Chapter 9

1. Technology has benefited society with no associated ill effects.

  a. True
  b. False
ANSWER:  False

3. One of the main reasons that we have experienced technological harms is that some technologies were
implemented without much thought given to possible side effects.
  a. True
  b. False
ANSWER:  True

5. One of the primary problems associated with electronic commerce has been the proliferation of online
scams.
  a. True
  b. False
ANSWER:  True

6. Business-to-consumer (B2C) transactions are anticipated to be the greatest area of e-commerce growth
in the coming years.
  a. True
  b. False
ANSWER:  False

8. Consumers typically have little resistance to the government use of biometrics. 

  a. True
  b. False
ANSWER:  False

10. In increasing numbers, employees are losing their jobs to robotics. 

  a. True
  b. False
ANSWER:  True

12. Plaintiffs who have been injured by drivers talking on cell phones are holding the drivers' employers
responsible as well.
  a. True
  b. False
ANSWER:  True

24. Technology is
  a. the scientific method used in achieving a practical purpose.
  b. the science of replacing human effort with mechanical power.
  c. used primarily in the computer field.
  d. the opposite of art.
ANSWER:  a

26. Advances in information technology and biotechnology are

  a. slowing down.
  b. accelerating.
  c. occurring mainly in the United States.
  d. being used primarily to improve the lives of people in developing
countries.
ANSWER:  b

30. The imperative that states "what can be developed will be developed" is

  a. economic determinism.
  b. technological
determinism.
  c. the iron law of technology.
  d. rationality.
ANSWER:  b

31. Ethical lag is a situation in which

  a. scientists have not been schooled in moral philosophy.
  b. the speed of technological change far exceed that of ethical development.
  c. technology takes the place of ethical deliberation.
  d. computer programs are not developed with an ethics loop.
ANSWER:  b

32. Which of the following is not a symptom of technological intoxication?

  a. We favor the quick fix.
  b. We fear and worship technology.
  c. We become satisfied with the level of available technology.
  d. We blur the distinction between what is real and what is
fake.
ANSWER:  c

33. All of the following are questions management should ask surrounding technology use except
  a. Who will be hurt?
  b. How will they be hurt?
  c. How can the firm profit?
  d. What are the risks and problems?
ANSWER:  c

37. Privacy and informed consent are issues that

  a. are the same whether one is surfing the Web or visiting the local hardware store.
  b. are always readily apparent to users of the Internet.
  c. are of little importance to consumers of e-commerce.
  d. become even more important on the Internet than in brick-and-mortar businesses.
ANSWER:  d

38. The number one ethical issue in doing business over the Internet is
  a. intellectual property.
  b. pornography.
  c. possible invasion of privacy.
  d. security of financial information.
ANSWER:  c

42. Developing Internet policies, helping their companies avoid consumer litigation, and handling
consumer complaints are all functions of a
  a. chief executive officer (CEO).
  b. chief operating officer (COO).
  c. chief financial officer (CFO).
  d. chief privacy officer (CPO).
ANSWER:  d

43. Which of the following is not considered a questionable business practice made possible by the
Internet?
  a. plagiarism
  b. pornography
  c. gambling
  d. music downloading
ANSWER:  a

46. "Big Data" is: 

  a. the world's largest super computer.
  b. Google's data store.
  c. the largest size hard drive that can hold data.
  d. data proliferation and overload.
ANSWER:  d

48. The major issue related to electronic surveillance is

  a. productivity.
  b. invasion of privacy.
  c. company loyalty.
  d. legality.
ANSWER:  b
49. Artificial Intelligence grew out of:
  a. information technology
  b. biotechnology
  c. robotics
  d. Big Data
ANSWER:  c

53. A major concern for employers is their workers' use of cell phones
  a. to photograph sensitive sales documents.
  b. to record private employee records.
  c. while driving.
  d. to converse with friends, instead of performing their
duties.
ANSWER:  c