TH1804

Name Score
Section Date

Instructions: Evaluate the given scenarios. Input your answers on the table below each scenario. You may
also have another Word document to have your responses. Send your output via eLMS Dropbox.

You may refer to the sample scenario as your guide.

PREDICTION TABLE

Sample Scenario: Van and Luke wanted to work in Dubai. Both of them don’t have relatives who are residing
there. Van decided to make a do-it-yourself (DIY) setup, while Luke called up Sky Travels to take care of his
travel documents. Only Luke’s tourist visa got approved. Van, on the other hand, was denied due to a lack of
supporting documents. Why do you think Van’s tourist visa was declined?

MY PREDICTION WHY I MADE THIS PREDICTION

Most visa-requiring countries rely on travel
agencies to take care of the verification process of
their applicants.
Luke asked Sky Travels to take care of his travel
documents. That's where the role of a travel agency
plays a big part. With the travel agency’s credentials
and relationship with visa-requiring countries like
Dubai, it increased the chances of getting his visa
approved.

Scenario 1: Mario organized a package tour for his family. He visited Golden Tiger Tours and Co.’s website to
check their different package tours. He decided to just copy the inclusions of one of the agency’s package
tours because he thought it won’t fit his budget. It was Day 1 of the do-it-yourself (DIY) package tour that he
organized and things did not turn out as he planned. How can a travel agency improve their tour experience?

MY PREDICTION WHY I MADE THIS PREDICTION

02 *Property of
STI
 TH1804

Scenario 2: Jennifer, together with the other tourists, is having an Island Hopping Tour organized by Kappa
Travels. She got bored with what’s happening so she decided to go to the city while the rest are still on the
Island Hopping Tour. On her way back to the hotel, the cab she was on collided with a pickup truck. She
suffered a fractured kneecap. Kappa Travels told her that they are not liable for her medical needs. What
could have been the reason behind it?

MY PREDICTION WHY I MADE THIS PREDICTION

Scenario 3: Darcy is an Operations Manager, his family almost left him for being a workaholic. He called up
Red Dragon Travels to organize a package tour for his family. Red Dragon Travels has been dubbed as the
best in terms of tailor fitting their clients’ travel needs. What do you think is the reason he chose them to
take care of their travel needs?

MY PREDICTION WHY I MADE THIS PREDICTION

02 *Property of
STI