catering for the conference.
install (verb) /ɪnˈstɔːl/ installieren quote (price) (noun) /kwəʊt/ Angebot (Preis)
The company needs to install new software for its online Did you get more than one quote for the price of printing the
order system. new catalogue?
maintain (verb) /meɪnˈteɪn/ pflegen circulate (verb) /ˈsɜːkjəleɪt/ verteilen
Our reliable service allows us to maintain excellent relationships Please circulate the sales report to the team.
with all our customers. freelancer (noun) /ˈfriːlɑːnsə(r)/ Freiberufler, freier
reply (verb) /rɪˈplaɪ/ antworten Mitarbeiter We’ve asked a freelancer to design our
Please reply to all emails within 24 hours. new catalogue.
enquiry (noun) /ɪnˈkwaɪəri/ Anfrage flyer (noun) /ˈflaɪə(r)/ Flyer
Your enquiry will be answered within the next ten days. We need to design a flyer to give to everyone at the conference.
attach (email) (verb) /əˈtætʃ/ anhängen expect (verb) /ɪkˈspekt/ erwarten
Please attach the latest price list to this month’s email to clients. We expect to improve sales by 15% this year.
up-to-date (adjective) /ˌʌp tə ˈdeɪt/ aktuell as well (idiom) /əz ˈwel/ auch, ebenfalls
Our online catalogue has an up-to-date list of all our products I speak fluent French and basic Spanish as well.
and prices. task (noun) /tɑːsk/ Aufgabe
price list (noun) /ˈpraɪs lɪst/ Preisliste There’s a different task for everyone on the team to do.
There is a full price list at the back of the catalogue. spare time (noun) /speə taɪm/ freie Zeit
click on (phrasal verb) /klɪk ɒn/ klicken auf Will they have any spare time tomorrow to look at the
Please visit our website and click on the link for our new design?
contact details. aware (adjective) /əˈweə(r)/ bewusst
place an order (phrase) /pleɪs ən ˈɔːdə(r)/ eine Bestellung I wasn’t aware that you already knew him.
aufgeben You can place an order over the phone or online. previous (adjective) /ˈpriːviəs/ vorherig
be based (phrase) /bi beɪst/ ansässig sein In my previous job, I worked in the HR Department.
Our company is based in France, but we do business all manage to do (sth) (phrase) /ˈmænɪdʒ təˈduː .../ es
over Europe. schaffen, (etw.) zu tun Yes, I think I can manage to do it
delivery (noun) /dɪˈlɪvəri/ Lieferung by myself.
They offer a next-day delivery service for any urgent orders. contract (job) (noun) /ˈkɒntrækt/ Vertrag (Arbeitsstelle)
appropriate (adjective) /əˈprəʊpriət/ angemessen Do I have to sign a contract for the job?
Always use an appropriate greeting at the start of an email. designer (noun) /dɪˈzaɪnə(r)/ Designer(in)
supply (verb) /səˈplaɪ/ ausstatten The designer showed us her ideas for the new flyer yesterday.
Jenkins Office Equipment will supply us with all our new desks. advice (noun) /ədˈvaɪs/ Rat
fill in (a form) (phrasal verb) /fɪl ˈɪn/ (ein Formular) Aleksander is giving Natalia advice about writing a good CV.
ausfüllen Please fill in the order form with your improve (verb) /ɪmˈpruːv/ verbessern
account details. We need to improve our sales figures by 5% over the next
goods (noun) /ɡʊdz/ Waren six months.
They didn’t receive the goods that they ordered.
polite (adjective) /pəˈlaɪt/ höflich 1H Email – levels of formality
You will be more successful if your complaint is polite.
agree with (phrasal verb) /əˈɡriː wɪð/ mit jmdm. / etw.
übereinstimmen, mit etw. einverstanden sein
1G Email – following up If you agree with his advice, you should do what he says.
conference (noun) /ˈkɒnfərəns/ Konferenz require (verb) /rɪˈkwaɪə(r)/ fordern, benötigen
Do you know any of the speakers at today’s conference? Do you require a single or a double room?
book (verb) /bʊk/ buchen corridor (noun) /ˈkɒrɪdɔː(r)/ Flur
I’d like to book a double room for three nights, please. We’ve decided to install CCTV in all the corridors around
accommodation (noun) /əˌkɒməˈdeɪʃn/ Unterkunft the offices.
There’s a shortage of accommodation because the city doesn’t breakfast (noun) /ˈbrekfəst/ Frühstück
have enough hotels. The price is 300 Swiss francs per night, including breakfast in
negotiate (verb) /nɪˈɡəʊʃieɪt/ aushandeln the morning.
Did you negotiate a good deal with the catering company? inform (verb) /ɪnˈfɔːm/ informieren
deal (noun) /diːl/ Geschäft Please inform us if your plans change.
I’m still trying to negotiate the best deal on the room prices with get back to (sb) (phrasal verb) /ɡet bæk tə .../ sich bei
the hotel. (jmdm.) melden, (jmdm.) Bescheid sagen Please get back
confirm (verb) /kənˈfɜːm/ bestätigen to me tomorrow with your decision on this.
We need your credit card number to confirm your hotel booking.

WORDLIST
MODULE 2
sightseeing (noun) /ˈsaɪtsiːɪŋ/ Besichtigung von
module 2 Sehenswürdigkeiten Did you have time to do any
sightseeing when you were in Rome?
2A Introductions and greetings
peaceful (adjective) /ˈpiːsfl/ friedlich
conference (noun) /ˈkɒnfərəns/ Konferenz
I enjoy living in the countryside – it’s really peaceful.
Do you know any of the speakers at today’s conference?
architecture (noun) /ˈɑːkɪtektʃə(r)/ Architektur
check (verb) /tʃek/ überprüfen, kontrollieren
The architecture in Barcelona is amazing – I love all the
The Quality Control Department checks that the products have
Gaudi buildings!
no defects.
interested in (adjective) /ˈɪntrəstɪd ɪn/ interessiert an
excuse me (phrase) /ɪkˈskjuːs mi/ Verzeihung
Are you interested in books about management?
Excuse me. Can I sit here?
usually (adverb) /ˈjuʒəli/ normalerweise
go ahead (phrasal verb) /ɡəʊ ə ˈhed/ fortfahren, Nur zu!
When do you usually take your holiday?
‘Excuse me. Is this seat free?’ ‘Yes, it is. Go ahead.’
fortnight (noun) /ˈfɔːtnaɪt/ zwei Wochen
meet (verb) /miːt/ treffen
I usually go on holiday for a fortnight in the summer.
Nice to meet you.
plenty of (pronoun) /ˈplenti ɒv/ eine Menge von
work for (phrasal verb) /wɜːk fɔː(r)/ arbeiten für
‘Is there enough space for all the guests?’ ‘Don’t worry. There are
Who do you work for?
plenty of rooms in the hotel.’
journalist (noun) /ˈdʒɜːnəlɪst/ Journalist
queue (noun) /kjuː/ Schlange
I’m a journalist – I write articles for a fashion magazine.
There was a really long queue for the taxis outside the airport.
consumer magazine (noun) /kənˈsjuːmə ˌmæɡəˈziːn/
experience (noun) /ɪkˈspɪəriəns/ Erfahrung
Verbraucherzeitschrift I am a journalist. I write articles for a
Candidates must have experience of working in the food and
consumer magazine.
drink industry.
research (verb) /ˈriːsɜːtʃ/ nachforschen
induction (noun) /ɪnˈdʌkʃn/ Unterweisung
I am here to research an article on Internet service providers.
All new staff have an induction in their first week at work.
service provider (noun) /ˈsɜːvɪs prəˈvaɪdə(r)/
coincidence (noun) /kəʊˈɪnsɪdəns/ Zufall
Dienstanbieter I think we should change our Internet service
I worked for them, too. About three years ago. Wow, what
provider – the one we use is very expensive.
a coincidence!
introduce yourself (verb) /ˌɪntrəˈdjuːs jɔːˈself/ sich
colleague (noun) /ˈkɒliːɡ/ Kollege, Kollegin
vorstellen I have just started work here and I thought I should
It’s lovely to see so many of our colleagues from around the
introduce myself.
world here tonight.
originally (adverb) /əˈrɪdʒənəli/ ursprünglich
I’m from Switzerland originally, but I live in Germany now.
2C Invitations and offers
be based (phrase) /bi beɪst/ ansässig sein
Our company is based in France, but we do business all join (sb) (verb) /dʒɔɪn .../ sich (jmdm.) anschließen,
over Europe. anschliessen [Schweiz], mitkommen Some of us are
meeting for dinner tonight. Would you like to join us?
perhaps (adverb) /pəˈhæps/ vielleicht
I work with Frances – perhaps you know her? exhausted (adjective) /ɪɡˈzɔːstɪd/ erschöpft
I’m exhausted after travelling for over 24 hours!
advertising (noun) /ˈædvətaɪzɪŋ/ Werbung
Most of its sales come from advertising on its website. rather (alternative) (adverb) /ˈrɑːðə(r)/ lieber, eher
(Alternative) I prefer to email, rather than use the phone.
advertising agency (noun) /ˈædvətaɪzɪŋ ˈeɪdʒənsi/
Werbeagentur She works for an advertising agency book (a ticket / table, etc.) (verb) /bʊk/ (ein Ticket)
in Canada. buchen, (einen Tisch) reservieren I’d like to book a double
room for three nights, please.
client (noun) /ˈklaɪənt/ Kunde, Klient
I’m meeting an important client today to discuss the new invite (verb) /ɪnˈvaɪt/ einladen
price list. Let’s invite all our new clients out for dinner.
event (noun) /ɪˈvent/ Veranstaltung accept (an invitation) (verb) /əkˈsept/ (eine Einladung)
Over a thousand people were at the event. annehmen If they ask me to go to the opera with them, I’ll
accept the invitation.
decline (an invitation) (verb) /dɪˈklaɪn/ (eine Einladung)
2B Making small talk
ablehnen I’m afraid I have to decline the invitation because I’m
journey (noun) /ˈdʒɜːni/ Reise busy that day.
How was your journey? Did you have a good flight?
fancy (verb) /ˈfænsi/ Lust haben auf
flight (noun) /flaɪt/ Flug Do you fancy a drink?
Did you have a good flight?
offer (noun) /ˈɒfə(r)/ Angebot
delayed (adjective) /dɪˈleɪd/ verspätet Thanks for the offer to help me – that’s very kind.
Her flight was delayed by three hours!

