Professional Documents
Culture Documents
Mini Project 2 by Gaurav Ponia
Mini Project 2 by Gaurav Ponia
ON
Submitted in Partial
fulfillment for the award of degree of
Master of Business Administration from
Dr. A PJ Abdul Kalam Technical University, Lucknow
Submitted By
Gaurav Ponia
MBA IInd Semester, ICCMRT
(Roll.no- 2001240700058)
CERTIFICATE
This is to certify that GAURAV PONIA, a student of Master Of Business
Administration (MBA) Programme (Batch 2020-22), at this institute has completed a
mini project report on “Telecom Industry”. The student has made a presentation before
a panel of reports at the institute.
pg. ii
ACKNOWLEDGEMENT
Gaurav Ponia
MBA, Semester-II
Roll no. : 2001240700058
pg. iii
DECLARATION
I GAURAV PONIA, hereby declare that the project work entitled “TELECOM
INDUSTRY ITS IMPACTS AND IMPLEMENTAIONS OF 4G AND 5G
IN
NDIA” submitted to the INSTITUTE OF CO-OPERATIVE &
CORPORATE MANAGEMENT, RESEARCH AND TRAINING,
LUCKNOW, is original work done by me under the guidance of Ms. KIRTI
VERMA, Assistant Professor and this project work has not performed the basis
for the award of any Degree or Diploma and similar project if any.
Also we study about the upcoming 5G technology in telecom sector. With the growing
demand of high data speed in India and increase in the number of users from the last decade
the present technology of 3G and 4G will not be able to meet the requiring internet demands
of the users. Hence the development of next generation of the network called the 5th
generation of thenetwork is necessary. This paper will represent a comprehensive study on the
challenges for the implementation of 5G in INDIA, discuss its future scope, its applications
and will propose solutions for the factors that are causing problems in the implementation of
5G.
pg. v
Contents
Cover Page I
Cetficate by mentor Ii
Acknowledgement Iii
Declaration Iv
Preface V
Objective of study 22
Content of report...
Impacts 23-29
Challenge...
Limitations 30-33
Conclusion 45
Bibliography 46
pg. vi
INTRODUCTION TO TELECOM SECTOR
Not long ago, the telecommunications sector consisted of a club of big national and
regional operators. Since the early 2000s, the industry has been swept up in
rapid deregulation and innovation. In many countries around the world, government
monopolies are now privatized and they face a plethora of new competitors.
Traditional markets have been turned upside down, as the growth in mobile services
outpaces the fixed-line and the Internet starts to replace voice as the staple business.
The telecom sector continues to be at the epicenter for growth, innovation, and
disruption for virtually any industry. Mobile devices and related broadband
connectivity continue to be more and more embedded in the fabric of society today
pg. 1
and they are key in driving the momentum around some key trends such as video
streaming, Internet of Things (IoT), and mobile payments.
Market Segmentation
Of all the customer markets, residential and small business markets are the toughest.
With hundreds of players in the market, competitors rely heavily on price; success rests
largely on brand name strength and investment in efficient billing systems.
The corporate market remains the industry's favorite. Big corporate customers are
concerned mostly about the quality and reliability of their telephone calls and data
delivery while being less price-sensitive than residential customers. Multinationals,
spend heavily on telecom infrastructure and premium services like high-
security private networks and videoconferencing. Network connectivity can also be
provided to other telecom companies by wholesaling circuits to heavy network users
like internet service providers and large corporations.
Recent developments
The telecommunications sector has seen a large increase in the recent years. Whereas
in 2015 there were 3.3 billion active mobile broadband subscriptions worldwide, in
2020 there were around 7.7 billion. This increase was due, in part at least, to the
deployment of 4G LTE.
During the COVID-19 pandemic, telecommunications supported the fight against the
virus and the resilience of economy by various developments, including supporting the
developments of heat maps showing the expansion of the virus as well as supporting
digital communications for an increased numbers of persons working from home.
Evolution of the Telecommunications Sector
pg. 2
The telecommunications industry began in the 1830s, with the invention of the
telegraph, the first mechanical communications device.1 It shortened communication
from days to hours—much as modern mobile technology has shortened the time span
of sending large amounts of data from hours to seconds. The industry broadened with
each new invention: the telephone, radio, television, computer, mobile device. These
technological advances changed how people live and do business.
The sector's structure has also changed from a few large players to a more
decentralized system with decreased regulation and barriers to entry. Major public
corporations act as the service providers, while smaller companies sell and service the
equipment, such as routers, switches, and infrastructure, which enable this
communication.
Big companies that own extensive networks—especially local networks that stretch
directly into customers' homes and businesses—are less reliant on interconnecting with
other companies to get calls and data to their final destinations. By contrast, smaller
players must pay for interconnection more often in order to finish the job. For little
operators hoping to grow big one day, the financial challenges of keeping up with rapid
technological change and depreciation of equipment can be monumental.
Earnings can be a tricky issue when analyzing telecom companies. Many companies
have little or no earnings to speak of. To gauge a company's value, telecom industry
analysts might turn to the price-to-sales ratio (stock price divided by sales). They also
look at average revenue per user (ARPU), which offers a useful measure of growth
pg. 3
performance, and the churn rate, the rate at which customers leave (presumably for a
competitor).
The stability of the sector's growth, even during periods of recession, means that it is
considered to be a solid defensive investment while maintaining its appeal to growth
investors. Even during uncertain and volatile economic times, the steady demand for
voice and data services, along with extensive subscription plans, assures a stable
source of revenues for major telecom firms.
