ENGLISH FOR TOUR GUIDES

UNIT 9
Completing Simple Forms
PART 1
VOCABULARY
 Lesson Objectives

By the end of the session, you will be able to

✓ know words/phrases used in completing
forms;
✓ use these words/phrases properly.

English for Tour Guides| Unit 9 |Part 1

 ENGLISH FOR TOUR GUIDES

UNIT 9
Completing Simple Forms
PART 1
VOCABULARY
 Words/phrases
Related to Completing
Simple Forms
Pay attention to those words/phrases and
their meaning.

English for Tour Guides| Unit 9 |Part 1

1. remark 2.complaint 3. Fill in 4. solution

5. measure 6. corrective 7. separated 8. submit

9. Take a note 10. report 11. complete 12. belongings

English for Tour Guides| Unit 9 |Part 1

 1. remark
a written or spoken comment
Example:
The tourists gave good remark
for the tour guide, especially the
way he explained the history of
each place visited.

English for Tour Guides| Unit 9 |Part 1

 2. complaint
the expression of
dissatisfaction
Example:
When our clients filed a
complaint, consider it a
feedback to improve
ourselves—don’t get
discouraged.

English for Tour Guides| Unit 9 |Part 1

 3. Fill in
add information to
complete a form
Example:
You have to fill in the
form before taking the
tour—complete all the
blank spaces.

English for Tour Guides| Unit 9 |Part 1

 4. solution
The answer to a problem
Example:
Don’t worry. We have a
solution to this kind of
problem.

English for Tour Guides| Unit 9 |Part 1

 5. measure
a plan or course of action
taken to achieve a
particular purpose
Example:
A tour guide must be able
to take some measures to
solve problems occurring
on site quickly.

English for Tour Guides| Unit 9 |Part 1

 6. Corrective
to put right something
that is wrong
Example:
When on site, a tour
guide should make a
quick corrective action for
any incident.

English for Tour Guides| Unit 9 |Part 1

 7. separated
leave another person's
company
Example:
There is a possibility that
some tourists get
separated in big crowd.

English for Tour Guides| Unit 9 |Part 1

 8. submit
formally send a proposal, report, or
request to others so that they can
consider it or decide about it
Example:
Don’t forget to finish the report and
submit it as soon as you return to the
office.

English for Tour Guides| Unit 9 |Part 1

 9. Take a note
to write something
down or remember it
carefully
Example:
It is recommended that
you take note during
working to avoid missing
important details.

English for Tour Guides| Unit 9 |Part 1

 10. report
a spoken or written description of
an event or situation
Example:
I need to put my signature in my
report before sending it to my
supervisor.

English for Tour Guides| Unit 9 |Part 1

 11. complete
write the required
information on (a form or
questionnaire)
Example:
Please complete the
form—you still leave your
phone number blank.

English for Tour Guides| Unit 9 |Part 1

 12.Belonging
one's movable
possessions
Example:
Please don’t leave your
belonging unattended—
you might lose them.

English for Tour Guides| Unit 9 |Part 1

Now, let’s do the quiz.
Remember to upload your work.
Then, you can continue watching
the next video.
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