WORDLIST
MODULE 2
set-up (noun) /set ʌp/ Einrichtung celebration (noun) /ˌselɪˈbreɪʃn/ Feier
Do you need help with the set-up of your computer system? Before we begin the celebration, I’d like to thank the organizers
potential (adjective) /pəˈtenʃl / potenziell of this event.
There will be lots of potential clients at the trade fair. entertainment (noun) /ˌentəˈteɪnmənt/ Unterhaltung
offer (verb) /ˈɒfə(r)/ anbieten The dinner menu looks delicious and the entertainment
The supplier can offer a discount on bulk orders. programme is fantastic.
pick (sb) up (phrasal verb) /pɪk ... ʌp/ (jmdn.) abholen honoured (adjective) /ˈɒnəd/ geehrt
A taxi will pick you up from your hotel and take you to I would be honoured to deliver the closing speech at
the airport. the conference.
branch (of a company) (noun) /brɑːntʃ/ Niederlassung look around (phrasal verb) /lʊk əˈraʊnd/ sich umschauen
(eines Unternehmens) He worked at the local branch before Please feel free to look around the building.
moving to the head office. hand (sb) over to (sb) (phrasal verb) /hænd ... ˈəʊvə tə .../
jemanden jemandem überantworten Before I hand you
over to Aruna, can I remind you that this is a working factory?
2D Welcoming a visitor
ribbon (noun) /ˈrɪbən/ Band
off-limits (adjective) /ɒf ˈlɪmɪts/ (Zutritt) verboten The new sports centre asked a famous sports personality to
I’m afraid you can’t go in there – it’s off-limits.
come and cut the ribbon and open their new building.
appointment (noun) /əˈpɔɪntmənt/ Termin enjoy (verb) / ɪnˈdʒɔɪ/ Spaß haben an, Spass haben an
I have an appointment with Mr Jones at 10.00 a.m. to discuss
[Schweiz] I hope you enjoy the party this evening.
the new contract.
buffet (noun) /ˈbʌfeɪ/ Buffet
facility (new building) (noun) /fəˈsɪləti/ Anlage, (neues) Thanks for organizing the fantastic buffet.
Gebäude You can join a tour of the new facility this morning.
Public Relations Department (noun) /ˈpʌblɪk rɪˈleɪʃnz
freshen up (phrasal verb) /ˈfreʃn ʌp/ sich frisch machen dɪˈpɑːtmənt/ Abteilung für Öffentlichkeitsarbeit
Can I get you a coffee, or would you like to freshen up a bit?
Our Public Relations Department handles any questions
run through (phrasal verb) /ˈrʌn θruː/ durchgehen from journalists.
Before we get started, I’ll run through today’s programme.
on behalf of (idiom) /ɒn bɪˈhɑːf ɒv/ im Namen von
tour (noun) /tɔː(r)/ Rundgang On behalf of JJP Electronics, I’d like to welcome you to
We’re going to begin with a guided tour of the factory. our facility.
catch up (meet up) (phrasal verb) /kætʃ ʌp/ sich treffen opportunity (noun) /ˌɒpəˈtjuːnəti/ Gelegenheit
Let’s catch up at lunchtime and you can tell me about the They had the opportunity to meet the speakers after
new project. the presentations.
ID card (noun) /ˌaɪˈdiː kɑːd/ Ausweis plant (factory) (noun) /plɑːnt / Betrieb (Fabrik)
You’ll need this ID card to get around the site. Could you take them to the new plant and show them around?
Facilities (Department) (noun) /fəˈsɪlətiz/ remind (verb) /rɪˈmaɪnd/ erinnern
Gebäude(management) You have to ask the Facilities Please remind him to turn off all the lights before he leaves.
Department to repair the heating.
factory (noun) /ˈfæktri/ Fabrik, Werk
registration number (car) (noun) /ˌredʒɪˈstreɪʃn ˈnʌmbə(r)/ Glasbau Hahn is a glass-making factory in Frankfurt in Germany.
Kraftfahrzeugkennzeichen (Auto) Could you tell me your get a chance to (idiom) /ɡet ə tʃɑːns tə/ eine Gelegenheit
car’s registration number?
bekommen, zu He’s introducing the tour this morning, but
likewise (adverb) /ˈlaɪkwaɪz/ benfalls you’ll get a chance to meet up with him over lunch.
‘Nice to meet you.’ ‘Likewise.’
hang on to (sth) (phrasal verb) /hæŋ ˈɒn tə .../ 2F Asking for and offering help
(etw.) behalten I’ll hang on to it for you, until you get back.
set up (phrasal verb) /set ʌp/ aufbauen, einrichten
schedule (noun) /ˈʃedjuːl/ Plan Can you help me set up the equipment for my presentation?
What’s the schedule for this year’s conference?
spare a moment (idiom) / speə ə ˈməʊmənt/ sich einen
Moment Zeit nehmen Can you spare a moment to have a
2E Understanding a welcome speech look at this for me?
headquarters (noun) /ˌhedˈkwɔːtəz/ Hauptniederlassung wonder (verb) /ˈwʌndə(r)/ sich fragen
Have you visited the company headquarters yet? I wonder if you would have time to meet for lunch next week?
ago (adverb) /əˈɡəʊ/ vor database (noun) /ˈdeɪtəbeɪs/ Datenbank
Our company started 12 years ago in a small rented office Please add the new client’s details to our customer database.
in Berlin.
initial (adjective) /ɪˈnɪʃl/ erstmalig
rented (adjective) /ˈrentɪd/ gemietet Could you help me with the initial set-up of my computer?
The company is based in a small rented office in the city centre.
at some point (idiom) /ət səm pɔɪnt/ irgendwann
expansion (noun) /ɪkˈspænʃn/ Expansion Could you help me with the sales report at some point
The opening of this new office is the next step in our expansion. this week?

WORDLIST
MODULE 2
in the meantime (phrase) /ɪn ðə ˈmiːntaɪm/ in der hang on (phrasal verb) /hæŋ ɒn/ dran bleiben, warten
Zwischenzeit We can continue with this next week, but in the Hang on, I’m not finished yet.
meantime, can you think of some more ideas? incident (noun) /ˈɪnsɪdənt/ Zwischenfall
favour (noun) /ˈfeɪvə(r)/ Gefallen There was an incident at the check-in desk, and the flight was
Can I ask a favour? I need some help with this delivery. delayed by one hour.
handbook (noun) /ˈhændbʊk/ Handbuch resolve (verb) /rɪˈzɒlv/ lösen
Is there a handbook for the ordering process? They tried to resolve the problem quickly.
publisher (noun) /ˈpʌblɪʃə(r)/ Verleger
They work for a travel guide publisher. 2H Presenting yourself
stand (at an exhibition) (noun) /stænd/ Stand (auf einer promote (verb) /prəˈməʊt/ befördern
Ausstellung) Please come and see us at our stand at this I was promoted to this position last year.
weekend’s trade fair.
previous (adjective) /ˈpriːviəs/ vorherig
back to front (idiom) /bæk tə frʌnt/ falsch herum In my previous job, I worked in the HR Department.
Your T-shirt is on back to front – you need to turn it round.
analyse (verb) /ˈænəlaɪz/ analysieren
freebies (noun plural) /ˈfriːbiz/ Werbegeschenke We will analyse your performance over the first six months.
Do you have any freebies to give away?
target (verb) /ˈtɑːɡɪt / abzielen auf
space (noun) /speɪs/ Platz In the future we may have to target a different market.
I don’t think there’s space in the bag for all your clothes.
grateful (adjective) /ˈɡreɪtfl/ dankbar
clear up (phrasal verb) /klɪə ʌp/ aufräumen I would be grateful if you could send me your latest catalogue.
It took us a long time to clear up all the boxes after
the conference.
freelance (adjective) /ˈfriːlɑːns/ freiberuflich
My name’s Amy Chang and I’m a freelance consultant.
mistake (noun) /mɪˈsteɪk/ Fehler
If you make a mistake, you have to do it again.
look to (aim to) (phrasal verb) /lʊk tə/ beabsichtigen
They will look to increase the sales in Europe.
manage to (phrasal verb) /ˈmænɪdʒ tə/ es schaffen, zu
Yes, I think I can manage to do it by myself.
improve (verb) /ɪmˈpruːv/ verbessern
We need to improve our sales figures by 5% over the next
six months.
2G Telling an anecdote sales figures (noun plural) /ˈseɪlz fɪɡəz/ Umsatzzahlen
anecdote (noun) /ˈænɪkdəʊt/ Anekdote I’ve met with all the country managers to discuss our falling
The anecdotes he told during his presentation made sales figures.
everyone laugh. reduce (verb) /rɪˈdjuːs/ senken
overbook (verb) /ˌəʊvəˈbʊk/ überbuchen These new energy-saving lights will help reduce the cost of
Airline companies frequently overbook their flights because lighting our office.
some passengers usually cancel. look forward to (phrasal verb) /lʊk ˈfɔːwəd tə/ sich freuen
ground staff (noun) /ˈɡraʊnd stɑːf/ Bodenpersonal auf I look forward to hearing from you soon.
The ground staff often help you check in for your flight. run (a department) (verb) /rʌn/ (eine Abteilung) leiten
guess (verb) /ɡes/ raten He runs a local language school.
Can you guess what question they asked me? course (training) (noun) /kɔːs/ Kurs (Schulung)
vacation (noun) /veɪˈkeɪʃn/ Urlaub, Ferien I hope you find this morning’s training course useful.
He’s on vacation with his family in Florida at the moment. satisfied (adjective) /ˈsætɪsfaɪd/ zufrieden
tight schedule (noun) /taɪt ˈʃedjuːl/ straffer Zeitplan Most customers were very satisfied with the service
We don’t have much time to prepare because we’re on a they received.
tight schedule. take on (new staff) (phrasal verb) /teɪk ɒn/ (neue
what the heck (idiom) (very informal) /wɒt ðə hek/ was Mitarbeiter) übernehmen We usually take on about ten new
soll’s Let’s take the day off – what the heck! staff every year.
inconvenient (adjective) /ˌɪnkənˈviːniənt/ unpraktisch, session (noun) /ˈseʃn/ Sitzung
ungünstig There are no buses to the hotel after 10.00 p.m. – The first session of the training course is about how to improve
it’s very inconvenient! communication skills.
passenger (noun) /ˈpæsɪndʒə(r)/ Passagier, Fahrgast useful (adjective) /ˈjuːsfl/ nützlich
Each passenger is only allowed to take one piece of hand I hope you’ll find the training sessions useful.
luggage onto the plane. supervise (verb) /ˈsuːpəvaɪz/ anleiten
flexible (with dates) (adjective) /ˈfleksəbl/ flexibel (in It’s important to supervise the new employees and give them
Bezug auf Termine) We can be flexible with the dates – any support when they need it.
time this week is OK. background (noun) /ˈbækɡraʊnd/ Hintergrund
upgrade (a seat) (verb) /ʌpˈɡreɪd/ hochstufen (in eine I’ll talk about the background to the situation, and then about
höhere Flugklasse) Can you upgrade my seat to first class? the current problems.

