Virtual

Communication
Playbook
version 1.0

Contributors : Pinky Saha & Akash Dutta

Welcome to this Virtual Communication Playbook Version 1.0
In the first four sections we are learning about Influencing in the digital age
These are all influencing tactics and strategies that will enhance your digital presence –behaviour-soft skills and
charisma in the digital space when you start working with others

These are tried and tested principles –all of them

Plus we have included virtual session basics for you to learn and practice across any global audience
So go ahead learn with curiosity and fun and engage them to build your digital image !

Happy Learning !
Pinky & Akash
Kolkata –India

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Contents : Virtual Session Insights
S.No Topics
A Essentials of Engagement
B Six Ways to make a lasting impression
C How to merit and maintain other’s trust
D How to lead change without resistance or resentment
E Set The Background
F Dress The Part
G Immediately Before The Session
H As You Get Started
I Visual Tips
J Vocal Tips
K Verbal Tips
L Troubleshooting
M Before Ending the Session
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N After the Session
Your
Virtual Coaches

Pinky Saha
Behavioural Facilitator, NLP Practitioner and L&D Consultant
Pinky Saha is a Facilitator with Energy and Passion. Her sessions are full of
fun and creativity. Pinky is a B Tech Graduate in Computer Science. Pinky
has facilitated corporate training interventions for more than 6 years and
she has been engaged with TCS for 5 years. Pinky is a certified retail
assessor from RASCI and a certified NLP Practitioner

Akash Dutta
Executive Coach and L&D Consultant
Akash is an Executive coach and L&D consultant with over thirteen years’ of
experience working with senior leaders and their teams. Akash’s methodology is
based on extensive study in the field of human behavior. Akash is certified from
Dale Carnegie and Reliance industries