Alpha Digital had a front door scratch on one unit due to a screech found on the door during unloading, despite the box condition being OK. Gurukrupa had back side base damage on one unit from a handling issue found during unloading, though the box was OK. Corrective actions included fixing issues before dispatch, changing materials if needed, and checking properly during loading. Countermeasures involved material checks at checkpoints, with reassessment, training, and supervision for loaders. The status of the countermeasures is ongoing.
Alpha Digital had a front door scratch on one unit due to a screech found on the door during unloading, despite the box condition being OK. Gurukrupa had back side base damage on one unit from a handling issue found during unloading, though the box was OK. Corrective actions included fixing issues before dispatch, changing materials if needed, and checking properly during loading. Countermeasures involved material checks at checkpoints, with reassessment, training, and supervision for loaders. The status of the countermeasures is ongoing.
Alpha Digital had a front door scratch on one unit due to a screech found on the door during unloading, despite the box condition being OK. Gurukrupa had back side base damage on one unit from a handling issue found during unloading, though the box was OK. Corrective actions included fixing issues before dispatch, changing materials if needed, and checking properly during loading. Countermeasures involved material checks at checkpoints, with reassessment, training, and supervision for loaders. The status of the countermeasures is ongoing.
Improvement Proposal Images Root cause identified Corrective actions Schedule
1. Fix issue before
Box condition OK, materials dispatch or change dispatched from WH after PDI material. and patner done the PDI on 2.When loading the unloading time found screech on door. shipment then check properly.
1. Fix issue before
dispatch or change Box condition OK, partner done material. the PDI at unloading time found 2.When loading the base damage. Handling issue. shipment then check properly. Implementation & Communication Counter Measure Action Items When Inform Consult
Material check at every
checkpoint is discussed Reassesment / Training / Dispatch Team and training given to Supervision for loader whole team.
Material check at every
checkpoint is discussed Reassesment / Training / Dispatch Team and training given to Supervision for loader whole team. Status