WORDLIST
MODULE 3
expand (verb) /ɪkˈspænd/ (sich) ausweiten expensive (adjective) /ɪkˈspensɪv/ teuer
We’re planning to expand into other markets. Our products are the most expensive but they are also the
highest quality.
nevertheless (adverb) /ˌnevəðəˈles/ nichtsdestotrotz
Our services are expensive, but nevertheless we provide good
module 3
value for money.
3A A company profile rank (verb) /ræŋk/ einstufen
factory (noun) /ˈfæktri/ Fabrik, Werk Our customers rank quality higher than price.
Glasbau Hahn is a glass-making factory in Frankfurt in Germany. price tag (noun) /ˈpraɪs tæɡ/ Preisschild
found (verb) /faʊnd/ gründen It’s an expensive service, but the price tag is not the only
J. Canning Ltd. was founded in 1894 by Joseph Canning. decision factor.
be based (phrase) /bi beɪst/ ansässig sein lately (adverb) /ˈleɪtli/ vor kurzem
Our company is based in France, but we do business all We have lately started selling to the Chinese market.
over Europe. check (verb) /tʃek/ überprüfen, kontrollieren
trace (sth) back to (phrasal verb) /treɪs ... bæk tə/ The Quality Control Department checks that the products have
(etw.) zurückverfolgen auf We can trace our company no defects.
history back to 1836. refer to (phrasal verb) /rɪˈfɜː tə/ sich wenden an
glazier (noun) /ˈɡleɪziə(r)/ Glaser Please refer to my letter of 6 February for the details.
Could you call the glazier and ask them to replace that limited (adjective) /ˈlɪmɪtɪd/ begrenzt
broken window? It’s a small company with only a limited range of products.
widow (noun) /ˈwɪdəʊ/ Witwe range (noun) /reɪndʒ/ Produktpalette
She’s a widow – her husband died five years ago. It now sells a huge range of goods to restaurants, shops,
strictly (adverb) /ˈstrɪktli/ ausschließlich, ausschliesslich and hotels.
[Schweiz] We are strictly a design company, so we aren’t unique selling proposition (USP) (noun) /juːˌniːk ˈselɪŋ
involved in writing the texts for the material. prɒpəˌzɪʃn ˌjuː es ˈpiː/ Alleinstellungsmerkmal Its unique
louvered window (noun) /ˈluːvəd ˈwɪndəʊ/ selling proposition is that it sources food locally and therefore
Lamellenfenster Louvered windows are special windows has a lower impact on the environment than its competitors.
for ventilation. source (verb) /sɔːs/ beziehen
display case (noun) /dɪˈspleɪ keɪs/ Schaukasten We source our products from all over the world.
We provide display cases for museum exhibitions. impact (noun) /ˈɪmpækt/ Auswirkung
client (noun) /ˈklaɪənt/ Kunde, Klient The increase in domestic flights has a high impact on
I’m meeting an important client today to discuss the new the environment.
price list. environment (noun) /ɪnˈvaɪrənmənt/ Umwelt
brave (adjective) /breɪv/ mutig This supermarket buys food from local suppliers and therefore
They were brave to start selling in China when they didn’t know has a low impact on the environment.
anything about the market. head office (noun) /ˌhed ˈɒfɪs/ Hauptsitz
turn out well (idiom) /tɜːn aʊt ˈwel/ gut enden Their company has three offices in the UK, including its head
I hope your decision to expand the business into Asia turns office in Birmingham.
out well. expand (verb) /ɪkˈspænd/ (sich) ausweiten
spread around (adjective) /spred əˈraʊnd/ verteilt in We’re planning to expand into other markets.
They have 30 different offices, spread around the country. current (adjective) /ˈkʌrənt/ aktuell
competitor (noun) /kəmˈpetɪtə(r)/ Konkurrent What’s the reason for changing the current system?
The company makes planes for the commercial aircraft market, useful (adjective) /ˈjuːsfl/ nützlich
where its main competitor is Boeing. I hope you’ll find the training sessions useful.
invent (verb) /ɪnˈvent/ erfinden buy (verb) /baɪ/ kaufen
Our company is trying to invent a new type of solar-energy The Purchasing Department buys from suppliers.
mobile phone.
apparent (adjective) /əˈpærənt/ ersichtlich
3B Talking about your company
The reason for the takeover wasn’t apparent until they had a
press conference. online (adjective) /ˌɒnˈlaɪn/ Online-
This company provides many different Internet services,
rather (alternative) (adverb) /ˈrɑːðə(r)/ lieber, eher
including online shopping.
(Alternative) I prefer to email, rather than use the phone.
advertising (noun) /ˈædvətaɪzɪŋ/ Werbung
bidding (noun) /ˈbɪdɪŋ/ Ausschreibung
Most of its sales come from advertising on its website.
Several companies were involved in the bidding for the
new contracts. website (noun) /ˈwebsaɪt/ Website
Check our company’s website for information on all our services.

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MODULE 3
tyre (noun) /ˈtaɪə(r)/ Reifen arrange (verb) /əˈreɪndʒ/ organisieren
This company produces tyres for cars and other vehicles. We need to arrange a visit to the new warehouse.
vehicle (noun) /ˈviːəkl/ Fahrzeug maintain (verb) /meɪnˈteɪn/ pflegen
We use a variety of vehicles to transport our products Our superb service allows us to maintain excellent relationships
to customers. with all our customers. 
travel guide (noun) /ˈtrævl ɡaɪd/ Reiseführer deal (noun) /diːl / Geschäft
This travel guide has a list of all the best hotels in Beijing. I’m still trying to negotiate the best deal on the room prices with
operate (verb) /ˈɒpəreɪt/ tätig sein the hotel.
We operate in 40 different countries worldwide. transport (noun) /ˈtrænspɔːt/ Transport
retail (noun) /ˈriːteɪl/ Einzelhandel, Detailhandel [Schweiz] I organize all the transport from suppliers to our factories, and
She’s a retail buyer for one of the big supermarket chains. from our factories to customers.
specialize in (phrasal verb) /ˈspeʃəlaɪz ɪn/ sich supplier (noun) /səˈplaɪə(r)/ Lieferant
spezialisieren auf What sort of products do you We usually buy our parts from a supplier in the USA.
specialize in? deal with (phrasal verb) /diːl wɪð/ Kontakt haben zu
furniture (noun) /ˈfɜːnɪtʃə(r)/ Möbel My last manager trusted me and let me deal with clients on
We’d like to buy a new range of office furniture for our company. my own.
subsidiary (noun) /səbˈsɪdiəri/ Niederlassung responsible (adjective) /rɪˈspɒnsəbl/ verantwortlich

Our company owns many subsidiaries around the world. Our Training Department is responsible for organizing the
training courses for all new staff.
mechanism (noun) /ˈmekənɪzəm/ Mechanismus
We specialize in automatic door mechanisms. software (noun) /ˈsɒftweə(r)/ Software
The new software will automatically scan your computer for
mainly (adverb) /ˈmeɪnli/ hauptsächlich viruses when you open it.
We mainly deal with the European market, but we sometimes do
business in the Middle East as well. report to (phrasal verb) /rɪˈpɔːt tə/ berichten an
All the sales staff report to the sales manager.
suitable (adjective) /ˈsuːtəbl/ passend, geeignet
3C Company structure I hope that my qualifications are suitable for the job.
Marketing (Department) (noun) /ˈmɑːkɪtɪŋ/ Marketing- adviser (noun) /ədˈvaɪzə(r)/ Berater
(Abteilung) Our Marketing Department produces all our My financial adviser helps me to plan my future investments.
promotional material.
account (bank) (noun) /əˈkaʊnt / Konto
Purchasing (Department) (noun) /ˈpɜːtʃəsɪŋ/ Einkauf- I opened a new savings account at the bank yesterday.
(Abteilung) The Purchasing Department buys products
from suppliers.
Finance (Department) (noun) /ˈfaɪnæns/ Finanz- 3D Talking about your job
(Abteilung) The Finance Department deals with all Public Relations (Department) (noun) /ˌpʌblɪk rɪˈleɪʃnz/
the money. Öffentlichkeitsarbeit I work in the Public Relations
Research and Development (Department) (noun) Department, so I answer questions from journalists when our
/rɪˌsɜːtʃ ənd dɪˈveləpmənt/ (Abteilung) Forschung und company is in the news.
Entwicklung Our Research and Development Department psychologist (noun) /saɪˈkɒlədʒɪst/ Psychologe
looks for new ways to improve our products. I’m an occupational psychologist – I deal with problems in
IT (Department) (noun) /ˌaɪ ˈtiː/ IT relations between staff.
The IT Department maintains the computer system. chain (retail) (noun) /tʃeɪn/ Kette (Einzelhandel,
Logistics (Department) (noun) /ləˈdʒɪstɪks/ Logistik- Detailhandel [Schweiz]) I work for a large supermarket chain
(Abteilung) The Logistics Department organizes the which has many shops around the country.
transport of products. involve (verb) /ɪnˈvɒlv/ beinhalten, umfassen
Quality Control (Department) (noun) /ˈkwɒləti kəntrəʊl/ My job involves buying salads and vegetables from local and
(Abteilung) Qualitätskontrolle The Quality Control national suppliers.
Department checks that the products have no defects. take part in (idiom) /teɪk pɑːt ɪn/ sich beteiligen an
Human Resources (Department) (noun) /ˈhjuːmən rɪˈsɔːsɪz/ When programmers are preparing new versions of old products,
Personalabteilung The Human Resources Department finds we take part in the discussions.
new staff. external consultant (noun) /ɪkˈstɜːnl kənˈsʌltənt/ externer
Customer Services (noun) /ˈkʌstəmə ˈsɜːvɪsɪz/ Berater An external consultant is a person from outside a
Kundendienste Customer Services deal with all the enquiries company who gives expert advice.
and complaints from our customers. shelves (noun plural) /ʃelvz/ Regale
Technical Support (Department) (noun) /ˈteknɪkl səˈpɔːt/ He’s looking at ways to get our salads and vegetables to the
(Abteilung) technischer Support The Technical Support supermarket shelves more quickly.
Department answers calls from customers who are having
problems with their software.

WORDLIST
MODULE 3
consist of (phrasal verb) /kənˈsɪst ɒv/ bestehen aus washbag (noun) /ˈwɒʃbæɡ/ Kulturbeutel
A lot of my work consists of answering questions from I forgot to bring my washbag, but luckily my hotel room had a
journalists when our company is in the news. toothbrush and a razor.
involved in (adjective) /ɪnˈvɒlvd ɪn/ beteiligt an brand new (adjective) /brænd njuː/ brandneu
I’m involved in a new project to attract new people to the This is a brand new product which we hope will sell well.
police force. stylish (adjective) /ˈstaɪlɪʃ/ modisch
employment agency (noun) /ɪmˈplɔɪmənt ˌeɪdʒənsi/ He always wears very fashionable clothes to work – he’s
Arbeitsvermittlung I got my current job through an very stylish.
employment agency. attractive (adjective) /əˈtræktɪv/ attraktiv
self-employed (adjective) /ˌself ɪmˈplɔɪd/ selbstständig Travel in style with this stylish and attractive new bag.
I own my own business – I’m self employed. practical (adjective) /ˈpræktɪkl/ praktisch
basically (adverb) /ˈbeɪsɪkli/ grundsätzlich A practical item is useful but not always stylish.
Basically, my job consists of answering calls from customers switch (change) (verb) /swɪtʃ/ wechseln
who are having problems with their software. If we switch from normal to energy-saving lights, we’ll save a lot
teamwork (noun) /ˈtiːmwɜːk/ Gruppenarbeit of money.
We’re doing a training course on how to work better together economical (adjective) /ˌekəˈnɒmɪkl/ sparsam
and improve teamwork. My car is very economical because it doesn’t use much petrol.
subcontractors (noun plural) /ˌsʌbkənˈtræktəz/ Zulieferer fashionable (adjective) /ˈfæʃnəbl/ modisch
Subcontractors are companies that do work for you that you If something is fashionable it is stylish and popular.
can’t do yourself.
carpooling (noun) /ˈkɑːpuːlɪŋ/ Fahrgemeinschaft
develop (verb) /dɪˈveləp/ erarbeiten, entwickeln Our carpooling system is much cheaper for the staff because
We hope to develop more training courses in the future. they save money on commuting to work.
program (noun) /ˈprəʊɡræm/ Programm model (of a product) (noun) /ˈmɒdl/ Modell (eines
We’ve decided to install a new software program. Produkts) They took a long time planning the new model and
version (noun) /ˈvɜːʃn/ Version it’s very well designed.
The latest version of the software is much faster than the launch (verb) /lɔːntʃ/ einführen
old product. How often does your company launch new products?
solve (verb) /sɒlv/ lösen
What sort of problems do you have to solve?
3F Talking about services
issue (noun) /ˈɪʃuː/ Problem, Frage
We speak to customers every day, so we know the technical
instead of (adverb) /ɪnˈsted əv/ anstelle von
You charged me €49.99, instead of the advertised price
issues very well.
of €29.99.
installation (noun) /ˌɪnstəˈleɪʃn/ Installation
The installation of an Internet-based phone system was
access (noun) /ˈækses/ Zugang
This service gives you access to all the latest information.
very successful.
accurate (adjective) /ˈækjərət/ korrekt, präzise
Is the information in your report accurate?
3E Talking about products
convenient (adjective) /kənˈviːniənt/ passend, bequem
gadget (noun) /ˈɡædʒɪt/ Gerät Spielerei This service gives you 24-hour access to your accounts,
I like to buy all the latest electronic gadgets. whenever it’s convenient for you.
health (noun) /helθ/ Gesundheit ensure (verb) /ɪnˈʃɔː(r)/ sicherstellen
I work in the health and beauty industry. The new computer security system ensures that you stay
brand (noun) /brænd/ Marke safe online.
Most customers buy handbags that are a famous brand. combine (verb) /kəmˈbaɪn verbinden
user-friendly (adjective) /ˌjuːzə ˈfrendli/ Consumers can combine multiple flights, hotel bookings, car
benutzerfreundlich If something is user-friendly then it’s rentals, and local activities all from just one website.
easy to use. multiple (adjective) /ˈmʌltɪpl/ mehrfach
assembly (noun) /əˈsembli/ Aufbau The system allows you to place multiple orders at the
The furniture comes with very user-friendly same time.
assembly instructions. customize (verb) /ˈkʌstəmaɪz/ anpassen
functional (adjective) /ˈfʌŋkʃənl/ funktionsfähig Guests can customize their hotel bookings to fit their needs.
If something is functional it is useful. discount (noun) /ˈdɪskaʊnt/ Preisnachlass
frequent (adjective) /ˈfriːkwənt/ häufig You can get a 10% discount if you book your flight four weeks
I’m a frequent traveller – I go abroad on business about twice in advance.
a month. cash machine (noun) /kæʃ məˈʃiːn/ Geldautomat
compact (adjective) /ˈkɒmpækt/ kompakt The bank is closed but you can use the cash machine outside.
This compact travel clock can fit easily into any overnight bag.