Emerging market economies continue to be a boon for the industry, with the growth
rate of the cell phone industry in countries such as China and India pushing the
abilities of hardware producers to keep up with the level of demand.
In the U.S., analysts are paying close attention to issues surrounding net neutrality as
the demand for data and video services continue to increase well into the future. There
pg. 4
is still a strong demand for wireless spectrum rights, not to mention an increasing trend
toward consolidation through mergers and acquisitions.
Telecommunication companies, like other forms of utilities, often operate with stable
customer bases that are protected from competition by government mandate. These
pseudo-monopolies allow for consistent dividends. However, the dynamic nature of
communications has led to mobile and Internet-based phone systems, undermining the
demand for traditional landlines. When this happens, telecommunication companies
either suffer or adapt, incorporate the new technology and grow rapidly as consumers
buy the latest equipment.
pg. 5
This industry is highly sensitive to the slightest change in regulatory, technological,
and economic factors and has its own share of challenges largely stemming from these
factors. With wireless and broadband providing the needed momentum to their
growth, the industry players adopt unique strategies to overcome these challenges and
move forward to connect people to people and organizations.
Telecommunication In India
Major sectors of the Indian telecommunication industry are telephone, internet and
television broadcast industry in the country which is in an ongoing process of
transforming into next generation network, employs an extensive system of modern
network elements such as digital telephone exchanges, mobile switching centres, media
gateways and signalling gateways at the core, interconnected by a wide variety of
transmission systems using fiber-optics or Microwave radio relay networks. The access
network, which connects the subscriber to the core, is highly diversified with different
copper-pair, optic-fiber and wireless technologies. DTH, a relatively new broadcasting
technology has attained significant popularity in the Television segment. The
introduction of private FM has given a fillip to the radio broadcasting in India.
Telecommunication in India has greatly been supported by the INSAT system of the
country, one of the largest domestic satellite systems in the world. India possesses a
pg. 6
diversified communications system, which links all parts of the country by telephone,
Internet, radio, television and satellite.
Indian telecom industry underwent a high pace of market liberalisation and growth
since the 1990s and now has become the world's most competitive and one of the
fastest growing telecom markets.
According to London-based telecom trade body GSMA, the telecom sector accounted
for 6.5% of India's GDP in 2015, or about ₹9 lakh crore (US$130 billion), and
supported direct employment for 2.2 million people in the country. GSMA estimates
that the Indian telecom sector will contribute ₹14.5 lakh crore (US$200 billion) to the
economy and support 3 million direct jobs and 2 million indirect jobs by 2020.
History
Telecommunications in India began with the introduction of the telegraph. The Indian
postal and telecom sectors are one of the world's oldest. In 1850, the first experimental
electric telegraph line was started between Calcutta and Diamond Harbour. In 1851, it
was opened for the use of the British East India Company. The Posts and Telegraphs
department occupied a small corner of the Public Works Department at that time.
The construction of 4,000 miles (6,400 km) of telegraph lines was started in November
1853. These connected Kolkata (then Calcutta) and Peshawar in the
north; Agra, Mumbai (then Bombay) through Sindwa Ghats, and Chennai (then
Madras) in the south; Ootacamund and Bangalore. William O'Shaughnessy, who
pioneered the telegraph and telephone in India, belonged to the Public Works
Department, and worked towards the development of telecom throughout this period.
pg. 7
A separate department was opened in 1854 when telegraph facilities were opened to
the public.
In 1880, two telephone companies namely The Oriental Telephone Company Ltd. and
The Anglo-Indian Telephone Company Ltd. approached the Government of India to
establish telephone exchange in India. The permission was refused on the grounds that
the establishment of telephones was a Government monopoly and that the Government
itself would undertake the work. In 1881, the Government later reversed its earlier
decision and a licence was granted to the Oriental Telephone Company Limited of
England for opening telephone exchanges
at Calcutta, Bombay, Madras and Ahmedabad and the first formal telephone service
was established in the country. On 28 January 1882, Major E. Baring, Member of
the Governor General of India's Council declared open the Telephone Exchanges in
Calcutta, Bombay and Madras. The exchange in Calcutta named the "Central
Exchange" had a total of 93 subscribers in its early stage. Later that year, Bombay also
witnessed the opening of a telephone exchange.
A mobile phone tower in Leh, Ladakh, India, surrounded by Buddhist prayer flags
In 1985, the Department of Telecom(DoT) was separated from Indian Post &
Telecommunication Department. DoT was responsible for telecom services in entire
country until 1986 when Mahanagar Telephone Nigam Limited (MTNL) and Videsh
Sanchar Nigam Limited (VSNL) were carved out of DoT to run the telecom services of
metro cities (Delhi and Mumbai) and international long-distance operations
respectively.
The demand for telephones was ever increasing and in the 1990s Indian government
was under increasing pressure to open up the telecom sector for private investment as a
part of Liberalisation-Privatisation-Globalisation policies that the government had to
accept to overcome the severe fiscal crisis and resultant balance of payments issue in
1991. Consequently, private investment in the sector of Value Added Services (VAS)
was allowed and cellular telecom sector were opened up for competition from private
investments. It was during this period that the Narsimha Rao-led government
introduced the National Telecommunications policy (NTP) in 1994 which brought
changes in the following areas: ownership, service and regulation of
telecommunications infrastructure. The policy introduced the concept
of telecommunication for all and its vision was to expand the telecommunication
facilities to all the villages in India. Liberalisation in the basic telecom sector was also
envisaged in this policy. They were also successful in establishing joint ventures
between state owned telecom companies and international players. Foreign firms were
eligible to 49% of the total stake. The multi-nationals were just involved in technology
transfer, and not policy making.
