CHU'ONG 1.

TONG QUAN
1.1 Ly do thl}'c hin d tai
Cua hang kinh doanh din thoi Hfn1 Long chuyen kinh doanh cac mt hang
din thoi di dong Srnartp.lhone phan khuc trn trung cua cac hang nhu: Apple, Nokia,
,
HTC, Lumia, Samsung ... Ngoai ra con cung cap cac linh kin stia chfra, cac pht
kin
kern theo ...
Tuy nhien vic quan ly rnot lu9ng 16n thong tin v san ph n1, phan loi san
phfnn, thong tin ve cac doi tac khach hang, nha cung cap, nhan vien, thong tin cac van
" ' I I

ban bao cao, tho'ng ke chi tie't qua trinh ho<;tt dong kinh doanh cua ct'ra hang qua
tung quy, .. . Nhfrng s6 lieu, thong tin gifry ta d6 da v1rgt qua k11a nang ghi chep,
lu11 trfr
. '
tren so sach cua m()t cua hang. Tru6c tinh hinh d6, ct".ra hang can phai tin1 n1ot giai
phap khac chuyen ngh i p hon , don gi an va hi u qua hon.
f '< -.,

y thuc dugc van de d6, nh61n en1quyet dinh chon de tai la: "Xay cll}'ng Phan
I '. ;

mm qu an ly cfra hang di n thollli di d{lng Hfru Long" va ap d\1ng thi diSm mo

h inh quan ly d6 vao cua hang kinh doanh di n thoi di dong Hfru Long. Sau kh i thanh
cong se ph6 biSn ap dl,lng rong rai tren cac mo hinh quan ly ci:ra hang vira va nh6.