WORDLIST
MODULE 3
cashier (noun) /kæˈʃɪə(r)/ Bankangestellter, hacker (noun) /ˈhækə(r)/ Hacker
Bankangestellte Can you ask the cashier at the bank to put The hacker created a virus program which was able to read
this cheque into my account? private employee information on our network.
queue (noun) /kjuː/ Schlange
There was a really long queue for the taxis outside the airport. 3H Presenting plans
relevant (adjective) /ˈreləvənt/ relevant flexitime (noun) /ˈfleksitaɪm/ Gleitzeit
Search engines allow people to find relevant websites. Our company has flexitime so we can decide when we want to
rely on (phrasal verb) /rɪˈlaɪ ɒn/ sich verlassen auf start and finish work.
They provide an excellent service, so we can rely on them to relocate (verb) /ˌriːləʊˈkeɪt/ den Standort wechseln,
deliver orders on time. verlegen We are going to relocate to a larger building in the
full-time (adjective / adverb) /ˌfʊl ˈtaɪm/ Vollzeit city centre.
Most of our employees are full-time, but some work part-time. implement (verb) /ˈɪmplɪment/ umsetzen
call centre (noun) /kɔːl ˈsentə(r)/ Callcenter We have to discuss how we are going to implement
The bank is based in the UK but its call centre is in India. these changes.
look into (research) (phrasal verb) /lʊk ˈɪntə/ untersuchen
3G Talking about changes (nachforschen) Please could you look into what happened?
procedure (noun) /prəˈsiːdʒə(r)/ Verfahren recommendation (noun) /ˌrekəmenˈdeɪʃn/ Empfehlung

We need to explain the new security procedures to all the staff. Can you look into the process and make recommendations on
how it can all be improved?
background (noun) /ˈbækɡraʊnd/ Hintergrund
I’ll talk about the background to the situation, and then about appropriate (adjective) /əˈprəʊpriət/ angemessen
the current problems. Always use an appropriate greeting at the start.
run through (phrasal verb) /ˈrʌn θruː/ durchgehen require (verb) /rɪˈkwaɪə(r)/ erfordern, benötigen
Before we get started, I’ll run through today’s programme. Do you require a single or a double room?
steal (verb) /stiːl/ stehlen core hours (noun plural) /kɔː ˈaʊəz/ Kernzeit
You should lock your money in a drawer, in case someone The staff have to work core hours which are agreed by their
steals it. line manager.
safeguard (verb) /ˈseɪfɡɑːd / (ab) sichern line manager (noun) /laɪn ˈmænɪdʒə(r)/ direkter
No one has stolen anything, but we need to safeguard against Vorgesetzter All staff must agree their working hours with
that happening. their line manager.
upgrade (verb) /ʌpˈɡreɪd/ ein Upgrade durchführen team leader (noun) /tiːm ˈliːdə(r)/ Gruppenleiter
We’ve decided to upgrade the online booking system. The team leader decides which job to give to each of the
team members.
update (verb) /ʌpˈdeɪt/ aktualisieren, updaten
Can you update us on the plans for the new security system? overrun (verb) /ˌəʊvəˈrʌn/ länger dauern
The morning presentation has overrun, so we need to take a
install (verb) /ɪnˈstɔːl/ installieren shorter lunch break.
The company needs to install new software for its online
order system. regular (adjective) /ˈreɡjələ(r)/ regelmäßig, regelmässig
[Schweiz] We should set up regular meetings to discuss
swipe card (noun) /swaɪp kɑːd/ Magnetkarte your progress.
They introduced a new swipe card system to improve
their security.
badge (noun) /bædʒ/ Werksausweis
Security can’t always check everyone’s badge when they module 4
come in.
4A Describing graphs
incident (noun) /ˈɪnsɪdənt/ Zwischenfall
graph (noun) /ɡrɑːf/ Grafik
There was an incident at the check-in desk, and the flight was
This graph shows the revenue from sales for last year.
delayed by one hour.
rate of unemployment (noun) /reɪt ɒv ˌʌnɪmˈplɔɪmənt/
prevent (verb) /prɪˈvent/ hindern
Arbeitslosenrate The rate of unemployment increased to
Our current security system doesn’t prevent people from
11% in September.
entering your office.
increase (verb) /ɪnˈkriːs/ steigern
virus (noun) /ˈvaɪrəs/ Virus
We need to increase sales from 5,000 units to 6,000 units in the
This software protects your network from attacks by
next three months.
virus programs.
interest rate (noun) /ˈɪntrest reɪt/ Zinsrate
corridor (noun) /ˈkɒrɪdɔː(r)/ Flur
The bank interest rate decreased by 2% in May.
We’ve decided to install CCTV in all the corridors around
the offices. decrease (noun) /ˈdiːkriːs/ Abnahme
There was a 10% decrease in sales when our main distributor
went out of business.

WORDLIST
MODULE 4
inflation (noun) /ɪnˈfleɪʃn/ Inflation complaint (noun) /kəmˈpleɪnt/ Beschwerde
Inflation went down from 5.5% in December to 5% in January. There was a 15% increase in customer complaints when we
consumer spending (noun) /kənˌsjuːmər ˈspendɪŋ/ started our online ordering system.
Verbraucherausgaben Consumer spending rose sharply slightly (adverb) /ˈslaɪtli/ leicht, etwas
in November. Sales rose slightly to 7,000 units in May, from 6,500 units
retail price index (noun) /ˌriːteɪl ˈpraɪs ˌɪndeks/ in April.
Einzelhandelspreisindex The retail price index went up slight (little) (adjective) /slaɪt/ leicht (klein)
slightly last month. There was a slight improvement of 2% in the first quarter sales
steadily (adverb) /ˈstedɪli/ stetig compared to last year.
Production fell steadily in the last quarter of the year. distributor (noun) /dɪˈstrɪbjətə(r)/ Vertreiber
quarter (three months) (noun) /ˈkwɔːtə(r)/ Quartal We can’t start selling our products in Asia until we find
Production fell steadily in the last quarter of the year. a distributor.
sales campaign (noun) /ˈseɪlz kæmˌpeɪn/ Werbeaktion break into (a market) (phrasal verb) /breɪk ˈɪntə/
When did the spring sales campaign start? (in einem Markt) Fuß fassen, Fuss fassen [Schweiz]
Sales went up when we began to break into the Chinese market.
dip (noun) /dɪp/ Abnahme
There was a dip in customer orders in June, but they increased aspect (noun) /ˈæspekt/ Aspekt
again in July. I’ve had training in various different aspects of IT.
drop (verb) /drɒp/ senken bar chart (noun) /ˈbɑː tʃɑːt/ Balkendiagramm

If they drop their prices, we will buy more of their products. This bar chart shows the results of the survey.
wholesaler (noun) /ˈhəʊlseɪlə(r)/ Großhändler,

Grosshändler [Schweiz] We have increased our discounts 4C Comparing visual information
to wholesalers. frozen food (noun) /ˈfrəʊzn fuːd/ Tiefkühlkost
stable (adjective) /ˈsteɪbl/ stabil Most of the supermarket’s sales are of its frozen food products,
Sales remained stable at 7,000 units per month for most of such as ice cream.
the year. pie chart (noun) /ˈpaɪ tʃɑːt/ Tortendiagramm
remain steady (verb) /rɪˈmeɪn ˈstedi/ unverändert bleiben The pie chart shows the results of the survey.
The number of female customers usually remains steady, whilst premium (product) (adjective) /ˈpriːmiəm/ erstklassig
the number of male customers varies depending on the time (Produkt) We can sell the premium brands for a much
of year. higher price.
poultry (noun) /ˈpəʊltri/ Geflügel
4B Describing changes Why are meat and poultry sales falling?
market share (noun) /ˌmɑːkɪt ˈʃeə(r)/ Marktanteil ready meal (noun) /ˈredi miːl/ Fertiggericht
Our market share fell by 1% last year. Pasta dishes are our most popular ready meal, followed by Indian
gross revenue (noun) /ɡrəʊs ˈrevənjuː/ Bruttoerlös and Chinese dishes.
A company’s gross revenue is the total amount of money that dessert (noun) /dɪˈzɜːt/ N
achtisch
comes into the company before any deductions are taken off. It’s a three-course meal, with a choice of starter, main course,
raw materials (noun plural) /ˌrɔː məˈtɪəriəlz/ Rohstoffe and dessert.
How can we reduce the cost of raw materials retailer (noun) /ˈriːteɪlə(r)/ Einzelhändler, Detailhändler
and manufacturing? [Schweiz] Every successful retailer has the appropriate stock
distribution (noun) /ˌdɪstrɪˈbjuːʃn/ Vertrieb levels available to satisfy their clients’ needs.
Delivery times were shorter because of the new statistics (noun) /stəˈtɪstɪks/ Statistik
distribution system. Analysing last year’s sales statistics will help you order the
research (noun) /rɪˈsɜːtʃ/ Nachforschung correct stock for this year.
You can do a lot of the research on a company on the Internet. best-seller (noun) /ˌbest ˈselə(r)/ Bestseller
debt (noun) /det/ Schuld Pasta dishes are the most popular – they’re our best-seller.
We need to pay the debts to our suppliers by the end of multi-pack (noun) /ˈmʌlti pæk/ Multipackung
the month. Buying multi-packs is usually cheaper than buying
investment (noun) /ɪnˈvestmənt/ Investition individual items.
Earnings from investments are down by 3% this year. margin (financial) (noun) /ˈmɑːdʒɪn/ Gewinnspanne
productivity (noun) /ˌprɒdʌkˈtɪvəti/ Produktivität (Finanzen) Our margins are better on the more
Employing more staff will result in an increase in productivity. expensive brands.
staff turnover (noun) /stɑːf ˈtɜːnəʊvə(r)/ brand (noun) /brænd/ Marke

Mitarbeiterfluktuation The large pay raise resulted in a Most customers buy handbags that are a famous brand.
decrease in staff turnover. worrying (adjective) /ˈwʌriɪŋ/ beunruhigend
The low sales figures are a little worrying.