During this period, the World Bank and ITU had advised the Indian Government to
liberalise long-distance services to release the monopoly of the state-owned DoT and
pg. 9
VSNL and to enable competition in the long-distance carrier business which would
help reduce tariff's and better the economy of the country. The Rao run government
instead liberalised the local services, taking the opposite political parties into
confidence and assuring foreign involvement in the long-distance business after 5
years. The country was divided into 20 telecommunication circles for basic telephony
and 18 circles for mobile services. These circles were divided into category A, B and C
depending on the value of the revenue in each circle. The government threw open the
bids to one private company per circle along with government-owned DoT per circle.
For cellular service two service providers were allowed per circle and a 15 years
licence was given to each provider. During all these improvements, the government
did face oppositions from ITI, DoT, MTNL, VSNL and other labour unions, but they
managed to keep away from all the hurdles.
In 1997, the government set up TRAI (Telecom Regulatory Authority of India) which
reduced the interference of Government in deciding tariffs and policymaking. The
political powers changed in 1999 and the new government under the leadership of Atal
Bihari Vajpayee was more pro-reforms and introduced better liberalisation policies. In
2000, the Vajpayee government constituted the Telecom Disputes Settlement and
Appellate Tribunal (TDSAT) through an amendment of the TRAI Act, 1997. The
primary objective of TDSAT's establishment was to release TRAI from adjudicatory
and dispute settlement functions in order to strengthen the regulatory framework. Any
dispute involving parties like licensor, licensee, service provider and consumers are
resolved by TDSAT. Moreover, any direction, order or decision of TRAI can be
challenged by appealing in TDSAT. The government corporatised the operations wing
of DoT on 1 October 2000 and named it as Department of Telecommunication Services
(DTS) which was later named as Bharat Sanchar Nigam Limited (BSNL). The proposal
of raising the stake of foreign investors from 49% to 74% was rejected by the opposite
political parties and leftist thinkers. Domestic business groups wanted the government
to privatise VSNL. Finally in April 2002, the government decided to cut its stake of
53% to 26% in VSNL and to throw it open for sale to private enterprises. TATA finally
took 25% stake in VSNL.
pg. 10
This was a gateway to many foreign investors to get entry into the Indian telecom
markets. After March 2000, the government became more liberal in making policies
and issuing licences to private operators. The government further reduced licence fees
for [cellular service providers and increased the allowable stake to 74% for foreign
companies. Because of all these factors, the service fees finally reduced and the call
costs were cut greatly enabling every common middle-class family in India to afford a
cell phone. Nearly 32 million handsets were sold in India. The data reveals the real
potential for growth of the Indian mobile market. Many private operators, such
as Reliance Communications, Jio, Tata Indicom, Vodafone, Loop
Mobile, Airtel, Idea etc., successfully entered the high potential Indian telecom market.
In the initial 5–6 years the average monthly subscribers additions were around 0.05 to
0.1 million only and the total mobile subscribers base in December 2002 stood at 10.5
million. However, after a number of proactive initiatives taken by regulators and
licensors, the total number of mobile subscribers has increased rapidly to over 929
million subscribers as of May 2012.
In March 2008, the total GSM and CDMA mobile subscriber base in the country was
375 million, which represented a nearly 50% growth when compared with previous
year. As the unbranded Chinese cell phones which do not have International Mobile
Equipment Identity (IMEI) numbers pose a serious security risk to the country, Mobile
network operators therefore suspended the usage of around 30 million mobile phones
(about 8% of all mobiles in the country) by 30 April 2009. Phones without valid IMEI
cannot be connected to cellular operators.
India has opted for the use of both the GSM (global system for mobile
communications) and CDMA (code-division multiple access) technologies in
the mobile sector. In addition to landline and mobile phones, some of the companies
also provide the WLL service. The mobile tariffs in India have also become the lowest
in the world. A new mobile connection can be activated with a monthly commitment of
US$0.15 only.
Consolidation
Post starting of the commercial operation of Reliance Jio in September 2016, the
telecom market saw a huge change in terms of falling tariff rates and reduction of data
pg. 11
charges, which changed the economics for some of the telecom players. This resulted
in exit of many smaller players from the market. Players like Videocon and Systema
sold their spectrum under spectrum trading agreements to Airtel and RCOM
respectively in Q4 2016.
On 23 February 2017, Telenor India announced that Bharti Airtel will take over all its
business and assets in India and deal will be completed in 12 months timeframe. On 14
May 2018, Department of Telecom approved the merger of Telenor India with Bharti
Airtel paving the way for final commercial closing of the merger between the two
companies. Telenor India has been acquired by Airtel almost without any cost.
On 12 October 2017, Bharti Airtel announced that it would acquire the consumer
mobile businesses of Tata Teleservices Ltd (TTSL) and Tata Teleservices Maharastra
Ltd (TTML) in a debt-free cash-free deal. The deal was essentially free
for Airtel which incurred TTSL's unpaid spectrum payment liability. TTSL will
continue to operate its enterprise, fixed line and broadband businesses and its stake in
tower company Viom Networks. The consumer mobile businesses of Tata Docomo,
Tata Teleservices (TTSL) and Tata Teleservices Maharashtra Limited (TTML) have
been merged into Bharti Airtel from 1 July 2019.
Reliance Communications had to shut down its 2G and 3G services including all voice
services and only offer 4G data services from 29 December 2017, as a result of debt
and a failed merger with Aircel. Surprisingly, the shut down was shortly after
completion of acquisition of MTS India on 31 October 2017. In February 2019, the
company filed for bankruptcy as it was unable to sell assets to repay its debt. It has an
estimated debt of ₹ 57,383 crore against assets worth ₹18,000 crore.
