Learning & Development

Dash Board

A Suggestive Document For

Talent Transformation and
Development

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For: Capgemini L&D Team By : Thought Process

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The L&D Dash Board
Module : Business Etiquettes and Business communication Duration 12 hours
Module Components

S.no Topics
1  Proper Social Media Protocol
 Professional Email and Text Messaging
 Mobile Phone Etiquette
 Dealing Professionally With Co-Workers
 Hand Shaking and Introductions
 Business Social Etiquette
 Business Travel Etiquette
 Professional Image and Attire
 Meeting Etiquette
 Cross-Generation Communication

Notes The Methodology Factors

1 Video clips
2 Story telling
3 Role Plays

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The L&D Dash Board
Module : Business Etiquettes and Business communication Duration 12 hours

Benefits of this 16 hours Intervention Workshop :

S.no Take aways

1 Choices Not chances : Social vs Professional behavior
2 Know where you are going : Setting your Professional Vision
3 Communication Know -How : Civility on Phone , in Person and Via Email
4 On time and On track : Basics of Time Management
5 Dress for Success : Looking your best

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The L&D Dash Board
Module : Presentation Skills Duration 12 hours
Module Components

S.no Topics
Topic 1 - Introduction
Topic 2 - Tell 'em What You're Going to Tell 'em
Topic 3 -Tell 'em
Topic 4 - Tell 'em What You Told 'em
Topic 5 - Closing: Polishing Your Presentation Skills

Notes The Methodology Factors

Practice sessions with video recording
Feedback Management
Participant workbook handout based brain storming

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The L&D Dash Board
Module : Presentation Skills Duration 12 hours

Benefits of this 16 hours Intervention Workshop :

S.no Take aways

1 The Anatomy of a Successful presentation
2 Understanding Audience differences
3 Voice modulation and Its Effects
4 How to overcome the Fear of Public Speaking
5 How and where to use Humor in Your Presentation
6 Managing Hecklers and Hi-Jackers
7 Effective Visual aids and their Preparation Tactics
8 Failing to Prepare is Preparing to Fail - Homework Sensitization

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Contact Us
THOUGHT PROCESS CONSULTING
Palm Avenue Kolkata
Website: www.thought-process.in

Mr. Mohd. Imtiazuddin

+91 9831499232

Email:
imtiaz@thought-process.in

We deal in Executive Development. We offer consulting services in:

 Corporate Technical training
 Corporate Behavioral Training
 Personal and Professional development through Executive Coaching

Delivery Area: Pan India