WORDLIST
MODULE 4
range (noun) /reɪndʒ/ Produktpalette retained (adjective) /rɪˈteɪnd/ einbehalten
It now sells a huge range of goods to restaurants, shops, A company’s retained earnings is the final profit it makes after it
and hotels. has paid all its costs and dividends to stockholders.
adventurous (adjective) /ədˈventʃərəs/ abenteuerlich meet (a target) (verb) /miːt/ (eine Zielvorgabe) erfüllen
Customers are becoming more adventurous and are trying lots They sold 5,250, but they didn’t meet their target of 6,000.
of different new recipes. exceed (a target) (verb) /ɪkˈsiːd/ (ein Ziel) übertreffen
recipe (noun) /ˈresəpi/ Rezept We have a strong sales team, who usually exceed their sales
About half our ready meal sales are international recipes. target for each month.
curry (noun) /ˈkʌri/ Curry drug (medicine) (noun) /drʌɡ/ Medikament
I like spicy food, especially curry. The pharmaceutical company produces a number of different
spicy (adjective) /ˈspaɪsi/ scharf cancer drugs.
Indian food is often quite spicy.
cardboard box (noun) /ˈkɑːdbɔːd bɒks/ Pappkarton 4F Reporting on sales figures
All the books are packed into cardboard boxes. export market (noun) /ˈekspɔːt ˌmɑːkɪt/ Exportmarkt
discount (noun) /ˈdɪskaʊnt/ Preisnachlass Our biggest export market is Brazil.
You can get a 10% discount if you book your flight four weeks forecast (noun) /ˈfɔːkɑːst/ Ausblick
in advance. The forecast for sales from now until the end of the year is an
in stock (adjective) /ɪn stɒk/ auf Lager increase of 4.7%, which means that we would end the year with
We have the laptops in stock and can ship them within 24 hours an increase of 8%.
of your order. delighted (adjective) /dɪˈlaɪtɪd/ erfreut
I’m delighted to tell you that we have been able to sell over
4D Explaining cause and effect 9,000 units.
overheads (noun plural) /ˈəʊvəhedz/ Gemeinkosten conservative (adjective) /kənˈsɜːvətɪv/ vorsichtig

A company’s overheads are costs like rent, electricity, and We expect an increase in sales of 13.5%, and that’s a
phone charges. conservative estimate.
direct mailing (noun) /dəˌrekt ˈmeɪlɪŋ/ Direkt-Mailing average (adjective) /ˈævərɪdʒ/ durchschnittlich,
We use direct mailing to send all our customers our Durchschnitts- The average delivery time is ten days.
latest catalogue.
launch party (noun) /ˈlɔːntʃ pɑːti/ Eröffnungsfeier 4G Describing a process
We’ve invited all our important clients to the launch party for the brainstorm (verb) /ˈbreɪnstɔːm/ ein Brainstorming machen
new season’s designs. We usually brainstorm ideas to come up with the best way to
result in (phrasal verb) /rɪˈzʌlt ɪn/ führen zu deal with problems.
Improving customer service often results in better stage (of a process) (noun) /steɪdʒ/ Stufe (eines
customer satisfaction. Prozesses) What are the main stages of the process?
recovery (noun) /rɪˈkʌvəri/ Erholung apply (for a job) (verb) /əˈplaɪ/ sich (auf eine Stelle)
The big orders from Japan resulted in a recovery in sales. bewerben What job do you think you will apply for?
trend (noun) /trend/ Tendenz biodiesel (noun) /ˈbaɪəʊdiːzl/ Biodiesel
We’re selling more vegetables, which might be part of a trend All our delivery vehicles use biodiesel fuel.
towards healthier eating.
refinery (noun) /rɪˈfaɪnəri/ Raffinerie
due to (adjective) /djuː tə/ aufgrund Each refinery can produce 8,000 tonnes of biodiesel per year
The cost savings were due to the move to the larger warehouse. from vegetable oils.
oil lamp (noun) /ɔɪl læmp/ Öllampe
4E Interpreting financial results The jatropha plant has been used for centuries to make
stockholders (noun plural) /ˈstɒkhəʊldəz/ Aktieninhaber oil lamps.
A dividend is money paid to the stockholders. essentially (adverb) /ɪˈsenʃəli/ im Wesentlichen
gross margin (noun) /ˈɡrəʊs ˌmɑːdʒɪn/ Bruttogewinn Essentially, there are two main stages: growing and processing.
A company’s gross margin is the profit it makes before you take harvest (verb) /ˈhɑːvɪst/ ernten
off certain deductions like transport costs and tax. After we harvest the vegetable crops we take them to the
net income (noun) /ˌnet ˈɪnkʌm/ Nettoeinkommen refinery and turn them into biodiesel.
A company’s net income is the profit it makes after you take off grinder (machinery) (noun) /ˈɡraɪndə(r)/ Mühle (Maschine)
certain deductions like transport costs and tax. Having brought the seeds to the refinery, you feed them into
dividend (noun) /ˈdɪvɪdend/ Dividende a grinder.
The company pays a dividend to all its stockholders at the end conversion (noun) /kənˈvɜːʃn/ Umwandlung
of the year. The conversion of the seeds to biodiesel is a one-stage process.

WORDLIST
MODULE 4
methanol (noun) /ˈmeθənɒl/ Methanol
Methanol is a type of alcohol that you can’t drink.
module 5
emissions (CO2) (noun plural) /iˈmɪʃnz/ (CO2) Ausstoß, 5A Introduction to emails, letters, and memos
Ausstoss [Schweiz] Our new diesel engine produces about memo (noun) /ˈmeməʊ/ Memo, Mitteilung
half the CO2 emissions of a normal diesel engine. Did you get the memo about next week’s visitor to
complex (adjective) /ˈkɒmpleks/ komplex the department?
Is the basic procedure complex or simple? attend (verb) /əˈtend/ anwesend sein
printer (noun) /ˈprɪntə(r)/ Drucker Are you going to attend the planning meeting this afternoon?
We need to order a new printer for the office. apply (for a job) (verb) /əˈplaɪ/ sich (auf eine Stelle)
ink cartridge (noun) /ˌɪŋk ˈkɑːtrɪdʒ/ Tintenpatrone bewerben What job do you think you will apply for?
When the ink cartridge in your printer is empty you should make a complaint (phrase) /meɪk ə kəmˈpleɪnt/ sich
recycle it by sending it back to the supplier. beschweren I’d like to make a complaint about some poor
service I have received.
4H Using visuals in a presentation sender (noun) /ˈsendə(r)/ Absender(in)
survey (noun) /ˈsɜːveɪ/ Umfrage Please reply to the sender of the email within 48 hours.
What were the results of the survey? receiver (noun) /rɪˈsiːvə(r)/ Empfänger(in)
approach (verb) /əˈprəʊtʃ/ angehen Only one receiver of our flyer ordered a new catalogue.
I always approach any new task with a positive attitude and boss (noun) /bɒs/ Chef(in)
a smile. My boss always asks to see me at about 7.00 p.m.!
cancel (verb) /ˈkænsl/ absagen supplier (noun) /səˈplaɪə(r)/ Lieferant
We had to cancel the event because of the rain. We usually buy our parts from a supplier in the USA.
take into account (idiom) /teɪk ɪntə əˈkaʊnt/ notice (of time) (noun) /ˈnəʊtɪs/ (zeitliche) Ankündigung
berücksichtigen We need to take into account the number We’re having the meeting at 10.00 a.m. today! Sorry about the
of people who answered the survey. short notice.
compile (verb) /kəmˈpaɪl/ zusammenstellen look forward to (phrasal verb) /lʊk ˈfɔːwəd tə/ sich freuen
Can you compile a list of all our suppliers? auf I look forward to hearing from you soon.
significant (adjective) /sɪɡˈnɪfɪkənt/ aussagekräftig available (adjective) /əˈveɪləbl/ verfügbar
Which results from the survey are the most significant? I’m afraid Mr Peterson isn’t available this afternoon.
likely (adverb) /ˈlaɪkli/ wahrscheinlich formal (adjective) /ˈfɔːml/ formal
You are more likely to receive responses from customers who Your letters to customers must be formal and polite.
are either very satisfied or very unsatisfied. polite (adjective) /pəˈlaɪt/ höflich
actual (adjective) /ˈæktʃuəl/ tatsächlich You will be more successful if your complaint is polite.
The actual results of the survey were quite different from what expect (verb) /ɪkˈspekt/ erwarten
we had predicted. We expect to improve sales by 15% this year.
consequently (adverb) /ˈkɒnsɪkwəntli/ folglich arrange (verb) /əˈreɪndʒ/ organisieren
We changed our supplier in July and, consequently, our costs We need to arrange a visit to the new warehouse.
went down for the second half of the year.
informal (adjective) /ɪnˈfɔːml/ ungezwungen
decline (verb) /dɪˈklaɪn/ abnehmen The emails between work colleagues are usually quite informal.
Did the number of orders decline after we increased our
request (verb) /rɪˈkwest/ anfragen
delivery charges?
I’d like to request a meeting with your Purchasing Department.
slide (noun) /slaɪd/ Folie
It’s a good idea to use PowerPoint slides with bullet points
showing the key points. 5B Structuring a letter
flow chart (noun) /ˈfləʊ tʃɑːt/ Flussdiagramm congratulate (verb) /kənˈɡrætʃuleɪt/ gratulieren
I used a flow chart in my presentation to show the Please congratulate her on a wonderful opening speech.
research process. interview (noun) /ˈɪntəvjuː/ Bewerbungsgespräch
fairly (adverb) /ˈfeəli/ ziemlich It’s a good idea to do some research on the company before your
The budget is fairly limited, so we have to spend quite carefully. job interview.
handout (noun) /ˈhændaʊt/ Unterlage qualification (noun) /ˌkwɒlɪfɪˈkeɪʃn/ Abschluss
Now in front of you, there’s a handout with the survey’s findings. No higher education qualifications are needed because training
is given on the job.
suitable (adjective) /ˈsuːtəbl/ passend, geeignet
I hope that my qualifications are suitable for the job.
mean to (phrasal verb) /miːn tə/ beabsichtigen
Did you mean to order 1,000 units, or was it a mistake?