Aircel shut down its operations in unprofitable circles including, Gujarat, Maharashtra,
Haryana, Himachal Pradesh, Madhya Pradesh and Uttar Pradesh (West) from 30
January 2018. Aircel along with its units - Aircel Cellular and Dishnet Wireless - on 1
March 2018, filed for bankruptcy in the National Companies Law Tribunal (NCLT) in
Mumbai due to huge competition and high levels of debt.
Vodafone and Idea Cellular completed their merger on 31 August 2018, and the
merged entity is renamed to Vi. The merger created the largest telecom company in
India by subscribers and by revenue, and the second largest mobile network in terms
of
pg. 12
number of subscribers in the world. Under the terms of the deal, the Vodafone
Group holds a 45.1% stake in the combined entity, the Aditya Birla Group holds 26%
and the remaining shares will be held by the public. However, even after the merger
both the brands have been continued to carry their own independent brands.
With all this consolidation, the Indian mobile market has turned into a four-player
market, with Jio as the number-one player, with revenue market share of 34%, Airtel
India in second position, with revenue market share of 28% and Vi, with revenue
market share of 27%. The government operator BSNL/MTNL is in the distant 4th
position, with an approximate market share of 11%.
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pg. 13
India. On landlines, intra-circle calls are considered local calls while inter-circle are
considered long-distance calls. Foreign Direct Investment policy which increased the
foreign ownership cap from 49% to 100%. The Government is working to integrate the
whole country in one telecom circle. For long-distance calls, the area code prefixed
with a zero is dialled first which is then followed by the number (i.e., to call Delhi, 011
would be dialled first followed by the phone number). For international calls, "00"
must be dialled first followed by the country code, area code and local phone number.
The country code for India is 91. Several international fiber-optic links include those to
Japan, South Korea, Hong Kong, Russia, and Germany. Some major telecom operators
in India include the privately-owned companies like Vi, Airtel, and Reliance Jio and
the state-owned companies - BSNL and MTNL.
Landline
Before the New Telecom Policy was announced in 1999, only the Government-
owned BSNL and MTNL were allowed to provide land-line phone services
through copper wire in India with MTNL operating
in Delhi and Mumbai and BSNL servicing all other areas of the country. Due to the
rapid growth of the cellular phone industry in India, landlines are facing stiff
competition from cellular operators, with the number of wireline subscribers fell from
37.90 million in December 2008 to 20 million in October 2020. This has forced land-
line service providers to become more efficient and improve their quality of service. As
of October 2020, India has 20 million wireline customers.
Mobile telephony
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pg. 14
With a subscriber base of more than 1151.8 million (31 Oct 2020), the mobile
telecommunications system in India is the second-largest in the world and it was
thrown open to private players in the 1990s. GSM was comfortably maintaining its
position as the dominant mobile technology with 80% of the mobile subscriber market,
but CDMA seemed to have stabilised its market share at 20% for the time being.
The country is divided into multiple zones, called circles (roughly along state
boundaries). Government and several private players run local and long-distance
telephone services. Competition, especially after entry of Reliance Jio, has caused
prices to drop across India, which are already one of the cheapest in the world. The
rates are supposed to go down further with new measures to be taken by the
Information Ministry.
In September 2004, the number of mobile phone connections crossed the number of
fixed-line connections and presently dwarfs the wireline segment substantially. The
mobile subscriber base has grown from 5 million subscribers in 2001 to over 1,179.32
million subscribers as of July 2018. India primarily follows the GSM mobile system, in
the 900 MHz band. Recent operators also operate in the 1800 MHz band. The
dominant players are Vi, Airtel, Jio, and BSNL/MTNL.
International roaming agreements exist between most operators and many foreign
carriers. The government allowed Mobile number portability (MNP) which enables
mobile telephone users to retain their mobile telephone numbers when changing from
one mobile network operator to another. In 2014, Trivandrum became the first city in
India to cross the mobile penetration milestone of 100 mobile connections per 100
people. In 2015 three more cities from Kerala, Kollam, Kochi and Kottayam crossed
the 100 mark. In 2017 many other major cities in the country
like Chennai, Mysore, Mangalore, Bangalore, Hyderabad, etc. also crossed the
milestone. Currently Trivandrum tops the Indian cities with a mobile penetration of
168.4 followed by Kollam 143.2 and Kochi.
INTRODUCTION TO 4G
pg. 15
(International Telecommunication Union Radio communication sector) standard, 4G is
expected to offer a peak speed of 100 Mbits/s for high mobility and 1Gbits/s for low
mobility (such as pedestrian and stationary users). 4G has become analogous to high
data speed. Voice and Short Messaging Services were the backbone of communication
till a few years back. 4G revolutionized this existing ecosystem. Mobile
communication is now highly data centric .With the advent of 4G services; Indian
mobile market has witnessed drastic changes. The paper attempts to highlights step by
step evolution of 4G advent in Indian market and traces its impacts.
Airtel was the first company to have launched 4G services using TD-LTE technology
in Kolkata in 2012.It was followed by the launch of 4G in Bangalore, Pune,
Chandigarh, Mohali and Panchkula. Later, 4G services in India was launched by
Aircel, Vodafone and RJIO. With entry of RJIO in 4G scene the market dynamics
changed completely. Band 3 (1800MHz) (FD-LTE), Band 40 (2300MHz) (TD-LTE),
Band 5 (850MHz) are primarily used for 4G coverage in India.
