Nha blk33 Lot 18

Krismar Roque Pandacaqui, Mexico

Pampanga
09360358320
krisroque45@gmail.com

EXPERIENCE SKILLS
Account Retention
IQOR CLARK - COLLECTION SPECIALIST
CUSTOMER SERVICE II Lead Generation

SEPTEMBER 2019- FEBRUARY 2020 Lead Qualification

KEEP RECORDS OF CUSTOMER INTERACTIONS, PROCESS Lead Conversion
CUSTOMER ACCOUNTS, AND FILE DOCUMENTS
Customer Support
Responds to inquiries from customers or external
Organizational skills
collection resources. Create monthly credit records.
Persistence
Supervise assigned accounts to identify unresolved debts.

Follow-up with clients on overdue accounts.

Research and implement effective collection techniques.

Develop effective repayment plans.

SUNGEVITY - OUTBOUND CALLER-SOLAR

PANEL REPRESENTATIVE
APRIL 2020- APRIL 2021
Generate solar energy customer leads to develop new
accounts.

Prepare proposals, quotes, contracts, or presentations for

potential solar

customers.

Select solar energy products, systems, or services for

customers based on electrical energy requirements, site
conditions, price, or other factors.

Assess sites to determine suitability for solar equipment,

using equipment such as tape measures, compasses, and
computer software.
Calculate potential solar resources or solar array
production for a particular site considering issues such as
climate, shading, and roof orientation.

Create customized energy management packages to

satisfy customer needs.

Develop marketing or strategic plans for sales territories.

Prepare or review detailed design drawings,

specifications, or lists related to solar installations.

Provide customers with information such as quotes,

orders, sales, shipping, warranties, credit, funding
options, incentives, or tax rebates.

Provide technical information about solar power, solar

systems, equipment, and services to potential customers
or dealers.

The Business Growth Advantage — AMAZON

FBA PRODUCT RESEARCHER
SEPTEMBER 2021- JANUARY 2022
CREATE A DAILY PRODUCT SOURCING PLAN/STRATEGY;

SEARCH, ANALYZE, AND EVALUATE ONLINE SUPPLIERS

AND THEIR PRODUCT

CATEGORIES/PRODUCT RANGE, IN LINE WITH THE

COMPANY'S PROFIT AND

SALES TARGETS AS WELL AS BUDGET;

CONSIDER VARIOUS CRITERIA IN SEARCHING AND

CHOOSING PRODUCTS,

INCLUDING COMPETITOR DATA, SALES DATA,

MARKET/CONSUMER TRENDS,

BUYING BEHAVIOR, ASSOCIATED RISKS, AND OVERALL

BUSINESS

ENVIRONMENT.

CREATE PRODUCT MIX STRATEGY, CONSIDERING STOCK

LEVELS PER PEAK SEASONS, SPECIAL EVENTS, AND
SUPPLIER LEAD TIME;

ANALYZE PROFIT PERFORMANCE OF PRODUCTS AND

EVALUATE PROFITABILITY

TRENDS AS WELL AS PRICING STRATEGY, USING

VARIOUS TOOLS SUCH AS

KEEPA, FBA MULTI-TOOL, BUY BOT PRO, AND SAS;

TRACK AND ANALYZE TRENDS IN PRODUCTS

CONSUMPTION; AND

OTHER RELATED TASKS IN SUPPORT OF BUSINESS

OPERATIONS.

EDUCATION

Systems Plus College Foundation, Balibago,

Angeles City
June 2018 - July 2020
Senior High School Graduate- Science Technology
Engineering and Mathematics-Strand

Holy Angel University, Angeles City — B.S

AERONAUTICAL ENGINEERING
JULY 2021 - NOVEMBER 2022
Undergraduate