WORDLIST
MODULE 5
salutation (in a letter) (noun) /ˌsæljuˈteɪʃn/ Grußformel, instead of (adverb) /ɪnˈsted əv/ anstelle von
Grussformel [Schweiz] (in einem Brief) You should end your You charged me €49.99, instead of the advertised price
letter with a closing salutation, such as ‘Regards’. of €29.99.
signature (noun) /ˈsɪɡnətʃə(r)/ Unterschrift campus (noun) /ˈkæmpəs/ Campus
Can you ask the Director to add her signature to The research building is a long way from the main
these contracts? campus facilities.
recipient (noun) /rɪˈsɪpiənt/ Empfänger(in) dissatisfied (adjective) /dɪˈsætɪsfaɪd/ unzufrieden
Write the recipient’s address below your address. We are dissatisfied with the service that we received.
internship (noun) /ˈɪntɜːnʃɪp/ Praktikum
The internship is a very exciting opportunity to work for 5D Responding to a complaint
our company.
resolve (a problem) (verb) /rɪˈzɒlv/
(ein Problem) lösen They tried to resolve the
5C Writing a complaint problem quickly.
fulfil (verb) /fʊlˈfɪl/ ausführen remedy (verb) /ˈremədi/ Abhilfe schaffen
We don’t have enough stock to fulfil this order. How will you remedy this situation?
relevant (adjective) /ˈreləvənt/ relevant shipment (noun) /ˈʃɪpmənt/ Sendung
Search engines allow people to find relevant websites. Delivery of the shipment will be made to the billing address.
effect (noun) /ɪˈfekt/ Wirkung invoice (verb) /ˈɪnvɔɪs/ in Rechnung stellen
The incident had a long-term effect on their working relationship. They forgot to invoice us for last month’s order.
confirmation (noun) /ˌkɒnfəˈmeɪʃn/ Bestätigung shortfall (noun) /ˈʃɔːtfɔːl/ Fehlmenge
We will send you a confirmation number as soon as you place Please could you make up the shortfall in our order immediately?
the order. due to (about to) (adjective) /djuː tə/ sollen
immediately (adverb) /ɪˈmiːdiətli/ sofort We are due to visit the factory tomorrow.
I’ll deal with the problem immediately and get back to you within unable (adjective) /ʌnˈeɪbl/ etw. unfähig, nicht in der Lage
the hour. I’m afraid we are unable to answer the phone at the moment,
confusion (noun) /kənˈfjuːʒn/ Verwirrung but please leave a message and we will call you back later.
There seems to have been some confusion with another order. look into (research) (phrasal verb) /lʊk ˈɪntə/ untersuchen
charge (money) (verb) /tʃɑːdʒ/ berechnen (Geld) (nachforschen) Please could you look into what happened?
Please charge it to our account as usual. regret (verb) /rɪˈɡret/ bedauern
overdrawn (adjective) /ˌəʊvəˈdrɔːn/ überzogen (Konto) I regret to inform you that the model you have ordered is out
I’m overdrawn on my account, so I have to pay interest. of stock.
bank charges (noun plural) /ˈbæŋk ˌtʃɑːdʒɪz/ blame (verb) /bleɪm/ die Schuld geben
Bankgebühren I am overdrawn at the bank and at risk of If there is a mistake you shouldn’t blame the customer.
getting bank charges. trivialize (verb) /ˈtrɪviəlaɪz/ verharmlosen
reimburse (verb) /ˌriːɪmˈbɜːs/ erstatten Don’t trivialize any complaint – they should all be
Please reimburse me the amount you owe me. treated seriously.
owe (verb) /əʊ/ schulden goodwill gesture (noun) /ˌɡʊdˈwɪl ˈdʒestʃə(r)/ Zeichen des
We only paid part of the bill, so we still owe $500. guten Willens We’d like to offer you a 50% discount as a
meanwhile (adverb) /ˈmiːnwaɪl/ in der Zwischenzeit goodwill gesture.
Please send the correct jeans as soon as possible. Meanwhile, get to the bottom of (sth) (idiom) /ɡet tə ðə ˈbɒtəm ɒv .../
what shall I do with the other pair? (einer Sache) auf den Grund kommen We promise to get to
bill (money) (noun) /bɪl/ Rechnung (Geld) the bottom of the problem as soon as possible.
You’ve sent us a bill for $369.50 and it can’t be right. investigate (verb) /ɪnˈvestɪɡeɪt/ nachforschen
rectify (verb) /ˈrektɪfaɪ/ beheben, berichtigen We will investigate what happened so that this problem doesn’t
Please rectify this mistake at the earliest possible opportunity. occur again.
summer course (noun) /ˈsʌmə kɔːs/ Sommerferienkurs in the meantime (idiom) /ɪn ðə ˈmiːntaɪm/ in der
A group of students are coming to do a four-week summer Zwischenzeit We can continue with this next week, but in the
course at the university. meantime, can you think of some more ideas?
overcharge (verb) /ˌəʊvəˈtʃɑːdʒ/ zu viel berechnen value (verb) /ˈvæljuː/ schätzen
You have overcharged me by $20. We value your custom greatly.
deposit (money) (noun) /dɪˈpɒzɪt/ Kaution, Anzahlung inconvenience (noun) /ˌɪnkənˈviːniəns/ Unannehmlichkeit
(Geld) We need to pay a deposit of $100 per person before Please accept our apologies for the inconvenience this has
we attend the course. caused you.
occur (verb) /əˈkɜː(r)/ auftreten
Please make sure this problem doesn’t occur again.

WORDLIST
MODULE 5
outstanding (remaining) (adjective) /aʊtˈstændɪŋ/ intuitive (adjective) /ɪnˈtjuːɪtɪv/ selbsterklärend
ausstehend (übrig) The outstanding 2,000 units will be The new system is very intuitive so you don’t usually need to
dispatched to you today. look at the instructions.
dispatch (verb) /dɪˈspætʃ/ abfertigen at your fingertips (idiom) /æt jɔː ˈfɪŋɡətɪps/ zur Hand
The warehouse will dispatch your order this afternoon. We want the user to be able to have everything at
their fingertips.
5E Placing an order point out (phrasal verb) /pɔɪnt aʊt/ hinweisen auf
Did you point out that they have to pay a 10% deposit?
place (an order) (verb) /pleɪs/ (eine Bestellung) aufgeben
You can place an order over the phone or online. downside (noun) /ˈdaʊnsaɪd/ Nachteil
One downside of the new system is the need for initial training.
model (of a product) (noun) /ˈmɒdl/ Modell (eines
Produkts) They took a long time planning the new model and preview (noun) /ˈpriːvjuː/ Vorschau
it’s very well designed. There will be a preview of the new system at the trade fair
in April.
receipt (receiving) (noun) /rɪˈsiːt/ Erhalt (Erhalten)
We will pay by credit card on receipt of the invoice. open day (noun) /ˈəʊpən deɪ/ Tag der offenen Tür
You can have a look around the factory at our open day
requirement (noun) /rɪˈkwaɪəmənt/ Anforderungen on Saturday.
Their product doesn’t meet our requirements.
leaflet (noun) /ˈliːflət/ Broschüre, Prospekt
furniture (noun) /ˈfɜːnɪtʃə(r)/ Möbel Please find enclosed the latest information leaflets.
We’d like to buy a new range of office furniture for our company.
promotional (adjective) /prəˈməʊʃənl/ verkaufsfördernd,
bulk order (noun) /bʌlk ˈɔːdə(r)/ Großbestellung, Werbe- We need to think of ideas for our next
Grossbestellung [Schweiz] Can you offer us a discount for a promotional event.
bulk order?
aspect (noun) /ˈæspekt/ Aspekt
purchase (noun) /ˈpɜːtʃəs/ Kauf I’ve had training in various different aspects of IT.
We’d prefer to make a purchase online.
acknowledge (verb) /əkˈnɒlɪdʒ/ bestätigen, anerkennen
highlighter pen (noun) /ˈhaɪlaɪtə pen/ Textmarker (Stift) In your reply you should acknowledge points in the
Can you order a box of highlighter pens for the office?
original enquiry.
transparent (adjective) /trænsˈpærənt/ durchsichtig avoid (verb) /əˈvɔɪd/ meiden
The transparent office tape is strong, smooth, and easy
We need to avoid a situation where everyone in a department
to dispense.
starts work early and leaves early.
refer to (phrasal verb) /rɪˈfɜː tə/ sich wenden an
5F Confirming an order Please refer to my letter of 6 February for the details.
laptop (noun) /ˈlæptɒp/ Laptop transfer (of money) (noun) /ˈtrænsfɜː(r)/ Überweisung
I often do a lot of my work on my laptop while I’m travelling. (von Geld) Will I be able to set up regular cash transfers to my
issue (an invoice) (verb) /ˈɪʃuː/ (eine Rechnung)ausstellen overseas account?
We will issue an invoice for the total cost of the order. overseas (adverb) /ˌəʊvəˈsiːz/ im / ins Ausland
invoice (noun) /ˈɪnvɔɪs/ Rechnung I worked overseas for ten years, but now I’m based back in
When do we have to pay the invoice by? the UK.
in stock (adjective) /ɪn stɒk/ auf Lager prompt (adjective) /prɒmpt/ sofortig, pünktlich
We have the laptops in stock and can ship them within 24 hours Thank you for your prompt response.
of your order.
process (an order) (verb) /ˈprəʊses/ (eine Bestellung) 5H Writing and responding to invitations
bearbeiten We will process the order within 24 hours. ethical (adjective) /ˈeθɪkl/ ethisch
currently (adverb) /ˈkʌrəntli/ zurzeit We have high ethical standards at our company.
The new system is significantly different from the one that is
approximately (adverb) /əˈprɒksɪmətli/ ungefähr
currently in use.
We are planning an event for approximately 1,000 delegates.
out of stock (idiom) /ˌaʊt əv ˈstɒk/ nicht auf Lager thought-provoking (adjective) /ˈθɔːt prəvəʊkɪŋ/
Unfortunately, the laptop you have ordered is currently out
nachdenklich stimmend We thought his speech was
of stock.
extremely thought-provoking.
entitled (verb) /ɪnˈtaɪtld/ mit dem Titel
5G Responding to an enquiry He will be opening the event with a talk entitled ‘It’s the end of
launch (verb) /lɔːntʃ/ einführen the world as we know it’.
How often does your company launch new products? corruption (noun) /kəˈrʌpʃn/ Korruption
purpose (noun) /ˈpɜːpəs/ Zweck There is as much corruption in business nowadays as there was
The purpose of today’s training session is for you to start to in the past.
become familiar with the new system.

WORDLIST
MODULE 5
greed (noun) /ɡriːd/ Gier perk (noun) /pɜːk/ Vergünstigung
Corruption and greed have led to an increased neglect of The company car is one of the perks of the job.
business ethics in some developing countries. retail (noun) /ˈriːteɪl/ Einzelhandel, Detailhandel [Schweiz]
neglect (noun) /nɪˈɡlekt/ Vernachlässigung She’s a retail buyer for one of the big supermarket chains.
After the customer service centre closed there was an increased salary (noun) /ˈsæləri/ Gehalt
neglect of customer needs. We need to reduce our salary costs.
keynote speech (noun) /ˈkiːnəʊt spiːtʃ/ Grundsatzrede bonus (noun) /ˈbəʊnəs/ Prämie, Bonus
He will give the keynote speech at the beginning of Did you receive a bonus at the end of last year?
the conference.
applicant (noun) /ˈæplɪkənt/ Bewerber
base (sth) on (phrasal verb) /beɪs ... ɒn/ (etw.) begründen Applicants should preferably have some experience in retail.
auf I will base my presentation on my most recent research.
experience (noun) /ɪkˈspɪəriəns/ Erfahrung
specialism (noun) / ˈspeʃəlɪzəm/ Fachgebiet, Candidates must have experience of working in the food and
Spezialisierung What is your area of specialism? drink industry.
distinguished (VIP) (adjective) /dɪˈstɪŋɡwɪʃt/ angesehen involve (verb) /ɪnˈvɒlv/ beinhalten, umfassen
(VIP) We have invited several distinguished speakers from the My job involves buying salads and vegetables from local and
business and academic worlds. national suppliers.
accommodation (noun) /əˌkɒməˈdeɪʃn/ Unterkunft cash handling (noun) /kæʃ ˈhændlɪŋ/ Umgang mit Bargeld
There’s a shortage of accommodation because the city doesn’t The job will involve cash handling, supervising staff, and dealing
have enough hotels. with customer complaints.
sound like (seem) (idiom) /saʊnd laɪk/ aussehen wie stock control (noun) /ˈstɒk kənˌtrəʊl/ Lagerkontrolle
(scheinen) This sounds like a wonderful opportunity. I’m responsible for stock control at the warehouse.
acceptable (adjective) /əkˈseptəbl/ akzeptabel, supervise (verb) /ˈsuːpəvaɪz/ anleiten
annehmbar If it is acceptable, I would like to deliver the It’s important to supervise the new employees and give them
closing speech at the conference. support when they need it.
honoured (adjective) /ˈɒnəd/ geehrt be prepared to (phrase) /bi prɪˈpeəd tə/
I would be honoured to deliver the closing speech at bereit sein, zu You should be prepared to answer any type of
the conference. question in your interview.
deliver (a speech) (verb) /dɪˈlɪvə(r)/ (eine Rede) halten night shift (noun) /naɪt ʃɪft/ Nachtschicht
Could you deliver the closing speech at the conference? Applicants must be prepared to work some night shifts.
commitments (noun plural) /kəˈmɪtmənts/ (terminliche) wage (noun) /weɪdʒ/ Lohn
Verpflichtungen I’m afraid I can’t attend the conference as I Employees will be paid a weekly wage.
have other commitments that week.
manner (noun) /ˈmænə(r)/ Art, Weise
reject (verb) /rɪˈdʒekt/ ablehnen All customer service staff should have a friendly manner.
We had to reject the invitation to the conference because we
were too busy to attend.
smart (adjective) /smɑːt/ schick
You should wear smart clothes to an interview.
plenary (noun) /ˈpliːnəri/ Plenar-
Our CEO gave the opening plenary speech at the conference.
appearance (noun) /əˈpɪərəns/ Erscheinung
He has a friendly manner and smart appearance.
within (prep) /wɪˈðɪn/ innerhalb
Applicants must have some previous experience within a
module 6 sales environment.
6A Job ads and descriptions generate (verb) ˈdʒenəreɪt/ erzeugen

All the sales staff are required to generate new business.
job ad (noun) /dʒɒb æd/ Stellenanzeige
I saw the job ad for the position on your website. valid (adjective) /ˈvælɪd/ gültig
Candidates must have a valid, clean driving licence as a company
part-time (adjective) /ˌpɑːt ˈtaɪm/ Teilzeit
car will be provided.
You can include details of any part-time or holiday jobs on
your CV. essential (adjective) /ɪˈsenʃl/ wesentlich
It is essential that candidates have experience using
post (job) (noun) /pəʊst/ Posten
office software.
This job could lead to more senior posts.
lead to (phrasal verb) /liːd tu/ führen zu
candidate (noun) /ˈkændɪdeɪt/ Bewerber
I’m hoping this training course will lead to a better position at
We are interviewing 20 candidates for this job.
my company.
requirement (noun) /rɪˈkwaɪəmənt/ Anforderung
word processing (noun) /ˈwɜːd ˌprəʊsesɪŋ/
Their product doesn’t meet our requirements.
Textverarbeitung Candidates must have experience in word
state (verb) /steɪt/ darlegen processing, spreadsheet, and presentation software.
The job application form asks you to state which country you
would like to work in.