Since the unavoidable lockdown due to covid-19 pandemic, it is only telecom which is
keeping the economic engines on. Not just economy, but even the social sectors like
health and education are alive only leveraging the power and enabling nature of the
telecommunications.
In India over 54% of the GDP comes from services sector. All of them are not up at
the moment. For instance, travel, hotel and a few more services are completely shut
off. But whatever proportion of the services sector is live, in my estimates 30-35%, it
is only because of the telecom infrastructure that such large scale of economic
activities is still up, despite of a lockdown which allows extremely urgent physical
moment.
Telecommunications has been directly contributing around 6% of the GDP and during
the lockdown, this has gone up 5-6 times, which is huge. While, at the moment it is
acting up as a by-pass or a back-up infrastructure where organisations including the
governments have put up activities via digital mode. Hereafter, many of these
activities are going to stay and the digital ‘jumpstart’ which has resulted due to corona
virus pandemic, will only add to the contribution of digital to the economy. However,
we have to bear it in mind that digital is not just IT, or Electronics or for that matter
telecommunications. It is a play of all the three. Somewhere in the past, the role of
telecommunications was undermined and we were more liking the aesthetic part of the
digital story, which did not primarily come from telecommunications. While we were
loving services like Uber, Swiggy, Netflix and what not, we were not recognising that
it’s the telecom which is enabling all of these.
2020 is a landmark year for the telecommunications in India. We are in the silver
jubilee year of mobility services which first started in 1995, a year after the private
sector was allowed in the sector. In the recent past, the sector has been in the midst of
pg. 17
all controversies and unfortunate events where everyone was looking down at the
sector. However, somewhere the lockdown is making us realise its importance and
relevance in our lives. If at all, we are active socially, economically and politically, it
is only through telecommunication in these difficult times. Let us all celebrate the
power of telecommunications and greet the sector for 25 years of yeoman service to
the nation.
Scalability: The core architecture of present mobile networks does have scalability
issue to cope with future traffic demands due to its high centralized network. 4G
network by virtue of its decentralized architecture provides a sustainable approach to
deal with ever growing amount of mobile data traffic.
Higher bandwidth, huge network capacity along with reduced latency: Compared
to 3G, 4G LTE delivers higher bandwidth, huge network capacity along with reduced
latency, which results in faster network response and more efficient communication.
The factors that drives towards 4G are services that offer better service quality (e.g.
video and sound), more sophisticated volume of information, and more personalized
approach.
4G in Social Sector
pg. 18
4G has been a blessing for various sectors such as telecommunication,
healthcare, education etc. Telecommunication Sector has been benefited in
many ways like growth of new markets with equally new demands. Healthcare
sector is boosted in terms of online diagnosis; online consultation of
Specialized Doctors, faster and secured patient background access. Two-way
video on a 4G platform enables rural patients to consult Remote Specialists and
saves time and energy of urban patients as well. Telemedicine actually
materialized thanks to 4G. Several organizations have significantly reduced
their costing as instant access of various details; updates etc have been available
online and on real time basis. Educational Institution have now got a wider
spectrum to use for Video conferencing with other schools/colleges, online
guest lectures, Infrastructure tracking, Online tutoring, etc. New Industries are
emerging with escalation in demand for new products and services, which in
turn opens avenues for new enterprises and competition.
Entertainment Industry
pg. 19
India is a Youth Centric Country and its youth population has a huge hunger for
33 Education, Skill Development and Training. With affordable mobile high
quality video, the access to non-classroom-based courses finds a huge platform
to grow dramatically in India. These could benefit not only the rural population
but it can also cause a paradigm shift for legacy players such as Public and
Private Universities.
pg. 20
from Voice to Data and increase in Data usage Indian Mobile Industry, since its
beginning has been a Voice Centric Industry as maximum revenue was obtained
from it. 2004 onwards, data usage in terms of Internet access came to picture
when GPRS/EDGE service as an upgrade to GSM was offered to the
subscriber. The growth of data in the initial years was very slow. However, with
the advent of the Smart phones, new and faster Internet Technology and
increasing dominance of social networking sites, data usage observed an
upward Trend coupled with the advent of 4G and entry of major private player
like RJIO.
E-commerce
M-commerce
M Governance
pg. 21
M Governance is a subset of e-governance. G2C- Government to Citizen and
G2BGovernment to Businesses are upcoming domains of Governance. Mobile
phones are also considered to be an effective tool in strengthening democracy
through better citizen-government interaction, thus influencing the political
decision making process and making governments accountable for their
activities. With the advent of high speed internet in the form of 4G services,
nine pillars of digital India has got a huge impetus. Delivering timely and
accurate information to citizens is one of the keys to strengthen democracy and
growth of citizen empowerment.
The objectives of paper are to study of evolution of 4G services in India and study its impact
on various stakeholders in the economy including its socio economic benefits, impact of 4G
on usage pattern of mobile users and study impact of 4G communication technology on
mobile operators. Exploratory method was adopted to attain the research objective. Various
books, articles, working papers and websites were referred to gain and interpret responses of
4G services in India. We also study the challenges faced by telecom industry in providing 4G
services in India. We also study how the rates of Internet comes down after the successful
introduction of JIO in telecom sector.