WORDLIST
MODULE 6
promotion (noun) /prəˈməʊʃn/ beruflicher Aufstieg gap year (noun) /ɡæp jɜː(r)/ Gap Year
The company offers many opportunities for training In my gap year, I travelled round Australia and South East Asia.
and promotion. broad (adjective) /brɔːd/ breit
prospects (noun plural) /prəˈspekts/ Aussichten You need broad experience to deal with all the kinds of problems
What are the promotion prospects associated with the job? that come up in this job.
shift work (noun) /ʃɪft wɜːk/ Schichtarbeit awareness (noun) /əˈweənəs/ Bewusstsein
The job involves some shift work. I developed a much better awareness of other cultures and
ways of life after travelling around the world.
6B Writing a CV advice (noun) /ədˈvaɪs/ Rat

Aleksander is giving Natalia advice about writing a good CV.
CV (curriculum vitae) (noun) /ˌsiː ˈviː/ Lebenslauf
As you will see from my enclosed CV, I have recently completed a achievement (noun) /əˈtʃiːvmənt/ Leistung
degree in International Marketing at Clifton University. Give a brief description of each job and try to list one or
two achievements.
obtain (verb) /əbˈteɪn/ erhalten
I need to go to university to obtain the right qualifications for the prove (verb) /pruːv/ nachweisen
job I want. I hope to prove my suitability for the job by giving details of my
past experience.
marital status (noun) /ˌmærɪtl ˈsteɪtəs/ Familienstand
In the ‘marital status’ box you should write ‘married’ or ‘single’.
ought to (verb) /ˈɔːt tu/ sollten 6C Writing a covering letter
You ought to include a full list of your qualifications on your CV. job application (noun) /ˈdʒɒb æplɪˌkeɪʃn/ Bewerbung
chronological order (noun) /ˌkrɒnəˈlɒdʒɪkl ˈɔːdə(r)/ The job application form should always be sent with a short
chronologische Reihenfolge You should list the schools and covering letter.
institutions you’ve attended in chronological order. cover / covering letter (noun) /ˈkʌvə / ˈkʌvərɪŋ ˌletə(r)/
grade (exam) (noun) /ɡreɪd/ Note (Prüfung) Begleitbrief In your covering letter please explain why you
Please give details of which subjects you studied at school and think you would be suitable for this job.
what grades you got in them. specifically (adverb) /spəˈsɪfɪkli/ ausdrücklich, extra
invest in (phrasal verb) /ɪnˈvest ɪn/ investieren in Don’t send a photograph with your CV unless you are specifically
We need to find someone to invest in our new prototype design. asked to.
referee (CV) (noun) /ˌrefəˈriː/ Referenz (Lebenslauf) handwritten (adjective) /ˌhændˈrɪtn/ handschriftlich
A referee is a person who can tell the employer about your Always type a covering letter unless you are specifically asked
qualities and character. for a handwritten one.
skills (noun plural) /skɪlz/ Qualifikationen layout (noun) /ˈleɪaʊt/ Layout, Anordnung
Do you have the right skills for the job? Make sure that the pages of your CV aren’t too full and that the
layout is clear.
surname (noun) /ˈsɜːneɪm/ Nachname
You must include your surname in a CV. apply for (phrasal verb) /əˈplaɪ fɔː(r)/ sich bewerben um
Monica wants to apply for the position of finance assistant in
proof (noun) /pruːf/ Nachweis the Finance department.
We need to see your qualifications as proof that you have
successfully completed a course. telemarketing (noun) /ˈtelimɑːkɪtɪŋ/ Telemarketing
You need to be good at talking on the phone for
appropriate (adjective) /əˈprəʊpriət/ angemessen telemarketing jobs.
Always use an appropriate greeting at the start of an email.
placement (noun) /ˈpleɪsmənt/ Praktikum
currently (adverb) /ˈkʌrəntli/ zurzeit, aktuell A six-month company placement in France gave me the
The new system is significantly different from the one that is
opportunity to improve my French skills.
currently in use.
script (noun) /skrɪpt/ Skript
MBA (Master of Business Administration) (noun) My last job involved helping with the development of
/ˌem biː ˈeɪ/ MBA I am currently following a part-time telemarketing scripts for salespeople.
MBA programme in international business at Randolph
Business School. stimulating (adjective) /ˈstɪmjuleɪtɪŋ/ anregend
It’s a stimulating job, so I’m never bored!
BSc (Bachelor of Science) (noun) / ˌbiː es ˈsiː/ BSc,
Bachelor of Science-Abschluss I’ve received a BSc in challenging (adjective) /ˈtʃælɪndʒɪŋ/ herausfordernd
electrical and computer engineering from the University of the I would like to do something a bit more challenging than working
West Indies. on reception.
outlet (retail) (noun) /ˈaʊtlet/ Verkaufsstellen competitive (adjective) /kəmˈpetətɪv/ konkurrenzfähig

(Einzelhandel, Detailhandel [Schweiz]) I regularly visit sales The job offers a competitive salary along with an annual bonus
outlets in the south of England and our suppliers’ factories in and a company car.
Malta and Morocco. acquire (verb) /əˈkwaɪə(r)/ erwerben
captain (noun) /ˈkæptɪn/ Kapitän This is a good opportunity to acquire some new skills.
At university I was captain of the women’s football team.

WORDLIST
MODULE 6
effective (adjective) /ɪˈfektɪv/ wirksam 6E Identifying your strengths and skills
I’ve had training in effective communication and how to give strength (noun) /streŋθ/ Stärke
good presentations. This test will identify what your strengths are.
contribution (noun) /ˌkɒntrɪˈbjuːʃn/ Beitrag weakness (noun) /ˈwiːknəs/ Schwäche
Do you have the skills to make an effective contribution to How do you usually overcome any weaknesses you have?
the company?
creative (adjective) /kriˈeɪtɪv/ kreativ
enthusiasm (noun) /ɪnˈθjuːziæzəm/ Begeisterung We need someone creative, who is good at coming up with
You cover letter should show your enthusiasm for the type of new ideas.
job you are applying for.
imaginative (adjective) /ɪˈmædʒɪnətɪv/ einfallsreich
relevant (adjective) /ˈreləvənt/ relevant We need someone imaginative, who is good at thinking of
Search engines allow people to find relevant websites. different ways to solve problems.
request (noun) /rɪˈkwest/ Anfrage research (noun) /rɪˈsɜːtʃ/ Nachforschung
We have had several requests for further information about your You can do a lot of the research on a company on the Internet.
new product range.
deadline (noun) /ˈdedlaɪn/ Abgabetermin
She is learning how to organize a schedule so that they are able
6D Video CVs to complete the project before its deadline.
obsessed (adjective) /əbˈsest/ besessen time management (noun) /ˈtaɪm mænɪdʒmənt/
I love playing golf – I’m a little bit obsessed with it! Zeitmanagement The job requires good time management
undergraduate (noun) /ˌʌndəˈɡrædʒuət/ Bachelor and the ability to meet tight deadlines.
After my undergraduate degree I did a Master’s in handle (conflict) (verb) /ˈhændl/ bewältigen (Konflikt)
business studies. Office conflicts can be difficult to handle, but that’s a necessary
degree (university) (noun) /dɪˈɡriː/ (Uni-)Abschluss part of the job.
After my university degree I worked in the UK for six years. advise (verb) /ədˈvaɪz/ beraten
major (university subject) (noun) /ˈmeɪdʒə(r)/ Hauptfach Maria needs someone to advise her on how to decorate and
im Studium I did my undergraduate degree at the University furnish her new office.
of Glasgow, and my major was in economics. entrepreneurial (adjective) /ˌɒntrəprəˈnɜːriəl/
builder (noun) /ˈbɪldə(r)/ Bauunternehmer unternehmerisch We’re looking for someone with
Have you received the quote for the new reception area from the entrepreneurial experience, who has set up businesses in
builder yet? the past.
procurement (noun) /prəˈkjʊəmənt/ Beschaffung innovative (adjective) /ˈɪnəvətɪv/ innovativ

I worked as the Overseas Procurement Manager for This is a fantastic opportunity for an enthusiastic and creative
the company. individual to join our innovative software development team.
subcontract (verb) /ˌsʌbkənˈtrækt/ im Unterauftrag take risks (idiom) /teɪk rɪsks/ Risiko eingehen
vergeben We usually subcontract some of our business to Successful entrepreneurs are often willing to take risks in their
several smaller companies. business decisions.
record label (noun) /ˈrekɔːd ˌleɪbl/ Plattenfirma determined (adjective) /dɪˈtɜːmɪnd/ entschlossen
The record label manages about 20 different singers. She’s very determined, so I’m sure she’ll try really hard to get the
job she wants.
decade (noun) /ˈdekeɪd/ Jahrzehnt
The 80s was the decade that saw the largest growth in the willing (adjective) /ˈwɪlɪŋ/ bereit, gewillt
county’s economy. Applicants must be willing to learn and enjoy new challenges.
undergo (verb) /ˌʌndəˈɡəʊ/ absolvieren attention to detail (idiom) /əˈtenʃn tə ˈdiːteɪl/ Sorgfalt in
I’ve attended a Harvard Business School course in the last 12 den Details It’s important to have good attention to detail in
months and now I’m undergoing my MBA at Cranfield. this job.
project manager (noun) /ˈprɒdʒekt ˌmanɪdʒə(r)/ database (noun) /ˈdeɪtəbeɪs/ Datenbank

Projektmanager I’ve been a project manager in the Please add the new client’s details to our customer database.
telecommunications industry for nearly seven years. spreadsheet (noun) /ˈspredʃiːt/ Tabellenkalkulation
various (adjective) /ˈveəriəs/ verschieden The job requires you to work with spreadsheets and the basic
We have various offices around Asia, in Japan, China, and Korea. software used in accounting.
abroad (adverb) /əˈbrɔːd/ ins / im Ausland

I often travel abroad on business – usually to the Middle East. 6F Preparing for an interview
fluent (adjective) /ˈfluːənt/ fließend, fliessend [Schweiz] impress (verb) /ɪmˈpres/ beeindrucken
In the past I’ve worked abroad, so I speak fluent French and Going for a job interview is a chance to impress and show a
basic Spanish. company your best qualities.
analyse (verb) /ˈænəlaɪz/ analysieren alarm clock (noun) /əˈlɑːm klɒk/ Wecker
We will analyse your performance over the first six months. I forgot to set my alarm clock, so I woke up late.