Further we look for the upcoming 5G service in India. In this we study what is 5G and how it
would be useful to us and how this emerging technology will help us.
pg. 22
Impact of 4G on mobile ecosystem
Indian Mobile Industry, since its beginning has been a Voice Centric Industry as
maximum revenue was obtained from it. 2004 onwards, data usage in terms of
Internet access came to picture when GPRS/EDGE service as an upgrade to
GSM was offered to the subscriber. The growth of data in the initial years was
very slow. However, with the advent of the Smart phones, new and faster
Internet Technology and increasing dominance of social networking sites, data
usage observed an upward Trend coupled with the advent of 4G and entry of
major private player like RJIO
pg. 23
Reduction of cost of Mobile Data
With the launch of 4G and entry of new 4G player RJIO, the data access rates per GB
wireless data reduced drastically.
Reduction in ARPU
Wireless data boom also had a significant bearing on the Telecom Service
Providers. Average Revenue Per User (ARPU) fell drastically thus affecting the
Revenue of the Telecom Service Provider. Predatory Pricing played a very
significant role in this.
pg. 24
Significant increase in Mobile Internet users
With the proliferation 4G services led by RJIO, teledensity of rural and urban
India has increased on a war footing.
pg. 25
Covid-19 proves the importance of telecom in India
Since the unavoidable lockdown due to covid-19 pandemic, it is only telecom which is
keeping the economic engines on. Not just economy, but even the social sectors like
health and education are alive only leveraging the power and enabling nature of the
telecommunications.
In India over 54% of the GDP comes from services sector. All of them are not up at
the moment. For instance, travel, hotel and a few more services are completely shut
off. But whatever proportion of the services sector is live, in my estimates 30-35%, it
is only because of the telecom infrastructure that such large scale of economic
activities is still up, despite of a lockdown which allows extremely urgent physical
moment.
Telecommunications has been directly contributing around 6% of the GDP and during
the lockdown, this has gone up 5-6 times, which is huge. While, at the moment it is
acting up as a by-pass or a back-up infrastructure where organisations including the
governments have put up activities via digital mode. Hereafter, many of these
activities are going to stay and the digital ‘jumpstart’ which has resulted due to corona
virus pandemic, will only add to the contribution of digital to the economy. However,
pg. 26
we have to bear it in mind that digital is not just IT, or Electronics or for that matter
telecommunications. It is a play of all the three. Somewhere in the past, the role of
telecommunications was undermined and we were more liking the aesthetic part of the
digital story, which did not primarily come from telecommunications. While we were
loving services like Uber, Swiggy, Netflix and what not, we were not recognising that
it’s the telecom which is enabling all of these.
2020 is a landmark year for the telecommunications in India. We are in the silver
jubilee year of mobility services which first started in 1995, a year after the private
sector was allowed in the sector. In the recent past, the sector has been in the midst of
all controversies and unfortunate events where everyone was looking down at the
sector. However, somewhere the lockdown is making us realise its importance and
relevance in our lives. If at all, we are active socially, economically and politically, it
is only through telecommunication in these difficult times. Let us all celebrate the
power of telecommunications and greet the sector for 25 years of yeoman service to
the nation.
pg. 27
Increased consumption of Online Contents
India saw an Exponential rise in the consumption of online content with the
availability of free data. RJIO claims India‟s data consumption went from 20
rore GB to 120 crore GB in six months, adding that the average consumer
nowadays uses 10GB data per month.
Voice calls became free for all consumers across networks when RJio launched
operations. The company added that both local and STD calls will always be
free on its network, to all networks. Rivals eventually followed suit, offering
prepaid and postpaid packs with bundled free minutes for STD and local voice
calls to all networks.
The market for 4G smart phones exploded after RJio services were launched as
everyone had access to the company’s 4G network for free. While 4G handsets
were seeing some traction in the affordable segment since late 2015, post-RJio,
4G VoLTE-capable smart phones started hitting the market for as low as Rs.
2,999. In fact, 95 percent of the smart phones sold in the country in the first
quarter were 4G capable, according to data by IDC and Morgan Stanley
Research.
India has seen some huge merger, acquisition in Telecom domain after the
advent of 4G. Vodafone and Idea merged to reduce operating expenses and
create 35 synergy, Bharti Airtel acquired Telenor ASA‟s India Business , Bharti
Airtel acquired TATA group’s consumer mobility business, Bharti Airtel
acquired rights to use spectrum of Videocon, Airtel bought Tikona digital
network’s 4G business, Airtel acquired Augere wireless, Cash less deal was
done by RCOM with MTS, Airtel purchased right to use 2300 MHz spectrum
pg. 28
from Aircel, RJIO purchased spectrum, mobile tower, fiber and media
convergence nodes from RCOM.
pg. 29
Prices Change In Inda After Jio Launch
There’s no doubt Jio’s entry in 2016 is what started the price wars in the Indian
telecom market with rivals Airtel and Vodafone-Idea forced to revise their packs to
give daily data along with unlimited voice calls and free SMS per day to customers.
Before Jio’s entry, every consumers have to pay a much more amount to get a single
gb data for a month and also often relied on a separate dedicated data pack in addition
to talktime for calls, but that changed drastically in 2016. When jio started providing
data packs at very cheap rates, other telecom companies had to cut their price in order
to sustain in telecom market.
Disadvantages of 4g
pg. 30
Disadvantages of 4G Phone Network Technology and its Applications
Here are the five reasons for you to not move for this technology right now
If you are not very fond of using internet or mostly use the phone for voice
calling, then it is better to leave 4G. I will say that you do not need 3G also.
It is better to buy a simple phone instead. It will save your money as well as
Battery Consumption
drains your battery more faster too. If you need your phone more often
and want the battery life, then avoid the use of 4G.
pg. 31
Limited 4G network towers
The technology is very new in India. This technology needs specific towers
for a good network range. As the fitment of new network towers will take
some time, you will certainly face the missing 4G network issue during
your movement from one place to another. This will in turn again slow
down your data speed. In addition, it will suck your battery life even faster
for searching the network. So, it is better to stick to 3G, at least for some
time.
Cost of Phone
As your old 3G phone will not support 4G technology, so you can not use
smart phone to receive 4G network. This will add extra financial burden on
As the data speed is very fast, it is easier to consume a big amount of data
in a quick time. So you have to keep a close look out on your data limits
according to your data plan. Or else, you will loose a big part of your main
balance in no time.
Introduction of 5G In India
What Is 5G?
We saw the launch of 5G in 2019, making fifth generation networks accessible to the
consumer, but what is to come for telecoms firms in this new decade? The European
Union’s action plan confirms implementing uninterrupted 5G in urban areas and
along main transport paths by 2025.
The model of 5G is an IP based model for all the wireless networks. The model
consists of the user terminal which is the main part of the5G architecture. The user
terminal consists of autonomous radio technologies. The function of the radio
technology is to act as an IP link for the internet. The purpose of IP design is to ensure
control data for routing of IP packets related to application connections i.e. interfacing
between user and applications and servers on the internet. The key technology behind
the working of 5G architecture is the Mater core Technology.
Master Core Technology is the converging point for other technologies in the wireless
network. The architecture of Master Core technology allows it to operate in the
parallel multimode including all IP network and 5G mode. The main features of 5G
and network mode are it controls all the network of RAN (Radio access networks) and
Different access networks. The compatibility feature of this technology makes it more
efficient and more powerful.
pg. 34
Emerging benefits of 5g
By adopting 5G we will get improved data rates, enable networking slicing and ultra-
low latency efficiencies. 5G will open new opportunities for network operation,
customer experience and new services for operators. We are seeing the telcos role
change to be visible as both service providers and technology distributors.
Telcos will have to engage with enterprise customers as well as government,
and rethink their sales strategy to allow customers to harness the power of 5G.
AI allows telecoms to gather actionable business insights from the volumes of data
they collect every day through predictive analytics.
Vodafone saw a 68% improvement in customer satisfaction after introducing their AI
chatbot TOBi.
There were around 400 million IoT devices with cellular connections at the end of
2016 and that number is projected to reach 1.5 billion in 2022.
If telcos can capitalize on IoT, given the unique selling proposition 5G can bring them,
they put themselves in the running for huge potential profits in a global IoT market
expected to reach more than US$600 billion by 2022.
Global IoT market expected to reach more than US$600 billion by 2022.
pg. 35
Big Data
All this data however presents security and privacy risks, telcos need to tackle these
security issues to meet regulation compliance as well as ensuring that consumer data is
handled and shared with complete approval from the customer.
Data collected by telecoms firms can be analysed to improve customer service, detect
and test new products, and track and optimise the network.
DLT
Telcos worldwide are facing a crisis of identity as they are struggling to compete on
offerings other than cost and coverage. While telecommunications are one of the most
important services in the world, it is at the top of every telecom’s strategic agenda to
remain relevant as more than just a commodity. Using DLT is not only a great way to
introduce banking services, but also to provide a payment system that does not incur
high-cost banking fees.
Blockchain has the potential to remove intermediaries or otherwise reduce the friction
between business processes where centralised functions act as bottlenecks. Distributed
ledgers can also be better aligned with other decentralised functions, such as
management of security capabilities as close to the end user as possible.
APPLICATIONS OF 5G
The arrival of 5G will also bring significant applications in various fields.
1. 5G will set a uniform global standard for all users.
2. It will boost the availability of network and allow people to use their computer and
smartphones 24*7.
3. It will transform the world in Wi-Fi zone
4. With its strong signals and network, people will be able to use their devices at
higher altitude also.
pg. 36
FUTURE SCOPE OF 5G
5G is a technology which promises high speed of data, reduces latency and fast
internet speed. It will also give access to unlimited information, entertainment and
communication at ahigh-speed level which will change the lifestyle of Indian mobile
users. At present, the previous technologies (4G and 3G) are still under trials in many
parts of the country. The telecom sector has to think seriously towards the future of
5G and must take necessary steps regarding the transition of the network from 3G to
4G and also towards laying down the network framework for 5G. 5G can be used by
the government as an opportunity for good governance and for creating a good
environment which will boost up the investment in 5G technology.
From the advancement of Broadband over last decade. The telecom sector in
India missed good chances in formulating a uniform broadband strategy for
India. 5G needs a proper strategy for its implementation and with lack of
regulatory bodies, it seems impossible for India to achieve in near future.
According to the report of World Bank, the implementation of 5G in India will
accelerate the economic growth of India by 13.8%. Apart from lack of
policymakers, India’s telecom sector is greatly affected by the procedural
delays and their multiple issues. Companies who faced loss in 2G spectrum
scam have clearly left a lesson for other telecom companies to not invest in
India for any future projects. 5G implementation in India will not be in reality
until there is a proper regulatory body which will develop the roadmap for 5G
in India.
B. India lacks in Fiber Infrastructure
Optical Fiber plays a key role in the implementation of any new generation of
network. For the implementation of 5G in India role of Fiber is very important.
It plays a key role in delivering increased data capacity and improve voice
calling quality. Due to lack of Fiber infrastructure, India faces poor quality of
service and call drop issues which indicate towards country’s low investment in
pg. 37
Fiber and backhaul infrastructure. Only 20% of towers in India are backhauled
compared with 80% in countries like US, China, and Korea focus more on
making policy that gives importance to Fiber deployments.