WORDLIST
MODULE 6
earphones (noun) /ˈɪəfəʊnz/ Kopfhörer get on with (sb) (phrasal verb) /ɡet ɒn wɪð .../ mit (jmdm.)
You need to wear earphones if you want to listen to music on auskommen I get on well with most people so I’m good at
your computer at work. working in a team.
casual (adjective) /ˈkæʒuəl/ leger work conditions (noun plural) /wɜːk kənˈdɪʃnz/
Our company has a casual dress policy. Arbeitsbedingungen Are the work conditions the same in an
shorts (noun) /ʃɔːts/ Shorts office job as on reception?
Some jobs allow you to wear shorts to work! expectations (noun plural) /ˌekspekˈteɪʃnz/ Erwartungen
flip-flops (noun) /ˈflɪp flɒps/ Flip-Flops What are your expectations of the job you are applying for?
You can’t go to work in those flip-flops! suitable (adjective) /ˈsuːtəbl/ passend, geeignet
embarrassing (adjective) /ɪmˈbærəsɪŋ/ peinlich I hope that my qualifications are suitable for the job.
What’s the most embarrassing situation you have been in? require (verb) /rɪˈkwaɪə(r)/ erfordern, benötigen
offensive (adjective) /əˈfensɪv/ offensiv, ungehörig Do you require a single or a double room?
He’s always upsetting customers – he has quite an offensive good impression (noun) /ɡʊd ɪmˈpreʃn/ guter Eindruck
phone manner. It’s important to give a good impression at your interview.
inappropriate (adjective) /ˌɪnəˈprəʊpriət/ unangemessen
Shorts and a T-shirt are inappropriate clothes to wear for 6H Going to a job interview (2)
an interview.
hard-working (adjective) /ˌhɑːd ˈwɜːkɪŋ/ fleißig, fleissig
[Schweiz] He’s very hard-working and doesn’t mind working
6G Going to a job interview (1) extra hours when there’s a lot of work to do.
interview (job) (noun) /ˈɪntəvjuː/ Vorstellungsgespräch individual (noun) /ˌɪndɪˈvɪdʒuəl/ Person
(Stelle) During an interview, try to demonstrate you This is a great opportunity for ambitious and
have done your research as it shows you are serious about hard-working individuals.
the position. resourceful (adjective) /rɪˈzɔːsfl/ findig
improve (verb) /ɪmˈpruːv/ verbessern We need to improve I’m quite resourceful – I can usually find ways to solve
our sales figures by 5% over the next six months. most problems.
attitude (noun) /ˈætɪtjuːd/ Einstellung outgoing (adjective) /ˈaʊtɡəʊɪŋ/ kontaktfreudig
I always approach any new task with a positive attitude and Our travel reps need to have very outgoing personalities.
a smile. passionate (adjective) /ˈpæʃənət/ begeistert
overcome (verb) /ˌəʊvəˈkʌm/ überwinden Applicants for this position should have excellent IT skills and be
If you need to discuss any challenges or weaknesses, then passionate about gaming software.
explain how you intend to overcome them. ambitious (adjective) /æmˈbɪʃəs/ ehrgeizig
eye contact (noun) /aɪ ˈkɒntækt/ Augenkontakt This is an exciting opportunity for an ambitious individual.
In your interview you should try to relax, keep eye contact, and reliable (adjective) /rɪˈlaɪəbl/ verlässlich
be friendly and enthusiastic. We need to find more reliable suppliers – our current one never
fill in (a form) (phrasal verb) /fɪl ɪn/ (ein Formular) has the stock we need.
ausfüllen Please fill in the order form with your decisive (adjective) /dɪˈsaɪsɪv/ entscheidungsfreudig
account details. I’m able to take tough decisions when I have to – I’m
fair (just) (adjective) /feə(r)/ fair (gerecht) very decisive.
Although you already work here, in order to be fair we’ll be doing trust (verb) /trʌst/ vertrauen
the interview in the same way as with an external applicant. My manager trusts me and lets me deal with clients on my own.
intend (verb) /ɪnˈtend/ beabsichtigen approach (verb) /əˈprəʊtʃ/ angehen
How do you intend to rectify the situation? I always approach any new task with a positive attitude and
PA (personal assistant) (noun) /ˌpiː ˈeɪ/ persönlicher a smile.
Assistent, persönliche Assistentin I work as the PA for our tough (adjective) /tʌf/ hart
Managing Director. I’m able to take tough decisions when I have to.
accounting (noun) /əˈkaʊntɪŋ/ Buchhaltung aim (noun) /eɪm/ Ziel
He specializes in finance and accounting. Our aim is to make the move as smooth as possible.
take the initiative (idiom) /teɪk ðə ɪˈnɪʃətɪv/ Initiative come up with (phrasal verb) /kʌm ʌp wɪð/ ausdenken
ergreifen We are looking for someone who can take the I need to come up with some new ideas for improving sales.
initiative in difficult situations.
major (adjective) /ˈmeɪdʒə(r)/ groß, gross [Schweiz]
demanding (adjective) /dɪˈmɑːndɪŋ/ anspruchsvoll A major bank is seeking customer advisors to work in their call
It’s a very demanding job – it’s more than just basic office duties. centre in Wales.
rely on (phrasal verb) /rɪˈlaɪ ɒn/ sich verlassen auf seek (verb) /siːk/ suchen
They provide an excellent service, so we can rely on them to This company regularly seeks new employees.
deliver orders on time.

WORDLIST
MODULE 6
query (noun) /ˈkwɪəri/ Frage
Can you deal with this query from one of our customers? 
along with (idiom) /əˈlɒŋ wɪð/ neben, zusammen mit
Along with providing excellent customer service, you will be
expected to promote the bank’s products and services.
desirable (adjective) /dɪˈzaɪərəbl/ wünschenswert
Previous experience is desirable but not essential, as full training
is provided.
recruit (verb) /rɪˈkruːt/ einstellen
We need to recruit an area sales manager for southern Europe.

Business Essentials B1 German Wordlist

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Business Essentials B1 German Wordlist

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WORDLIST

Business Essentials B1 German Wordlist © Oxford University Press 2012 1

software application (noun) ​/ˈsɒftweə ˌæplɪˈkeɪʃn/ ​ sender (noun) ​/ˈsendə(r)/ ​Absender(in) ​

state (verb) ​/steɪt/ ​darlegen ​ placement (noun) ​/ˈpleɪsmənt/ ​Praktikum ​

realize (verb) ​/ˈrɪəlaɪz/ ​merken ​ enquire (verb) ​/ɪnˈkwaɪə(r)/ ​sich erkundigen ​

website (noun) ​/ˈwebsaɪt/ ​Website ​ trainee (noun) ​/ˌtreɪˈniː/ ​Nachwuchskraft ​

headquarters (noun) ​/ˌhedˈkwɔːtəz/ ​Hauptniederlassung ​ grateful (adjective) ​/ˈɡreɪtfl/ ​dankbar ​

diary (noun) ​/ˈdaɪəri/ ​Terminkalender ​ check (verb) ​/tʃek/ ​überprüfen ​

tour (noun) ​/tɔː(r)/ ​Rundgang ​ successful (adjective) ​/səkˈsesfl/ ​erfolgreich ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 2

Business Essentials B1 German Wordlist © Oxford University Press 2012 3

Business Essentials B1 German Wordlist © Oxford University Press 2012 4

Business Essentials B1 German Wordlist © Oxford University Press 2012 5

Business Essentials B1 German Wordlist © Oxford University Press 2012 6

Business Essentials B1 German Wordlist © Oxford University Press 2012 7

subsidiary (noun) ​/səbˈsɪdiəri/ ​Niederlassung ​ responsible (adjective) ​/rɪˈspɒnsəbl/ ​verantwortlich ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 8

Business Essentials B1 German Wordlist © Oxford University Press 2012 9

procedure (noun) ​/prəˈsiːdʒə(r)/ ​Verfahren ​ recommendation (noun) ​/ˌrekəmenˈdeɪʃn/ ​Empfehlung ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 10

drop (verb) ​/drɒp/ ​senken ​ bar chart (noun) ​/ˈbɑː tʃɑːt/ ​Balkendiagramm ​

wholesaler (noun) ​/ˈhəʊlseɪlə(r)/ ​Großhändler,

staff turnover (noun) ​/stɑːf ˈtɜːnəʊvə(r)/ ​ brand (noun) ​/brænd/ ​Marke ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 11

overheads (noun plural) ​/ˈəʊvəhedz/ ​Gemeinkosten ​ conservative (adjective) ​/kənˈsɜːvətɪv/ ​vorsichtig ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 12

Business Essentials B1 German Wordlist © Oxford University Press 2012 13

Business Essentials B1 German Wordlist © Oxford University Press 2012 14

Business Essentials B1 German Wordlist © Oxford University Press 2012 15

6A Job ads and descriptions generate (verb) ​ˈdʒenəreɪt/ ​erzeugen ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 16

6B Writing a CV advice (noun) ​/ədˈvaɪs/ ​Rat ​

outlet (retail) (noun) ​/ˈaʊtlet/ ​Verkaufsstellen competitive (adjective) ​/kəmˈpetətɪv/ ​konkurrenzfähig ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 17

procurement (noun) ​/prəˈkjʊəmənt/ ​Beschaffung ​ innovative (adjective) ​/ˈɪnəvətɪv/ ​innovativ ​

project manager (noun) ​/ˈprɒdʒekt ˌmanɪdʒə(r)/ ​ database (noun) ​/ˈdeɪtəbeɪs/ ​Datenbank ​

abroad (adverb) ​/əˈbrɔːd/ ​ins / im Ausland ​

Business Essentials B1 German Wordlist © Oxford University Press 2012 18

Business Essentials B1 German Wordlist © Oxford University Press 2012 19

Business Essentials B1 German Wordlist © Oxford University Press 2012 20

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software application (noun) /ˈsɒftweə ˌæplɪˈkeɪʃn/ sender (noun) /ˈsendə(r)/ Absender(in)

state (verb) /steɪt/ darlegen placement (noun) /ˈpleɪsmənt/ Praktikum

realize (verb) /ˈrɪəlaɪz/ merken enquire (verb) /ɪnˈkwaɪə(r)/ sich erkundigen

website (noun) /ˈwebsaɪt/ Website trainee (noun) /ˌtreɪˈniː/ Nachwuchskraft

headquarters (noun) /ˌhedˈkwɔːtəz/ Hauptniederlassung grateful (adjective) /ˈɡreɪtfl/ dankbar

diary (noun) /ˈdaɪəri/ Terminkalender check (verb) /tʃek/ überprüfen

tour (noun) /tɔː(r)/ Rundgang successful (adjective) /səkˈsesfl/ erfolgreich

subsidiary (noun) /səbˈsɪdiəri/ Niederlassung responsible (adjective) /rɪˈspɒnsəbl/ verantwortlich

procedure (noun) /prəˈsiːdʒə(r)/ Verfahren recommendation (noun) /ˌrekəmenˈdeɪʃn/ Empfehlung

drop (verb) /drɒp/ senken bar chart (noun) /ˈbɑː tʃɑːt/ Balkendiagramm

wholesaler (noun) /ˈhəʊlseɪlə(r)/ Großhändler,

staff turnover (noun) /stɑːf ˈtɜːnəʊvə(r)/ brand (noun) /brænd/ Marke

overheads (noun plural) /ˈəʊvəhedz/ Gemeinkosten conservative (adjective) /kənˈsɜːvətɪv/ vorsichtig

6A Job ads and descriptions generate (verb) ˈdʒenəreɪt/ erzeugen

6B Writing a CV advice (noun) /ədˈvaɪs/ Rat

outlet (retail) (noun) /ˈaʊtlet/ Verkaufsstellen competitive (adjective) /kəmˈpetətɪv/ konkurrenzfähig

procurement (noun) /prəˈkjʊəmənt/ Beschaffung innovative (adjective) /ˈɪnəvətɪv/ innovativ

project manager (noun) /ˈprɒdʒekt ˌmanɪdʒə(r)/ database (noun) /ˈdeɪtəbeɪs/ Datenbank

abroad (adverb) /əˈbrɔːd/ ins / im Ausland