According to a recent report, India only deploys average 15 million kilometres
of Fiber every year compared to the current demand of at least 50 Kilometers
every year.
pg. 38
PROPOSED SOLUTIONS FOR THE PROBLEMS IN IMPLEMENTATION
OF 5G
1.1 MOBILE EDGE COMPUTING
According to the Cisco’s VNI Report, the evolution of cellular networking and
broadband technology will see a rapid increase in global mobile data traffic with
agrowth rate of 47% from 2016 to 2021. In the past few years, smartphones have
become an integral tool for millions of people all around the world. As far as 5G is
concerned it will rely more on high network coverage for mobiles, high data rates. To
deal with these features of 5G role Of MEC (Mobile edge computing) comes into
light.
Mobile edge computing is the framework of the network with features of cloud
computing which provides IT environment at the edge of the cellular network. The
main principle behind the use of MEC is it runs the application and performs
processing tasks close to the cellular customer. With this method congestion network
is reduced and performance of application gets better.
pg. 39
The main parts of MEC architecture are:
1. Mobile edge platform: The function of mobile edge platform is to set the rules of
configuration for user plane traffic. Apart from providing configuration it also
provides services to compose radio network data.
2. Mobile edge orchestrator: Its function is to maintain anoverall view of MEC
servers which helps in determining optimum locations.
3. Mobile edge platform manager: It is responsible for managing MEC
application platform.
4. Virtualized Infrastructure Manager: It acts as a manager for the resources of
virtualized infrastructure including preparation of infrastructure for running software
image.
5. Mobile edge applications: The applications which are part of mobile
edge computing it acts as a platform for them.
To achieve the centralization of network inside control plane the network gets
separated into 3 layers
1. Application layer: The function of this layer is to communicate to
SDN controller through API (Application programming interface).
2. Control layer: This layer separates the control plane from the data plane. The
brain of SDN i.e. control plane is located inside control layer. SDN control plane
prepares the logical map for efficient decisions of networks with the help of SDN
application which is present in the application layer.
pg. 41
3. Infrastructure layer: The last layer of SDN. It is the base of SDN, its function
is to execute SDN data paths and to forward the actual traffic to application layer
and control layer.
1. How smart antennas work: The working of smart antennas divided into 2 steps
namely : Direction of Arrival Estimation (DOA) method and Beamforming
method.
2. The direction of arrival estimation: In this method of estimation smart antennas
use two algorithms MUSIC (Multiple Signal Classification) and Matrix pencil method
for the estimation of the signal using rotational invariance algorithms. The function of
MUSIC and Matrix pencil method is to find spatial spectrum and to calculate the
DOA (Direction of arrival) from the top point of thespectrum.
3. Use of Smart antennas to boost implementation of 5G: Since 5G is going to use
ahigh data rate of 10 GB/s and network capacity of more than 10,000 times than the
existing network. To achieve this target telecom company will need an extra
spectrum of broadband. To help companies achieving this target Smart antennas
system will play a crucial role by increasing network performance capacity beyond
what today exists. Deployment of smart antennas will provide direct communications,
will limit interference and will improve the capacity of existing cellular networking.
pg. 42
3. Beamforming: Use of this method is to create radiation pattern in the arrays of
antennas. The pattern of radiation is achieved by the addition of phases of signal
towards the location of the desired mobile targets using a finite impulse response delay
line filter. FIR reduces the minimum mean square error between actual and desired
beam pattern formation. The algorithms used for beamforming are the steepest descent
and LMS algorithms.
Beam Formation
pg. 43
1. Why Deep Fiber is important for 5G: The previous generation of broadband
technology (3G and 4G) were dependent on broader blocks of spectrum and
improved spectral efficiency for maximum results in higher speed and capacity.
In the case of 5G, it is totally different the technology of 5G will depend on the
use of higher frequencies and densification. Deployment of fiber closer to the
customer will generate an existing gateway for increased data traffic from that
densification. In the past few years, use of home spots and hotspots require high-
speed broadband connections. Users nowadays depend much more on home
spots and hotspots for solving high data speed. Without the deployment of Deep
Fiber, it is impossible to support the mobile data traffic increase between 2016
and 2021.
2. 2. Apart from increased data traffic the second main reason that is necessary for
deployment of Deep Fiber in India is to increase broadband service choice for
customers. Deep Fiber will play a major role in nation’s infrastructure for
providing customers with high-speed broadband connections in all parts of the
country at an affordable price.
pg. 44
CONCLUSION
4G although has surely been a blessing for India. It has given a major and huge fillip
to digital economy in India. With the advent of high speed internet in the form of 4G
services, major components of digital economy like E-commerce, digital payment, use
of IT/ITeS are on a roll. Benefits of Egovernance are on the finger tip. On the other
side, with cut throat competition and higher operating expenses financial health of the
telecom operators had a significant beating. In spite of this fact, 4G has been
expanding at a rapid pace across the country, and networks are being upgraded from
slower 2G services. We are now looking at 5G, the sophisticated and far advance
version of 4G. key aim of 5G will be to improve Quality of Service further and extend
the horizon of services like IOT( Internet of things) over a broader geographic area. In
a nut shell, 4G has really impacted India‟s socio economic fabric in a positive manner
for betterment of its population.
Also through this paper, I have tried to study the problems for the deployment of 5G in
India, its solutions, applications and its future scope. 5G will transform the current
network architecture of India into a new level it will help in raising the economic level
of India as well as it will help India to improve its ranking in Internet speed. India will
get benefits of 5G only if the current problems in the deployment of 5G will be
removed by the government.
pg. 45
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